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TriNet Group, Inc. (TNET)

Q3 2014 Earnings Call· Tue, Nov 4, 2014

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Transcript

Operator

Operator

Welcome to the TriNet Group Incorporated Third Quarter 2014 Earnings Conference Call. (Operator Instructions). I would now like to turn the conference call over to Alex Bauer, Executive Director of Investor Relations. Sir, please go ahead.

Alex Bauer

Management

Thank you, operator. Good afternoon everyone and welcome to TriNet's third quarter conference call. Joining me today are Burton Goldfield, President and CEO and Bill Porter, our Chief Financial Officer. Burton will begin with an overview of our operating and financial performance during the quarter. Bill will then review our financial results in more detail as well as provide an update on our guidance for the full year. Bill, Burton and I will then open up the call for Q&A session. Before I hand over the call to Burton, please note that we may make forward-looking statements during today's call that are subject to risks, uncertainties and assumptions. In addition, some of our discussion may include non-GAAP financial measures. For more complete discussion of the risks and uncertainties that could cause actual results to differ materially from any forward-looking statements and reconciliations of non-GAAP financial measures, please see the company's public filings including the Form 8-K filed today, all available on our website. With that I'll turn the call over to Burton for his opening room remarks.

Burton Goldfield

President and CEO

Thank you, Alex. I am pleased to report that the market demand we saw in the first half of 2014 for our products continue unabated in Q3. We delivered another strong performance during the third quarter as a result of the compelling value proposition of our HR solution and execution of our strategic plan. Offering tailored products to our chosen verticals as opposed to a one-size-fits-all model is resonating in the marketplace. Small and medium-sized businesses continue to face an increasingly complex HR environment. From the Affordable Care Act, wage and hour issues and variety of federal, state and local compliance requirements, HR continues to be an onerous process, draining efficiencies and management resources. We saw over 200 state and federal waiver laws put into effect in 2014 alone. We don't anticipate 2015 being any less complex, for example, we expect the Affordable Care Act requirements for all companies to be fully enforced. TriNet is performing well against our industry backdrop, due to the fact that we are delivering differentiated solutions. We bundle HR services, benefits and our cloud based technology platform, creating solutions that address the full suite of critical HR needs faced by small and medium businesses. Unique to TriNet is a sales force that is organized by industry vertical, enabling the channel to leverage industry expertise, referrals and a focused offering that provides our prospects with a credible and strategic HR vision for their company. Similar to last quarter, 75% of all new clients previously used an unbundled solution assembling their HR function through a mix of insurance brokers, software applications and limited HR in-house expertise. Our strategy is yielding a strong referral network, growth in targeted verticals and geographic leverage that provides scale for marketing as well as our critical insurance programs. The customer feedback about…

Bill Porter

Chief Financial Officer

Thanks, Burton. Our third quarter financial and operating results reflect continued execution of our strategy and growth across all of the key metrics used to measure the financial and operating health of our business. Net services revenues grew 22% organically during the third quarter to $127.8 million as we leveraged our growing sales force to drive further penetration of our multiple product offerings across our national footprint. Total WSE count was 272,846 employees, up 25% from 218,577 work site employees at the end of the third quarter of 2013. Professional services revenues which represent approximately 2/3rds of our net service revenues in Q3, increased 15% to $86.9 million while our net insurance service revenues which represent the remaining one-third of our net service revenues, increased 41% to $40.9 million during the third quarter. Total adjusted EBITDA increased to $41.5 million during the third quarter compared to $27.7 million for the prior-year period. For the first nine months, our adjusted EBITDA margin was 32.9%. We’re well on track to pursuing our target margin level of 33% to 34%. The GAAP effective tax-rate was 75.5% for the third quarter, primarily due to a discrete tax charge of $1.3 million for the revaluation of deferred taxes, based on an income tax accounting method change and nondeductible transaction costs for our secondary offering completed in September. We expect our non-GAAP effective tax-rate to continue to be approximately 39.5%. Adjusted net income increased 118% to $20.2 million, $0.28 per share, compared to $9.3 million, $0.13 per share in the prior year, primarily due to increased operating income. We also generated $37 million of free cash flow during the third quarter which is defined as operating cash flow less CapEx. Our ability to generate healthy free cash flow is supported by our strong margin profile and…

Burton Goldfield

President and CEO

Thanks, Bill. In summary, we’re executing on our strategic plan and delivering compelling bundled solutions that effectively address the many complexities small and medium businesses face today in delivering HR solutions to their employees. Simply put, we’re powering business success with extraordinary HR. In turn, our client base is increasing our referral network and expanding the financial results of the company. We’re the only company successfully addressing our large underpenetrated market with three distinct bundled solutions and a sales force dedicated to targeting specific industry verticals. This differentiation sets us apart from the competition, supports our growth targets and enables us to deliver on our financial goals. Consider that through the first nine months of this year we’ve now processed over $17.5 billion in payroll and payroll tax benefits, reflecting the scalability and robustness of our infrastructure which now serves over 10,000 unique employers across the USA. Our momentum has continued into the fourth quarter and our channel growth that exceeds 25%, positions us well for 2015 and beyond. That concludes our formal remarks. And now I would like to turn the call to the operator for the Q&A session.

Operator

Operator

(Operator Instructions). And our first question comes from Danyal Hussain from Morgan Stanley. Please go ahead with your question.

Danyal Hussain - Morgan Stanley

Analyst · Morgan Stanley. Please go ahead with your question

So I guess first, just on the sales rep count? I think you expect to end the year at 375 and I know you expected to lose some sales reps over the quarter, but I guess maybe could you comment to what extent that count came in higher than expected this quarter? And then how that flowed through towards your sales for the quarter? Thanks.

Burton Goldfield

President and CEO

So the target has always been to have 25% growth between January 1st and the end of June, so that reps could mature over the course of the second six months for the important Q1 season. We always hire a few extra but the commitment has been to grow the sales force at 25% and that continues today that we will exit the year on December 31 north of the 25% growth. So the bottom line is there is some turn particularly as you get towards the end of the year, people frankly, who aren't making it in January may find work in other businesses. The goal is 25% growth a year exit the year with north of 375, exit next year with north of 470 and then I'll commit one more year after that. But that's the mechanics behind it. There is always some churn in the sales reps, particularly at the end of the year. I want to make sure that on December 31 in my next report, the number is north of 375. So I'm giving myself a little room on the 391 for the year-end attrition.

Bill Porter

Chief Financial Officer

The other thing that I would just add is there is very little impact on the current quarter of new sales reps. So that is really a leading indicator for 2015.

Danyal Hussain - Morgan Stanley

Analyst · Morgan Stanley. Please go ahead with your question

And then maybe could you just talk about a high level of as you add some of these new products to your portfolio, like TriNet Hire is the aim there eventually to increase pricing per work site employee or is the goal just improve customer satisfaction and retention over time?

Bill Porter

Chief Financial Officer

Exactly it's both. So initially, it's for adding capabilities to our platform that gives our clients reasons to stay and better functionality and then I think over time as we have mentioned, we think we will be able to do some cross-selling into the installed base. But for now it's really getting that functionality of the clients and at some point in the future, we should be able to see some average price increase but not in the short term.

Danyal Hussain - Morgan Stanley

Analyst · Morgan Stanley. Please go ahead with your question

Maybe a quick one on insurance costs. I know Q3 is seasonably high, but to what extent it comes in higher or lower than your expectations?

Bill Porter

Chief Financial Officer

Sure. We did see slightly higher claims activity than we were expecting in Q3 and as we’ve described it is our seasonally higher activity for claims. And what we saw which we're playing close attention to is higher pharmacy costs. And some of this is from the new drug regimens that have been put out on the marketplace, particularly in the second quarter. So we're watching that. It is built into our forecast going forward and ultimately, if it increases our trend, it will get covered by our premium increases.

Operator

Operator

Our next question comes from Paul Ginocchio from Deutsche Bank. Please go ahead with your question.

Paul Ginocchio - Deutsche Bank

Analyst · Deutsche Bank. Please go ahead with your question

I don't know if this is for Bill or Burton. But it does look like the guidance for revenue growth shows a pretty steep deceleration for the fourth quarter, around13%, 14% from the 22% you just reported. Just wondering, what is driving that deceleration? What is some of the -- is it your revenue per work site employee or work site employee growth or something else? Thanks.

Bill Porter

Chief Financial Officer

Sure Paul. So I think the first thing I would highlight is that excluding a onetime charge, Q4 organic growth rate is really in-line with what we’ve seen historically. Let me give you some more detail. In the fourth quarter of 2014, we received a $2 million payroll tax refund. And as many of you know, we did receive a few of those one in Q3, one in Q4 and actually one in Q1 of this year. So excluding that $2 million, our growth rate in Q4 of 2014 will be between 14.5% and 16% organically which is in-line with our 15% targeted growth rate. For comparison, in Q4 of 2013, the year-over-year pro forma growth rate was 14%. So in-line with what we have historically seen in our fourth quarter. The other bit of color Paul, is generally in Q4, clients or prospect actually have an option of whether they want to start in Q4 or start in Q1. So we're generally a little bit more on the cautious side of projecting when they will start, assuming they've the flexibility to either move from Q4 or into Q1.

Paul Ginocchio - Deutsche Bank

Analyst · Deutsche Bank. Please go ahead with your question

Right. If I go back and adjust for the $5 million in FICA tax for the third quarter of 2013 and then add $4.2 million for the adjustment to Worker's Comp from the year, I think was the right number -- I still get 23% growth and maybe we should just take this off line and talk through it.

Bill Porter

Chief Financial Officer

Sure. And what I was referring to was the year-over-year growth in Q4. Surely there is always going to be some sequential seasonality going from Q3, down to Q4 and again, that is why I was mentioning clients will sometimes just not start in the fourth quarter. So that's why there is a difference between Q3 and Q4. And historically, this is about what our organic growth rate has been in the fourth quarter.

Paul Ginocchio - Deutsche Bank

Analyst · Deutsche Bank. Please go ahead with your question

Okay. So it doesn't sound like there has been any big change to revenue per work site employee maybe just a little conservatism around the 4Q start?

Bill Porter

Chief Financial Officer

Sure again, when you look at pricing in the third quarter, again, you have to strip out that $5 million payroll tax refund you highlighted. Our pricing is pretty much within 0.5% of what it was a year ago, so pricing is very stable. And we expect the same when you strip out Q4 $2 million that was in last year's Q4 that we probably will see also very stable pricing in Q4 2014.

Paul Ginocchio - Deutsche Bank

Analyst · Deutsche Bank. Please go ahead with your question

And Burton if I could ask you one, just there was a plan to do a little bit of acquisitions annually. I just wonder what you thought of the acquisition environment and then the availability of the smaller deals?

Burton Goldfield

President and CEO

I'm going to turn that to Jimmy Franzone, who is in the room with me and keenly focused on that every day. So Jimmy?

Jimmy Franzone

Analyst · Deutsche Bank. Please go ahead with your question

So the focus is still on contributing to growth overall on an annual basis and we have noted that it is in the area of, call it 5% every year. It would be lumpy. We’ve actually been quite active looking at deals over the last month and frankly, there have been some expensive deals that we have seen out there. I think we're being picky and choosy both on the software side as well as the HR bundled side. There are deals that are out there and opportunities. We’re going to continue to be pursuing them and we're going to be diligent about what we're paying for them though. And so I think it is still going to be a key focus of what we're doing going forward.

Operator

Operator

Our next question comes from Tim McHugh from William Blair & Company. Please go ahead with your question. Tim McHugh - William Blair & Company: There is a competitor obviously that I'm sure you have seen that we also had a pretty significant Worker's Comp charge and issue this quarter. I'm just wondering if you can comment on -- I'm sure a lot of people have been speculating on the risk of that to you and I guess to what extent is there risk of any sort of similar issues? Or what type of checks do you have that would make it unlikely that you can see some similar issue here?

Bill Porter

Chief Financial Officer

Tim, this is Bill. First, we do not expect any sizable increases in our reserves. We do have a very consistent fully insured high deductible plan which hasn't changed and we carefully review that and adjust the reserves every quarter. So we play close attention to it. We have multiple sets of eyes look at it and we make adjustments as we see them which is ongoing. So net, I don't expect any significant increases to that in terms of reserves. Tim McHugh - William Blair & Company: Okay, and then you talked about the cloud products. How much of the sales force growth is directed at that sort of product? Is that going to be an increasing focus in terms of your sales force additions? And then maybe, any sense of how big that is in terms of the revenue today for you? My sense is it's pretty small, but I'm just trying to get a feel for the growth trend in that business.

Burton Goldfield

President and CEO

The answer is zero. My direct sales force is focused on growing net new clients for the TriNet bundled products. The cloud products are being sold through the web. The cloud products are being sold as part of new sales for our bundled product sale. But I'm not going to get de-focused on our goal of acquiring net new logos in the SMB marketplace where there is an addressable market of over 27 million WSEs, when I'm sitting at less than 1 million.

Operator

Operator

And our next question comes from David Grossman from Stifel Financial. Please go ahead with your question.

David Grossman - Stifel Financial

Analyst · Stifel Financial. Please go ahead with your question

I'm wondering, Burton, if you could look at the sales force productivity, adjusting for the new hires and just give us a sense of how that has trended throughout the year and how it is comping perhaps against where you were a year ago?

Bill Porter

Chief Financial Officer

David, this is Bill. I'll take the first shot at that and then Burton can provide more. It has been very steady historically and we do pay attention to our total productivity. What we’re committed to is to be able to maintain our productivity and we are actually seeing that as we grow the sales force. Over time, we will look for ways to enhance that. But at this stage we’re very pleased to grow the sales force and to maintain historical productivity.

Burton Goldfield

President and CEO

So just to add to that David, I would just echo what Bill said, my goal is to maintain sales force productivity. A red flag would be to see a drop in sales force productivity. I think that the amount of new reps obviously adds some drag on that, but that is being made up by the referral networks associated with the verticalization of the channel. It's also being made up by the amount of net new leads that are coming in the door and frankly the environment out there with the complexities around HR. So a couple of the things that I'm looking at each and every day. One is whether we’re competing head-to-head more against under-bundled solutions. The answer is a resounding no, even though over the last couple of years we’ve over doubled our sales force. The second thing is that the cost to acquire a new WSE, that has not gone up over the last three years. And then finally, the ability to bring on these new reps and make them productive in their first year and I will tell you more about that in January. The bottom-line is, I'm pretty excited about where they are.

David Grossman - Stifel Financial

Analyst · Stifel Financial. Please go ahead with your question

And sorry if I missed it if you talked about pricing, how should we really think about pricing both on a -- think of it like an apples-to-apples basis as well as, I think the question came up earlier in terms of increasing revenue per client, so that you are actually -- again the yield is going up per client either because you are selling the more stuff or because pricing is going up?

Bill Porter

Chief Financial Officer

And what we’re expecting is a stable pricing environment. There may be 1% increase a year which is really inflationary. So that is how we’re looking at it in the near term and as Burton mentioned potentially in the future we may be able to get some additional sell-in to those clients with our products particularly the cloud products but that’s not something that is built in to anything at this stage.

David Grossman - Stifel Financial

Analyst · Stifel Financial. Please go ahead with your question

And then maybe if I could just ask you two quick financial questions, I think you mentioned CapEx. It looks like it spiked up this quarter if I got the numbers right and if I did maybe you could explain perhaps what happened during the quarter? What drove that? And I'm assuming the margin performance during the quarter was pretty much a seasonal thing?

Bill Porter

Chief Financial Officer

Yes for CapEx we actually had an opportunity to purchase some licenses that will take us out for a couple of years at a very attractive price. So that’s what you are seeing in the additional higher CapEx as a percentage of revenue in Q3. I still expect to be right around 4% of net revenue for the year for CapEx. So as these opportunities present themselves, if we see something that will allow us to get a lower fee as we grow the business we will absolutely take advantage of it. And in terms of the EBITDA margin, if that’s your question, we do -- that is seasonally what we expect in the quarter in EBITDA margins in the 32% range, 32.9% I think for the nine months is well within our track to get to that 33% to 34% range for the year which we expect to get to and as you know Q4 is generally one of the higher margin quarters for us and that's because of the seasonal pickup in insurance.

Operator

Operator

And at this time I'm showing no additional questions. I would like to turn the conference call back over for any closing remarks. That does conclude today's conference call. You may now disconnect your telephone lines.