Hello, and thank you for standing by. My name is Regina, and I will be your conference operator today. At this time, I would like to welcome everyone to the UNFI's Fourth Quarter 2025 Earnings Conference Call. [Operator Instructions]. I would now like to turn the conference over to Steve Bloomquist, Vice President of Investor Relations. Please go ahead.

Good morning, everyone, and thank you for joining us for UNFI's Fourth Quarter Fiscal 2025 Earnings Conference Call. By now, you should have received a copy of the earnings release from this morning. The press release and earnings presentation, which management will speak to, are available under the Investors section of the company's website at www.unfi.com. We've also included a supplemental disclosure file in Microsoft Excel with key financial information. Joining me for today's call are Sandy Douglas, our Chief Executive Officer; and Matteo Tarditi, our President and Chief Financial Officer. Sandy and Matteo will provide a business update, after which we will take your questions. Before we begin, I'd like to remind everyone that comments made by management during today's call may contain forward-looking statements. These forward-looking statements include plans, expectations, estimates and projections that might involve significant risks and uncertainties. These risks are discussed in the company's earnings release and SEC filings. Actual results may differ materially from the results discussed in these forward-looking statements. I'd like to point out that during today's call, management will refer to certain non-GAAP financial measures. Definitions and reconciliations to the most comparable GAAP financial measures are included in our press release and the end of our earnings presentation. I'd now ask you to turn to Slide 6 of our presentation as I turn the call over to Sandy.

Thanks, Steve, and thank you, everyone, for joining us this morning. UNFI delivered solid fourth quarter results that drove fiscal 2025 performance in line with our previously provided outlook ranges for net sales and adjusted EBITDA and above our outlook for free cash flow. Notably, our strong free cash flow generation enabled us to reduce net debt to around $1.8 billion, the lowest level since the end of fiscal 2018 and reduced net leverage by 0.7 turns compared to last year. Our fiscal 2025 results reflect the strength and resiliency of our customer base, combined with disciplined execution against the multiyear strategic plan we detailed a year ago. We're building momentum as we enter year 2 of our strategic plan. We're increasingly confident in our trajectory and in our ability to create sustainable long-term value for our customers, suppliers, associates and shareholders. With that backdrop, I want to take a few minutes to walk through the progress that we've made in the first year of our refresh strategy as well as the opportunities ahead to further accelerate our performance. At UNFI, we aspire to become the food industry's most valued partner by bringing innovative products, programs and services designed to help retailers and suppliers profitably grow their businesses and ours. We believe that UNFI's scale, heritage in enduring high-growth categories like natural, organic and specialty products, our merchandising programs, private brands and our value-added services make us uniquely suited to help retailers differentiate and compete in a dynamic marketplace. And as a result, we are building significant capabilities to help our suppliers build their brands and accelerate their growth within our diverse retailer network. Based on these core strengths, we believe that we are well positioned to drive profitable growth within a growing $90 billion target addressable market that includes…

Thank you, Sandy, and good morning, everyone. As Sandy stated, we finished fiscal 2025, in line with the revised outlook ranges we provided in July during our business update call for sales, adjusted EBITDA and adjusted EPS, while we outperformed our free cash flow target. Today, I will provide additional insight into our fourth quarter results, our year-end financial position and capital structure in our fiscal 2026 outlook. Our expectations for the new year include incremental benefits as we accelerate the execution of our multiyear strategy built upon the early success of our lean operating approach and look to achieve our previously stated 2.5 turns leverage target in 2026, 1 year ahead, our initial plans. With that, let's review our Q4 results. If you look at Slide 8, our fourth quarter sales came in at $7.7 billion compared to $8.2 billion last year. Including the $582 million benefit from the extra week in last year's fourth quarter, net sales grew by 1.6%. This growth rate reflects a volume decline of around 3%, driven by the lost revenues from the cyber incident, which was more than offset by inflation of about 2% and positive product mix. The sales growth rate also includes an estimated impact of 5% from the cyber incident. Our Natural segment growth of 9% on a comparable 13-week basis again outperformed the market. We grow from both smaller and larger customers as well as the secular tailwind from increasing customer adoption of these products. Conventional segment sales declined 6%, partially reflecting the lapping of a large new customer addition and the beginning of the optimization and accretive transition out of Allentown. For the full year on a comparable 52-week basis, net sales rose 4.6%, volumes grew 1.4%, inflation was about 1.8% and a favorable mix shift accounted for…

[Operator Instructions] Our first question will come from the line of John Heinbockel with Guggenheim Securities.

Sandy, do you want to start with Natural merchandising initiatives, capabilities? Where do you see the biggest opportunity there? Is it -- obviously, the long tail is where the innovation is. But those guys don't have manufacturing capabilities, so there's some limitation on supply. Is it the long tail? Is it helping them with supply? Or where is it? And I guess, would that allow you to continue to grow Natural in the high single digits?

I think of it as really 3 pieces depending on the customer segment. First, as you suggest, innovation is very important to Natural retailers who are positioned that way. And so a lot of the merchandising work we're doing there is to simplify the experience for emerging suppliers and to facilitate more innovation through multiple platforms to our customers. On the more conventionally positioned side, our Natural agenda is more about the road map to deepen their involvement in the categories. And depending on the region of the country and the development of the categories, we manage that specifically on a customer-by-customer basis. I think the punchline is that we think there's a significant opportunity for UNFI to help our customers merchandise their products and be more successful regardless of their positioning.

All right. Then my follow-up is right now that you guys are obviously now disclosing segment EBITDA. Conventionals have that -- have the margin of Natural. So I wonder, when you look at that margin, what's the opportunity to improve Conventional profitability? Can it be meaningfully improved, I guess, and I don't know if you have an idea as to where? Or is it more, look, that's just structural and we need to shrink that business thoughtfully over the next 5 years?

So Natural, as you mentioned, has a higher profitability and historically had a higher margin profile due to the specialized and differentiated product assortments as well as their ability to -- or our ability to have higher operating leverage on warehousing and transportation cost just based on the network and the composition of the business. Now across both segments, we are focused on driving greater profitability with a focus on 3 areas. I mean, the first one is to improve product and service mix. The second one is to continue to drive greater efficiency, so shrink indirect costs, operating expenses. And then the third element is how do we continue to embed lean into our operations and identify it through lean ways to be both more effective and more efficient. So if you think about the margin trajectory, we grew about 10 basis points, '25 to '24 with the headwind from the cyber incident. We're growing the guidance -- midpoint of the guidance about 35 basis points between '26 and '25. And then with the $730 million of EBITDA direction for 2027, that will be about 60 basis points of margin expansion versus 2024. So we're working all the levers, balancing, creating customer -- value for customers and suppliers, becoming a more effective business partner and then planned efficiencies.

Our next question comes from the line of Mark Carden with UBS.

So to start on your updated 3-year guidance, you're boosting your sales growth expectations to low single-digit range. And you talked a bit about the stronger-than-anticipated organic growth. Are you guys -- any shifts to how you're approaching planned customer attrition or any assumptions for new account growth going forward? Just some more color on how you're thinking about the balance would be great.

Mark, our view is that as we migrate to our addressable market of $90 billion, we've done some optimization, particularly in the Conventional side, which has been a headwind to overall growth. But beyond that, inside the addressable market, we've seen solid growth in our customer file, both from a new customer and expanding categories with existing customer perspective. And I'd say the thing that's changed is the organic tailwind in natural organic and higher levels of customer file growth and customer retention. And our strategy on the whole for the various segments hasn't changed at all. We're just performing slightly better than we expected when we originally guided last year.

Okay. Great. And then just in terms of the current backdrop, are you guys seeing any shifts to the industry promotional backdrop? And just how is that shaping up relative to your expectations with all the unevenness in the consumer backdrop?

Mark, we see the promotion cadence edging up, but it remains very disciplined. So the share of volume sold on deal is still running below 2019. We see selectively at least in activities and kind of leaning harder into digital coupons, retail media placements, [ deferred ] share, which also supports the future value proposition of our UMN. What we consider for our outlook for fiscal 2026 is basically an immaterial step change in promotion levels. So very consistent with 2025.

Our next question comes from the line of Kelly Bania with BMO Capital Markets.

First, I just want to clarify, I think I heard volume metrics that you gave. Are we right to assume that volumes would have been about positive 2% excluding the cyber incident in the quarter? And just can you clarify how that would look across the channels, just assuming the incident was kind of equally distributed across the channels. Is that a fair assumption?

Kelly, so volume was up about 1.5% for full year in 2025. And as you can imagine, with Natural being up high single digits and then on a reported basis with the cyber headwind Conventional being flattish year-over-year, volumes were clearly more skewed towards Natural than Conventional. So overall, the cyber impact was probably a little bit heavier on the Conventional front. Our ability to recover through some of the many, many processes where we activated was quicker in Natural. And so with that, we had probably a little bit more of an impact in Conventional. You'll see it also as we think about year-on-year kind of tailwinds into 2026 EBITDA.

Okay. That's helpful. And I guess as we just kind of step back and think about the updated algorithm over the next few years here, what is the biggest contributing factor that is leading to raise the adjusted EBITDA algorithm?

Kelly, it's really 3 things. First one is, we were modeling a year ago to be flat in terms of top line growth. And now we are seeing low single digits through the combination of a strong resilient Natural business and also our ability to retain more customers as part of the network optimization. The second element is the continuous progress with shrink reduction and the suppliers' programs. These have been both positive in '24 and '25, and we continue to see the trend into 2026 with tight daily management. And then the third area is really the productivity effort. So if you recall, in 2024, we remargin the business with about $150 million. In 2025, we reduced OpEx by about 50 basis points as a percentage of sales, that on $30 billion is about $150 million. And the journey continues into '26 and '27. '26 is going to be a full year realization of the actions that we launched in 2025. And then '26 across '27 is the focus that we're putting on indirect spend.

Our next question will come from the line of Scott Mushkin with R5 Capital.

Thanks for all the details you guys have given on the company. It's really helpful. So my question is really strategic and it really has to do with the relationship with Amazon and is there any way to make it more symbiotic? Amazon is out there, creating a 3P network of grocers. So the question would be, can you bundle your smaller and mid-sized customers to participate in that network? Could you create a buying consortium since you guys sell a lot of the same products and you're obviously serving their Whole Foods banner? And then could you put Cub into that 3P network? So I just kind of want to get a feel for, do you think this relationship could grow over time?

Scott, it's Sandy. As you know, we have a policy not to comment on specific customers and we'll continue to live by that policy in this answer. What I would say, though, broadly, is that, particularly with our enterprise accounts, we develop a very customized and tailored strategy of creating value for and with them and that would include the widest possible range of values that we could usually agree to pursue. And I think you can be assured that, that would include the customer you mentioned as a high priority for us. I would say, in parallel, though, that we are working on a segmented basis to improve our ability to grow profitably and to help customers of all sizes, in particular, small independents that are very agile and innovative, both from a wholesale supply standpoint and also for our suppliers. So think of it as a segmented approach with a range of enterprise value drivers up to and including our largest customer and then ranging down through the segments to independents as well.

It seems if you've teamed up, you could really help those smaller players over time. The second question is, obviously, you've been rationalizing distribution and automating, making it more efficient. If your volumes came in much stronger than you're anticipating over the next 2 to 3 years, walk us through whether you would need significant capital investment and facility expansion.

Sure. I guess the best way to describe that is that we have been both rationalizing to optimize distribution centers and expanding and growing. Most recently, as we mentioned in our prepared remarks, in Natural, we opened a new DC in Manchester, Pennsylvania that's an automated DC and then we opened a new DC in Sarasota, Florida, between them 400,000 incremental square feet and different automation applications in each of the 2, to facilitate accelerated growth in those regions. We'll continue to optimize the network as our technology road map takes hold, we'll develop more agility and flexibility in the network. But at this stage, our growth is well contained in our 3-year plan and then the outlook we've provided.

And if I can add a couple of thoughts here also. Scott, in the $250 million capital investment that we have for 2026 and beyond, we always assign a portion of that to automation and modernization. So as Sandy mentioned, we're going to have Sarasota going live with new automated technologies and also we're going to have Joliet going live in about 12 months. That brings the total count of automated DCs within our portfolio to 6. And then we're also using lean not only as a way to improve safety and improve quality and delivery and cost, but also as ways to optimize our layout and create more capacity. So when you put both, the $250 million envelope to work and a lean lens on our processes, we had opportunities to expand capacity without necessarily going too long relative to CapEx.

Our next question comes from the line of Alex Slagle with Jefferies.

Congrats. I wonder if you could talk about how we should think about the balance of where the margin gains flow through in '26 would kind of come? I would imagine there'd be more of it on the OpEx side, net-net. But I think you mentioned you expect the OpEx margin, the return at the levels from 1Q to 3Q levels. So just kind of curious how you're thinking about that for '26.

Alexander, let me walk you through the big pieces of the EBITDA expansion or the EBITDA growth. So if you start with $552 million of adjusted EBITDA for '25 as a jumping off point, then we would add the $50 million of the cyber incident-related losses that are not repeat. And so rebaseline as at $600 million for 2025. From there, there is EBITDA accretion from the exit of an unprofitable customer and distribution center that builds on the $600 million. There is the continuous progress on shrink and suppliers' funds. And then there is a third element of productivity, which, as I was mentioning earlier on, is centered on two areas. One is the full year realization of the 2025 actions. And the second area is really as we go and continue to deploy lean, finding more throughput opportunities and then going after the indirect spend, which is a meaningful portion of the $4 billion spending. So think about really these 4 blocks as you walk, '25 to '26 is the $50 million no repeat of cyber is the exit of the unprofitable contract, is the continuous programs in shrink and suppliers and then is the productivity actions.

Got it. And on tariff impact. I don't know if you mentioned anything there. I know you were talking about a moderate impact you thought, but what's the backdrop look like at this point now? Are there any unknowns that you're working through?

Alex, I guess our view on tariffs, while it's still fairly dynamic, we're very closely partnering with suppliers and customers to help all of them navigate and compete across the various segments where they're operating. We have a cross-functional task force monitoring the new development scenario planning with customers and providing product alternatives that were necessary. And ultimately, I think the key theme is to work as hard as we possibly can to help our customers keep prices as low as possible, which we believe will help us and then drive sustainable and profitable long-term growth. At this stage, we're being able to manage it in a very agile way and continue to expect to do so.

Our next question comes from the line of Bill Kirk with ROTH Capital.

So I don't think I saw a reconciliation for reported EPS and the adjusted EPS guide for fiscal '26. And I guess, given the delta is pretty large, could you help us by maybe giving some buckets and some sizing of the onetimes that you expect in fiscal '26 that weigh on the reported and obviously not on the adjusted?

Yes, so the big pieces here are on the adjusted EPS what you would expect is to see the benefit of the no repeat of the $50 million or so of cyber-related losses. Then the expansion on EBITDA related to the exit of the unprofitable contract [indiscernible] the shrink and supplier benefits, supplier funds benefits and then the productivity. That kind of gets you from the $0.70 of adjusted EBITDA in 2025 to the midpoint, call it, $1.90 in 2026. Now relative to the reported over and above those, I mean, we would have the $25 million or so of cyber-related remediation costs and elevated expenses that we incurred that were adjusted out of adjusted EPS and EBITDA in 2025 and ran through the reported numbers, as well as when you think about the $53 million of Key Food termination fee, that would be a no repeat both -- or I guess, in the reported EPS in 2026. So the 2 big drivers between '25 and '26 in the reported numbers are the cyber-related costs and the no repeat of the termination fee.

I guess what I'm going for, it looks like -- it sounds like we got some of it is the difference between reported 2026 and adjusted 2026. So forget the 2025 onetime for a second, what are the onetimes in 2026 that are driving that difference?

There is severance. For instance, we continue to invest in kind of optimization and kind of restructuring plan. So we have that. We have always a placeholder for transformation initiatives. I think that these are kind of the big components.

Our next question comes from the line of Leah Jordan with Goldman Sachs.

Just seeing if you could provide a little bit more detail on your sales outlook for '26. And just a cadence throughout the year and how you're thinking about volumes versus inflation, that would be helpful.

So relative to the way we're thinking about growth, at the midpoint of the guidance, so $31.8 billion, what we have reflected here is our focus on driving profitable revenue with greater level of profitability and free cash flow and this is what is driving the improvement in adjusted EBITDA growth and margin improvement. If you think about the midpoint, $31.8 billion is roughly flat versus 2025 and includes the organic sales growth that is led by our Natural business that is also enjoying a kind of secular tailwind and then this growth is offset by the impact of our DC network and retail optimization. But again, both reflects our focus on a strategic targeted addressable market of $90 billion as we redefined about a year ago. What we expect within the kind of organic growth is Natural to grow at a steady clip on an enduring long-lasting basis with our focus in Conventional being more on optimizing our portfolio and continuing to find win-win opportunities with our customers. So that's how we updated our 3-year sales objectives from flat '24 to '27 to low single digit. Relative to the seasonality in the year with Thanksgiving and Christmas being 2 holidays falling in the second quarter, we would always expect revenues to be higher in the second quarter and being the highest point in the year. And then, again, relative to seasonality, I think the other point that is relevant in terms of modeling is we tend to build inventory in the first quarter and the first half of the year. So we would expect some cash usage in the first quarter and kind of in the first part of the year and then rebalancing in the second part.

That's very helpful. Then I just wanted to follow up on services. I know Sandy, you called out a number of services you provide and all the opportunity there. Just if you could provide more detail there. How has engagement tracked with your customers, the uptick there, which services are you seeing today? And what are the biggest opportunities long-term? And how should we think about any impact to top line growth versus more of a margin tailwind?

Yes. Thanks, Leah. I really think about services in 2 buckets. One are the services that tend to flow with sales, whether they be retail merchandising, store design, equipment and those are sort of the legacy services that we've built and then the more value-added sort of elective services like credit card processing scale or some of our new digital services, whether that be the UNFI Retail Media Network or digital shelf tags and other innovation that we're working with various vendors on. And I think we can continue to expect a steady growth of the more basic services and then where we see the biggest opportunity is in the digital services and helping suppliers navigate our customer base and helping our customer base do the research and the homework to understand which digital applications are best for them and then connecting the dots for everybody to accelerate growth and make everyone more competitive, more efficient and more successful. And there's a whole lot of opportunity there given the wide range of innovation that's happening in the digital marketplace, and we see a significant value add for UNFI there.

Our next question comes from the line of Edward Kelly with Wells Fargo.

I wanted to touch on the secular growth sort of tailwind that you've mentioned in Natural organic industry or Natural segment. It seems like last year, there was some real acceleration in the industry and we're lapping that now. I'm kind of curious as to how you're sort of thinking about that? Are we entering somewhat of an air pocket because of that comparison where growth might be a little bit slower than what it might normally be for the industry there. And then longer term, sort of over time, is this still a subsegment that you think has growth roughly in sort of the mid-single-digit range, which I think is where a lot of sort of like industry sources would talk about that.

I think your last comment is roughly what we expect to see from an industry perspective. We're in line with that. There's 2 other pieces of color that we would add. The first one is that we think it's an enduring trend. We think regardless of the economy, there's a significant uptick in mindful eating, healthy eating, wellness in general and that traverses economic segments to a degree. So we think that it's a very durable tailwind. The second piece of color I would mention is remember that our business is not exactly a mirror of the retail segment. We earn business by serving the needs of retailers who traverse the Natural position retailers as well as Conventional because they're also focused on growing their Natural business. And so we continue to view that as a strong growth area of the business. And we continue to view Conventional with differentiated retailers to be a durable segment as well. So that's how we kind of think about it.

Great. And just, I guess, maybe along those lines, I would imagine Conventional players continue to push deeper into that product offering. Has the landscape more recently in the tailwinds just really driven more of a desire from that customer base to push down that road. I would imagine that, that's obviously incremental margin for you. I'm just kind of curious as to what you're seeing sort of underneath of the demand trends from the Conventional players there?

Yes. I think the way I'd describe that is, it obviously varies. The Conventional market is almost an oversimplified term. Retailers range in positioning and strategy widely from multicultural to value-added and all the way across to your neighborhood supermarket. My own view is that natural and organic and wellness products are an important component of any retailer's assortment, but it's going to vary depending on the positioning, how important that is to them. I do think and I continue to believe that the pure-play Natural retailers have a significant advantage because of the way they compete, but we're in the business of helping our customers succeed and we're going to meet them where they are with their strategy and the development of their business.

Our next question comes from the line of Chuck Cerankosky with Northcoast Research.

I want to talk about it from consumers point of view again. And you mentioned that some of their spending is cautious or guarded, careful, yet they're trying to eat in many cases, more healthily. How are they approaching their market basket in terms of branded products, fresh products, private label? And how does that influence UNFI's operations, especially as you approach product suppliers?

Yes. Thanks, Chuck. I think, again, you're going to get a segmented answer here. Consumers generally are eating more healthily and that applies to the various categories and it results in accelerated growth in natural and organic and a trend to fresh, et cetera. But the guarded piece is the other side of the coin. And one of the areas that we're extremely focused on for our customers is working on the overall cost picture for them so that they can compete more effectively against discounters. So it's a full grocery basket, and it varies by consumer and by retailer positioning. But I would say cost matters in every category and then having the right assortment and product set for the retailer strategy is the other piece to maximize growth.

So you're working with them almost by vendor or putting together programs to their purchases across vendors are optimized for their style of business and volume of purchases?

Yes. And what I would say is we are investing in our capability to get better and better at that. We think there's a long runway of opportunity to improve our merchandising capability to meet customers where they are, and it's a major priority for us.

Our last question will come from the line of William Reuter with Bank of America.

So I just have two. The first is the move to automation. I think you'll have 6 facilities you said by later this year. When you make those investments, are those positive ROI, return on capital investments? Or do you view them kind of as defensive measures that are required to make sure you continue to compete and keep your business?

William, yes, we're going to have 6 automated DCs by the end of 2026. And we view them as ROI, both capacity and ROI-positive investments. With that in mind, the automation investments are expensive and they are kind of long-term returns, but we always do them as ways to increase capacity, improve our effectiveness and improve our efficiency sort of in this order, right? So we always keep customers and suppliers front and center as we think about how do we serve them better, how do we become more effective and then how do we realize the throughput benefits of automation with the overarching principle also that automation helps a lot in our safety goals, which is the first priority. So they are expensive. We model them in our $250 million or so of CapEx budget for 2026. And we also view lean, as I was mentioning a couple of questions ago, as a good alternative to continue to improve capacity, safety and efficiency.

Got it. And then just secondarily, on leverage, you're now going to reach your target by the end of the year or a year earlier than expected. How is this going to impact your capital allocation? I guess, would you consider acquisitions at that point? Would you consider share repurchases? What are your thoughts?

William, our priority right now and has been the same consistently over the last 4, 5 quarters is to reduce debt. We have multiple ways to achieve the 2.5 turns or less in 2026 and below 2 turns in 2027. If you think about the midpoint of the guidance at $665 million of EBITDA times 2.5, I mean it tells you that our debt should be about $1.6 billion to $1.7 billion and with $300 million of free cash flow guidance for '26 will be below $1.6 billion, right? So we have multiple ways to get there, which continues to embrace our philosophy and our belief of high confidence plans and there will be more that we can talk about as we achieve those targets. But for now, that's a priority.

That will conclude our question-and-answer session. And I will now turn the call back over to Sandy Douglas for any closing comments.

Thank you, operator. During fiscal 2026, we will be focused on accelerating momentum and continuing to add value for customers and suppliers while becoming a more effective and efficient partner as we execute the second year of our refresh strategy. We expect this to drive increasing profitability and free cash flow and to further strengthen our capital structure. We are also continuing to grow capabilities to help our customers and our suppliers compete and grow profitably in a dynamic marketplace with the ultimate goal of becoming the most valued partner to the vibrant diversified food retailing industry. For our customers and suppliers, we thank you for your continued partnership, collaboration and support. For the UNFI associates listening today, our thanks to each of you for everything that you do for our customers, our suppliers, our communities and each other. And for our shareholders, we thank you for the trust you continue to place in us. Thanks again for everybody joining this morning. We look forward to updating you on our progress through the year. And we hope that you all will be able to join us for our Investor Day at this coming December.

This will conclude today's call. Thank you all for joining. You may now disconnect.