Greetings and welcome to the Tenet Healthcare Second Quarter 2022 Earnings Call. At this time, all participants are in a listen-only mode. A brief question-and-answer session will follow the formal presentation. [Operator instructions] As a reminder, this conference is being recorded. It’s now my pleasure to introduce your host, Mr. Will McDowell, Vice President of Investor Relations. Thank you sir. You may begin.

Good morning, everyone and thank you for joining today's call. I am Will McDowell, Vice President of Investor Relations. We're pleased to have you join us for a discussion of Tenet's second quarter 2022 results, as well as a discussion of our financial outlook. Tenet senior management participating in today's call will be, Ron Rittenmeyer, Executive Chairman; Dr. Saum Sutaria, Chief Executive Officer; and Dan Cancelmi, Executive Vice President and Chief Financial Officer. Our webcast this morning includes a slide presentation, which has been posted to the Investor Relations section of our website tenethealth.com. Listeners to this call are advised that certain statements made during our discussion today are forward-looking and represents management's expectations based on currently available information. Actual results and plans could differ materially. Tenet is under no obligation to update any forward-looking statements based on subsequent information. Investors should take note of the cautionary statement slide included in today's presentation, as well as the Risk Factors discussed in our most recent Form 10-K and other filings with the Securities and Exchange Commission. With that, I'll turn the call over to Saum.

Alright, thank you, Will and good morning, everybody. This quarter, we are once again pleased to deliver strong results based upon our continued disciplined management through a challenging market and the previously disclosed cyber attack. We generated enterprise net operating revenues of $4.6 billion and consolidated EBITDA of $843 million. USPI delivered impressive EBITDA growth of approximately 15%, excluding CARES Act grants. Volumes were consistent with 2019 pre-pandemic levels. We remain convinced that the demand for our ambulatory surgery services will recover consistently above pre-pandemic levels when COVID prevalence declines. Our hospitals performed very well in a complicated environment. On labor, despite the challenging environment and contract labor rates and utilization, we managed to a modest reduction in overall SWB as a percentage of net revenue from the prior year. We will continue to employ disciplined cost management practices, while focusing on building back the high acuity volumes at the heart of our strategy as this new COVID wave runs its cycle. In the midst of these challenges, we are pleased to ratify the three year agreement with the California Nurses Association on a new contract that includes eight of our California hospitals. We appreciate the collaboration to support our nurses and maintain uninterrupted patient care in coming to a resolution quickly. The partnerships we have with the unions that represent our employees have resulted in approximately 50 successfully negotiated agreements since the onset of the pandemic. Disruptions in the cyber attack clearly added significant pressure on volumes and earnings in April and May. We estimate this incident had an unfavorable impact of approximately $100 million on adjusted EBITDA during Q2. We’ve filed our insurance claim and continue to insist on full payment from our insurance companies. Unfortunately, the speed at resolving this is slow but we are committed to…

Thanks Saum, and good morning, everyone. Let's start on Slide 3. We produced resilient financial results in the second quarter that were above the midpoint of our guidance range despite the adverse impact of the cyber security attack, as well as a continuing inflationary wage and labor availability pressures providers across the industry are facing. All three of our business segments performed well despite the challenging environment. We generated consolidated adjusted of $843 million, our results were supported by continued high patient acuity and very effective cost control. To reiterate what Saum mentioned, our labor management was strong as our consolidated SW&B cost as a percentage of revenue were 20 basis points lower than last year despite the severe labor pressures and the cyber incident. Our second quarter EBITDA included two large items that were not included in our guidance that essentially offset each other. The first item is an approximately $100 million adverse impact to adjusted EBITDA that we previously announced in June in our hospital business from the cyber incident. This impact includes the lost patient volumes and revenues due to the business interruption and incremental cost incurred to remediate the incident. Importantly, we have filed insurance claims through these losses and we have ample coverage. While we expect to recover insurance proceeds in the future, we have not included in our 2022 guidance any insurance proceeds in the back half of the year. We did receive $5 million of proceeds in the second quarter. We have sufficient coverage and we will record proceeds in earnings when received and disclose that in a transparent manner. The other large item not anticipated in our second quarter guidance was that we earned $94 million of grant income in the quarter. Again, these two items essentially offset each other. Now I’d…

[Operator Instructions] Our first question comes from the line of A.J. Rice with Credit Suisse. Please proceed with your question.

Hi, everybody and congratulations on navigating through a tough environment pretty well. We – puts and takes for next year I am going to ask you about the – for the back half of the year. Your implied guidance I think at the midpoint will be something like $800 million in EBITDA for the third quarter which will be sequentially down from both the second quarter and the year ago period and then in your fourth quarter, it’s something like $944 million of EBITDA and that would be a step up. Is this mainly a return to seasonal patterns, are there other things that are puts and takes that you call out that would give you comfort particularly for the fourth quarter but for the back half of the year as you think about where you are sitting with guidance for that period?

Hey, A.J. it’s Dan, let me address that. In terms of your points about the guidance in the back half of the year, we do anticipate some seasonality in the third quarter which is not unusual in the business. So, when you are thinking about the Q2 earnings moving forward sequentially to Q3 of about $800 million, we feel comfortable with that estimate. Then as you move to the fourth quarter, historically, fourth quarter is seasonally much stronger, not only for the hospitals but more importantly for the USPI’s business as many people meet their deductibles and try to get procedures in by the end of the year. So, we are anticipating a strong ramp on the USPI side from Q3 to Q4 as well.

Okay. And FCD, year-over-year is that – has that moved the needle much for you thinking about that fourth quarter in particular?

Absolutely. Absolutely, transaction, the FCD transaction from – that we completed last December that’s also part of the year-over-year growth.

Okay. Alright. Thanks a lot.

Thank you. Our next question comes from the line of Whit Mayo with SVB Securities. Please proceed with your question.

Hey, thanks. May be for Saum or Brett that you guys have alluded in the past and maybe even more specifically on this call to a lot of the investments that you are making in USPI and maybe I am referencing more or lot of the efficiency and the productivity initiatives. Can you maybe just elaborate a little bit more on the specificity of what you are doing? Are these just changes to the edge program? Anything is just an extension of that? Any color would be helpful.

Brett, why don’t you take that and I can comment further if needed?

Yeah, hey, Whit, this is Brett. Yeah, I mean, I think it is an ongoing effort for us to continue to refine our edge philosophy and our edge program. So certainly we’ve continued to build that program and that philosophy since the company was founded 22 years ago. So, I don’t think it’s a change in terms of a strategy at all, but a refinement of our overall edge process and continue to enhance it just over a period of time as we learn more and as we benchmark good facilities against better facilities and continue to drive performance that way.

Okay. Thanks.

Thank you. Our next question comes from the line of Justin Lake with Wolfe Research. Please proceed with your question.

Thanks. Couple of numbers questions to you. First, can you give us a little more color in terms of the impacts and how you sized it to that $100 million on the IT issue turns cost and revenue and margin on that lost revenue? And then on the commercial contracting side, you mentioned the United contract, I am not sure you want to give us a specific data point, but how are you seeing commercial contracting for 2023 in terms of rate increases relative to what you would see previously. So maybe give us the last two to three years of contracts and what you think 2023 is going to look like – renewals are going to look like versus those last two to three years? Thanks.

Hey Justin, it’s Dan. Good morning. In terms of the impact on the cyber incident, as we’ve pointed out the approximate impact to EBITDA was about $100 million in the quarter. In terms of the break down between lost revenues and incremental cost incurred, we haven’t put out a specific number for each of those. But I would tell you that the vast majority of that $100 million relates to lost volumes, lost revenues, but, yes, we did incur incremental cost as well to remediate it.

And in terms of your managed care point, obviously, we were pleased to extend our multi-year contract with United and in terms of – we are not obviously not going to get into specific terms related to the contract. But I would say, there is we get questions a lot about, hey, you guys going to get rate increases from the plans to cover up CPI of 8% or 9%. We don’t see that happening. But, listen, we believe the contract we just entered into gives us long-term visibility into our pricing. We have escalators in the contract. We are pleased with the terms of the arrangement. In terms of overall going into next year, and beyond, obviously, every conversation we are having with plans to inflation, environment is obviously top of mind and it’s something that we take into consideration when we are negotiating the terms. Overall, where do we think rates will be what we’ve really – we have talked about in the past is, we see rate increases 3%, 4%, 5% type of range. But that’s about all I am going to comment on specifics.

Thank you. Our next question comes from the line of Pito Chickering with Deutsche Bank. Please proceed with your question.

Hey. Good morning guys. I am going to follow-up on A.J’s question just from a different angle. There is a lot of noise with the hospitals for this quarter due to cyber security and a bit of noise from COVID and USPI. So can you walk us through in a little more detail of the trends you saw in June and what gives you sort of confidence around sort of the third quarter guidance that you provide us and feel free to give any commentary around how July is trending versus June. And then on the revenue reduction for guidance, how much of that was coming from cyber security versus reducing revenues in the back half of the year?

Well, let me start and then Dan, then we can get into some of the specifics. But first of all, to reiterate, Pito, what I was saying on the first part of the earnings call, we saw substantial recovery when we got back to normal operations in our hospital business. The cyber event didn’t have material impacts at all on USPI. So this is primarily a hospital segment base effect with a little bit on Conifer. And that recovery was strong on virtually all of the dimensions that drive the business, I mentioned a number of them. And so, that gives us a lot of confidence as we look to the back half of the year. And that’s in an environment where from the beginning of the second quarter to the end of the second quarter, a view out of the COVID activity has risen, and so that’s also a good thing that we continue to see that strength in the hospital segment from that perspective. On Conifer, the disruption from the cyber attack was, as I said, a small part of the effect but importantly, their ongoing cost improvement initiatives, off shoring initiatives and growth runway provide margin expansion opportunities and just earnings expansion opportunities. And then finally, USPI, we are pleased that we are sitting at roughly 2019 or pre-pandemic levels of volume. Look, I think this COVID has two effects there, one is you get some increase in cancellation rates and the second thing is, physician offices are not running at whole throughput that can have a little bit of a downstream effect. So, we are actually really happy that the business showed the strength that it had and as we get through this COVID wave, I think we are going to see even strengthening demand in that area. Obviously, as Dan pointed out, the seasonal effects in the fourth quarter is critical for the ramp.

And Pito, in terms of the – our confidence in Q3 and the revenue guide, the updated revenue guide, couple of things on that, as we pointed out, the hospital business really strengthened in June and as we saw during the quarter contract labor also moderated. So, that’s obviously a positive sign and so when we think about the back half of the year that gives us more optimism obviously in addition to USPI. We fully believe it’s going to continue to grow. The revenue guide that you pointed out, the guide down it really relates to several things. One, the cyber incident is certainly a big part of that, but also when you think about the back half of the year, based on the volume trends that we saw in the first quarter and second quarter as well as how we’ve been managing and our operations and looking at the marginal cost of certain volumes and whether those marginal costs economically makes sense to staff for those volumes. So we’ve obviously taken that into consideration in our revenue guidance in the back half of the year. But we are managing through that and maintaining our overall earnings guidance.

Great. Thanks, so much.

Thank you. Our next question comes from the line of Jason Cassorla with Citi. Please proceed with your question.

Great. Thanks. So, you alluded to this expectation for continued demand an element for USPI. But I am wondering if you are seeing any pressure on cancellations or otherwise if folks are perhaps reprioritizing their discretionary income spend just given the high inflation backdrop. Just a color or commentary on that would be very helpful. Thanks.

Yes, it’s a good question. I would tell you that we look very carefully at the mix of cases we are seeing within the business. We feel comfortable that the impacts that we see, the small impacts that we see from a cancellation standpoint is mostly related to COVID activity in the background as opposed to a more fundamental shift in demand or consumer preference and we feel comfortable with the demand that we are seeing even in some of the – what I would describe is lower acuity type of procedures within the platform. And so, I don’t see, at this point, any evidence that is obvious that there are more fundamental shifts in demand affecting the USPI business and that we are pleased with that today.

Hey, and Saum, the only thing I would add and you alluded to it. In the second quarter, we also saw a natural recovery of some of the lower acuity cases such as ENT and ophthalmology and GI that were really slower to recover from the pandemic, so, that was actually a good sign.

Great. Thanks.

Thank you. Our next question comes from the line of Josh Raskin with Nephron Research. Please proceed with your question.

Thanks. Good morning. On the labor front, I am curious, do you got a sense that your employed nurse workforce is stabilizing that they are not seeking as many of these travel tours is we’ll call them or do you think there is a new normal where nurses maybe willing to travel than they have in the past, right. They’ve been exposed what they’ve seen it now maybe that continues at sort of elevated levels relative to pre-pandemic? And then, can you just give us a sense of where your hourly base rates are for nursing staff relative to where they were maybe a year ago or even two years ago?

Hey, Josh, it's Saum, the - a couple of things. One is, we are pleased with the efforts that we're putting in both in terms of recruiting overall and the impact that's having and nurse new grad recruiting based upon a lot of the nursing school relationships that we formed over the past year anticipating this challenge. I don't know whether it's a new norm in terms of the rates of nurses desiring to travel. I somewhat feel that there is price elasticity in that and so the traveling rates are higher now than they were pre-pandemic, but the rates are still high. And as that – as those price points or data points or data points from the standpoint of what traveling nurses are earning come back towards normal, we think that probably the market will normalize somewhat. I would use this as an opportunity to point out that our TRA, the internal Tenet Resource Agency that we run has been a bit of a buffer to help create longer-term assignments, even within a traveling environment to help with our own nurse staffing stability. And that's been a tremendous resource for us throughout this and at a discount to the overall travel rates that you see out there. So, I think this is going to be an important agenda item for at least another year or two in really ensuring high degree of execution in recruiting, in retention, in creating an environment for nurses where they can seek their career paths that they want. And at the same time, continuing to manage the contract labor rates down. We haven't gotten into details on our base wage rates. I would just point out that it's – the complication in looking simply at unit rates is that you have to think about that alongside the tenure of the nurses that you're bringing in that are new and some new grads, for example with less tenure would have lower base rates. And so those - those - we think that we're managing the average wage of our hires very well based upon the balance between those items. Dan, I don't know if you want to add anything there.

No, I think that's right. And we've been very focused on one of the strategies to reduce the high contract labor spend has been to focus on recruiting of full-time employees and that's had a benefit in terms of what we are seeing on the contract labor side, which is at least heading in the right direction.

Thank you. Our next question comes from the line of Jamie Perse with Goldman Sachs. Please proceed with your question.

Hey, good morning guys. We hear a lot about supply shortages, things like semi chips, contrast media aid and other basic supplies. Can you give us a sense of if any of these categories or others are impacting you guys or creating any volume bottlenecks on either the USPI side or the hospital side? And are any of these dynamics changing getting easier to manage?

Yes. Jamie, it's Saum. I would say that some of the specific shortages that you've seen, whether it's contrast media or other things, given our supplier environment, we did not see a significant impact from those. Obviously, like others, we participated in helping other hospitals when they had acute shortages for patient needs by sharing in local markets what we had, but we have not seen what I would describe as any of those that made kind of headlines become a major issue for us. Without question, there is still additional expense that's sitting in the unit cost that manufacturers of various items are putting through and there are certainly, I wouldn't necessarily say fully shortages, but there certainly have been delays in shipments and other things, including what I would describe as clinical capital equipment over this period of time. But again, this is an area where we have a well-oiled machine to manage our suppliers and supply chain and we have been working through that with the manufacturers in many cases directly in order to ensure liquidity in that supply chain such that we don't have any disruption to patient care. The other thing, of course, that in this environment you have to do is continue to work on improvements in narrowing the range of suppliers and offsetting inflationary trends. And based upon our results on the supplies line, you can see that we've – this has been a multiyear focus. It's continued during the pandemic and it's been quite successful including in the area that pushes into purchase services. So, this is an ongoing efficiency agenda in the hospital business and very much so at USPI.

Okay. Thanks for the color.

Thank you. Our next question comes from the line of John Ransom with Raymond James. Please proceed with your question.

Hey there. The back half USPI guidance, it's fair to say the last four years have been softer from a volume standpoint. So, could you maybe help with what sort of volume assumption you're building out for the back half of the year? And I'd also be curious on the orthopedic mix on a same-store basis I mean, by all accounts, there is a shift [Indiscernible] it's not up yet in your consolidated numbers. Just help with both, those would be great. Thank you.

Alright, John, I think your question – you were breaking up throughout that and I think your two questions were about USPI's second half guide and the – in particular orthopedics mix in the business. So let me just tackle the latter first, which is that orthopedics, obviously, is a very, very important platform within USPI as the largest provider of outpatients. Orthopedics, we continue to see attractive growth rates in that market and in particular at USPI. As Brett described before to Whit's question, we've undertaken a new energy in seeking efficiencies in both the supply chain and in labor management at USPI, largely leveraging the same kind of data and analytics platform that has been well embedded into the hospital side. So one of the things we haven't talked about yet is the margin expansion at USPI this quarter has been based on both high acuity like orthopedics and additional new types of efficiencies that we are finding within the business. So, we feel pretty good about that orthopedics platform from that perspective and as volumes recover, the ability to put a lot of that to the bottom-line because of the efficiencies. Dan or Brett, do you guys want to cover the second half guide?

Yes. Yes. I'll address that, Saum. Hey John, this is Brett. So, we had – just to put it in context, we had $600 million of EBITDA in the first half of 2022. Therefore, our guidance suggests $800 million for the second half. At the midpoint, that suggests 57% of our EBITDA in the second half, which is a little less on a percent basis than we saw in the second half of 2019. So we feel pretty comfortable with the percentage breakdown between the second half and the first half considering how it looks compared to 2019.

Thanks so much.

Thank you. Our next question comes from the line of Kevin Fischbeck with Bank of America. Please proceed with your question.

Good morning. Thank you for taking the question. This is actually Joanna Gajuk filling in for Kevin today. So just a couple of follow-ups. So you mentioned labor or contract labor expense decline in Q2 versus Q1. So can you give us, I know there were some questions around permanent nursing wages. But can you give us a flavor of where you see the temp labor rates per hour trending, either in absolute or in percentages Q2 versus Q1 and Q4? And also, you mentioned recruiting seeing some traction there. So any stat you can give us on recruiting and turnover would be helpful, too. Thank you.

Dan, I don't know if you want to cover that?

Yeah. In terms of – Joanna, it's Dan. In terms of the contract labor rates, we did see some moderation in the second quarter, compared to the first quarter and we put the stats out there. We were close to 7% in the first quarter and closer to 6% in the second quarter. So, that was a mix of not only utilization but rates as well. And as we think about – as we move through the rest of the year, we are anticipating some additional moderation. But we are not saying we are going to get anywhere near back to where we were before the pandemic and probably last year, we were about 5% and we'll see where we end the year. But obviously, nice improvement, so that's obviously heading in the right direction. In terms of – again, we're not going to get into the specifics in terms of rates for our full-time employees. But as Saum pointed out a few minutes ago, again, it all depends on the tenure of the clinician that you are hiring that has an impact on the overall rates, at least from an average perspective.

But I guess, outside of the rate, any stats in terms of your turnover and recruiting efforts in terms of where it's tracking percentage-wise?

Yeah. We are not going to get into specific turnover percentages.

Okay. Thank you so much.

Thank you. Our next question comes from the line of Ben Hendrix with RBC Capital Markets. Please proceed with your question.

I was wondering to get your initial thoughts on the OPPS proposed rule, both kind of the rate update and then also, I know there was a push several years ago to move kind of that OPPS update from a CPI-based update to an hospital MBU and I think we're coming up on the last year of a five-year period where it is based on the hospital MBU and then kind of given that, that MBU 3% update or so is lagging 9% CPI, kind of implications for maybe CMS moving it back to a CPI-based and how you guys are thinking about that after next year? Thanks.

Hey, Ben, it's Dan. Let me address that. I would say that the proposed OPPS rule for outpatient services, we are disappointed. And the rate that was proposed and when you even further adjust them for the anticipated impact of the 340B adjustment that there was some alternative rate information provided that the rate increase is almost flat. Ours – we estimate ours to be about 50 basis points increase after the 340B adjustment, which would be $5 million or less in terms of annual increase. We believe that's insufficient given the current inflationary environment. And obviously, we are working with all the appropriate constituents and making sure our concerns are raised at the appropriate levels. But right now, we're disappointed with the rate update that's being proposed. In terms of the CMS moving off and changing the methodology down the road, we'll see where that plays out. We can't make any predictions at this point. Now the one thing I would say, and that's on the hospital side, the rate update on the USPI side is more attractive, although we still believe it's insufficient given the current inflationary environment and we anticipate that that annual adjustment to the rates based on what's been proposed for USPI, that would be approximately $25 million of additional EBITDA on an annual basis going forward based on the current proposed rule.

Thank you.

Thank you. [Operator Instructions] Our next question comes from the line of Ann Hynes with Mizuho Securities. Please proceed with your question.

Hi, good morning. I just want to focus on the in-patient and outpatient admission trends in the acute care segment, down 8% and 5%. Can you tell us how much is from maybe the cyber security weakness versus how much is from capacity management versus how much is just from maybe a softer demand environment?

Hey, it's Dan. Let me - I'll start on that. It's really related all three of those components to be quite frank with you. We have not disclosed a specific number for the impact related to cyber. There has been lawsuits filed and similar to other pending litigation. We don't necessarily get into specifics of pending litigation. But I would say that we called the side and released that the cyber incident certainly had a pretty big impact on volumes in the quarter. Your point about how we're managing the business, that's very true as well and that is having an impact on the aggregate statistic. And we again took that into consideration when we thought about our volume assumptions for the back half of the year as well as our revenue assumptions. But again, we are managing through that and maintaining our earnings. Your other point, the third point about COVID continuing to be there, I think that's fair. It's having an impact on aggregate volumes on the hospital side, as well as obviously on the USPI side, but more so on the hospital side. So it's really – it's a combination of all 3 of those components and certainly, in the second quarter, the cyber incident had a large impact.

So, I guess the reason I am asking about the capacity management is, do you – can you just describe more on which capacity lines you're shutting down? And do you expect to open them once you -- the nursing shortage is relieved? And competitively, do you think that market share is lost or you can gain it back?

Let me make a few comments just to give you color around this, and I am not going to get into specifics, it's different by hospital. There are two things to consider. The first is that, as I've indicated, our approach to prioritizing our high acuity services and in particular the surgical and procedure-based areas continues to move forward on all dimensions unabated. And we follow those trends very, very carefully to ensure that we are not only maintaining but building market share in those areas. And we feel very good about that. The second thing is that in terms of the capacity management, there is a lot of low acuity or other work, often medical in nature that is difficult to staff given the cost of excessive contract labor. And it's not – this isn't about just kind of the marginal revenue and the marginal cost, the reality is that the cost structure needed to staff up to take care of a lot of that volume is significantly more than just the marginal unit cost of one additional nurse. And we realized that very early in the pandemic and so we have been very deliberate in managing our capacity in a way that has prioritized maintaining open access, making sure that our high acuity strategy continues to progress unabated and is thoughtful about the margin generation in the hospital by not building in excessive cost through staffing up every floor. As labor rates come down on the contract side and in particular as more and more traction is built on hiring of more full-time staff in this environment and to the point made earlier, travelers decrease, we'll have the ability to open up those units and deliver that volume on a profitable basis and we'll assess that hospital-by-hospital and do so. Look, I think one important thing to realize about this is, this is all fundamentally built around the system that we created a few years ago that is real-time analytics driving real-time decisions within the system that's been embedded into the operating model of Tenet at this point and that's really important because it's just one of another thing about the fundamental discipline in our operating management that we've put into place over the last four years. And so, I am not as worried as you indicated about market share in specific areas, but I am very much following the labor rates carefully to think about when and how to sequentially open up capacity in a way that it will be profitable.

Thank you. Our next question comes from the line of Sarah James with Barclays. Please proceed with your question.

Thank you. I was hoping that you could help us take a step back and think about the spread between cost trend and pricing that you are experiencing in 2022 and how that spread differs from a normal or pre-COVID year, so we can get a sense of the unique pressure that's happening this year. And then given what you know of the pricing environment already next year if you think about that spread compressing or expanding.

Hey, Sarah, it's Dan. Yes, let me start off on that. The - I would say the primary difference in the pricing and cost trends now versus before the pandemic is on the cost side, the biggest pressure in this environment has been on the contract labor spend by far. And we called out some numbers earlier where, again, contract labor was previously 2% to 3% of our SW&B. And this year, we pushed 7% in the first quarter. Now it's come off, which is good to see, in the second quarter to about 6%, but still significantly higher than before the pandemic. Listen are there other inflationary pressures on the expense side? Sure. But the contract labor has been the most significant inflationary pressure. In terms of pricing, so on the revenue side of the yield, I would say, I think it's, listen, as I said earlier, the current inflationary environment is top of mind in every conversation we're having with plans and so we obviously take that into consideration. But again, it's not like the plans are sitting there offering 9.1% because the CPI that's what was just published. But I would say we are very pleased with our insurance contracting positions we have been and we continue to be. And it's been very beneficial for this organization across all of our businesses and our contracting positions provide us a unique competitive advantage, we believe, when we are looking at potential M&A on the Ambulatory side or de novo development we are working with potential new partners. So, I think, again, the biggest issue on the expense side has been the contract labor.

Thank you. [Operator Instructions] Our next question comes from the line of Brian Tanquilut with Jefferies. Please proceed with your question.

Yeah. And this is going to be our last question, operator.

Yes. Thanks for squeezing me in. Brett, just a quick question on just the trends at USPI. Curious what your thoughts are on some of that deceleration in the case growth that we saw in the quarter and maybe if you can give us any color on the trend intra-quarter and what you are seeing now in terms of any sort of recovery specific to the ASP to the second quarter?

Hey Brian, it's Saum. We are not going to comment on July and into this quarter. But - on any of the business units as Dan indicated, but go ahead, Brett.

Yes, okay. Hey Brian, I'll just touch briefly on kind of the volume for the quarter. Look, it was slightly down, as you heard on a same-store basis, but we are still tracking to 100% of 2019 volume and this was with an elevated cancellation rate over the prior year, primarily as a result of increased COVID activity. And I think, as Saum mentioned, some physician offices simply aren't back to pre-COVID levels. That said, our net revenue per case was ahead of plan at 3.7%. We managed expenses well and grew EBITDA 15% year-over-year. So we're pretty pleased with the quarter overall.

Okay. Well, thank you, everyone. We appreciate the questions and have a nice day.

Thank you, ladies and gentlemen. This concludes today's conference. You may now disconnect your lines. Thank you for your participation.