Good morning and thank you for participating in Tennant Company's Fourth Quarter 2011 Earnings Conference Call. This call is being recorded. [Operator Instructions] We ask that you remain on the line for closing remarks by management after the question-and-answer session. Beginning today's meeting is Tom Paulson, Vice President and Chief Financial Officer for Tennant Company. Mr. Paulson, you may begin your conference.

Thanks, Sean. Good morning, everyone, and welcome to Tennant Company's fourth quarter 2011 earnings conference call. I'm Tom Paulson, Vice President and Chief Financial Officer of Tennant Company. With me on the call today are Chris Killingstad, Tennant's President and CEO; Pat O'Neill, our Treasurer; and Karen Durant, our Vice President and Controller. Our agenda today is to review Tennant's performance during the 2011 fourth quarter and full year, and provide our outlook for 2012. First, Chris will brief you on our operations, and then I'll cover the financials. After that, we'll open up the call for your questions. Before we begin, please be advised that our remarks this morning and our answers to questions may contain forward-looking statements regarding the company's expectations of future performance. Such statements are subject to risks and uncertainties, and our actual results may differ materially from those contained in the statements. These risks and uncertainties are described in today's news release and the documents we file with the Securities and Exchange Commission. We encourage you to review those documents, particularly our Safe Harbor statement, for a description of the risks and uncertainties that may affect our results. Additionally, on this conference call we will discuss non-GAAP measures that include or exclude special or non-recurring items. For each non-GAAP measure, we'll also provide the most directly comparable GAAP measure. Our earnings release includes a reconciliation of these non-GAAP measures to our GAAP results. Our earnings release was issued this morning via Business Wire, and is also posted on the Investors section of our website at tennantco.com. At this point, I'll turn the call over to Chris.

Thank you, Tom, and thanks to all of you for joining us this morning. We are very pleased with Tennant's performance in the 2011 fourth quarter and full year. We had a record year with net sales of $754 million and adjusted diluted earnings per share of $1.95. In light of the global economic uncertainties during 2011, we were especially excited by our progress and I want to commend Tennant's employees for their efforts. We also had record fourth quarter sales, which resulted in 48% growth in adjusted diluted earnings per share compared to the prior year quarter. This was the fourth sequential quarter in which Tennant has posted record sales. In 2011, Tennant returned to and surpassed our pre-recession sales levels. Among the financial highlights of the 2011 fourth quarter, net sales grew approximately 6% organically to $193.2 million, lapping double-digit organic sales growth in the prior year quarter. Fourth quarter gross margins of 43.2% were above our stated range of 42% to 43%. Operating profit rose to 8% of sales, up 170 basis points from 6.3% of sales as adjusted in the prior year quarter. Quarterly earnings per diluted share increased to $0.59, up from adjusted earnings per diluted share of $0.40 in the year ago quarter. And the company ended the quarter with total cash of $52.3 million versus $39.5 million a year ago. Tennant's robust financial performance in the 2011 fourth quarter was driven in part by strong sales of industrial equipment in our Americas region and increased global sales of scrubbers equipped with our sustainable ec-H2O technology. Scrubbers equipped with ec-H2O technology again posted double-digit sales gains, growing approximately 22% in the 2011 fourth quarter compared to the prior year quarter. For the 2011 full year, sales of ec-H2O equipped scrubbers rose approximately 46% to…

Thanks Chris. In my comments today, all references to earnings per share are on a fully diluted basis. Also please note as I go through the results, I'll generally not comment on the full year financials, as those are detailed in the earnings release. As Chris noted, we are very pleased with the company's performance in the 2011 fourth quarter. Throughout 2010 and the first half of 2011, Tennant had achieved on average organic sales growth of about 13% in each of those 6 quarters. We estimated at the beginning of the 2011 third quarter that we were back to pre-recession sales levels and we anticipated organic revenue growth going forward would be back in our traditional range of mid to high single-digits. This has been the case with organic revenue growth of approximately 7.4% in the 2011 third quarter and 5.7% in the 2011 fourth quarter. For the fourth quarter ended December 31, 2011, Tennant reported net earnings of $11.3 million, or $0.59 per share on fourth quarter net sales of $193.2 million. In the year ago quarter Tennant reported adjusted net earnings of $7.7 million or $0.40 per share as adjusted per share. Turning now to a more detailed review of the 2011 fourth quarter. Tennant's 2011 fourth quarter consolidated net sales of $193.2 million increased 5.7% over the prior year fourth quarter. Overall, foreign currency exchange effects were essentially flat, compared to the prior year period. Therefore organic sales grew approximately 5.7% in the quarter. Again, we estimate we're now back to pre-recession sales levels for our large equipment. This is partially attributed to the improvement in the general economy. We also now offer ec-H2O and large scrubbers and we recently updated the styling, reduced the noise levels and improved dust control and many large sweepers. These…

[Operator Instructions] The question in the queue, now from the line of Andrew Gadlin, CJS Securities.

For the ec-H2O products, what kind of expectations do you have in 2012, relative to Orbio 5000? Are you seeing any customers trying to play either of those products off of each other?

I think on the fringes, customers will have to make a choice, if the 5000-Sc meets their needs better than having a fleet of scrubbers, with ec-H2O. I think that if they are cleaning floors, carpets, and they're doing spray and wipe cleaning across much of their facility, the 5000-Sc may be the better option. But we, again, see robust sales of our ec-H2O technology as we indicated in our expectation of 15% to 20% growth there, and there is still a lot of opportunity in terms of penetrating markets with ec-H2O where the 5000-Sc right now because, in many cases because of its size and its cost is not the way our customers are going to go. So I think the 2 can co-exist and expand our overall market share.

When you discussed some restructuring and some initiatives that you're taking on this year to improve margin, would the effect of those moves be mostly seen in SG&A?

They predominantly would be in SG&A. And we will, we believe we'll begin to see some benefits of that in our operating expense leverage and we'll even see a higher level of benefits as we move into 2013 and in the future years. But the benefit will be predominantly going to the operating expense line.

So in addition to the sales ramp geared towards the second half of the year as you described, there will also be this impact from SG&A leverage in the second half of the year as well?

Some modest level of benefit. We would, as I said, we would expect a higher level of benefits in 2013. But if you look at the types of improvement that we'll see year-on-year in our operating expense leverage as a percent of revenue, we would likely see improved leverage in the back half driven by higher revenue and also beginning to see some of the benefits of many of our initiatives that we're doing to drive our operating expense leverage.

And one question on the Kärcher litigation, what kind of impact are you seeing in Europe on ec-H2O sales?

Well, we're not really seeing any impact. ec-H2O sales were very strong, as we've indicated in the release. It's one of the real bright spots in Europe. It continues to grow and the penetration levels in Europe are the highest anywhere in the world.

Your next question comes from the line of Daniel Rizzo from Sidoti and Company.

So I would assume that -- on the last conference call you guys indicated that there was a sluggishness to the start of the quarter. I assume that's evaporated and now you're having more normalized buying patterns from your customers, is that correct?

Yes, couple comments on that Dan. We were pretty explicit and transparent about the front-end of our order patterns in the fourth quarter. That in fact did take longer to normalize than we would have anticipated. So we did continue to see it go and be not the high level of growth rates as we would have liked to have seen. But it improved significantly as we exited the year. And now as we're going into this year, order patterns are still a bit choppy, they're not as consistent as we would like, but they're broadly in line with our expectations globally on what kind of revenue forecast we're internally assuming and how that fits in with the full year expectations.

Okay. And then in Europe, you guys said that the volumes were essentially flat in the last quarter. Has it deteriorated since then? I would think that things might have been getting even a little worse since the end of the year.

We wouldn't really say that. What we would remind a couple of things. The year-on-year growth that we saw that was relatively flat in Europe was predominantly on the commercial side of our business and we were lapping a particularly strong organic growth period the quarter before. And I am honestly doing this from memory, but I think that organic growth was around 15% or 16% in Q4 of 2010. So we were lapping a tough comparable and then we did see really nice strength in our industrial business, and in our city cleaning business. So, I would say, based on what we did in Q4, it was fairly consistent with what we saw in Q2 and Q3 in Europe, which we're not out of the woods here, there is still lots of questions mark. It's a questionable economy, but our results were kind of delivering against our own expectations right now.

Okay, good. And then, you guys have done a good job growing without really increasing head count, are we reaching an inflection point where that's going to have to change, we're going to have to expand here, I guess just depending on the region are you going to expand your head count to really meet the growth targets you guys have set?

It's not our intent. We will see the adds of head count in growth markets like Brazil and China, where we'll need to add sales and service people and that's for sure and we will need to add some administrative support. But in other geographies, we intend to continue to leverage our process improvement efforts and our underlying ERP system to modestly increase head count. There'll be places where we'll need to, but it's very important part of the delivery of our operating margin goals is to minimize the head count adds, especially in administrative areas.

You've got to remember we got to get to between 27% to 28% of sales, operating expense as a percentage of sales to achieve our 12% operating profit goals. So, the process improvement efforts and their impacts on holding head count relatively flat is very important to us.

Your next question comes from the line of Joe Maxa from Dougherty & Company.

A question on the Orbio 5000, can you talk a little bit more about the demand and what are seeing there? Maybe give us a sense of how fast that's growing?

Joe, I know this frustrates you, but we're not prepared to do that yet. I remember we frustrated you also at the front-end of our ec-H2O ramp up where we didn't talk about it. But what we're saying right now is that, it's on track. The rollout has been expanded in North America. We are now rolling it out in Europe and select Asia-Pacific markets. It's meeting our internal expectations and customer feedback is extremely positive. But for competitive reasons at this point, we're not going to divulge unit placements, when we think it's appropriate to do so and hopefully it's sooner rather than later, but we haven’t determined the timing, we will be more explicit about the businesses being generated by the 5000-Sc.

Okay. How about on the acidic side, the second stream, are you -- can you give us any color on your expectations or perhaps reaching a disinfectant status that you've been talking about?

No. We said it's in the pipeline. It is something that we're working on. It is a future generation project and product. And we have not indicated when we will bring that to market yet. But just know that we're actively pursuing that as well as a number of other initiatives as well that we haven’t talked about.

Okay. And lastly from me, just you talk about the 15% to 20% growth in ec-H2O this year, where should we see the other key growth areas? More of the same what you saw in Q4 or do you see something else coming up to help out this year?

Growth in strategic accounts should continue to be strong for us, going after some of these underserved or reserved markets with the partners like Grainger and Staples will help us grow, emerging markets we're looking for strong growth there as well. Our industrial equipment sales picked up nicely in 2011, and we expect to see that continue. So it's broad-based.

[Operator Instructions] Next question in the queue comes from the line of Scott Graham from Jefferies.

I was hoping you guys would be able to tell us something that -- I’m not sure if you’ve done this before, I don't think you have, at least not on my watch. Could you tell us the sales growth of sweepers versus scrubbers by region?

We have not provided that level of detail, Scott. And for -- we're just -- we're not prepared to get down at that level of disclosure for multiple different reasons. But what we can say is, we have seen very meaningful growth over a period of time in our scrubber business due to the introduction of ec-H2O both on Walk Behinds and then more recently ride-ons and we have made some nice updates to our sweeper business and it’s due to the economical recovery and also some of the newer upgrades to our sweeper business that they've had meaningful for growth too. So we are continuing to see growth in both those segments.

All right, so let me try this in a different way. Would you be willing to tell us by region, what sales were for your sweepers and scrubbers combined, ex the H2O and then maybe just tell us, what the growth of -- what the EC growth was by itself in each market?

Yes. We're not prepared to give anything more than we have been on which is -- I think a fair amount of transparency on ec-H2O revenue by quarter and obviously everybody is aware of that, all of that is coming on our scrubber business, and we do talk at times about we're seeing on our sweeper business. But we're just not prepared to go back and give that kind of revenue detail for several reasons.

The only think we do say is that the split between our large and small, which is really in many cases our industrial, which is the largest scrubbers and sweepers versus commercial is about 50-50 and when you look at equipment sales.

Yes, no, that I was aware of. Okay, so how about on the cost side? You've indicated some things that you're doing to improve your processes, and I was wondering if you were to kind of quantify that as part of the walk up from here to 12% margin, would you say, maybe 50, maybe 100 basis points is actually structural based on these process improvements and maybe the rest is sales-driven, is there a way to weigh that?

It'd be hard to give a precise break between that, but because what I would say, Scott, is that, we're holding ourselves to -- we're not allowing ourselves to plan on our gross margin above 43%. So what we're assuming is that the combination of revenue growth, which is obviously a positive, our ability to price and to continue to drive efficiencies on our supply chain, all of that's going to net-out and we're going to stay at the higher end of our gross margin range. We'd like to believe that there is some opportunity there, but we're not counting on it. And then as you go down into the operating expense side, there is really 3 phenomena going on in there. One is the efficiency plays around consistency and processes in leveraging our ERP system. The other piece is revenue does benefit us. As we just naturally be disciplined about not adding people as revenue grows, that's just a general discipline. And then, the third component is attacking our indirect spending and really treating that similar how we treat a bill of material spend, and that's also a very important efficiency gain. So -- but we're not -- I couldn't give you a good direction about the exact split of those 3, but all of those matter.

[Operator Instructions] The next question in the queue comes from the line of Beth Lilly from Gabelli Investors.

So I wanted to just drill down a little bit more on that last question that was asked in the sense of, -- as you look over the next I guess it is 8 quarters then to get to that 12% operating margin goal, we shouldn't assume gross margins go above 43%. And so, having said that, then that 31% that is between the gross margin and the operating margin, SG&A is going to be 27%to 28% and R&D will be around 4%, is that how we should think about it?

Yes, you could see R&D go down a little bit. If you looked at our historical R&D spend over 10 or 12 years, it's been between 3% and 4%. Obviously, it's been a long-term target. It's been more recently that we've been at the higher end of that, spending at the 4% range and we've been doing that for an extended period. You might see our R&D go down a little bit, but it certainly won't go underneath the range of 3% to 4%. So the real pressure is on our operating expenses.

So, if you're not going to grow the operating expenses, then what you really need, and you're not going to take out a lot of operating expense, then is what I hear you say, you really need to get the sales up?

We absolutely anticipate growth in our targeted range of 6% to 9% of growth. And if we were to have a situation where growth slowed and we were growing below the 5% level, we would not be able to achieve that 12% target. There's absolutely a dependence on revenue growth to deliver our 12% during that fourth quarter of 2013. The thing I would add is that, we view the gross margin as a potential upside. We wouldn't apologize for gross margins being higher than 43. We just want to ensure that, we are adequately addressing our business model and really attacking operating expenses to drive efficiency and not utilizing the upside that might come in gross margin to take the pressure off internally.

Okay, so, all right. So I just want to make sure I clearly understand this. So 6% to 9% top line growth combined with 43% gross margins and you don't expect to take out a lot of cost, so it's all leverage?

Well, we will take out cost on the indirect spending side. If you, most of that, a higher percent of our indirect spending that we'll be attacking goes through operating expense line, and those are expenses like consulting fees, benefits, travel expenses, it's in both the operating expense line and also non-billed materials spending and cost of goods sold, that's over $200 million of spending a year. And we're now attacking, driving reduction, absolute dollar reductions on that spending similar to how we attacked low-cost sourcing in our bill of materials. And it's about consolidating buys. It's about making longer-term commitments to suppliers to take pricing declines or holding pricing flat. It's about centralizing the buys so we're not giving as much authority onto people in smaller budgets to drive that. And that, we're already beginning to see some benefits from that, and those efforts don't instantaneously drive benefits, it takes a bit of time. But we're really encouraged by what we're seeing there.

[Operator Instructions] And there are no further questions in the queue at this time. I will turn the call back over to the presenters.

All right. As I said, we are pleased with our strong financial performance in the 2011 fourth quarter and the full year, and we remain bullish about Tennant's future. We're focused on controlling costs across the organization in order to achieve further operating leverage and enhance profitability. At the same time, we will continue investing in the core business and in our sustainable water-based cleaning technology to fuel Tennant's revenue growth. We remain committed to achieving our strategic vision, which is to become a global leader in water-based and other sustainable cleaning technologies. So thank you today for your time and for your questions, and we look forward to updating you on our 2012 first quarter results in April. Bye-bye everybody.

Ladies and gentlemen, this concludes today's conference call. You may now disconnect.