Earnings Labs

Universal Technical Institute, Inc. (UTI)

Q4 2021 Earnings Call· Wed, Nov 17, 2021

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Transcript

Operator

Operator

Good day. And welcome to the Universal Technical Institute Fiscal Fourth Quarter 2021 Earnings Call. Please note this event is being recorded. I would now like to turn the conference over to Matt Kempton, Vice President of Corporate Finance. Please go ahead.

Matt Kempton

Management

Hello and thank you for joining us. With me today are our CEO, Jerome Grant; and CFO, Troy Anderson. During the call today, we'll update you on our fiscal fourth quarter and fiscal year 2021 business highlights, financial results and vision for the future. Then we will open the call for your questions. Before we begin, we want to remind everyone that today's call will contain forward- looking statements within the meaning of the Safe Harbor provisions of the US Private Securities Litigation Reform Act 1995. Please carefully review today's press release for additional information and important disclosures about forward-looking statements. Because forward-looking statements relate to the future, they're subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict, and many of which are outside of our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking statements. Therefore, you should not rely on any of these forward-looking statements. As a reminder, the section entitled forward-looking statements in today's press release also applies to everything discussed during this conference call. During today's call will refer to adjusted net income or loss, adjusted EBITDA, and adjusted free cash flow, which are non-GAAP financial measures. Adjusted net income or loss is net income or loss adjusted for items that affect trends and underlying performance from year-to-year and is not considered normal recurring operations, including the income tax effect on the adjustments utilizing effective tax rate. Adjusted EBITDA is net income or loss before interest expense, interest income, income taxes, depreciation, amortization, and adjusted for items not considered as part of the company's normal recurring operations. Adjusted free cash flow is net cash provided by or used in operating activities, less capital expenditure, adjusted for items not considered as part of the company's normal recurring operations, management internal uses adjusted net income or loss, adjusted EBITDA, and adjusted free cash flows performance measures, and those figures will be discussed in today's call. As a reminder, we have provided reconciliations of these non-GAAP measurements to the most directly comparable GAAP financial measurements in today's press release. And we encourage you to carefully review those reconciliations. It is now my pleasure to turn the call to our CEO, Jerome Grant.

Jerome Grant

Management

Thank you, Matt. I'd like to begin today's call by welcoming all the members of the MIAT team to UTI. Having completed the acquisition in early November, we couldn't be more excited about the future of UTI and what MIAT brings to this company. I'll share a bit more about MIAT in just a few minutes. I'd also like to thank our students and staff for their ongoing efforts and dedication during this quarter. These efforts allowed all of our campuses to operate uninterrupted, remaining open and fully operational during this entire period. We closed out fiscal 2021 on a strong note, delivering excellent results that build on the momentum we demonstrated throughout a year that was initially hindered by the lingering effects of the COVID-19 pandemic. It's worth noting that throughout this pandemic, especially as we entered the start of the most recent school year, many sources are reporting enrollment declines across higher education, and be it public or private, four year programs or community college. Yet at UTI, we continue to see strong and growing interest throughout the year. While we did see some interruption earlier in the pandemic, we are now servicing the largest student population since the fourth quarter of 2015. Importantly, while there was considerable uncertainty heading into this past year, we have the confidence to set guidance which we met or exceeded for the year across each measure. I'm very proud of our ability to follow through on our commitments to the investor community, as well as our students. For investors, we believe that the strength in our base business sets us up very well for 2022 and beyond. As we continue to execute on our growth and diversification strategy. For students, we maintain a key focus on outcomes, namely completing our course programs…

Troy Anderson

Management

Thank you, Jerome. We delivered strong financial and operational performance during the quarter and fiscal year, and, as Jerome mentioned, met or exceeded our guidance for the fiscal year across every measure. I'll start with a discussion of our fourth quarter and full year fiscal 2021 results and then conclude with our fiscal 2022 guidance and a review of our longer term strategic roadmap. Student interest remained strong as we closed out the year with new students starts for the quarter up 6.8% from the prior year quarter. As we mentioned on our last call, we expected lower start growth this quarter versus what we saw in the first three quarters of the year. However, we came in ahead of our internal expectations. The adult channel led the way for year-over-year growth in the quarter, and the high school channel delivered modest growth despite limited access during the peak recruiting periods earlier in the fiscal year. Start growth in the quarter benefited from a much improved show rate. That was 50 basis points better than fourth quarter 2019 and 400 basis points better than fourth quarter 2020. Start growth for the full year, which totaled 15.5% and was ahead of our guidance range of 10 %to 15% was led by adult growth with very positive contributions from high school and military. Show rate improvement for the year was similar to what we saw in the quarter. Average active students rose 8.1% for the quarter, driven primarily by the new student start growth we've seen this year and lower student leaves of absence throughout the quarter, which continues the trend we've seen the last few quarters. Fourth quarter revenue increased 27.7% from the prior year period to $97.5 million reflecting student growth and measurably increased revenue per student as we continue…

Jerome Grant

Management

Thank you, Troy. In summary, this was a very successful and productive year. We set guidance in the midst of uncertainty, which we followed through on. We made several operational improvements and executed on growth initiatives that will allow us to continue to grow while exploring additional opportunities and continue to bolster our robust portfolio of employer partnerships to further enhance student outcomes and experience. I'd like to thank the UTI team once again, for all of their hard work. With that, I'll now turn the call over to the operator for Q&A. Operator?

Operator

Operator

Our first question today comes from Steven Frankel with Colliers.

StevenFrankel

Analyst

Hi, good afternoon and congratulations. Let's start with the upside in starts in the quarter. How -what do you attribute that to? Is that a more effective marketing approach? Is it a change in the environment? I don't know, how should we think about it?

JeromeGrant

Analyst

Hey, Steve, great to hear from you. Well, a couple of things. One of the things we've been talking about throughout the quarters has been increased focus on our local adult population as the numbers we shared with you bear out in the quarter, we had a great performance from our adult population. And then also throughout the year, we made some pretty significant changes in the way we were engaging with high schools. The high schools were by and large, close to outside visitors. And we took a virtual and hybrid approach. And it really paid off. I mean, generating an increase in the fourth quarter in the high school population is, as you know, from the national statistics and comparables is something that we're really proud of. And so I think the approach we took in high schools throughout the year, hybrid and virtual approach as well as the renewed focus from our marketing group on the specifically local adult population really paid off.

StevenFrankel

Analyst

Okay, and the decline in the military in the quarter, is that a one off? Or that's a trend that you need to find a way to address?

JeromeGrant

Analyst

No, I mean, we still almost touch the 10% mark and increase in the military. I think it was somewhat seasonal for it and situational. I think with the programs, we're starting on the campuses with Fort Bragg first graduating class coming in the next month or so, the interest that's increasing because we're getting more exposure on the military bases, I think we're going to see strong military performance in 2022.

StevenFrankel

Analyst

Okay, that's good to know. And let's talk about the costs side of things. Everybody's worried about inflation, kind of where are you seeing pressures and what are you doing to combat it?

TroyAnderson

Analyst

Hey, Steve, this is Troy. I would say we're not seeing anything that's super unusual. I mean, there's always, our technicians are in demand. So there's always a little bit of competition for instructors, diesel and welding in particular. But we've been, I think, fairly successful in keeping our staff in place, staffing positions when we need them. We've certainly been working through with five major real estate projects throughout the year, just finishing up Sacramento and our new campuses in Austin and Miramar. And then our consolidations in Orlando and Avondale have been battling through some of the challenges that have been out in the marketplace. But it hasn't been any major setbacks or anything that has really caused us any great concern.

StevenFrankel

Analyst

Okay, great. And then on the placement rates are little lower than normal. Is that a COVID hangover or, again, is that something that needs to be addressed?

TroyAnderson

Analyst

Yes, no, it's definitely COVID related, you have to remember that's a year after so that measurement period is September, October '19, through September '20. And there was a period of time in there that people just weren't hiring, they were keeping the people they had and in working then utilizing them as much as they can, but they weren't necessarily hiring and then you also had people not necessarily seeking employment right away, just given the COVID environment that existed for a large portion of that period. But we were happy to frankly to be at 80% and feel really positive. We continue to see, it was really a slow start to that measurement period, and then it picked up dramatically toward the tail end. And we continue to make placement a very high focus. And honestly, that's one of the areas where we're continuing to invest in to keep driving the successful outcomes we have.

JeromeGrant

Analyst

Hey, Steve, one other point to that is I think if you look in the investor deck, as you go through the specific disciplines employment rate, you'll see welding kind of looks as like an anomaly in there and one of the reasons why is not an insignificant number of our auto diesel students will take welding as well, because it enhances their job prospects on the shop floor. And so if it's a placement in auto environment, it will be set -- it will be looked like an auto placement, yet, they may be welding in that environment as well. So just wanted to make that note.

Operator

Operator

Our next question comes from Alex Paris with Barrington Research.

AlexParis

Analyst · Barrington Research.

Hi, guys, thanks for taking my questions. Congratulations on the strong finish to the year and the guidance for fiscal '22. I just got a couple of smaller questions. First one to follow up on the inflationary cost pressure question. I appreciate your response and color. I was just wondering specifically about advertising/ marketing cost per lead, cost per start, you said show rate was improved; maybe a little bit more color along those lines. I've -- we've heard across the group, that they're increasing, at least on the cost per lead side.

JeromeGrant

Analyst · Barrington Research.

We've talked a lot about our shift to digital, the increased analytics, or we hired a Chief Commercial Officer a little over a year ago now. And really looking at that front end of the funnel and putting a significant amount of emphasis on effectiveness, both from a conversion rate perspective, the quality of the leads, as well as from a cost perspective. So we're not seeing pressure there. In fact, we're getting optimized further on the front end of the funnel.

AlexParis

Analyst · Barrington Research.

Got you. Thanks. That's helpful. And then also, when do you typically take your tuition price increases? And do you expect the same level of price increase in fiscal 2010?

TroyAnderson

Analyst · Barrington Research.

Yes, we historically will do a low single digit price increase. And that's typically in the first part of the calendar year. And again, that's for enrollment agreements written from that date forward are, would be at that price point. So a student may not start until September, that could be a year later, it could be a month later. So the bulk of the students are on the current pricing. And then each year, you're getting that lift from the prior year price increase, essentially. But that's the process we've been following and expect to continue quality.

AlexParis

Analyst · Barrington Research.

Okay, great. And then following on that same line of questioning, you mentioned, your technicians are in demand, competition for instructors particularly diesel and welding are in particular. What's the turnover of instructors? Has that increased?

TroyAnderson

Analyst · Barrington Research.

It really hasn't. And you also have to keep in mind; we've been optimizing our delivery model. With the blended learning earlier in the just six months ago, it's hard to believe it. It's has only been that long ago, we weren't even at fully full densities on our labs, we were restricted on our labs. So we needed more instructors. Of course, as Jerome said, we have the most students on our campuses that we've had since 2015. And in our cost structure is significantly improved. And our delivery model is significantly improved. So it's -- we're not experiencing any excess turnover. And we're actually been optimizing our workforce around our delivery model, and being as efficient as we can with student volumes that we have.

AlexParis

Analyst · Barrington Research.

Great, and then it kind of leads me to my final question. Is speaking of the blended learning model, you're continuing to execute the rollout. Where do we stay on so far among the existing campuses that have taken that blended model? And what do you expect to be say 12 months from now?

TroyAnderson

Analyst · Barrington Research.

Sure. Well, it's been our primary delivery model for auto diesel, motorcycle and marine, auto, diesel is roughly 50:50, classroom in the online content and then the hands on lab work, and then motorcycle and marine are more say 30% is the online curriculum and about 70% is hands on lab, collision, welding, CNC are, those are full hands on programs. So all of our campuses have been operating in that model since March, April of last year. And we think continuing to enhance we migrated to Blackboard earlier this year from Google Classroom, which was the original platform we launched it on, we continue to roll out incremental enhancements to improve the student experience. And we have additional enhancements that we're going to continue rolling out, as we go forward, we've been making some measurable investments in that area to make sure we get the highest outcomes possible and the best experience possible.

JeromeGrant

Analyst · Barrington Research.

And one of the things we talked about for the past year was sort of the progression through class densities right because of COVID. And social distancing and local requirements, we began the year with sub optimal class densities because of safety concerns. And so one thing we can say is that we're to our normal class densities right now in the labs, and a rolling forward, we should start to see the efficiencies that we expect to see from the blended learning model.

AlexParis

Analyst · Barrington Research.

And then, with regard to the online portion of the blended model, is that synchronous or asynchronous instruction?

JeromeGrant

Analyst · Barrington Research.

It's asynchronous.

AlexParis

Analyst · Barrington Research.

Okay, so there's not a specific meeting time for the online classes even this --

JeromeGrant

Analyst · Barrington Research.

Right, which actually adds to the flexibility that we're seeing in terms of students engaging with us, one of the potential barriers we saw in the past for students who had jobs and as you know, a student that had a job over the last year didn't really want to give it up to go to school, were added much more flexibility. So you're in our lab now, three hours a day, as opposed to being in our building for six. You can do the online portion at night, if you have a day job in the morning, if you have a night job, and it's adding a level of flexibility that we're hearing from our students, they really appreciate.

Operator

Operator

Our next question comes from Austin Moldow with Canaccord.

AustinMoldow

Analyst · Canaccord.

Hi, thanks for taking my questions. Given that advertising spend had to kind of unusual sequential decrease in Q4, can you talk about what caused you to cut that and what that means for your ad budget going forward?

TroyAnderson

Analyst · Canaccord.

Yes, it's really a timing item, Austin, again, back to some of the comments I made before our team is really increased the level of analytics and sophistication around the effectiveness of spend such that they're turning dials daily and weekly around cost points and conversion rates, et cetera. And so there was a point in time in the quarter where they were seeing not as good as productivity as they would like. So they retrenched a little bit, and then got it back to where they wanted it to be. So it's, you may see a bit more of that than historically would again, with the digital spend versus a several years ago and up to really even going into COVID, a much more of a heavier TV and brand spend. We could have more fluctuations in our spend patterns. I do think it will go up, by the way. So in the guidance, from a cost perspective, we are anticipating spend to go up, we have the two campus launches. And of course, we want to continue driving growth. And so we will see higher advertising in '22 at least our current expectation is you would see higher advertising, but hey maybe they'll be able to do more with less than surprises again, yes.

AustinMoldow

Analyst · Canaccord.

Got it. At what point do you expect the high school or high school conditions to get back to normal?

JeromeGrant

Analyst · Canaccord.

Yes, that's a tough question. Now we are seeing is a more normal pattern right now. Specifically in more rural areas. So the access still in the beginning of the year was somewhat limited because the schools were trying to get their sea legs and figure out how to safely bring everyone back into the classroom. But we are seeing the numbers of booked events are coming in line with something that we would consider to be more normal. And we don't anticipate the same kind of barrier this year that we saw last year, will it be normal? Doubtful. But that's the other portion of what we're set up for is that we saw that increase in the high school last year, the double digit increase in high school last year, because we set up an infrastructure to be able to engage with students digitally, or virtually or synchronously if we couldn't get into the classroom. So we think we've got both bases covered. And we think we'll have strong high school performances here.

AustinMoldow

Analyst · Canaccord.

Thank you that make sense. And lastly, can you just give us an idea for your current capacity on your current campus footprint with your current program offerings. What's your capacity to increase student count above what you have right now?

JeromeGrant

Analyst · Canaccord.

So we have -- certainly it varies a bit by campus, with the blended learning we were discussing earlier, we certainly have more flexibility now than we had previously. Even in our more constrained campuses, we could run four or potentially even five shifts, where previously we were two or three. And that's obviously adds capacity without adding any space. So it's -- honestly it's -- there's no finite number. But what we can definitely fit more students in our footprint with some campuses more capacity than others. And again, keep in mind, Orlando we're downsizing there about 75,000 square feet, Avondale and Phoenix. In total, we're taking out 173,000 square feet by consolidating those two sites, Avondale and Phoenix standalone. And we're still looking at all of our sites with our program expansion plans with MIAT, and most of our campuses will receive additional programs in addition to what they already have.

Operator

Operator

Our next question comes from Raj Sharma with B. Riley.

RajSharma

Analyst · B. Riley.

Hi, good afternoon, guys. And congratulations on the stellar results and also really good guidance. I'm sorry, if I may have missed your guys' comments on an earlier but I just wanted to delve in a little bit on the high schoolers, they were generally the starts off from high schools or expect or are not expected to be - or expected to be weak, because they've been closed. That was a better than expected number. And also the young adults were really strong, despite very tight labor conditions in labor markets. Could you comment on that?

JeromeGrant

Analyst · B. Riley.

Sure. First of all, high schools first. Oh, yes. First of all, as far as high school students, I think the innovations we made when COVID came out the direction we went in terms of being able to have strategies that are continue to be face to face where we could hybrid where we couldn't totally virtual where we were completely turned down. And the way we evolved the way they were engaging with the market, paid dividends, right, and as you can see, from solid, double digit growth in the high school channel through the year is that we're able to maintain those connection points that our high school reps have, another strong point for high school, we did a significant number of virtual events. We really upped the game in terms of the number of virtual events that we did with high schools on weekends, and evenings and things along those line virtual events in dealerships, virtual events and fleet service areas where we were doing virtual tours, et cetera. So we kept the volume up in high school without having to travel as much to the schools as possible. So we really think that kept the momentum moving more than it could have had we accepted that we weren't going to be able to get in the doors and therefore just moved on. As far as young adults, one of the things we've talked about throughout the year is that we took a very sort of practical, flexible and local approach to engaging young adults. And what I mean by that is the practicality of it was doing a great job of highlighting the job opportunities and the durability of the job opportunities and specific geographies. We found that that resonated very, very well with the young…

RajSharma

Analyst · B. Riley.

Great. Thank you. And then on the indications of interest, I mean, I see that you've guided starts up 14% for the year, any sort of color on show rates, how are they trending? Are they in line with historical levels?

TroyAnderson

Analyst · B. Riley.

Raj, this is Troy. The show rate for the quarter was 50 basis points better than Q4 of 2019, pre COVID and 400 basis points better than last year. And we, if you just broaden out to the whole year was kind of roughly in the same ballpark as far as full year '19 versus full year '21. And, of course, last year versus this year. So we feel really good about show rates, we've done a lot of work on our enroll to show process, all facets of that from point of first engagement with the student all the way through the time they show up. And it's really paying dividends in terms of the students starts. And for next year, we did -- yes, real quick for next year, I mean about half somewhere in the 40% to 50% of that as the addition of the MIAT starts and then the other half is coming from our base business and the new campus launches in the back half of the year.

RajSharma

Analyst · B. Riley.

So half of the guidance in starts is from MIAT; the other half is --

TroyAnderson

Analyst · B. Riley.

That roughly ballpark, yes, I think one of the things to underscore something, again, that we've said, I think quarter after quarter, which is we'll plan to grow our same store starts low to mid single digits in any environment. And so when we think about budgeting for 2022, those are the numbers that we'll use to think about how our existing campuses grow. And then starting two new welding programs, the scaling of the two welding programs from last year that we launched. Austin coming online in February, and then Miramar later in the year. And MIAT is now part of the family as of the last couple of weeks. And we believe bringing our national marketing and admissions organization to bear with their campuses could pay some dividends as well. So that's the way it stacks out, yes.

RajSharma

Analyst · B. Riley.

Yes. And then just lastly, just on the guidance, the revenue guidance, and could you give us a little bit more color on what are the -- what is baked into the guidance on top line, the MIAT any cross-selling from MIAT on your other campuses, or use of MIAT programs of the adjusting campuses? Is any of that built into the guidance or and also, any new campus contributions? Could you talk about that?

TroyAnderson

Analyst · B. Riley.

Yes, sure. Just, you're going to give me an opportunity to plug a slide a new slide we put in our investor deck on page 17. We put a start bridge, which was your prior question, and a revenue bridge and we break it out between the base business and new campuses and MIAT. And so the program expansions will not generate revenue until fiscal '23. We'll be doing a lot of work on them from an approval and early stage implementation work as we get in the back half of the year. But no revenue from that, we do expect to generate some revenue from cross selling. And some of the starts, as Jerome mentioned previously, and then, really the biggest contributor, which we've talked about previously, is the revenue per student. And just the carryover of the student growth out of UTI, student growth out of '21 into '22. That's more than 10% of the growth is generated from that we get a modest benefit from the two new campuses, maybe two points or so of growth from the campus launches. But really, the base business is the biggest piece. And then, of course, adding MIAT on an as reported basis for 11 months, you have to keep in mind, it's 11 months of contribution is another big chunk of growth.

RajSharma

Analyst · B. Riley.

Right. Got it. And then just, again, thank you for the detail that you provided. It's really, really good. And the transparency on the starts on the different slides it's really good. Thank you. I'll take my questions offline. Thank you again.

Operator

Operator

Our next question comes from Eric Martinuzzi with Lake Street.

EricMartinuzzi

Analyst · Lake Street.

Congrats on the quarter and also closing of the MIAT transaction. I wanted to ask on the MIAT, did the timing was roughly what you guys thought it would be around the kind of end of the fiscal year one of being November 1, any lessons learned there as far as your interactions with the Department of Ed?

TroyAnderson

Analyst · Lake Street.

Not really, I mean, it really did go according to the schedule that was outlined by a Regulatory Council right in the very beginning. I think one of the things we said was right, around six months from when we filed, we would get an email from the Department of Ed saying we see no reason to do this. And, lo and behold, within a couple of days or six months that email came, and again, once the email showed it takes us a couple of two or three weeks to get the deal closed. And that's what took us to November 1. So no abnormalities or spikes of concern or question in the process, it went just as we hoped it would.

EricMartinuzzi

Analyst · Lake Street.

Okay. And then also on MIAT, you do have this slide that shows the estimated revenue and EBITDA in kind of trailing 12 months for your fiscal year '21. I see that $29.6 million on the revs and $3.9 million on the adjusted EBITDA, the growth rate for MIAT, I think it was faster organic growth rate than the UTI legacy business. Did that -- is that trend also baked into your FY2022 Outlook?

TroyAnderson

Analyst · Lake Street.

They had really strong growth for program expansions. So over that time horizon, in both campuses, they had done a fantastic job rolling the programs out that we are so excited about the rollout across the UTI campuses. So that drove some outsized growth over that time horizon, I would say that growth rate on just a base business perspective, normalizes a bit more on a go forward basis. And then really, what supercharges, it would be our cross-selling opportunities, and then the, again, the program expansion into the UTI campuses. And again, keep in mind, Eric; we have 11, right, 11 months of contribution in the year, so we wouldn't get the full year impact for this fiscal year.

JeromeGrant

Analyst · Lake Street.

And then also, I mean, one last note is also bringing the UTI programs into the Michigan campuses, we've been wanting to have a presence in Michigan for quite some time with all of those OEM relationships, which are based in Michigan, we wanted to be there for a while, and this gives us the opportunity to bring UTI programs into the Detroit area.

EricMartinuzzi

Analyst · Lake Street.

Okay. And then my last question is on the LOA, just I understand it improved, we expected it to improve, where are we kind of versus normal than where we stand today?

TroyAnderson

Analyst · Lake Street.

Yes, we're pretty normalized on LOA at this point, a lot of those and you see the outcome that's not the only contributor to revenue per student, but it was one of the contributors to the pressure on revenue per student. And you saw that much more normalized, still not fully back to where it could be, but very close. So I think we're jumping off into '22 in a really good spot from a student metric performance perspective.

Operator

Operator

This concludes our question-and-answer session. I'd like to turn the conference back over to Jerome Grant for some closing comments.

Jerome Grant

Management

Well, thanks again, everyone for joining us. We wish you all a happy, healthy, safe holiday season and we look forward to speaking with you again next quarter. This concludes our call.

Operator

Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.