Joseph W. Saunders
Analyst · Jefferies
Thanks, Jack. And as always, thank you for joining us today. Visa delivered another quarter of strong financial performance, posting net operating revenues of $2.6 billion, a 15% increase over the same period last year. These revenue gains were driven by double-digit payment volume growth globally, continued outperformance of credit spend worldwide and a strong cross-border activity. Adjusted net income for the quarter was $1.1 billion, a 23% increase over the same period last year. This equates to adjusted diluted earnings per share of $1.60, a 30% increase over the second fiscal quarter of 2011. Our performance reaffirms Visa's solid business foundation and strategy, including our diversified product and service offerings, our strong client relationships and our commitment to accelerating growth in key markets worldwide. With 2 strong quarters under our belt and insight into our fiscal third quarter service revenues, we are upgrading our guidance for fiscal 2012 by raising EPS growth to high teens to low 20s and reaffirming our 2013 guidance. Visa's global business continues to expand at a healthy pace. A strong March quarter followed the solid results we posted in our first quarter and will drive service revenues in the current June quarter. During the March quarter, Visa's credit and debit payment volumes worldwide grew 14% and 7%, respectively. Cross-border volume also posted healthy gains, increasing 16% globally. Processed transactions grew 8%. In the U.S., payment volumes increased 6% for all products. Our star performer for fiscal second quarter was credit. Building on that, we continue to invest in new and expanded long-term credit relationships with our largest U.S. clients to drive growth in our core business. In fact, of the largest U.S. issuers that consider multiyear partnership agreements, we now have 9 of the top 10 signed into fiscal 2015 and beyond. From a volume perspective, that equates to more than 3/4 of our U.S. credit volume secured into 2015 and beyond. During the March quarter, we also continued to have success, winning important new credit business from multiple U.S. issuers. On the co-brand front, I'm pleased that Visa has finalized a multiyear extension of our successful credit co-branded partnership with Alaska Airlines, a portfolio that benefits from a large number of affluent cardholders and a high cross-border usage. Additionally, we are now seeing early results of our previously announced contract with United Airlines. As a reminder, the recent merger of United and Continental Airlines resulted in the consolidation of their credit card portfolios under MileagePlus, and the combined entity has chosen Visa as the exclusive brand for newly issued MileagePlus cards. As for acceptance, we are expanding our popular Visa Easy Payment Service, our no-signature-required program in the United States for selected merchant categories. Under our current program, which is available to the majority of merchant categories in the U.S., merchants have the option to complete purchases up to $25 without requiring a cardholder's signature or a PIN. Building on the success of that program, we see an opportunity to help our merchant and financial institution partners better serve their customers, reduce their costs and grow their businesses. That's why beginning in October 2012, we are raising the limit to $50 for discount stores and supermarkets with the intent of expanding this service to additional merchant categories over time. Now let's turn our attention to Visa's Debit business in the U.S. where the new regulations are now in full effect. After more than a year of thoughtful planning, we have moved beyond the April 1 full compliance deadline. The next several months will be dynamic and highly competitive, but I'm confident with our position and comprehensive strategies. So far, the situation is playing out as we expected, and in line with our updated guidance for fiscal 2012 as well as our guidance for fiscal 2013. During the March quarter, U.S. aggregate debit payment volumes slowed to 2% growth and, as expected, has continued to decline in April. Interlink is bearing the brunt of the regulatory impact. To really understand what's happening in our Debit business, it's critical to look at our 2 products, Visa Debit and Interlink, independently. Visa Debit, also known as Visa check cards, saw a modest, albeit slowing, payment volume growth during the March quarter. This slowdown resulted largely from U.S. issuers deemphasizing debit reward programs in their own marketing activities. Turning to Interlink. We posted negative payment volume growth in each month of the March quarter. More recently, between the compliance deadline of April 1 and April 28, Interlink payment volume has experienced notable deterioration. Keep in mind, though, that in the March quarter, Interlink contributed less than 10% of U.S. debit revenue and about 2% of Visa Inc.'s overall revenue and was our lowest yielding product in the U.S. market. We believe we will experience the greatest impact to U.S. debit payment volumes and recalibration of market share during our fiscal third quarter. Looking ahead, as our revised debit strategies steadily gain traction, we expect to see improving trajectory in our fiscal 2012 fourth quarter. For one, the new regulations provided us with an opportunity to add Interlink to existing cards that currently carry our competitor's brand. More importantly, our comprehensive, integrated debit strategy also focuses on winning issue replacement and incenting routing decisions. On the issuer side, not only have we maintained all of our major issuer relationships for the Visa Debit, we signed 14 of our 15 largest U.S. debit issuers to agreements that go until at least fiscal 2015 with the majority spanning beyond that. As for our strategies to compete for routing decisions, our incentive program for merchants is on track. We've taken a tailored and surgical approach to win strategic volume and offered competitive incentives to merchants. Overall, while we are still at the earliest stages, I am confident that our comprehensive debit strategies are working and put Visa in a position to compete effectively in the redefined U.S. debit market. Of course, in any period of substantive change, ongoing communication and clarification with key stakeholders is essential. To that end, we have been directly engaged with clients, merchants, policymakers and other interested parties that share our desire for a healthy, competitive and viable debit segment in the U.S. On March 13, prior to the April 1 implementation date, the U.S. Department of Justice Antitrust Division issued a civil investigative demand requesting additional information about PIN-authenticated Visa Debit and elements of our new debit strategies, including the fixed acquirer fee. In March, we met with the department twice and provided materials in response to the CID. We are confident our actions are appropriate and that our response to the DOJ supports that. But in a business as complex as ours, the department's request is not unexpected. Visa has received 4 other requests for information from the department since 2007, each of which took from 9 to almost 24 months to complete. All have been resolved with our full cooperation. We are continuing to provide materials and cooperate with the department. I will keep you updated if and when the situation warrants. So I will end my debit-related comments where I start. The impact of the regulation in the U.S. has been significant but almost exactly as we planned for. I am confident we fully scoped the impact of the regulation. Our updated guidance for the rest of fiscal 2012, as well as our guidance for fiscal 2013, take everything I've discussed into account. Bottom line, we are resetting our baseline economics for debit in the U.S. and positioning Visa to grow from here. And as I have said, throughout this process, we are fully engaged with our clients, we are focused on their needs and we are moving forward. Turning our attention outside the United States. We are steadily expanding Visa's international business and are ahead of our stated goal of driving 50% of revenue from international geographies by 2015. In fact, our international geographies posted healthy payment volume gains of 15% on a constant dollar basis in the December quarter, driving approximately 64% of Visa's revenue growth this quarter and now represent 47% of Visa's net revenue. Our Latin American region has experienced 9 consecutive quarters with payment volume growth on a constant dollar basis exceeding 20%. In fact, the March quarter delivered a solid 25% growth rate. We are seeing particularly good success in Brazil where we have reached an agreement with a large Brazilian bank that has traditionally maintained the majority of its business with one of our largest competitors. With this new agreement, we estimate that 50% of that client's card portfolio will be Visa branded in the next few years. We also recently reached an agreement with all of our major clients in Brazil that will dramatically increase the number of transactions over VisaNet. Today, about 63% of Visa's transaction in Brazil get routed over VisaNet. With this agreement, over 90% of our Brazilian transactions will route over VisaNet starting in the next few quarters. This important agreement directly advances one of our strategic goals: ensuring that a greater share of our transactions are processed on VisaNet. Simply put, carrying our own transactions on VisaNet delivers greater revenue to Visa. And, just as importantly, it allows Visa to deliver the overall benefits of the network and of our services, including better fraud detection and improved transaction quality to cardholders, merchants and our bank customers. At the same time, our Asia Pacific and CEMEA regions delivered a strong combined 16% payment volume growth for the 2 regions during the March quarter. This performance was driven by continued execution of our locally tailored growth strategies, which includes increasing penetration and usage of debit and premium credit products, expansion of our acceptance footprint and driving cross-border transactions. And to build on that, we signed several additional deals that will drive future growth in these rapidly expanding regions. On the innovation front, we have taken several steps to bring new products and solutions to market. Our innovation investments and acquisitions in CyberSource, PlaySpan and Fundamo are paying off and are allowing us to execute on our vision to introduce the next generation of commerce and electronic payments. This past quarter, we reached agreements with some of the world's largest mobile network operators and mobile device manufacturers to extend Visa's payment functionality to mobile subscribers. Vodafone, the second largest mobile operator in the world, plans to develop a virtual wallet with a Visa mobile prepaid account preloaded. The wallet will be offered to 390 million of Vodafone mobile subscribers in more than 30 countries. This agreement is the largest of its kind between a mobile operator and a global payments network. Orange telecom has agreed to offer their customers in 7 geographies across Africa and the Middle East a Visa prepaid account linked to their mobile phone number. At the same time, we continue to lead the way for broad adoption of Near Field Communication technology. Our previously announced agreements to license payWave technology to Google Wallet and Isis are 2 prominent examples, and we are actively engaged with handset manufacturers as they begin to deliver NFC-enabled devices to the marketplace. Examples of our progress from the most recent quarter include an agreement with Intel Corporation, which announced plans to make Visa payWave the standard payment application for Intel's soon-to-be launched mobile handset devices. Additionally, Nokia's new Lumia smartphone was tested in our labs and recently certified for use with Visa payWave. To further support issuers who want to advance NFC programs, we executed a deal with Oberthur Technologies to roll out Visa's mobile provisioning service, which provides issuers with a secure way to manage and provision credentials on any mobile device. It's been 2 years since we made the decision to acquire CyberSource, and I'm pleased to say that quarter after quarter, CyberSource continues to deliver exceptional growth and expand its e-commerce business around the world. For the most recent quarter, billable transactions totaled $1.3 billion, growing 26% versus the same period a year ago. At the time of the acquisition, we saw opportunity to further accelerate CyberSource growth by investing in that business and by co-selling Visa processing services and CyberSource merchant, gateway and fraud services. For example, in AP and CEMEA, we have successfully sold integrated solutions to major financial institutions, including Gateway Services and direct connect to VisaNet. Meanwhile, in Latin America, Cielo, which is one of the largest acquirer of processors in Brazil with approximately 70% of e-commerce volume in that country, announced its partnership with CyberSource to provide fraud management solutions to Brazilian e-commerce merchants. These examples demonstrate the effectiveness of Visa and CyberSource together, and we will continue to invest in this business to drive future growth. We continue to expect solid results in this part of our business as e-commerce growth remains strong in the U.S. and internationally. Perhaps one of the best examples to date of how Visa's acquisition assets are helping us introduce a new payment service is an agreement signed last week with Nexus, the largest telecommunications company in Malaysia. By combining Fundamo and CyberSource capabilities, we are providing Nexus with an integrated payment solution for use in set-top boxes that will enable consumers to purchase digital goods. Together, Fundamo and CyberSource fill the commerce need for a simple account checkout and authorization process. I'll close with perhaps the most comprehensive example of how we are a leader in the next generation of commerce, V.me. As a reminder, V.me is our next-generation digital wallet service and global acceptance mark, and another example of how we are applying our technology and expertise to deliver solutions that will benefit financial institutions, merchants and consumers. A year ago, I shared our vision for a service that would meet the evolving ways and places people are transacting by enabling customers to use one way to pay regardless of where they are or what device they use, while also delivering value-added services beyond payments like personalized offers and alerts. It was a big idea but one I knew we could deliver on. Today, I'm pleased to share that V.me is becoming a reality. The closed employee beta program I highlighted during last quarter's earnings call exceeded our expectations, and we are now applying those learnings as we open up V.me in public beta tests with selected merchants. This week, we are going live in beta with our first e-commerce merchant, reQ10sbuy.com [ph]. This is the first in a series of e-commerce merchants we expect to go live with between now and peak season. Our immediate priority is to drive toward consumer adoption, which will require engagement with both merchants and financial institutions. Bringing these groups together for a common purpose is a long-standing, core competency for Visa, and we are already making good progress. On the issuer side, we know our clients are working to deliver products and services that meet the needs and expectations of their increasingly digital customers, and we need to demonstrate that Visa is offering the best solution. As of now, we already have several large and midsized clients poised to offer V.me and are engaged in productive conversations with several additional clients. In parallel, we need to bring additional merchants onboard. To that end, our merchant sales teams across Visa, CyberSource and PlaySpan are moving quickly to build the V.me footprint. I anticipate that by the holiday shopping season, we will have enough merchants onboard to hold a full consumer launch in the U.S. It's an ambitious agenda, and flawless execution will be critical. I have every reason to believe we will be successful. And so to sum up, the examples I've highlighted today demonstrate that Visa is building off of our strong foundation, adapting to change and moving ahead. While the environment we operate in is both highly competitive and dynamic, we remain unwavering in our commitment to our clients, expansion of our core business, ongoing innovation and our guidance. Overall, I'm confident that Visa will be a strong, globally oriented growth company as we move ahead. And with that, let me turn the call over to Byron.