Good day, ladies and gentlemen and welcome to the Q4 2018 Team, Inc. earnings conference call. At this time, all participants are in a listen-only mode. Later we will conduct a question-and-answer session and instructions on how to participate will follow at that time. [Operator Instructions]. As a reminder, this conference call is being recorded. I would now like to introduce your host for today's conference, Mr. Don Bleasdell, Vice President of Finance. Sir, you may begin.

Thank you Jimmy and welcome everyone to Team's fourth quarter fiscal year 2018 conference call. With me on today's call are Amerino Gatti, the company's Chief Executive Officer and our new Chief Financial Officer, Susan Ball. This call is also being webcast and can be accessed through the audio link under the Investor Relations section of our website at teaminc.com. Information recorded on this call speaks only as of today, March 13, 2019. Therefore, please be advised that any time-sensitive information may no longer be accurate as of the date of any replay or transcript. There will be a replay of today's call and it will be available via webcast by going to the company's website, teaminc.com. In addition, a telephonic replay will be available until March 20. The information on how to access these replay features was provided in yesterday's earnings release. Before we continue, I would like to remind you that this call contains forward-looking statements made pursuant to the safe harbor provisions of the Private Securities and Litigation Reform Act of 1995, including statements of expectations, future events or future financial performance. Forward-looking statements involve inherent risks and uncertainties and we caution investors that a number of factors could cause actual results to differ materially from those contained in any forward-looking statements. These factors and other risks and uncertainties are described in detail on the company's Annual Report on Form 10-K and in the company's other documents and reports filed or furnished with the Securities and Exchange Commission. The company assumes no obligation to publicly update or revise any forward-looking statements, except as may be required by law. Amerino will begin by providing an update on our business. Susan will then detail our results and before we take any questions, Amerino will highlight our OneTEAM progress and market outlook. Now I would now like to turn the call over to Amerino. Amerino?

Thank you Don and good morning everyone. We appreciate you joining us today. Before I begin, I would like to formally introduce our new Executive Vice President and Chief Financial Officer, Susan Ball, who joined us in December. Prior to joining Team, Susan served more than 12 years at CVR Energy in various roles of increasing responsibility including Chief Financial Officer and Treasurer. She brings more than 30 years of experience in finance and accounting and in just a short time has become a valuable addition to our leadership team. I will now start with our consolidated results. Consolidated revenues for the fourth quarter were $310 million, compared to $316 million in the prior-year quarter, which was down primarily due to lower activity in our Mechanical Services segment and was partially offset by higher activity levels in the Quest Integrity and Inspection and Heat Treating segments. As mentioned during the previous call, year-over-year revenue growth was challenged due to nonrecurring surge activity from Hurricane Harvey in Q4 2017 coupled with higher refinery utilization rates in Q4 2018. Fourth quarter gross margin improved 180 basis points over the same period last year. The improvement was a result of the continued strength of our Quest Integrity segment and realized benefits from our ongoing cost reduction pillars of the OneTEAM program. Fourth quarter adjusted EBITDA of $24.5 million increased 5% from $23.4 million in the same period last year on lower revenues. We are pleased with the progress we made in 2018. We delivered on each of our key performance objectives to improve safety, grow EBITDA and increase free cash flow generation. Some of these full year highlights as compared to 2017 include revenues of $1.25 billion, an increase of 4%, adjusted EBITDA increased by 37%, free cash flow increased by $65 million,…

Thank you Amerino and good morning everyone. As I walk through the results, I will focus my discussions on gross margin, adjusted EBITDA, SG&A and cash flow. Most of my comparisons will be sequential Q4 2018 as compared to Q3 2018. Consolidated gross margin percentage in the current quarter increased by 350 basis points to 27.6% from 24.1% in Q3 2018. Consolidated gross margin increased by $15 million sequentially in Q4 2018 due primarily to the topline increase partially offset with headwinds around increased labor, materials and logistics. The incremental gross margin impact in Q4 2018 of 75% to 80% on the sequential $19 million revenue increase equates to an approximate $14 million to $16 million gross margin increase in Q4 2018 as compared to Q3 2018. Our revenue pillar under OneTEAM has begun to provide positive leverage which Amerino will discuss later. Inspection and Heat Treating segment gross margin increased by 9% on a 2% sequential revenue increase. Mechanical Services segment gross margin increased by 36% on a 10% sequential revenue increase driven by demand in remedial, onstream and call out work. Quest Integrity segment gross margin increased by 19% on a 17% sequential revenue increase. As Amerino noted, the Quest Integrity segment delivered back-to-back record revenue years. Consolidated adjusted EBITDA of $24.5 million in the fourth quarter increased by $540 basis points to 7.9% from 2.5% in Q3 2018, the highest fourth quarter adjusted EBITDA percentage since 2015. All three segments recorded positive sequential adjusted EBITDA growth over the third quarter of 2018. The Inspection and Heat Treating segment Q4 2018 adjusted EBITDA percentage increased to 1.4% from 9.5% in Q3 2018 delivering a $2 million or 11% sequential increase. The Mechanical Services segment Q4 2018 adjusted EBITDA percentage increased to 10.9% from 0.2% in Q3 2018 driven…

Thank you Susan. Before we take your questions, I want to review the progress of our OneTEAM program and provide the market outlook. One year ago, we rolled out the OneTEAM integration and transformation program. This program remains on track and provides us a foundation to drive sustainable profitable growth and deliver both discrete specialized services and differentiated integrated solutions. As reported on the last call, we projected to achieve the higher end of the $8 million to $10 million of savings under the OneTEAM program in the second half of 2018. I am pleased to announce that we reached a total of $10.1 million of savings, including a $4.7 million contribution in the fourth quarter. We expect to ultimately deliver cost efficiencies of $35 million to $45 million annually from the two cost pillars of OneTEAM. While we have more work ahead of us to realize the full financial impact of our cost improvement pillars, these initiatives are approximately 80% to 90% complete. We are now focused on the revenue enhancement pillar, which includes the following initiatives, contract management, improving gross margin and cross-selling. Our commercial group has successfully completed several MSA contract negotiations with many of our largest clients over the past few quarters and are actively engaged with others. In addition, we are gaining traction with the implementation of our small client price book and released an enhanced major tier price book earlier in 2019. These initiatives are driving price discipline across our organization and partially offsetting the continuing cost to serve headwinds we are experiencing. Combined with operational improvements, these actions have delivered improved margins. As evidenced by our Q4 2018 performance, we delivered expanded gross margin by an incremental 260 basis points on similar revenues as Q1 2018. We continue to execute on our cross-selling…

[Operator Instructions]. Our first question comes from Tahira Afzal with KeyBanc. Your line is now open.

Thank you and congrats to the Team. Amerino, great job done this quarter.

Thank you Tahira.

I guess, first question, Amerino, as we look to build out our 2019 numbers, you are still in transition. So any help on how we should think about the trajectory of maybe your EBITDA margins as we build towards your 2020 outlook?

Sure. Thank you. So first of all, as I stated in the prepared remarks, we do see backend loading primarily for our project maintenance based service and product lines in Mechanical Services. So I think when we look H1 to H2, that's probably the biggest swing factor. We are seeing H1 turnaround season to be a lot similar to H2 of 2018 and we are seeing the H2 turnaround season to be a lot more similar to H1 of 2018 for the reasons of Mechanical that I just discussed. Quest Integrity continues on a good trajectory and we expect that they are going to continue to grow throughout the year expanding in new markets like offshore, international and other integrated offerings which they laid a good foundation for in 2018. And we expect about 200 basis point improvement year-over-year on adjusted EBITDA percentage with the topline growth that I mentioned earlier on the range of 4% to 5% is what we see the market doing. Now I will state that we are becoming a lot more disciplined on topline growth with our pricing, working closely with our customers to make sure we improve gross margin which is one of our top priorities going into 2019.

Got it. Okay. Very helpful, Amerino. And with your free cash flow now becoming much more consistent which is great to see and given your guidance on improving free cash flow, when will you guys be at a point where you can go and renegotiate some of that expensive debt?

So I am going to let Susan give you an update on that. Obviously, we were very pleased with our H2 progress on free cash flow. The team, as a whole, did well. And we expect that our free cash flow will at least double from the $15 million that we achieved in 2018 going into 2019. But I guess keep in mind that as we know the cyclicality of the business could impact that quarter-to-quarter. But those are the full year type of improvements we are planning and projecting on free cash flow. And I will let Susan give a brief update on the capital restructuring point.

Yes. Hi Tahira. As Amerino mentioned, we were very pleased with the second half and the fourth quarter results, specifically with the free cash flow generation. And as you know, we do look to utilize free cash flow to pay down our debt. We are currently evaluating options or alternatives for looking at more cost effective and flexible debt. So looking at the capital structure currently, looking at probably about three different options and we would hope that by May we will probably come to some decisions around how we move forward and definitely with Q2, we will provide that insight. But we do have good relationships and partnerships with the several banks that we have been working with over the past six to eight weeks.

Very helpful and welcome to the team, by the way, Susan.

Thank you.

Thank you. Our next question comes from Craig Bibb with CJS Securities. Your line is now open.

Hi guys. Continued good progress. Could you talk about, Quest obviously had a tremendous quarter and it was on top of a tremendous quarter a year ago. The strength there is a function of what exactly? I know that's been moving into some adjacent markets, but maybe some more detail?

Sure. Good morning Craig. So first of all, Quest continues to have a strength in terms of not only expanding in existing markets but growing, as you stated, in new markets. We have talked quite a bit the last three quarters in the offshore environment. Both are there - their tool configuration, the ruggedization of the tool, the ability for it to be bifunctional in a high-risk environment under high pressure and high temperature is definitely leading the way there. They are also gaining traction in terms of refineries and especially international outside the domestic world. Their integrated offering of smart clean which addresses one of the highest nonproductive pieces of equipment in the refinery space which is around heaters. Both cleaning as well as being able to provide the engineered solution and analytics is helping them significantly. And I think the biggest thing that I am most impressed with is the fact that they have got the foundation to deliver the operation. But putting the tools and putting the operations aside the technical team, the domain team, the ability for them to partner with customers from early on in a project all the way through is where I think their differentiation comes. I had the opportunity last week to be in a meeting where I saw that first hand with a client partnership. And our bottom line here is that we have got a lot of strong people and a lot of strong product lines. As we continue to fine-tune the organization, we are going to continue leveraging on our technical domain and digital platforms to expand the company. And I think that's really the benefit that Quest brings beyond just their tools.

Okay. And then with Team Digital, you mentioned from a small base, revenue is up to 400%. I guess I kind of view that as more of a sticky, an effort to increase your stickiness with clients more than revenue by itself. So could you give us a little more insight there on like how big can Team Digital be over time?

Sure. So I think you are exactly right. We break up our Team Digital into a couple levels. There is what we call the digital technician, which allows us to help our technicians on more of the utilization, quality assurance, quality control side so that we are increasing utilization and productivity or actually utilization. And we are seeing between 20% and 30% improvement there. The stickiness with our customers comes in the form of increasing their productivity with less rework opportunity to help manage waiting on subcontractors, for example and delivering them standard quality control and quality assurance that feeds their databases, their asset integrity databases through a cloud system. So it's two parts. However, the objective we took for ourselves is, although there is the internal utilization, we want to have a key performance objective that allows us to measure how we quantify the commercial part of digital, which is what increased 400%. We do obviously expect for that to continue to grow as a percentage of our total revenue. It does improve, obviously, our margins either through productivity or efficiency gains. But more importantly, the stickiness again, just like Quest, comes with the ability for us to sit with the customer, have better planning, have better quality assurance and a lot less wasted nonproductive and rework. And that's the model that we are following.

And the revenue that's associated with that, is that an upsell on services?

Yes. Today, it is an upsell on services. And that commercial model will continue to evolve as the program becomes more mature. We will have various levels of commercial offerings. But yes, it is an upsell.

Okay. And then a last one. Just we are getting a little closer to IMO 2020. Is that an opportunity for you guys? Or nay impact that you expect?

So Craig, we are not including any IMO specific 2020 increases in our budget today and there is two reasons for that. Mostly I am talking domestically right now. One reason is that a lot of the U.S. refineries, especially the later generation ones are already capable of handling the high sulfur input and dealing with that. And number two, we are seeing that if there is a project or capital, it's generally being lumped in with other project and capital work. So it may expand the project length and a little bit of upside on revenue but it's not to the point where we feel we have got to project that. If it does expand, it will be more of a tailwind. But it's not built in necessarily to our 2020 budget other than just through the normal projected turnaround activity. Internationally, we are monitoring it closely to see how quickly the policies and regulations are implemented. So we are keeping our ear to the ground there. But that one, I think, will probably take a little bit more time, in my opinion anyway, to come to fruition. But I think it will give us some upside. I don't know if it will be 2019 or 2020.

Great. Okay. All right. Thanks a lot.

Thank you Craig.

Thank you. Our next question comes from Adam Thalhimer with Thompson Davis. Your line is now open.

Hi. Good morning guys.

Good morning Adam.

Hi Adam.

The margin improvement, you talked about the 200 basis points. I was curious, was that consolidated or Quest?

The improvement from Q1?

Sorry. The EBITDA margin improvement for the full --

I am sorry, the total, the look forward, okay. No, that's consolidated. So as I stated as well last quarter, we are projecting and forecasting right now 200 basis point improvement on total company adjusted EBITDA, which obviously includes Quest as well. So it's a combination of all three segments.

Got it. Okay. And then, do you see margins up in the first half of the year even though the revenue growth gets pushed to the back half?

So in terms of no margin for H1, we do see it similar to what we would have delivered in H2 of last year with the improvement of the OneTEAM cost savings, if you will, taking traction for the full year, including the carryover. So it will replicate more of H2 of last year with the savings of OneTEAM built-in.

Okay. And then, Amerino, where are we on the Mechanical segment? The branch consolidation and kind of getting that segment to look the way you want it to look, where are we in that process?

So I would say, for Mechanical specifically, we are probably in the mid-50% range of getting it to look the way we want. I will tell you what I like that we have done. We have got a lot better visibility on project driven product lines versus callout and emergency remedial product lines. So that visibility is helping us manage the business stronger. We have shut down some underperforming businesses in the range of $5 million to $8 million which, as Susan stated, we took some asset write-downs there. We have got the Mechanical and Inspection and Heat Treating now being managed at the divisional level under one management organization. And lastly, we are coming to the end or near the end of improving our manufacturing capabilities with higher end equipment to bring down manufacturing costs. So I think we are probably 50% there. Where I still see opportunities is the cross-selling and pull-through with inspection because we have a lot of nested revenue and activity when it comes to inspections. So I think we are not yet clicking on all cylinders when it comes to that. And the other thing is, I think that our portfolio mix of Mechanical Services between nested or embedded callout and projects is not yet as strong as Inspection and that's going to take a little bit of time, which is why we see a little bit more of cyclicality in Mechanical than IHT. So that will take us a bit of time. But I would say, we are more in that 50% range right now of getting it to where we want to be. And you saw in H1 of last year when it's clicking, it's accretive to our business. So it fits well. We just have got to sure commercially we are leveraging the rest of the business to pull through.

Okay. Super helpful. Thanks, Amerino.

Thank you.

Thank you. [Operator Instructions]. Our next question comes from Martin Malloy with Johnson Rice. Your line is now open.

Congratulations on the cash flow generation during the quarter.

Thank you Martin.

First question, I just want to enquire about the pricing and how those conversations are going with clients given the labor environment? Are we expecting that over the course of the year, we are going to start to see the impact of the new short-term contracts with the medium-sized clients and the MSAs with the larger clients impacting margins and the revenue side?

Yes. So Marty, I think the short answer to your question is yes. We have broken up our action plans into three buckets. The MSA contracts are taking some time and they are more terms and conditions discussions versus rewriting the whole contract. And the reason for that is, we have got a very strong customer base. We are diversified. We have less than 5% of revenue that comes from any one customer. So we are having the one-on-ones. And we are showing a lot of our training commitments, our cost basis going up. So those are more one-on-one and we have successfully closed a handful. And as I stated, we are still in negotiations with others. When it comes to small and mid tier, we are taking a bit more of a price list model there. So introducing a price book and allowing our divisions and our districts to manage that more at the goal phase by giving them gross margin ranges that they can play within to get more project discipline. So doesn't mean that we walk away. But there is escalation methods if they want to raise an exception, et cetera. But it's just a lot more structured and we feel that's our most effective way when we break it up into those few buckets. And to answer your question specifically, part of our margin improvement year-over-year will come from pricing, which is why we want to be disciplined on the revenue we take. Staying to our customers when it comes to project planning, so we don't get dilutive type impacts. But yes, we expect the benefit on pricing to have to start to trickle in through the second half of the year.

Okay. And then a question for you, Susan. On the working capital, how should we look at that trending through the course of this year? Are there further opportunities to reducing net working capital?

Yes. So you will see and you did probably see in the earnings tables the reduction of some current assets but we are very focused on the accounts receivable collections. And I would say that we would continue to see an improvement or reduction where we bring that cash in. Additionally, we are focused on inventory. So overall there was, I believe, around a $20 million to $30million reduction. And we are focused on continuing to reduce that by at least that much in 2019.

Great. I will get back in queue. Thank you.

Thank you.

Thank you. And I am showing no further questions in queue at this time. I would like to turn -- pardon me, we have a follow-up from Martin Malloy from Johnson Rice. Your line is open once again.

Short queue.

Yes. Welcome back.

On the Quest segment, in terms of new products and services that you are introducing there, could you maybe talk a little bit about some of the new products or services you are working on or have introduced into the market?

Sure. So I think the main thing we are doing is continuing to expand our InVista line, both in terms of catalog and size, durability and functionality of that line to work in different pressures, allow it to have longer runs based on life of the tool and the power sources. So that's a big part of the expansion. But more importantly, I think, reaching smaller sizes allows us to play in some of these markets like offshore. And just so I am clear, the in-line inspection market that Quest in, especially when you get to some of the smaller sizes, is generating or is creating new market. We weren't able to inspect those type of lines, specially some of the offshore smaller diameter lines until we partnered with one of our customers and client to develop that technology. So that's kind of the tool piece. More importantly, though, the measurements of the tool is giving us higher resolution. So generation one was about a 10X resolution improvement versus what the market had. And generation two and three will be more of 100X resolution. So we are able to the see wall thickness and different anomalies to different metallurgy, including heavy wall pipes. So again, those are the things we are doing from a product development. So we are investing in R&D on that front. The other big one is linking more of their products and services to an integrated offering, which is what I mentioned earlier around things like heaters, which is high, nonproductive time, being able to go in and assess the damage, go in and clean the damage and then be able, from a time perspective, continue inspection so they are not causing additional damage but also not adding downtime to their operation. So that's more the integrated solution piece. And then we are expanding our advanced engineering and lab support to support overall the higher end services that we provide and products that we provide. And that's generally working, Marty, with the subject matter experts within our clients. So our new model aligns very well with that. And I think that is how we build longer term partnerships and we are part of the solution with our customer.

And is there any help you can give us in terms of thinking about the size of the addressable market with some of these advancements?

I think the in-line inspection market is fairly well documented for the general market and that creates a bit of a foundation for this in-line inspection market, which is around $1 billion. But we don't necessarily play in that part of it, which is why we still have the ability to grow offshore and some of these other places that are creating new market and that hasn't been captured in more of the public data that you are seeing. So we are doing our own market assessments and projections. But what I am most excited about is the fact that we are able to create that new market where there is less competition for our services and our engineering. So that kind of gives you a benchmark of what the public data is but we really play in the top end of that market.

Thank you.

Thank you.

Thank you. And we have a follow-up question from Craig Bibb with CJS Securities. Your line is now open.

Hi. I guess two follow-ups. One, when you guys did your presentation, you always show power as being a very large market where you have a pretty small piece of and now are you planning to grow in power. Is that 2019, 2020? Where do we stand with that?

So I think there is a few markets like power and pipeline, Craig, where we have got playbooks that we are creating now to expand further into those markets. I think it's going to depend a little bit on the pricing levels as well as the labor pool. So I think as a percentage, I don't think it's going to swing double in one or two years. But we want to put the foundation in place to better diversify our portfolio, maintaining our strength in refining, capturing petrochemical through the capital projects and then expanding into some of the less cyclical business like power building off what we have, aerospace building off what we have. And pipeline right now is definitely one of the largest growing segments of the percentage or sectors. So those are things we are going to do. What I don't want to take away from, though, is the fact that we are still one year into our OneTEAM integration and transformation program. So that's what we are focused on first through most of 2020 while we lay the foundation out for better diversity going forward.

Okay. And then I guess it's always helpful and maybe if we are ending, restate your goals for 2020. I remember we are looking at up 200 basis points on the EBITDA margin this year? And where is that going?

So we finished 2018 right in the 5.7%, 5.8% range. We are projecting to add 200 basis points going into 2019 through the gross margin, some growth in revenue and some of the cost that will carry forward. And then in 2020, we are maintaining our 10% to 12% adjusted EBITDA range. And again, as we continue the cost pillars and bring in the revenue pillar, that's the plan in place and that's what we are maintaining. And probably a little bit through expand on the cash flow. The $15 million in 2018 we do, based on the working capital that Susan talked about earlier. We are going to push ourselves to get that closer to $30 million in 2019 and then obviously continue improving that. That's a big focus for us in 2019 and 2020. So we are going to be laser focused on free cash flow.

Great. All right. Thanks a lot.

Thank you.

Thank you. And I am showing no further questions in queue at this time. I would like to turn the call back over to management for any closing remarks.

Thank you. Once again, I would like to thank everyone for joining us on the call today and your continued interest in Team. We do look forward to speaking with you again next quarter.

Ladies and gentlemen, thank you for your participation in today's conference. This does conclude your program and you may all disconnect. Everyone have a great day.