Nicholas Pinchuk
Analyst · Janney Capital Markets
Thanks, Leslie. Good morning, everybody. Well, I'd say our first quarter results were positive. And I believe they once again confirm clear progress in strengthening our strategic position and in improving our operating execution. When you look at the first quarter, you can be encouraged by the performance and quite positive regarding the Snap-on future. Volumes in the period were up 10% from last year. It was actually the best volume performance we've had in relation to pre-recession levels. Adjusted for FX, our sales were nearly identical to the first quarter of 2008. Operating earnings were up more than 42% with a 12.6% operating margin before financial services, 100 basis points higher than last year. And we registered $12.5 million in earnings from financial services, an over $14 million increase. Consolidated operating margin of 13.9% was up 280 basis points from 2010. On the overall environment, I think it's fair to say that the landscape is not nearly as unpredicted in nuance as it has been over the past couple of years. We believe we now have clearer visibility and that alone is a positive for us. While there are some pockets of challenge, as you would expect when you have a global operation, there was broad progress in the vast majority of our businesses that more than offset the few difficulties. For example, the businesses serving the automotive space showed considerable strength. You can see that reflected in the nearly 12% volume increase of both the Tools Group and the Repair Systems & Information or RS&I Group. These are businesses where we track the activity in what we call big-ticket items, high-value products, things like diagnostics, undercar equipment and tool storage units. As we've been saying, the customers' willingness to make commitments to those types of buys give us an insight into their financial health and into their confidence in the future. During the downturn when the outlook was uncertain, these products were particularly hard hit. They turned the corner in the middle of last year and an upward trend continued into the first quarter of 2011. So these recent results confirm that big-ticket is back and that optimism is strong. Also, in new automotive space, we do have some activity that's tied directly to OEM dealerships -- to OEM dealerships rather than independent. As the number of dealerships continue to shrink in the U.S., it has created a headwind for us. As an offset, we've been increasing global essential tool activity, which is driven by the OEMs and we've also been capturing Electronic Parts Catalog business in adjacent markets. So while the U.S. dealership rooftops are still contracting, the RS&I group has been recording solid gains, capturing other business and overcoming the turmoil. From a geographic perspective, again, it was an extension of what we've been seeing in the past few quarters. For example, in Europe, we continue to see a general improvement. Double-digit gains were the norm in the region from our industrial division to the big-ticket equipment products, to our European Hand Tools business or SNA Europe. It now seems that European weakness for us is limited to the South and especially Spain, where SNA Europe does have a particularly strong presence. Spain was down a bit again, even from last year's already depressed levels. We're just not seeing much favorable movement in that market. Overall though, the general European improvement, especially in the U.K. and Scandinavia more than made up for Spain. Turning to emerging markets. They also remain strong and the expansion in those arenas was another positive. In Eastern Europe, our fortified presence with our new Minsk plant helped drive significant increase in Belarus, in Russia and the Ukraine. And no surprise, Asia-Pacific had strong double-digit gains again, driven by increased penetration in India, Thailand and China. Related to Asia Pacific, I think it's the topic the day, as you would expect, we saw some initial impact from the tragic events in Japan. We're down in that country by about 5%. We were fortunate that our associates and franchisees came through the earthquake and tsunami safely. Having said that though, there is an unsettled business environment in Japan and going forward, any impact will be in place for an entire quarter rather than for only a month as was the case in the first quarter. However, for us, sales in Japan are only a small percentage of the company's total volume and our most significant activity in that country tends to be outside the northeast where the most disruption is occurring. So while nobody can predict how the Japan market will play out, it will certainly be another headwind for a while. But we've demonstrated in the recent path that we've been able to overcome, to manage through challenges by finding offsets where increased opportunities present themselves. The other consideration related to Japan is component sourcing. Of course, like most companies, we do have some exposure particularly as related to the diagnostics product, but we're already working with suppliers to offset or to mitigate any short-term supply chain problems and again, to find offsets. So that's the overall market update. No major surprises and we think that's favorable. Still a few headwinds, but fairly broad growth carrying us through in driving overall gains. Now I'll say a bit on each operating segment. The commercial industrial group or C&I saw sales increase 10.3%, including a couple of points due to foreign exchange. The operating margin was 11.6% up from 10.3% last year. I already spoke about the favorable environment and growth we saw in emerging markets in Europe. The C&I group is where most of that business resides and the uplift in those geographies did aid the group's growth. Let's speak for a moment about critical industries. C&I is where we're focused on extending the power of our brands and our capabilities into critical industries. And as we said before, we see great opportunity for expansion in that effort and in this quarter, there were some strong positive improvements. In the aerospace sector, we're building a strong position. And Automated Tool Control or ATC has been a high-profile product that's provided a great boost. I've mentioned it in the past, it's a new technology for this type of application. Laser imaging, originally developed for the undercar aligners but used here to control tools, to make sure they're not left in the aircraft engine. I guess I'd say that I can't think of any task more critical than that. GC, the smart tool storage box, gets a lot of exposure and attention. It's really the broad expansion of our product line, more hand tools, torque products and power tools developed specifically for aerospace applications that drove double-digit volume growth in this area. We also saw strong increase, also double digits, in the critical natural resources arena. This industry's a natural fit for us. Professionals performing critical tasks with a need for quality and reliability and a high cost of failure. So we're pleased with that progress. Now the expansion in critical industries isn't just limited to the Snap-on brand on our industrial division, SNA Europe has also grown it's offering in large tools designed for the critical mining industry under this strong Bahco brand and we're gaining position there. Our advancements in that space fueled some significant growth in the quarter. For example, in South America, Chile had a fine quarter led by the mining sector. So we continued to make progress in critical industries and we saw solid growth in most of those segments, like aerospace and natural resources. We also had headwinds, like lower military spending and field operations as sealed operations wind down around the globe. That was a partial offset to the many advancements in Europe, emerging markets and in critical industries like aerospace and natural resources. This quarter, the C&I story is that broad growth, overcoming a few headwinds to again post solid sales and earnings increase from the prior year. Moving to the Tools Group, where we serve professional automotive technicians, we had a strong quarter. Sales of $282 million, a record, up 13.5% from last year with 11% organic growth. The OI margin of 13.2% was up 230 basis points from 2010 and that 13.2% includes $2.8 million of restructuring mainly related to our tools storage plant consolidation. Excluding those restructuring costs, the margin exceeded 14%. Though it's clear, the Tools Group is getting stronger. I've spoke of the continued strength of big-ticket volumes and that's being supported by some great product launches. Customer connection and innovation, they're important elements of our Snap-on Value Creation Processes, they keep delivering winning products. For example, our updated VERUS handheld diagnostic unit has considered -- has generated considerable excitement in the period. The new version incorporates wireless technology. VERUS owners can now scan the vehicle system from anywhere in the shop. It's a productivity enhancer that builds on our already market-leading position. And if you have a prior version of the VERUS, there's an update -- an update kit is available and that's also been well received. Last year, we launched the new VERDICT handheld in the U.S. It's simply the most sophisticated diagnostic unit available anywhere and that launch, that product was a big it. Well, we took that product to the U.K. just this past month and it started out with the same strong reception, just like the U.S. It's another strong step in solidifying Snap-on's leadership in that important European market. And while we're discussing the Tools Group, I think it's important to highlight the strength of the van channel. We worked hard to support the network through the downturn. We identified that as being strategically important and we are investing to that end and it's paying off. We monitor a number of metrics to gauge the health of our franchisees business and many of those indicators are at the best levels we've ever seen. Obviously, sales are up, all-time high and that helps. But importantly, franchisee turnover is down and keeps going in the right direction, down. Loan delinquencies are at a low -- at low levels and we've improved internal execution all over the corporation. An example is another of our Snap-on Value Creation Processes, RCI, helps us keep improving our complete and on-time delivery performance to the franchisees. So the van network, better than ever before. But beyond the network, beyond the metrics, I'll tell you that when you talk to franchisees, when you speak with them, enthusiasm is high. Consider our annual kick-off meetings that are held each January this year and -- at each January. And this year, we had the highest participation ever with over 80% of the franchisees attending and sales at these events this year were up nearly 50% from 2010. So the channel appears healthy. And when that's coupled with our strong Snap-on brand and our unique finance company, we have a substantial advantage in this space. The results show it and we believe there's much more upside. Let's move to the RS&I group, where Snap-on is expanding our presence with repair shop owners and managers. Organic sales increased 11.7% from last year, led by increases in undercar products and essential tool and facilities -- facilitation activities. The volume helped drive operating margins 18.9%, up from 18.3% last year. We're ramping up our product development efforts especially in this group and it's paying off with better and expanding position. This group is in fact fueling some of the big-ticket strength in the Tools Group with the diagnostic products I just mentioned through the van channel. Additionally related, thought, to big-ticket category, are liner volumes, sold through the equipment division which is part of our RS&I, were up double digits in both North America and in Europe. And our equipment operations -- when you think about equipment, it's also key at collaborating with our Asian team as we take our technology and capabilities to that region with products specifically designed for those markets and that process, that support, that collaboration is working well, as evidenced by the growth we're seeing in that emerging arena. I'll just add 1 more item for RS&I and that's our expanding position in serving the medium and heavy-duty truck market. We've been making investments because it's a natural opportunity for Snap-on. For example, Mitchell, our business that provides shop and repair information, has expanded its offering beyond just cars into the Truck segment. And it's now gaining in commercial and truck fleets. An important part of our strategy also working with the truck engine OEMs and our partnerships here are growing through both Snap-on Business Solutions and EQS businesses. We develop both handheld and PC-based diagnostics products that serve as essential tools for the engine manufacturers and dealer networks and also serve as broadly versatile products for independent truck repair shops. That breadth of new products is generating significant presence and it's helping us offset some of the weakness inherent in the shrinking rooftops of the automotive OEM dealerships. So those are the highlights for the quarter. Considerable advancement in the 4 strategic areas we've identified as being decisive for our future. Enhancing the franchise channel, expanding with shop owners and managers, extending out of the garage into critical industries and building emerging markets. The results, they confirm progress in each of those areas and we're confident that those strengthening initiatives, when coupled with the improvements driven by our Snap-on Value Creation, will assure that the positive trend we've already established and now reinforce with the first quarter results will continue for some time to come. Now I'll turn the call over to Aldo for a more detailed discussion of the financial results. Aldo?