Executives
Management
Alex Tramont - IR Jo Lunder - CEO Henk van Dalen - CFO
VEON Ltd. (VEON)
Q4 2011 Earnings Call· Tue, Mar 13, 2012
$50.41
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Executives
Management
Alex Tramont - IR Jo Lunder - CEO Henk van Dalen - CFO
Analyst
Management
JP Davids -Barclays Capital Jean Lemardeley - JPMorgan Alex Kazbegi - Renaissance Capital Cesar Tiron - Morgan Stanley Herve Drouet - HSBC Alex Balakhnin - Goldman Sachs Victor Klimovich - VTB Capital Dalibor Vavruska - Citi Group Tibor Bokor - ING Bank
Operator
Operator
Good day Ladies and gentlemen and welcome to the VimpelCom Fourth Quarter 2011 Investor and Analyst Call. (Operator Instructions). I would now like to turn your call over to your host for today, Ms. Alex Tramont of FTI Consulting. Ma'am you may begin.
Alex Tramont
Management
Thank you. Good afternoon ladies and gentlemen and good morning to those of you connecting from the U.S. and welcome to VimpelCom’s Conference Call to discuss the Company’s fourth quarter 2011 financial and operating results. Before getting started I would like to remind everyone that forward-looking statements made on this conference call involves certain risks and uncertainties. These statements relate in part to one the Company’s plans to maintain profitable growth in its business units, two, the company’s expected future debt position and our refinancing plans and three the company’s financial performance objectives. Certain factors may cause actual results to differ materially from those contained in the forward-looking statements, including the risk detailed in one, the company’s release announcing fourth quarter 2011 financial and operating results in the related presentation. Two the company’s annual report on Form 20F for the year ended December 31, 2011. And three other public filings made by the company with the SEC each of which are posted on the company’s website at www.vimpelcom.com and on the SEC’s website at www.sec.gov. If you have not received the copy of the fourth quarter, 2011, financial and operating results release please contact investor relations at +31207977234 and it will be forwarded it to you. In addition the press release and the earnings presentation each of which includes reconciliations of non-GAAP financial measures presented on this conference call can be downloaded from the VimpelCom website. At this time I would like to turn the call over to Jo Lunder, Chief Executive Officer of VimpelCom. Please go ahead.
Jo Lunder
Management
Thank you. Good afternoon to those in Europe and good morning to our guests from the United States and welcome to our fourth quarter earnings presentation. Let me start by introducing the members of the team here in Amsterdam. We have Henk van Dalen, our Chief Financial Officer, who will be covering the financials in detail and Gerbrand Nijman, our Head of Investor Relations. Moving on for our highlights, we are pleased with a positive development and solid operational performance. We had an organic increase in revenues and robust subscriber growth in all of our markets in the fourth quarter. These results enabled us to achieve strong cash flows. Net income is impacted by non-cash items and Henk will address this matter later on in the presentation. We are pleased to report positive development and resolutions in relation to a number of strategic subjects. As we announced in December we decided not to exercise the call option to acquire an additional 24.9% stake in Euroset. VimpelCom’s partnership with Euroset has been and will continue to be a substantial part while the distribution strategy in the Russian market. In Algeria, discussions with the government are ongoing, the negotiations are quite sensitive so we are not today able to say more than what we have already disclosed on this matter. In February Telenor withdrew its arbitration claims for preemption rights which is initiated in connection with the acquisition of Wind Telecom. This removes the risk of dilution for our shareholders. At the same time the shareholders agreement with Telenor terminated and the so called Section B bye-laws came into effect. We believe that these bye-laws are in line with common corporate government standards for company of our size. We are successfully completed the integration with Wind Telecom in the quarter which allows…
Henk van Dalen
Management
Thank you Jo. As a reminder ladies and gentlemen, we are presenting our results today on a pro forma basis unless otherwise noted. We believe pro forma financials provide the most meaningful comparison of financial performance for the quarter. Accordingly the financial information we handed here, reflects for the company’s results of operations would that look like, had the company's transactions with Wind Telecom and Kyivstar occurred on January 1. As a reference, the combination of OJSC VimpleCom and Kyivstar which resulted in the formation of VimpleCom Limited occurred on April 21, 2010 and then on April 15, 2011 the VimpleCom acquired 100% of Wind Telecom. And as a result of the Wind Telecom acquisition, the company owns indirectly 51.7% of Orascom Telecom and 100% of Wind Italy. The pro forma financial information also assumes that all spinoffs that are prior to the transaction considerations for Wind Telecom would have happened on January 1, 2010, and that the sale of Orascom Telecom Tunisia also happened on that date. All financing related to the Wind Telecom transaction is assumed to have taken place as per the same date. Additionally, group financials are presented on a US GAAP basis. However, our Europe and North American business unit, as well as the Africa and Asia business unit, excluding our operations in Southeast Asia are IFRS basis. On a consolidated level, the required adjustments of IFRS to US GAAP has been performed on the business unit level and the group level. As previously announced, the company intends to publish its full year 2011 positive financial results under IFRS and the company plans to do this when it files it annual report on Form 20-F for the year ended December 31, 2011. Going forward, the company will publish its financial results according to IFRS. Now…
Jo Lunder
Management
Thank you Henk. So wrapping up the presentation with one final slide before we open for Q&A. As promised on our Investor Day in November and our sharing with you for the details on our financial performance objectives for 2012 to 14, in the very volatile economic environment we now aim to deliver average return growth of around mid-single digits for the period 2012-14 focusing on our core segments and of course our growth, exploiting the strong growth in data. One thing we should see across our operations that we talked about a number of times will enable us to optimize cost and our objective is to deliver an average EBITDA growth of around mid-single digits for the year of 2012 to 2014. While our (inaudible) CapEx to revenues, if we exclude licenses we did order of 21% in plan to our mobile ratio, that's below 50% by the end of 2014 through various capital efficiency initiatives and we expect that all of these initiatives will enable us to increase the free cash flow and therefore allow us to achieve our leverage objective of below defined net debt through EBITDA by the end of 2014. That was a long presentation but with that we will open the floor for questions. Operator.
Operator
Operator
Thank you. (Operator Instructions). And our first question today comes from the line of JP Davids of Barclays Capital. Your line is open. Please go ahead.
JP Davids -Barclays Capital
Analyst
Thank you for the opportunity. Two questions please. The first question on Russia and there you've mentioned as you would like to do more on net type tariffs in the market to help your gross margin. Why only now are pushing on net tariffs. What has prevented you from being aggressive in this space before? The second question is on Italy and maybe you can just give us a framework of how you look to consume the spending into 2012 and 2013. What are your thoughts on the how the consumer's relatives is going to pan out over the next couple of years and how that impacts your guidance?
Jo Lunder
Management
Thank you for two good questions. Let me first say that when you take one step back and look at today's release, I think two things jumped out. The net income jumped out and I think Henk has explained in detail that the non-cash items, we are very comfortable with that and if you compare sort of the underlying development of the business it's robust and resilient and stable. So that part I think if you go, are comfortable with. So second part I think is relative to your first question, Russia and performance of Russia and the margins in Russia and I think it's clear for all of us that we need to get our funds for the share market to improve profitability and increase performance. If you look back at Russia, I think we underwent underinvested to the financial crisis all the way back in 2008. So if you go back and look at 2009 and 10, you see really strong income and reinvesting compared to competitors and for that reason we started to lose market position and both from a revenue side and subscriber, we felt the need to regain that position by focusing a lot on growth in 2011 and I think we have achieved the objective we set forth for our self to make sure that we remain at the size that we believe is necessary to have a healthy competitive position in Russia. And then now moving into 2012, it will be much more focused on the profitability and cash flow and part of this is of course the debt service margin because if you go into the P&L of Russia and look at the yearly flick (ph), it's not only on the overall cost base and commissions and the general expenses. It's also…
Operator
Operator
Thank you. Our next question comes from the line of Jean Lemardeley from JPMorgan. Your line is open. Please go ahead.
Jean Lemardeley - JPMorgan
Analyst
Yes, just looking back from the question on cost in Russia, if you can be more specific, general and administrative expenses were up 22% year-over-year in the fourth quarter. So that doesn’t appear to be driven commercial spend or interconnect that the gross margins, can you elaborate a little bit on that in what we should expect going forward. You also mentioned that you got this $5 billion global OpEx authorization program that you are in the first stage of implementing so how much of that was reflected in the fourth quarter performance or is it all to come in 2012? And the last question is I may have been looking through the U.S. press release. There appears to be a number of one off effect EBITDA and the holding level, it looks in Algeria as well and in Africa, could you just explain a little bit there because there appears to be a material effect.
Jo Lunder
Management
Henk will talk with the OpEx question and I'll follow up with Russia.
Henk van Dalen
Management
There is of course an (inaudible) poll this afternoon where I think you can better ask the question and get it probably also answered in more detail there but speaking in very general terms there is roughly an amount of $30 million in our figures related to certain one offs and the rest of them had to do with all kinds of development related to the integration of the rest of VimpelCom and the recent amount of roughly $20 million which has to do with certain specific tax contingency issues. That is what I know about the further detail of Orascom but I think it's probably good to jump into that at 4:00 in the call as well.
Jo Lunder
Management
On Russia, I think the last quarter of 2011 is clearly impacted by again high sales, old agreements, old delayed commissions and even though we kicked off the $5 billion cost saving program and we are on track to implement the difference initiatives, I do think that the main part of the OpEx we will in 2012, for example on commissions I think we have to move away from fixed fees and move into that extreme of traffic pace fees, reflect the value of the customers and for that reason I expect 2012 to show a different development different quarter of '11 but again that said, it's a big shift. There is always lot of delays in implementing changes in such big organizations but as we understand what is required and we are very determined to execute on our funds.
Henk van Dalen
Management
In addition to what Jo says on the cost item in Russia, it's good to know that there we have also taken of $20 million related to the operational excellence program of 5 billion rubles that Jo (ph) explained earlier.
Jean Lemardeley - JPMorgan
Analyst
So have you took a $20 million provision in the fourth quarter?
Jo Lunder
Management
In the fourth quarter indeed.
Jean Lemardeley - JPMorgan
Analyst
But you haven’t seen yet the benefits of that or have you seen any of the benefits of that $5 million rubble optimization program?
Jo Lunder
Management
That will typically start clicking in 2012.
Jean Lemardeley - JPMorgan
Analyst
In 2012, and just, some of the dealer commission impacts G&A. Could you give us a couple of commercial expenses which were up less than the overall SG&A. So it was on G&A side that was in the increase but suggesting the dealer commissions goes into the G&A line?
Henk van Dalen
Management
No. We're not suggesting that. I think Jo was mentioning the various components in P&L and the movements there. In the G&A it's important to know that the $20 million provision is part of it.
Jean Lemardeley - JPMorgan
Analyst
Just, sorry on the cost performance sorted there, can you outline what the opportunities are? What is the pressure for NPR (ph) which will intensify going forward? Can you just maybe outline the initiatives you have in place in TV or the opportunities you have on the cost side?
Jo Lunder
Management
Yes, I think as we said NPR will impact our revenues in 2012. If we have drivers in traffic patterns by wins in 2011 we expect revenues to be impacted by approximately 250 million euros and as a result of that EBITDA approximately $60 million to $70 million downwards. All this will be hopefully mitigated by cost initiatives and we see them throughout the whole value chain and we have again a big program for adjusting this. It goes all the way from power steering initiatives to outsourcing of network operations to tuning of the cost base in general.
Jean Lemardeley - JPMorgan
Analyst
So I think the 60 million (ph) euro impact this year hopefully mitigated entirely?
Jo Lunder
Management
That's the plan.
Operator
Operator
Thank you. Our next question comes from the line of Alex Kazbegi from Renaissance Capital. Your line is open. Please go ahead.
Alex Kazbegi - Renaissance Capital
Analyst
I had the same questions more or less but just looking in the $5 billion reward savings in Southern Russia that would imply roughly 2.5 percentage point improvement in the EBITDA margin if sort of say, everything else stays more or less the same. I guess you mentioned now the downwards pressure on each of these from the margin side. So I'm just trying to reconcile again Euro, can you give your outlook for the next three years is essentially EBITDA growth pretty much in line with the revenue. So real improvement in the margin there. So how does that compare with the potential to 2.5%, 3% improvement in the margin in Russia, I guess you're going to lose the margin elsewhere or am I reading this right or how do I interpret that. And secondly, maybe just a bit on the trajectory probably for the CapEx, again I understand by 2014 is going to be below 15% but currently it's still above 20%. So again what is the next of say three years? Again do we expect gradually to come down, do we expect next three years to be sort of say pretty heavy still and then lower? What is the rough trajectory on that?
Jo Lunder
Management
I think it's difficult to be cost (inaudible) exactly how that EBITDA growth will look like on this coal (ph) but clearly there is enough said in Russia on general cost savings as you rightfully pointed out and as we go forth on gross margins level, that will also of course have EBITDA, two or three improvement in Russia and then the same growth in Italy is probably more difficult to achieve and then we need to take out all other operations in due consideration, Ukraine, CIS, Algeria, Pakistan, Bangladesh being the big operations but then on the objective of an abridged 5% EBITDA growth, the next three years is built on our analysis of how we believe the different markets will develop, where we see the excise and Italy is factored into this average number. So we can potentially go through this more in detail in our face-to-face than on this call I think. The CapEx, clearly we will see a gradual decrease of CapEx. We won't see a flat CapEx in two years and then in 2014 that does not apply and we will see CapEx revenues gradually decrease due to the level we would like to see that.
Alex Kazbegi - Renaissance Capital
Analyst
Okay. Finally also in your, given again impairment of same Southeast Asia and in general your view on potentially reviewing those operations on their fixed office in VimpelCom. Any sort of more complete plans in terms in terms are you still happy to continue them? You will be looking to divest them? What is the current sort of plan (ph)?
Jo Lunder
Management
Alex, I think the main line of fixing is how we can best create value for shareholders and what is the best use of capital in the group and the impairment is basically an analysis of how much do we believe the value of these operations are compared to what value they have in our books analyzing the future and analyzing how much capital we will invest in that market and if we potentially could get out of it, impairment was clearly something we believe was in for us to do. So when you look at your normal and (inaudible) we will always compare a capital being used there with the account potentially being used in Russia, its only elsewhere and we will have a pragmatic view on sale of potentially market consolidations as a result again of using capital more efficient and look after (inaudible) specifically.
Operator
Operator
Thank you. (Operator Instructions). Our next question comes from the line of Cesar Tiron from Morgan Stanley. Your line is open please go ahead.
Cesar Tiron - Morgan Stanley
Analyst
I have a question actually on the dealer commissions and the result strategy. So first do you plan to open new stores in Russia in 2012? I think you have an agreement with Euroset to do that if I am correct and if that's the case, how will that impact your P&L. is that G&A or is that outside marketing. And also on those dealer commissions, I thought renegotiated. Do you expect to see a significant declines as to marketing expenses on the back of that or is it not just pushing the payment to the dealers by a few quarters. Thank you.
Jo Lunder
Management
On the distribution strategy, as such I think we would very much like to develop a broad distribution network with independent dealer and that's why we also decided not to acquire Euroset and use that option. Of course some monograms will be necessary to create a balance between our own shops and independent dealers but we would very much likely work with independent dealers and have a good working relationship with them so that's the general thinking around distribution and of course there will be new distribution channels also coming up now with all the opportunities we see on the internet, application etcetera, so you will see internet channels etcetera but the general picture is to work with a broad set of independent dealers and Henk can explain how this will really accounting wise I think.
Henk van Dalen
Management
So accounting wise you will, nobody knows how to find the SG&A but typically under the cost of our directly related to the sales. So variable cost related to the sales.
Operator
Operator
(Operator Instructions). Your next question comes from the line of Herve Drouet from HSBC. Your line is open. Please go ahead.
Herve Drouet - HSBC
Analyst
My first question is are there any other writes-off for both the level, I mean you talked about these optimizations across program. I think you mentioned as well some write-off of handset inventories. I was wondering as well as being impacted Q4 for Russia and my follow-up question is gaining on margins. Just trying to be more specific really with dealer commissions. Can you tell us now if you are currently renegotiating with the dealers, the way basically you are paying them commissions. Is it like some of your competitors are doing on the life of the users is more usage based rather than EU sync card and how much of the percentage of the dealers, the market share you think you would be able to negotiate your commission away. Thank you.
Henk van Dalen
Management
The write-off that I mentioned earlier whilst on profession, that is taken in relation to your operational excellence program or Russia, that probation is $20 million and that is something you normally do and there are optimizations of the organization structure to be expected and that is indeed also the case as was explained by Jo. So to that purpose we have taken a $70 million probation.
Herve Drouet - HSBC
Analyst
Okay and that's all. So there were no handset inventories write-off or was it included in that number?
Henk van Dalen
Management
No. Those were not included in the number. There were indeed also handset write-offs I do not know the exactly amount. I think it's in the range of $10 million or $5 million but it's not a big amount. So it's not major.
Jo Lunder
Management
I think actually he was talking about margins, remediation of dealers' commission and the answer there is basically that the process has started. We have started to change the structure and the level with some dealers but it's an ongoing process and we would very much like to move in that direction of as I said a couple of times the traffic based payments with no fixed bonuses anymore and the whole mindset I think will have to change in Russia. It’s the churn levels that we are seeing in Russia is unacceptable for such a mature market. So we still live in a little bit of custom acquisition mindset and so that's the reason commissions are paid for every music cover and cost are growing instead of working together with the leaders for retaining customers and developing customers, bringing down share and paying them for the fair amount for the job being done, mainly attract the right customers and retain them for the whole structure on the mind that needs to change and the answer is basically that some changes have happened. Others will happen and I am trying to describe a direction we would like to move in.
Operator
Operator
Thank you. Our next question comes from the line of Alex Balakhnin from Goldman Sachs. Your line is open. Please go ahead.
Alex Balakhnin - Goldman Sachs
Analyst
I have two questions. First is on your competitive stat G&A. when we look at the fuel released part of that there is okay and can probably just clarify what is your competitive stance in the market. Do you think despite the MStar 3GS rates, bring to the market is ready for rationalization effectively and do you think your competitors might follow which and so we help your proximity dynamics there. And my second question is on the subscriber acquisition and just additionally broadly. Your churn rates remain quite high and I'm just wondering what are you doing to reviewing this churn and do you think that the churn reduction overall, additional dates with the subscriber acquisition is possible without any pressure on the possibility in the very near term. Thank you.
Jo Lunder
Management
It was really hard to hear you for some reason. There was lot of background. I heard the second question but the first one was difficult. But the second question, I think I tried to transfer just before you asked yours that churn is too high and churn is driven by the commission structure. So the (inaudible) bringing down churn requires the change in the dealer commission structure. We're working on that and I think I will be a healthy development therefore the market in general because we like certainly being paid for the actually work they do and the cost level of course for the operators will go down to see, get a more balanced value distribution between operators and distributors instead of transfer to mix value right now because of very high customer acquisition activities in a market that is highly penetrated. That I think is what I can say about again distribution commissions and insurance.
Alex Balakhnin - Goldman Sachs
Analyst
My first question was on the tail-end market, where if you recently raised the prices and I was just wondering if it is possible that the tail-end market is open for high rationality and despite the MTR cuts on the market, do you think that you will be able to increase prices and your competitors will follow. What do you think about that if it is possible or not here?
Jo Lunder
Management
We raised the prices only on certain options, not tariffs and from April actually.
Alex Balakhnin - Goldman Sachs
Analyst
But do you think your competitors will follow this or it is too premature?
Jo Lunder
Management
I think the trend we see now is very often that competitors are following these initiatives. So I wouldn’t exclude that to happen there.
Operator
Operator
Thank you. Our next question comes from the line of Victor Klimovich from VTB Capital. Your line is open. Please go ahead.
Victor Klimovich - VTB Capital
Analyst
Actually I have two follow-up questions of such questions. First of all coming back to Italy. And so the situation now is that Vodafone is losing market share for some time and don't you expect that there will be some reaction from Vodafone or on your end, Telecom Italia's aggressiveness and I will follow up with a second one later.
Jo Lunder
Management
Yes of course in all markets you have movement, might be that we will not be able to perform within forever in Italy and to be that we will perform better in Russia eventually so of course it's not a static situation but I think we have a great momentum now and I think what Vodafone is a very rational player and I think we don't expect to see them irrationally in a way and I think of our ours behavior in Italy is rational and based on good performance for the right reasons. Most aggressiveness with their own.
Victor Klimovich - VTB Capital
Analyst
But for several years, you game market share, the expense of bigger players. And last year we saw that mental commentary started to react quite visibly. So don't you think that Vodafone which is within market share can try to gain at least partially like you did in Russia for example.
Jo Lunder
Management
By my experience it was a predictable and very rational and I think also with our REIT pricing that the markets might even see a general improvement in overall possibility. So it's very hard for me to speak on behalf of all the (inaudible) risk about competitors doing thinks you don't expect. Right now I think we'd be price optimistic and have a positive long-term view on Italy.
Victor Klimovich - VTB Capital
Analyst
And my follow up with regards to churn. So currently as you said, you have very high churn so, what churn level do you target and by how much you think your sales gross ends should go down in Russia. Thank you.
Jo Lunder
Management
Well, first of all I think the churn level is higher than most markets I've seen in all of our markets we are operating in. So I'd like to give starting points for improvement I think. We see churn levels in comparable markets operating around 25%. We see the Russian markets still in the 60 and 70%. So of course it's quite big if it's being done the right way and if we are able to reposition it will happen overnight. I think we have to together our three year plans and we have to set targets for three years and we understand that we have chances and we will fight for betterment and one other things that we will be in Russia in addition to many, many other things if you address the other commissions and churn levels. So it's hard to say if it's going to be extra wide three and six months from now but we would be very disappointed if we don't see a trend shift or churn in Russia over the next couple of years.
Victor Klimovich - VTB Capital
Analyst
Couple of years?
Jo Lunder
Management
I am talking about a three year plan and then I'm saying that, it's right. So of course we will see improvements before that but I am talking about the trend line and for that reason I used a couple of years, but you will see improvements before that here.
Victor Klimovich - VTB Capital
Analyst
But when you mentioned 25% is this your kind of long term target for the Russian business in terms of trend of should it.
Jo Lunder
Management
No, no because it's – this will also depend on the other players in the market and it's very hard to set such a target without seeing how the total markets developed, it might be that the market will stabilize at the higher level for different reasons. So it is very hard to set such a hard target before you see the trend starting to shift. So I use 25 as an example for the level we see in other markets and I don’t see any reasons why recession come down on that but of course as I said it's hard to give us a hard number and this part to I think it's not the right such a target right now, we need to also look at what other players in the market are doing.
Operator
Operator
Thank you. Our next question comes from the line of Dalibor Vavruska from Citi Group. Your line is open. Please go ahead.
Dalibor Vavruska - Citi Group
Analyst
Just two brief questions, one is around technical, I mean I know you have said that we should be discussing the provisions at Orascom Call. But still I mean I am just wondering, you have this Orascom holding and other experience of $65 million in the fourth quarter. Did you say it is around 30 of this is one off in the Orascom, I was wondering what is because this is now a cost for you as well as for Orascom so I am just starting to understand what exactly is this cost for 65 million line, the foot note is saying it's mostly related to contingent liabilities so I am just wondering what debt cost is as it is with I assume your accounts as well. And my second question is sort of going back to the discussion on margins, I mean we have seen in quite a number of countries we have seen a decline in the margin quarter-to-quarter that doesn’t include Russia only but Ukraine for example because I have some and some of the Orascom countries. I mean can you just say whether there is some trend in declining this margin. So whether this development whether there is someone offs and maybe in some of the numbers we know that there are some one offs in the Russia so there may be someone offs in some other countries as well or how do you see this margins especially in the countries where they declined quarter in quarter in Q4 developing further. Thank you.
Henk van Dalen
Management
Indeed on your first question the amount that we mention, that I mentioned somewhat earlier in the 25 million to 30 million and that mainly has to do with costs that are related to the integration of our Orascom into VimpelCom. There are of course certain costs also related to change of control cost that are part of that. So these are all elements that we have counted for in that context. The early element, will certainly will explained I am sure in the call at (inaudible) has to do with a competition with X provisioned and for prior years. So that will be there while later with then of course (inaudible) in platform or EBITDA.
Jo Lunder
Management
Dalibor let me try to talk about your question about overall trend on margins, you mentioned you (inaudible) unless you Orascom of ’12 as well. I think if we look and I think this is not related to VimpleCom but I think we will still see some pressure on our average price in the net in a few markets in transition off from voice messaging into data and data is still good margins but it's not sort of kicking in the weighted average of the revenue mix. Yes so for that reason I think we have to address the quest space going forward and that’s why I said all in my value generally that if you have free building blocks we have the trustable growth that needs to address the gross margin and everything related to that and then we need to address operational excellence and look at our cost space and how we work more effectively and then the third one is capital efficiency. So I think it's in order to drive EBITDA growth here, we also need to look at the underlying cost base of all of our operations and we are very focused on this and there are I don’t think it's necessarily a trend but it's clearly a situation that requires focus on more than just on growth but required focus on more effective use of resources and overall cost I think that’s the best answer I can give you and this is, this relates to through the some operations as well. That been said of course a few of these operations have a very strong underlying, accessibility and we are driving also now a CapEx down as follow the plan and cash flow is coming out of these operations will be quite substantial. So we think we have a good asset class based to work from and I think well that said we understand what we need to do in the next three years.
Dalibor Vavruska - Citi Group
Analyst
And so if I can just very quickly to just add on this, if I compare profitability for example these are the trends in Ukraine with your main competitor. I mean I see in the fourth quarter some decline in competitors kind of stable, I mean is there anything in addition to the trend or is perhaps NCR is applying some of the cost savings measures that you want to apply next year or can you possibly the difference.
Jo Lunder
Management
I don’t think there are one offs that we really is impacting the picture because then we would have reported on them. So this is the dynamic in the competitive landscape and as I said we will work hard to stabilize and grow profitability going forward and as I said also I think in my March interview we have quite high at the targeting (inaudible) in the last quarter and these typical seasonal promotions I don’t exactly what NTS (ph) with respect to that I think before quarter. And of course also e have a growing share of mobile businesses that have influenced the overall margin and also I said higher SG&A some increase through technical cost and it was driven by inflation through that (inaudible) for Ford and Fiesta (inaudible) but again it's I don’t know exactly how – market activities took place in the fourth quarter that our risks were clearly impacted without the typing cost and seasonable promotions and then a limber of the mix of the memo about high margin business.
Operator
Operator
Thank you. And our next question comes from the line of Tibor Bokor from ING Bank. Your line is open. Please go ahead.
Tibor Bokor - ING Bank
Analyst
I was wondering if you could give us update on the build out of the 3G network in Russia mainly the CapEx rates in Russia I assume most of that was directed into the 3G list in FTP, so if you just could confirm that and how far from your target are you in terms of penetration of the target markets that you highlighted at the priority in terms of the 3G build-out and separately to this 4G tender is expected to be launched any time in Russia. Are your – is your 3G network sort of 4G ready, so the upgrades to potential 4G would be relatively low CapEx. Thank you.
Jo Lunder
Management
I think when you look to Russia and 3G we see and TS as a benchmark for those 3G base stations needed to have a high quality network and the plan is basically to catch our study on the this year and the CapEx for levels we have communicated is reflecting, that target and I think that’s achievable and as you said the 3G is clearly now taking into consideration that there will be a 4G play in Russia as well so that’s part of the overall plan and when it comes to LTE we expect that there will be a (inaudible) contest in the lower band probably in the first half of 2012 and we are believe we have a good chance of winning one of the four locks that will be contested.
Tibor Bokor - ING Bank
Analyst
And quick technical question on the value added services as a percentage of mobile service revenues in Russia, can you update us, basically the question is you have a very strong growth in fourth quarter in terms of the mobile service revenue. How much was coming from voice and how much from value added services?
Jo Lunder
Management
That one I need to come back to you on actually because I don’t want to go give you the wrong information but there was no trend shift, what you saw in the third quarter continually in the fourth, I am concerned but I need to go back and relook at that. If you come back then you don’t have to after this meeting we will give you an answer on that.
Operator
Operator
Thank you. Ladies and gentlemen this does conclude our question and answer period for today. And I would now like to turn the conference back over to Jo Lunder for any closing remarks.
Jo Lunder
Management
Okay. Thank you so much everybody for participating. I hope you were able to take down our numbers and as I said in my intro we are quite optimistic about the future. We have a robust business that grew organically year-over-year, stably this year. A good underlying customer, no big immediate refinancing needs through all market positions in many good markets and good support I think from our shareholders as well. So, we look forward, we understand what their challenges are and I think hope so we have to put together now a three year plan and a value gender that everyone is lining up behind shareholders throughout the board, top management and the business units have and hopefully we will be able to create value for shareholders going forward and I thank you for participating. I thank you for all the questions and of course we always when we meet or additional questions and we will coordinate everything and I think you will find our contact details on the web or in earnings listed. So thank you very much everybody.
Operator
Operator
Ladies and gentlemen and thank for your participation in today’s conference. This does conclude the program and you may all disconnect. Have a great rest of the day.