Marco Lai
Analyst · Needham & Company
Hello, everyone. Thank you for joining us today. Our healthy third quarter results amid COVID-19 normalization in China reflected our leading national position in the online audio sector. For the first time since going public, we achieved a non-GAAP quarterly profit, which is also a testament to the scalability and robustness of our business model. Our dedication to keep enriching and optimizing our content offering as well as leveraging high-quality user-generated content continues to drive user traction and engagement. We also introduced many more innovative features to further improve user experiences. In the third quarter, our monthly average user base grew by 21% year-over-year, reaching 56.2 million, and our monthly average paying user base increased by 17% year-over-year. Additionally, we saw a rebound in the average user spending, signifying the increasing value of our distinctive content ecosystem. The number of average monthly active content creators reached 6.15 million during the quarter. And thanks to our efforts to -- on driving interactions and engagement between content creators and users through audio entertainment features, the quarterly audio entertainment user penetration rate increased to 13.5% from 12.8% a year ago. Despite unprecedented challenges in the macro environment this year, our growth momentum reaffirms our ability to capture rising demand for high-quality digital audio experiences and audio interactions. Lizhi is at the forefront of the rapidly developing audio entertainment market by providing users with captivating listening experiences, driving creation of premium content and expanding user engagement opportunities. We are committed to unlocking the great potential of the online audio market to achieve our well-defined vision for the future. I will now discuss the key areas of focus during the third quarter. Firstly, we're continuously expanding and optimizing our extensive and diverse user-generated content portfolios to be well positioned for sustainable growth. As we have a strong emphasis on content creation and continue to execute the initiatives of our content strategy, the number of podcasts uploaded to our platform continues to grow rapidly. In the third quarter, with 19 million new podcasts uploaded to our platform, our cumulative number of podcasts reached 234 million as of September 30, 2020, representing a significant 46% increase over the previous year. In the quarter, we further enhanced content creation and optimized content genres through a number of initiatives. We further improved audio creation tools to support content creation. In addition to audio effects and beautification functions based on our audio-centric technology, now we provide more audio content templates on the platform, including audio recordings of celebrities and original user-generated materials. We refreshed our LIZHI App home page and further organized and launched representative genres. With a redesigned interface and navigation functions and cleaner and more simplified features, we improved the user exploration and listening experiences among wider platform offerings. We are pleased to note that a few of the new content genres, such as entertainment and celebrity and Lizhi premium, which presents exclusive collections of high-quality podcasts, have gained especially strong traction with existing and target users. In the quarter, we also diversified our content genre to bring in more content aligned with hot and trending topics. We are leveraging an array of creative operational campaigns and promotional activities to generate fresh and distinctive content from creators and to enhance the platform's appeal to users. For example, we launched live audio shows and produced podcasts in collaboration with a number of popular TV series and variety shows, such as Nothing by Thirty and The Coming One: Super Band, which created huge fan buzz and user interest. Each episode was played more than 200,000 times on average and reached more than 1.3 million times exposure. We also launched a campaign called Idol Show Today, in which we invited some of the most popular idols to share their stories and feelings on competition and to interact with their fans through voice. In our Going to Front Page campaign, we invited the content creators to produce high-quality podcasts based on different things. This encouraged mid- to long-tail content creators to be more engaged in and active on the platform, and we rewarded the best of them with increased user traffic and higher levels of exposure. Moreover, we launched a pilot playlist subscription program to leverage the growing premium audio content on our platform and further enhance our monetization capabilities. In the meantime, we are actively working on expanding our podcast business and strive to build the leading position of Lizhi in the Chinese podcast industry. In late September, we launched Echo Plan version 2.0, integrating online and off-line resources to support content creators in various aspects of operations, including upgraded commercialization service systems, industry podcast salons, traffic support plans and brand-new data analytic capabilities. We aimed to attract more new creators and improve content offerings in both quality and quantity. More than 50,000 podcast hosts participated in the first 30 days of this program. Recently, we hosted our first off-line podcast salon in Beijing and invited popular content creators in the podcast sector to share their creation experiences with podcasters. We plan to host more podcast salons along and related every month to establish effective channels of communication and build relationships with existing and future content creators. We believe these initiatives will help us captivate and nurture more talented creators to enrich our content offering. Another area of focus in third quarter involved enhancing user engagement, increasing the vitality of our user communities and strengthening the bonds between different users. In the quarter, we launched a variety of endorsement campaigns through which users can endorse the performance of their favorite content creators and help them grow on the platform. This enables creators to have more exposure and opportunities to interact with more users. We've seen that the hosts elected from the endorsement campaigns are more active in content generation and have a better engagement with audiences, which further elevates the virtuous cycle of our vibrant community. The campaigns also utilized our advanced AI technology to effectively and efficiently identify the high potential content creators. To build immersive audio experiences in our community and bring users closer together, we've created a subsite of microblogs where Lizhi users can post and interact with each other through a variety of social networking functions. Thanks to all these efforts to enhance user engagement and community vitality, the monthly total interactions reached a record high of 3.2 billion times in the third quarter. In addition, we've seen a closer integration of podcast and audio entertainment as users and content creators are increasingly active in both segments. Over 65% of our audio entertainment hosts were converted from podcast content creators, marking a year-over-year growth of 15%, indicating the higher participation of content creators across different segments of the platform. Moreover, we've hosted various campaigns to help podcast creators gain more attention in different segments. For example, in August, we hosted a Lizhi film festival and invited content creators to produce podcasts and share their stories about films through live streaming talk show. This kind of event has motivated podcast creators who had never tried the audio entertainment section before join the live streaming shows and have truly interactive and immersive audio experiences. They not only gained more followers for their podcasts through the event, some of them have even become audio entertainment hosts and interacted with their followers through various audio entertainment features. We believe innovative and interactive features have effectively strengthened the connection between creators and users and enabled podcast creators to attract more audiences. In addition to maintaining the business growth through various strategic initiatives, we are also exploring opportunities that will allow us to diversify our business model. Leveraging our massive content base and leading technology capabilities, we are deploying the in-car audio market and exploring the sizable market with great potential by collaborating with new energy vehicle producers. We believe this plan is of strategic importance for our further development and expansion in the online audio industry and will optimize the advantages and values of our audio content in diverse use scenarios. We will improve the user experiences, reach a broader user base and increase our user scale throughout years of the experiences and strength in audio technology and operations. We will cooperate with leading companies in the market, advance our in-car audio strategies and deliver a superior audio experience for our users. In terms of auto technology, we are dedicated to advancing the application of AI technology on our platform. Through big data analytics and machine learning, we continuously inspire in sports talented long-tail creators on our platform. Many newly joined high-potential content creators have gained a large number of followers and more attention in a short time with support of our AI-enabled recommendation system. In Echo Plan 2.0, we will further upgrade the data analytics center to help creators understand their creation ability and fan base from different dimensions. In addition, we established an AI-supported online audio content management mechanism to identify and deal with inappropriate content. This has improved our content controllability and enhanced our operating efficiency besides the quality improvements of content. In the future, we will continue to develop cutting-edge technologies, such as artificial intelligence, to empower the content creators and business development. In conclusion, we will continue to making efforts to create value for our users, maintain our leading position in China's online audio industry and capture the tremendous growth opportunities of the online audio market. Thank you, everyone. With that, I will now turn the call over to our acting CFO, Ms. Chengfang Lu, who will discuss our financial results in more detail.