Lee Rudow
Analyst · Northland Securities. Please go ahead.
Yeah. This is Lee. I'll take a stab at this, and Tom can make sure I don't miss anything, because there are a lot of things in play here, and I'll try to capture and highlight some of the big ones. Automation is important. We launched this initiative, I want to say, maybe three, four years ago. At least that feels about right. For the first couple of years, people would ask me, how far along are you? I'd say, well, we're in the first inning, second inning. I think today I would characterize that as we're in the fourth inning. We used to have automation in terms of percentage of our calibration. We don't get into a lot of detail around that, but mid-low single digits, and now it's in the 20%-plus range. And so, there's a lot of automation that's taking place and it's arduous and it's difficult. There's a lot of programming, but once you get it done, then you can capitalize on it over a long period of time, and that's kind of what we're doing. So, there's still runway there that's significant. And we're steady progress. We're pleased with it. And we always want it to be faster than it is, but it's making a dent in the initiative and we're increasing margin. It's an inflection point in this business, right. So, that operating leverage and as you get organic revenue growth over time, aside from a step function investment here or there, that's going to improve your margin. So, that's definitely playing a role. And we've done a lot of work. We have a new Chief Operating Officer and we've really dug into the labs and trying to make them more efficient, improve processes, and we've really made some gains in terms of how we get products through our lab onto the bench, off the bench, build quicker, better turnaround times. These are all things that eventually lead their way to margin and also lead their way to stronger organic growth, because you have a higher level of customer satisfaction with better turnaround times. These are all the things we're working on, and I think they all contribute. Tom, maybe...