Earnings Labs

Telephone and Data Systems, Inc. (TDS)

Q2 2016 Earnings Call· Fri, Aug 5, 2016

$44.34

+0.50%

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Transcript

Operator

Operator

Greetings, and welcome to the TDS and U.S. Cellular Second Quarter Operating Results Conference Call. At this time, all participants are in a listen-only mode. A brief question-and-answer session will follow the formal presentation. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Ms. Jane McCahon, Senior Vice President, Corporate Relations at TDS. Thank you, Ms. McCahon, please begin.

Jane McCahon

Analyst

Thank you, Tim. Good morning everyone, and thank you for joining us. I want to make you all aware of the presentation we have prepared to accompany our comments this morning, which you'll find on the Investor Relations sections of the TDS and U.S. Cellular websites. With me today and offering prepared comments are from U.S. Cellular, Ken Meyers, President and Chief Executive Officer; Steve Campbell, Executive Vice President and Chief Financial Officer; and from TDS Telecom, Vicki Villacrez, Vice President Finance and Chief Financial Officer. This call is being simultaneously webcast on the TDS and U.S. Cellular Investor Relations websites. Please see the websites for slides referred to on this call, including non-GAAP reconciliations. As a reminder, we provide guidance for both operating cash flow and adjusted EBITDA. For TDS Telecom, these are basically the same number. For U.S. Cellular, however, the adjusted EBITDA measure includes imputed interest income from EIP and significant contributions from our partnership, which we want to continue to highlight for investors. The information set forth in the presentation and discussed during this call contains statements about expected future events and financial results that are forward-looking and subject to risks and uncertainties. Please review the Safe Harbor paragraph in our press releases and the extended version in our SEC filings. As mentioned on our previous calls, U.S. Cellular filed a short form application for the upcoming forward [ph] auction for 600 megahertz spectrum known as Auction 1002. As the anti-collusion rules are now in effect, we are prohibited from speaking about it further, therefore we will not entertaining any other questions relating to spectrum of the auction. Shortly after we released our earnings and before the call, TDS and U.S. Cellular filed their SEC forms 8-K, including today's press releases and their Form 10-Qs. Of note, in our 10-Qs we are now breaking out postpaid churn between handset and connected devices. TDS will be presenting at the Drexel Hamilton Conference in New York on September 7 and we're hosting analysts meetings at CTIA, in Las Vegas on September 8. And please keep in mind that we do have an open door policy. So if you're ever in the Chicago area and would like to meet with members of management, the IR team will try to accommodate you, calendar's permitting. Now, I'd like to turn the call over to Ken Meyers.

Ken Meyers

Analyst

Good morning. I'll start with Slide 4. We're now halfway through the year and continuing to move forward. Our result reflects steady progress across multiple fronts. Smartphones and connected devices are growing, customer engagement continues to improve, the current network is performing well and our first voice over LTE build out is on track. Now let's go little deeper starting with customer growth, our top priority. We are moving forward but still not at the pace I'd like to see. That's probably not surprising given the low churn rates we've seen across the industry and overall consumer weakness. We are having continued success with connected devices primarily tablets. Both gross and net additions are increasing and postpaid connections per account. A share of wallet metric was up 6%. Net postpaid additions were more than twice than at last year at 36,000 once again driven by tablets and smartphones offset by the loss of feature phones. We continue to see good progress from our increased focus on small and medium-sized businesses in regional government entities. Handset growth adds for this segment continued to grow and our M10 [ph] sales are gaining momentum. As an organization, we're constantly measuring our customer satisfaction and adjusting our business practices and offerings to better meet their needs. Our survey showed this strategy is working is evidenced by our improving engagement scores in churn. I'm particularly encouraged by our continued improvement in postpaid churn 1.2% in the quarter, a record low for the company. As Jane mentioned in response to investor and analyst request, we've also begun to breakout postpaid handset and connected device churn, which at 1.10% and 1.84% also showed significant improvement from year ago. Our customers overall satisfaction is largely influenced by our network strategy. Last year, we completed our deployment of 4G…

Steve Campbell

Analyst

Thank you, Ken and good morning, everyone. I'll begin my comments with a few additional things to say about customer results shown on Slide 5 of the presentation. As Ken already mentioned, we grew connections during the second quarter with 36,000 postpaid net additions, a solid increase from 17,000 net additions a year ago. Growth was driven by positive results in both postpaid gross additions which increased 3% year-over-year to 197,000 and postpaid churn which improved again this quarter to 1.2% compared to 1.34% a year ago. Similar to the past few quarters the growth in postpaid net additions was driven by data centric devices like smartphones and connected devices, together they accounted for 57,000 net additions. In the prepaid category, we had 14,000 net additions, an increase from a year ago driven by the success of our new Simple Connect plans sold through our company and agent stores. As shown at the bottom of this slide, postpaid handset net additions were negative 13,000 an improvement from negative 19,000 in the prior year driven by reduced churn. However, although overall handset net additions were negative smartphone net additions were positive 8,000. Further when upgrades from feature phones are included total smartphone connections increased by 46,000 during the second quarter. We're providing more information about the smartphones on the next slide. Smartphones represented 91% of total handsets sold this quarter and smartphone penetration increased to 77% of our base of postpaid handset connections up from 69% a year ago. We believe that we still have some opportunity to upgrade more of our remaining feature phone customers to smartphones and drive additional data usage revenues. The next slide shows the longer term trend in our postpaid churn rate, which at 1.2% for the second quarter is at a historically low level. Now…

Vicki Villacrez

Analyst

Okay, thank you Steve and good morning, everyone. TDS Telecom's overall results for the second quarter showed improvement over the first quarter as revenues strengthened in all three segments. First, Wireline revenues were nearly even with last year and it's adjusted for divestiture showed positive growth with a 5% increase in residential revenues. Second, Cable revenues grew 2% over the last year reflecting another quarter of strong broad brand subscriber growth of 12%. And third, HMS revenues grew 6% due to strong service revenue growth as well as increased equipment sales. As we continue to seek growth cash expenses increased in line with those revenues. As a result, adjusted EBITDA on a consolidated basis remains relatively flat at $80 million for the quarter. Our financial results are reflecting the successful execution of our strategy, as revenues for new products and services are offsetting declines in our legacy voice offerings. We are halfway through the year and we are tracking against our expectations. For the remainder of the year, we will continue to focus on those strategic priorities that we shared with you on February which will be highlighted in the coming slides. Beginning with Wireline on Slide 15, our investments and our network and efforts to make higher speed options available to customer continued to drag growth in IPTV connections. We completed our planned IPTV market roll out last quarter, but continued to build out service in those 28 markets now enabling 180,000 service addresses. We are completing our planned fiber builds which will reach approximately 21% of our ILEC service addresses. And when combined with copper service, our IPTV enabled markets will cover approximately 25% of our total ILEC service addresses. For the reminder of the year, we will focus on further driving IPTV and high-speed broadband bundles in…

Jane McCahon

Analyst

Thanks, Vicki and Tim, we're ready for questions.

Operator

Operator

[Operator Instructions] our first question comes from the line of Ric Prentiss of Raymond James. Please proceed with your question.

Ric Prentiss

Analyst

Couple questions if I could, first, Ken you talked a lot about upgrade rates and how you look at it now because you definitely had a different trend in the industry, the industry was light on upgrades, you guys were little higher. But you also saw increasing gross adds which was something we hadn't really seen a lot. Can you wrap that around how you're looking at upgrades versus gross adds and then weave into churn also, I appreciate the postpaid phone churn number which is good. But is there further to drop on that given what you're trying to do with upgrades and gross adds kind of wrap that all into one question you can expound on.

Ken Meyers

Analyst

Well, Jay Ellison sitting here and every quarter we have this conversation about churn and you ask for lower and he squirms a little bit in his seat. But you're all connected, Ric and you got it right. It is, continuing to drive the satisfaction within our current base and as we continue to serve them well, make sure the network is where they needed, when they needed. We get to sell more services to that, so that drives our tablets, it drives other revenue line and with that comes lower churn both because a; first you're meeting our needs and then they're voting with their wallet to buy other services with you. As they do that, that also then unlocks word of mouth and it helps to fund the gross add side. We don't emphasize renewals versus growth ads, what one versus the other. We're looking to drive both of them.

Ric Prentiss

Analyst

And as far as churn, do you feel there is further improvement? On a couple of calls, for last couple of quarters you've been pretty optimistic on where you could drive churn to, obviously good number but is there more to go.

Jay Ellison

Analyst

Ric, this is Jay. Since Ken is staring at me, I think I'll take that part of the question. I think we have done a superb job as the business is stabilised and we really put a lot of focus and earlier mentioned as we shifted to getting contract from place with around 81% of our base [ph] under some type of lock currently and on top of that, what we are doing now is obviously further refining those programs, we offer in the marketplace whether it's in the call centers or at the point of the sale to really target those customers and further reduce that churn. I feel confident with the level of customer engagement that we are starting to see that we will continue to see improvement in that area and that is all that I think I will say at this point and Ken continues to stare at me.

Ken Meyers

Analyst

I've got it you doing it for me, Ric.

Jay Ellison

Analyst

Thanks.

Ric Prentiss

Analyst

Great and then actually whether to switch back to Vicki for a second on the FCC. The A-CAM order if you do elect that based on the FCC details you were given, the $82.3 million revenue per year for 10 years does that start in year one, as a consistent $82 million a year and is there some kind of thought we should lay out there as far as early thinking, as far as what the capital cost per home might be to deploy that type network.

Vicki Villacrez

Analyst

Sure, thank you Ric. First off, let me just start by saying that. I'm very pleased with the FCC's offer to provide that support necessary to bring better and faster broadband services to a substantial portion of our customers, who live in rural locations. And quite frankly that is too costly for us to build a necessary network to without this level of support from the government. The offer of $82.3 million per year over the 10 years of support is a bit higher in the earlier years and that is to support. We've got a support transition mechanism that we'll aim to be higher in the early years and then it will taper off. So in total, I think the 10-year amount is the $852 million with that transition number and yes it's going to require us to deploy significant capital over that, over that timeframe. Right now we're deep into the network build designs to try to better understand those economics before accepting the model support versus staying on rate of return. And our acceptance will be on a state-by-state level and I think it's important to remember that all rate of return carriers going forward are going to have broadband build out obligations regardless of the USF option. So right now, we're making those estimates and we'll know more as we look at 2017. As I said I don't think this will impact 2016 too significantly, we'll revisit that back in the third quarter but we have a lot of work to do before we put anything else there in terms of the capital number.

Ric Prentiss

Analyst

Okay, that does based on your tone of being very pleased it does feel like you're going to be able to build something in order nice return and get people to service what they want.

Vicki Villacrez

Analyst

Yes, we're pleased with the offer.

Ric Prentiss

Analyst

Great, thank you.

Operator

Operator

Our next question comes from the line of Sergey Dluzhevskiy of Gabelli & Company. Please proceed with your question, Sergey.

Sergey Dluzhevskiy

Analyst

Couple questions, if I could. First one for Ken. You guys obviously have 4,000 towers that you own, have you look out into next two years as you're going to be deploying royalty and eventually possibly transfer for 5G. Can you talk about your strategy for utilizing those towers and how you could maximize the value and contribution from your core tower portfolio?

Ken Meyers

Analyst

Thanks, Sergey. Yes those towers are critically important to us, it allows us control over our network deployment plans and given our whole strategic positioning around quality it ensures that we have access, where we needed but it turns out it's almost two-thirds of our towers now. Also it protects us from some of the rent increases we've been hearing about in the industry and other kind of economic battle, so I'm very happy that we've got those towers. We will continue to work on growing revenues off those towers by leasing those to other parties, but they are in a fundamental underpinning to our whole networking position and I'm real glad that we've got.

Sergey Dluzhevskiy

Analyst

Great. And I have two questions for Vicki. On A-CAM so obviously you're pleased with award $82 million I think last year in total. You guys were all federal USF you received about $74 million, $75 million could you remind us what is the comparable number for this $82 million. What portion of $74 million, compares to the $82 million.

Vicki Villacrez

Analyst

Yes, so the comparable number I think you're citing a total federal support number. The comparable number is more on the average about $50 million annually and that's coming from two, it's really replacing two funding mechanisms and our carrier loop support, their high cost loop support.

Sergey Dluzhevskiy

Analyst

Right, great and the second question on Cable acquisitions and kind of what your view is of current deal environment in the Cable space and your potential deal pipeline and if, I mean have you see some properties that maybe you came close to, I mean close to came close to passing your M&A criteria but the end of the day you decided not to pull the trigger and what were the main reasons you decided for say not to purchase them.

Vicki Villacrez

Analyst

Well okay so, let me just say right now from an opportunity standpoint. We are seeing more activities and we saw the last half of last year. I mean it was very quiet in the last half of last year. So we're seeing more activity not particularly robust but I would say we're seeing a few more opportunities and as you know, I can't comment on and even specific in the pipeline right now. But again I wanted to reiterate we are actively pursuing Cable acquisitions and are very bullish on our Cable strategies.

Sergey Dluzhevskiy

Analyst

Thanks.

Operator

Operator

Our next question comes from the line of Phil Cusick of J.P. Morgan. Please proceed with your question.

Phil Cusick

Analyst · your question.

A few if I can. First, Ken. Inbound roaming was up nicely year-over-year for the first time in a long time. What's the dynamic happening with potential partners?

Ken Meyers

Analyst · your question.

So I think the number is, you're obviously wrong there. Actually the roaming revenue is down year-over-year. I think Slide 8 would show that, traffic continues to grow its pricing. As pricing that also close right through to our cost line. We're going to where we need to go and want to go. It's not that we're going someplace we don't want to go. Dynamic around roaming is really getting playing us just the way that, I hope it would like to see it. We've got, now three agreements that we've executed. We're going to should we turn it out and couple more as I mentioned, our engineers have been leaving the pack and getting some technology implement that actually allows us to deliver to our customers when they're roaming data on one network, voice on a different one and what that does is that it lets us, continually monitor the customer experience to make sure that we get the best experience for our customers, wherever they're at. On the other side what that also means is that, in the past all of our roaming only been from CDMA based carriers and we thought eventually when we got to VoLTE we'd be able to serve more carriers, this would allow us to at least meet the data needs to other carriers before we get all the way to VoLTE. So it's got some real positives behind it. Anything that's going on with roaming, is as our customers now get a better 4G experience as they travel. We're seeing an increase in usage from them just like we saw increase of usage when they got 4G in our own network. So couple dynamics on there, but I'm happy with where roaming is setting up in terms of the revenue picture going forward.

Phil Cusick

Analyst · your question.

Okay, so if we could ignore me being totally incorrect to start, should we start looking at the stabilizing going forward? Is that fair?

Ken Meyers

Analyst · your question.

I don't know, yes it should whether it's this quarter that we get there, whether it might from a past standpoint sequentially I got one more in front of us, but yes we should be.

Phil Cusick

Analyst · your question.

Okay, that's great. And then Ken higher churn of tablets versus phone that's great to break out. Does that - looking at that make you question a little bit more the value would you be easy, you still feel good about that?

Ken Meyers

Analyst · your question.

No we're still, it's resting. We look at this, we look at it regularly there still nice adjunct products along a couple of different dimensions. So yes they're generating incremental revenue and incremental margins and as I said, we looked it as recently as probably last month. But in addition to that, it really goes a long way to strengthening that customer relationship and so even though you may see a higher churn rate and tablet, albeit a low rate by historic standards. It's higher than smartphones is an example. But it strengthens the overall relationship of the account. And so I'm not going to really worry about that and even at 1.8% besides the economics happen [ph] it continues to improve. It's - pretty nicely year-over-year.

Phil Cusick

Analyst · your question.

Okay, you also Ken bought back some stock at U.S. Cellular in the second quarter with the LA distribution coming back on, should we look for buybacks to ramp in the third quarter?

Ken Meyers

Analyst · your question.

The LA distribution wasn't you know a reason to buy or not buy the U.S. Cellular. At the U.S. Cellular level our buyback is primarily to design just to offset the dilution that comes every year out of our different benefit plans. So that change in LA status, which we kind of anticipating isn't a big driver one way or another with our level.

Phil Cusick

Analyst · your question.

Okay and last one, if I can for Vicki. HMS equipment sales I saw nice pick up this quarter. Is that seasonal or should we be thinking that business is starting to catch some traction?

Vicki Villacrez

Analyst · your question.

So yes, we had nice service revenue growth in the second quarter 11%, but that growth was really driven and generated by primarily professional services and selling equipment maintenance agreements on hardware purchases, so that's more one-time type revenues. These are important to our customer and our business, but we really want to see more revenue growth coming from our cloud and hosting areas, which is the recurring service revenue that really leverages our data centers and our managed service offerings. So that with strong professional services and maintenance agreements.

Phil Cusick

Analyst · your question.

And what should we be thinking in terms of ramp in that cloud and hosting?

Vicki Villacrez

Analyst · your question.

So the ramp and the cloud and hosting, I think year-to-date has been, I think you could translate it and to the low-to-mid single digit growth for the year.

Phil Cusick

Analyst · your question.

Okay, thanks Vicki.

Operator

Operator

[Operator Instructions] If there are no further questions, I'll like to turn the conference back over to management for closing remarks.

Jane McCahon

Analyst

We'd like to thank you all for your participation on summer Friday. So if you have any other follow-up questions let us know or we'll look forward to seeing you over the next few months. Thanks so much.

Operator

Operator

This concludes today's conference. Thank you for your participation. You may disconnect your lines at this time and have a wonderful rest of your day.