Good day, and welcome to the SPS Commerce Q3 2023 Earnings Conference Call. All participants will be in listen-only mode. [Operator Instructions] Please note, this event is being recorded. I would now like to turn the conference over to Irmina Blaszczyk, Investor Relations for SPS Commerce.

Thank you, Dave. Good afternoon, everyone, and thank you for joining us on SPS Commerce third quarter 2023 conference call. We will make certain statements today, including with respect to our expected financial results, go-to-market strategy and efforts designed to increase our traction and penetration with retailers and other customers. These statements are forward-looking and involve a number of risks and uncertainties that could cause actual results to differ materially. Please note, these forward-looking statements reflect our opinions only as of the date of this call. And we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Please refer to our SEC filings, specifically our Form 10-K, as well as our financial results press release for a more detailed description of risk factors that may affect our results. These documents are available at our website, spscommerce.com, and at the SEC's website, sec.gov. In addition, we are providing a historical data sheet for easy reference on our Investor Relations section of our website, spscommerce.com. During our call today, we will discuss adjusted EBITDA financial measures and non-GAAP income per share. In our press release and our filings with the SEC, each of which is posted on our website, you will find additional disclosures regarding these non-GAAP financial measures, including reconciliations of these measures with comparable GAAP measures. And with that, I will turn the call over to Archie.

Thanks, Irmina, and welcome, everyone. As you all know, in March, we announced my planned retirement. And in July, we announced my successor. On today's call, I am pleased to welcome Chad Collins, who assumed the role of CEO of SPS Commerce on October 2. This earnings call is my last at SPS after 22 years in my role as CEO. I am extremely proud of what SPS has accomplished during that time. The value we bring to customers and trading partners across the retail industry is a result of extreme focus on customer success a culture of consistent execution and a vision to be the world's retail network. This is a legacy I leave in the very capable hands of an exceptional leadership team and talented employees around the world. And I am confident SPS is positioned for continued success with Chad Collins at the helm. Chad has spent 25 years in supply chain technology, building market-leading businesses. His leadership and industry experience and focus on innovation align well with SPS' culture. I look forward to continue working with Chad as Executive Chair of the Board. Before I review Q3 results, I'd like to hand the call over to our new CEO, and give you all the opportunity to hear about his initial impressions and what you can expect as he settles into his role.

Thank you, Archie. I'm excited to be here and honored to succeed Archie at such an important time for the Company and the industry. I want to thank the management team and the Board for their trusted me to lead SPS Commerce in its next chapter of growth. I spent the last 25 years focused on supply chain software. Since 2017, I have been CEO of HighJump, which was rebranded Körber Supply Chain in 2020. And at which time I assumed the role as CEO of Körber Supply Chain Software. During my tenure as CEO, we executed a buy-and-build strategy, resulting in a global leadership position within warehouse management systems. A key lesson I've learned during my career is that while supply chains are inherently multi participant, most software is focused only on a single enterprise. This is why SaaS networks like SPS are in a unique position to improve collaboration and data accuracy and optimize supply chain operations. I chose to join SPS Commerce for three main reasons. First, as a longtime supply chain technologist, I believe in the power of networks to unlock value for trading partners. This is demonstrated through the Company's success, and I'm highly confident it's a differentiated network approach will provide long-term value and an ongoing opportunity for growth. Second, SBS has a strong corporate culture and is a well-respected employer in my home town in Minneapolis. I've worked with many SPS employees through our mutual partnerships, and I found SPS Company values to be consistent with my own and consistent with values that lead to market success. Lastly, I believe my experience in supply chain software, SaaS product strategy, global go-to-market expansion and M&A position me to lead SPS as we capitalize on growth opportunities fuelled by omni-channel retail dynamics. Over the next couple of quarters, I will dive into our product strategy and road map, engage with customers and spend time with employees across the globe to begin building relationships and reinforcing the culture that has established SPS as a successful organization with a very exciting future. I look forward to giving you an update on our next earnings call after my first full quarter in the role. In the meantime, I hope to meet some of you over the next several months. Now I'd like to turn the call back to Archie for a review of third quarter results.

Thanks, Chad. Our third quarter performance reflects the ongoing investments in optimization and automation across the retail industry and the role SPS plays in helping our customers achieve operational efficiencies while scaling their businesses. Total revenue in Q3 was $135.7 million, which grew 18% in the quarter, while recurring revenue grew 20%. The Retailers and suppliers looking to expand globally, rely on SPS for access to centralized data and streamlined fulfillment processes across different markets. For example, Deckers, a footwear designer and distributor which includes the UGG, Teva and Holdco brands, has been a long-time SPS analytics customer in North America. As they expanded their vendor base to Europe, Deckers chose SPS' fulfillment solutions to ensure they can service a growing number of retailers across North America and Europe. Callaway, an American manufacturer of golf equipment and apparel acquired Jack Wolfskin, a premium outdoor brand headquartered in Germany. Having been a long-standing fulfillment and analytics customer in North America and Australia, Callaway chose SPS to centralize their EDI needs across their global supply chain. As suppliers expand their network across multiple sales channels and retailers, real-time inventory management becomes increasingly more important. Starboard Cruise Services a division of LVMH is known as the preferred partner for luxury retail at sea with over 700 stores on over 100 ships across 15 cruise lines, Starboard understood the need for efficiency across the supply chain and chose to work with SPS to standardize and automate their electronic order fulfillment. To underscore the importance of this initiative, Starboard chose to share sales data with their vendors using SPS Commerce analytics solution, which drove significant EDI adoption exceeding Starboard's expectations. To support our customers' growth, SPS continues to invest in solutions to enable expansion across various sales channels and across markets worldwide. Last month, we completed the acquisition of TIE Kinetix to strengthen our e-invoicing capability and expand our European presence. We also acquired the Order Exchange, one of our technology partners in Australia would enable suppliers to link their line of business applications in the major retailer supply chains. We believe that integrating best-of-breed technology with the SPS platform will enhance our ability to support and grow our network. We're excited to welcome our new employees and customers to SPS Commerce. With that, I'll turn it over to Kim to discuss our financial results.

Thanks, Archie. We had a great third quarter of 2023. Revenue was $135.7 million, an 18% increase over Q3 of last year, and represented our 91st consecutive quarter of revenue growth. Recurring revenue this quarter grew 20% year-over-year. The total number of recurring revenue customers increased 13% year-over-year to approximately 44,500 and wallet share increased 7% to 11,650. As a reminder, in September, we closed the acquisition of TIE Kinetix, which added approximately 1,000 customers to our network. For the quarter, adjusted EBITDA grew 17% to $40.5 million compared to $34.7 million in Q3 of last year. We ended the quarter with total cash and investments of $239 million. Now turning to guidance, for the fourth quarter of 2023, we expect revenue to be in the range of $142.2 million to $143.2 million, which represents approximately 17% year-over-year growth. We expect adjusted EBITDA to be in the range of $40.5 million to $41.3 million. We expect fully diluted earnings per share to be in the range of $0.40 to $0.42, and with fully diluted weighted average shares outstanding of approximately 37.7 million shares. We expect non-GAAP diluted income per share to be in the range of $0.67 to $0.69, and with stock-based compensation expense of approximately $10 million, depreciation expense of approximately $5.1 million and amortization expense of approximately $4.5 million. For the full year, we expect revenue to be in the range of $534.2 million to $535.2 million, representing approximately 18% to 19% growth over 2022. We expect adjusted EBITDA to be in the range of $156.2 million to $157 million, representing growth of approximately 18% to 19%. We expect fully diluted earnings per share to be in the range of $1.65 to $1.67 with fully diluted weighted average shares outstanding of approximately 37.5 million shares. We expect non-GAAP…

We will now begin the question-and-answer session. [Operator Instructions] Our first question comes from Scott Berg with Needham. Scott, your line is now live. Please go ahead. Your line is now live.

Hi, everyone. Congrats on a good quarter. Before I get to the questions, so Archie, it's 13 years, it's been an amazing run good lock in what all the retirement plans may look like. But on the question side, first of all, Kim, I wanted to start with your adjusted EBITDA guidance for next year. it is on the lower end of your typical kind of 15% to 25% expected growth in adjusted EBITDA on an annual basis. Can you talk about maybe some of the investments or acquisition impact that's guiding that number to maybe be on the lower end versus the kind of mid- to upper end of that range?

Sure. To your point, we do have a guidance of anywhere between 15% to 25% on an annual basis. This year, our expectation is closer to that middle next year going into the year at this point, we're on the lower end to that 15% to 17%, which we think is appropriate based on what we see as opportunities for the business to grow top line as well as invest back in the business. Also do keep in mind that in 2024, when we announced the acquisition of TIE Kinetix, at that time, we also said that in 2024, we expected that portion of the business to be breakeven in EBITDA.

Got it. Helpful. And then, Chad, welcome to the team. I look forward to working with you more going forward. But I wanted to ask a question on your recent experience from Körber. Körber was an international Company based in Germany, I believe. You've had a pretty extensive experience historically with international supply chain software and operations. I guess when I look at the SPS business, while it's not 100% U.S-centric, it has had more of a U.S-centric flavor to it than something that's truly having the same impact on a global basis. But how do you think about growing internationally, bringing new products to the international product portfolio to making this be a business that has just a really outstanding international footprint that is probably a little bit more balanced than just in the United States.

Yes. Thanks, Scott. Thanks a warm welcome. And yes, obviously, one of the growth vectors that we will be looking at is geographic expansion. I will say that the acquisition that we did of TIE, I think, gives us a nice jumping off point. and has been noted in the last quarter, obviously, the component of invoicing is a little bit different in Europe than what we see here in North America. And so I think that continued execution on TIE will help us develop our framework for expansion into Europe and then potentially other markets outside North America.

Our next question comes from Matt Pfau with William Blair. Please go ahead.

Hey, great. Thanks for taking my questions and congrats, Archie, on a great run. And welcome, Chad. Good to speak with you again. wanted to ask Chad, a question to you. As you've looked at the Company, obviously, SPS has done a great job with fulfilment and then they started to get into analytics. From a product perspective, are there any areas that stand out to you as opportunities where SPS can expand into?

Yes, absolutely. I mean clearly, SPS has established a leadership position in the network that connects retailers and distributors to the suppliers. I think what we see in supply chain technologies overall is there is quite a bit of innovation going on as well as the landscape is fairly fragmented. And I think that gives me confidence that if we keep the customer needs at our forefront of our product road map, whether it's through organic product development or through M&A, we'll be able to satisfy those customer requirements in a more fulsome way over time.

Got it. And then just wanted to ask on the macro environment, a lot of uncertainty here heading into the holiday season for retailers and what that is ultimately going to look like. And does that have any impact in terms of demand for your products from the suppliers?

Yes, absolutely. There's certainly some mixed signals out there on one hand, we're seeing some consumer and retail positive dynamics. But when we talk to our customers, there's a lot of uncertainty in the retail landscape right now. And I would just remind everybody that kind of retail outlook is not direct bill weather on SPS performance. And in general, SPS, when we have more changes in dynamics driven by omni-channel, SPS tends to do better given those omni-channel changes.

Our next question comes from Parker Lane with Stifel. Please go ahead.

Yes . Hi. Thanks for taking the question and congrats on a great run here, Arc. Just jumping in on the recurring revenue customer growth here.; even if you back out TIE, it looks like it was a nice tick up from where we were last quarter. Anything to call out about demand environment or community enablement campaign activity? And then you've also acquired a few businesses over the last year and expanded in some interesting new markets. How should we think about that balance of recurring revenue growth through to customers versus wallet share in the context of that going forward?

Sure. Sure, Parker. So as it relates to the customer adds, you are correct, it sequentially went up about 1,500. And then again, we had mentioned that the TIE Kinetix acquisition brought us approximately 1,000 net new customers. So outside of that, you are correct, it was a little bit higher than a typical quarter for us for customer adds. We had a nice quarter of community enablement activity, and that still does remain the largest contributor or driver to our net customer adds. So I feel really good about that. And then as it relates to the mix between sort of net customer adds as well as the ARPU or wallet share. overall, both, we believe, will continue to be an important driver to that overall growth of 15% that we believe we can sustainably deliver. Some years, it might be a little bit more in one area than the other. You may recall back the sort of the height of -- during the pandemic, we had sort of a record number of net customer adds back in 2021. And just as a reminder, when we bring on a customer through a community enablement campaign, typically, they are going to be a smaller sized customer when they first join us, but then we have the opportunity to grow that revenue with that customer over time. I think the key takeaways you should expect both will continue to be important in delivering that overall 15% top-line growth.

Got it. Appreciate that. And then, Kim, sticking with you, looking at the implied op margins for the fourth quarter, looks like a slight downtick from 3Q. Is that primarily acquisition-related impacts? Or is there some additional investment you're putting in the business in 4Q?

Sure. Great question. It's primarily going to be acquisition-related. If you look at our Q4 guidance that we just provided, and if you were to compare that to the Q4 implied guidance from our last quarter's conference call, it's basically exactly the same, except we've added in our expectation of tie. So just as a reminder, when we announced the TIE acquisition, said it would deliver approximately $3.9 million of revenue in Q4 and contribute a negative $500,000 in EBITDA in Q4. So for the most part, that's really the contribution or the reason why you're seeing that go down a little bit.

The next question comes from Joe Vruwink with Baird. Please go ahead.

Great. Hi, everyone. Congrats Archie, it really pains me to say this, but it looks like Marquette's is going to have a pretty good team this year. So we still have one thing to do, not that you're stepping away completely, but maybe I'll follow up on Matt's question for Archie and Chad. . When you think about more ways you can ultimately help customers, would you maybe start to point Chad, to your background, obviously, a long tenure with warehouse management, but then Core picked up exposure to logistics management, order management, are those kind of the relevant adjacencies that might also pop up here at SPS? Or is that really not the most direct way you would think about way products on the network can grow over time.

Yes. I think the keys to our product road map, whether it be organic or organic, we'll be looking at how we can best help the customer. And most likely, that will include somehow leveraging the differentiated network and the data from the network that we already have. And I think that could lead to different categories that would not necessarily say warehouse management given my background immediately jumps to the top of the list. . But I do think there's lots of opportunities, given the size of the customer base, the differentiated network we have to start with the customer and then determine are we better off building those solutions for our customers or getting there faster by making strategic acquisitions.

Okay. That's great. And then one for Kim. If I take your 4Q revenue guidance and then just back out what you said about TIE, it does look like the implied organic growth rate is stepping down relative to -- it's been 16% plus all year. any kind of explicit reasons for why that might be forecasted in the year-end?

Sure. When we think about Q4, just a couple of things when you're looking at the overall expected number. Do keep in mind you're starting to lap some acquisitions, then we have the new acquisition. But at a high level, the way we look at it is our expectations for Q4 are basically exactly where they were on our last earnings call. So no real change as it relates to our expectations of the business and the opportunity that we see in front of us. And again, how I'm getting there is if you look at the implied Q4 guidance we gave on our July earnings call and you add into that number, TIE, you get very close to what we just guided to. Technically, we guided up slightly the EBITDA.

Our next question comes from Jeff Van Rhee with Craig Hallum. Please go ahead.

Great, thanks for taking the questions; Chad, look forward to getting to know you better and certainly our Archie's 20 years just exceptional, just amazing run. So congrats and wish all the best. A couple of questions for me. The -- you commented on the behavior of the target customers getting a bit more cautious. What is the pipeline of enablement campaigns look like? How is that more cautious behavior within the target customers sort of manifesting if you could expand on that?

Yes. Obviously, the guidance reflects our pipelines overall. The area that does not tend to go negative. In fact, a lot of times it goes positive, is the retail enablement campaigns. We've seen over history, whether it's 2008, '09 or beginning of pandemic is that the retail community enablement campaigns, if anything, move up, reminder that from a retailer standpoint, we don't take very much of the economics from the retailer. So when they're cautious, especially about spending, we will move up what I call the priority line. And so that part of the business tends to improve. Obviously, there's pluses and minuses, channel can go up or down depending on what's happening in analytics tends to be a slight negative. So in these times, the numbers tend to stay pretty consistent. Underneath the covers, there's a lot of puts and takes, but the retailer part of the world tends to not get hurt at all. In fact, in a lot of times, it improves.

Got it. And then I guess just a longer-term question. When you look over the last several years, how is what you're displacing changing?

I would say it has remained fairly consistent over the last several years. Obviously, if you look at the numbers over the last decade, we've clearly moved upstream. We've been very effective at doing that. We continue to displace paper and facts from retailers that aren't automating their supply chains and/or suppliers that have not worked with retailers in an automated way. So we continue to see that in our enablement campaigns where somebody has not been exposed. Obviously, in today's world, it's significantly easier to start a brand to start a new supplier Company. So we continue to see that. We continue to see people as -- especially as they move ERP systems to move away from legacy software and do it yourself. So that trend continues. So I would say over the last two, three years, not much change over the last decade, clearly moved upstream, which is why -- one of the reasons why our ARPU has increased so dramatically over the last decade.

Next question comes from Mark Schappel with Loop Capital Markets. Please go ahead.

Hi, thank you for taking my question. And Archie, again, congrats on your time with SPS, wish you the best. Just wondering if you could start with you, if you could provide maybe some additional details around the order exchange in terms of maybe some market areas that they focus on are very strong in like number of employees, where they're profitable, things of that nature?

Yes. It's a very small acquisition about 10 employees. And this Company was really built to help and implement SPS Commerce customers starting in Australia. And where their expertise has been, I would call a long tail or the one-off ERP systems where they're integrating to them and have built some expertise there. So when you look at the deal, it makes a lot of sense for a couple of reasons. One, well, first off, it's very small. But what we found is when we make acquisitions of partners like this, obviously significantly smaller than MAPADOC or Data Masons. But we have seen that we end up having a better customer experience, and we end up having a little bit more sales momentum. So one of the things that's a little bit unique on this deal is, although it was in the other deals as well, is that almost all of the revenue was already flowing through SPS Commerce. So you're not seeing a pickup on revenue. But now we control the revenue, we control the proprietary information, and we can more integrate that into our business. So really excited about the team there and the skill sets.

Great. And then you mentioned ERP and just to stay on that theme, I was wondering if you could just comment on what you're seeing with respect to the ERP implementation side of your business. Particularly the supplier community.

Yes. It continues to be, I would say, in the small market, mid-market. It continues to be very strong in the enterprise, it's a little slower, not substantially, but slightly slower, but people continue to move forward. There are so many challenges that suppliers and retailers have that they don't -- if they don't fix their base infrastructure, they're just not going to be able to meet the demands of the customer. So that is what's driving it. It's not net new technology. It's just a fundamentally are not able to meet the demands of their customer unless they really do some upgrading, which obviously includes some of our products as well.

[Operator Instructions] Our next question comes from Nehal Chokshi with Northland Capital Markets. Please go ahead.

Yeah, thank you. And congratulations Archie on an incredible career. Chad, we look forward to working with you. You talked about in your introductory remarks, the value of networks, especially for your customers. In the context of the international footprint that SPSC has, what do you think can be done to enhance that value such that it becomes similar to what it is in the United States?

Yes. I would say that from a customer's view, I think the value is quite similar, frankly, in terms of the value that we're able to provide a customer connecting with their trading partners and getting access to more data, utilizing our network, whether that customer is in the U.S. or Canada, in Europe or in Australia. I think sort of as a percentage of our business, obviously, it's dominated by North America. And as I mentioned earlier, I do think there's opportunity to expand on the geographic vector. What I would say is some of the transactions and approaches across the network do vary a little bit by geography. And back to my comments before on TIE, I think in particular with respect to Europe, it gives us a nice beachhead into Europe. With that acquisition, especially relative to the specific electronic capability of invoicing.

This concludes our question-and-answer session. I would like to turn the conference back over to Archie Black for any closing remarks.

Thank you, Dave. Before we end the call, a big thank you to the management team and SPS customers for their support during my 22 years at the Company and to all SPS employees for their unwavering dedication to our vision; I've truly had the privilege to work with and lead an exceptionally talented group of people, and I'm proud that together, we built a Company that has consistently delivered exceptional results for our customers and shareholders. And lastly, I would like to also acknowledge Kim Nelson and her commitment to excellence throughout our 16-year partnership, including a successful IPO and 55 earnings reports. In addition to being a fantastic CFO, Kim has been a thought partner, a strategic adviser and a trusted confident. I wish Kim, Chad and the SBS team continued success in the years ahead. Thank you all for your time today.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.