Alan Masarek
Analyst · Craig-Hallum. Your line is open
Thanks, Hunter. Good morning, it's great to be with you to discuss our results and to update you on the progress we are making on our strategic priorities. We are off to a solid start in 2017. Consolidated revenue in the first quarter was $243 million, a 7% year-over-year increase and our eighth consecutive of year-over-year consolidated revenue growth. More important we have continued to execute on our plans to transform volumes into a market leading cloud communications company. Our strategy remains routed in continued investment in Vonage business to drive faster and long-term growth. And we are continuing to leverage our strategic assets, strong brand and low cost global network, along with strong cash flows from our consumer segment. For 2017 let me review our three strategic priorities in UCaaS and I'll follow later reviewing our priorities in CPaaS. Our first priority in UCaaS is to accelerate sales in the enterprise segment. Since the beginning of the year, we have made very strong progress in enterprise. Having closed four UCaaS deals which in aggregate represent more than $20 million in total contract value. Three of these four deals will each deliver more than $1 million in total contract value. While ne deal would deliver greater than $10 million in total contract value. Our second priority is to build out our multichannel sales infrastructure to drive revenue growth. We are on-track to open sales offices in nine additional markets in 2017, bringing our total to 21 markets by end of year. Of these nine new markets, seven are on the West coast, one in the Midwest and one in the Southeast. We have already hired sales leadership in several of these markets and these leaders are actively building out their teams. We are also seeing improvements in sales productivity across the board. And Kenny Wyatt, our new Chief Revenue Officer has consolidated our UCaaS and CPaaS sales teams under his leadership to promote lead sharing in sales across teams. Our third priority is to meaningfully strengthen our customer value preposition by integrating UCaaS and CPaaS. We are seeing significant improvements in our value preposition from this integration. In fact, our CPaaS solutions are profoundly changing the conversations we have with the customers. The conversations has moved well beyond simply cloudifying the PDX for contact center. Now we show customer how Vonage's Solutions can drive better business outcomes. It's a powerful combination to integrate UCaaS into other cloud based workplace tools like CRM and productivity and then link this to direct engagement with customers through CPaaS. In fact, this is what Unified Communications is all about. And while it's still the used cases are venomous and it is fundamentally separating us from the competition. A great example of these benefits is the multimillion dollar deal we signed recently with MedXM, a leading provider of preventive healthcare technology and health risk assessments. With 5000 medical staff personal, MedXM uses advanced technology to drive improve patients outcomes. MedXM selected Vonage because our communication solution is driving better business outcomes on their behalf. They are deploying Vonage premier integrated with their G Suite which is their productivity suite as well as our advanced context center powered by [indiscernible]. But most important to our win is that MedXM will our CPaaS platform to better engage with their medical staff and patients by automatically sending appointment reminders, connecting a MedXM member seeking urgent care with nearby physician in real time or with other solution that connect doctors and patients. Now with that as a backdrop, let’s review our first quarter results in more detail. Total Vonage business Q1 revenue was $112 million a 51% year-over-year increase. This quarter also proved out that large enterprise are seeing Vonage as their go to partner to enable their move to cloud communication. So as I mentioned, we signed a deal with a total contract value of greater than $10 million in revenue. This customer is the largest residential, real estate company in United States. They own and operate the best known residential real estate brands in the market. We are contracted to deploy our Vonage premier UCaaS suite across 550 company owned location to at least 20,000 corporate seats. In addition we are partnering with their corporate franchise team to offer Vonage service to their 4000 franchise offices in the United States. Vonage was selected for our mobile solution, our video conferencing and collaboration tools and integration with sales force in Office 365. These services will be delivered with full QOS over Vonage's nationwide MPLS network as well as through our SmartWAN solution. The ability to provide QOS coupled with real time reporting and analytics with critical to wining this our RFP. And this was a highly competitive situation that included virtually all of the leading UCaaS and Telco organizations, as well as detailed and lengthy pilot process. These large multi million deals are complex and they take and significant time and corporate resources to close and deploy, but they carry significant contract and life time value, I'm very proud of our team for this win. Other significant UCaaS wins include one of the largest radio broadcasting companies in U.S. with more than 500 owned stations across the country and a large publically traded restaurant chain with more than 550 locations and for this restaurant chain CPaaS was absolutely key to our win. Finally we continue to make progress on our strategic relationship with Amazon; we are already using Amazon Chime Pro as a lead generator for sales of Vonage Essentials to larger customers versus its traditional focus on the micro customer segment. And we continue to work towards the Q3 launch of Amazon's web properties as distribution channels for Vonage Essentials. Our products will be sold across Amazon.com/business and the AWS marketplace. Now let's turn to next move. The Vonage API platform, where the teams delivered strong results. In Q1 Vonage API platform revenues were $26 million a 31% year-over-year pro forma interest. During the quarter, we saw solid traction with our new voice API and we made excellent progress against our three key CPaaS initiatives. The first initiative was the build developer awareness and we made solid progress building out this awareness, our developer count increased 42,000 during the quarter, we now stand at 249,000 registered developers and our growth has accelerated each quarter for four consecutive quarters. We are registering developers from all over the world and from companies large and small spanning virtually every industry and vertical. This strong developer growth is critical to further developing the long tail revenue opportunity. Our second key initiative is to expand the footprint and reach of our CPaaS sales force. We have meaningfully increased the size of our CPaaS sales force worldwide. And in particular, we have added more sales people with voice expertise. We have also begun to efficiently use our 400 UCaaS sales people to generate leads for their CPaaS colleagues. Later this year, we expect our UCaaS sales force to begin selling CPaaS products serving as a significant force multiplier to our CPaaS sales teams. And while it's still early results have been strong. Our U.S. sales pipeline have increased significantly, and first quarter U.S. based revenue increased 40% from the prior year. During the quarter, we also won some notable new accounts, We won Lift, the second largest ride sharing service in U.S. Lift selected Vonage to power real time SMS communications. This was a competitive takeaway win and our SMS API enables Lift’s more than 100,000 drivers to provide faster update and the ability for drivers and passengers to text each other without sharing personal phone numbers. We also won Get, which is Europe's number one ride sharing and mobility service. Get selected Nexmo powered voice communications for the mobile application and we won their voice business from an established competitor because of our network quality. We continue to benefit from the massive growth of the ride sharing industry. As we now have relationships with Lift , Get, Uber and others as they all seek better communications solutions to connect with their customers. Also in the quarter, we expanded our partnership with the Zoho by integrating Nexmo Voice APIs into the Zoho CRM platform. Users can make phone calls within the Zoho CRM, send customized voice calls through CRM workflows or set IVRs for outgoing and incoming calls. And finally, we just last week, we went live with Connectivity to Microsoft Flow and it's automation suite. This opens up a large opportunity for developers to embed communications into applications built on Microsoft infrastructure including Office 365 and Azure customer base. Our third initiative was to meaningfully adds the utility and usability of our CPaaS and we have added features to our number insight API to provide the full caller name for a person or business and a major U.S. bank selected us for many use cases, including the ability to update their CRM database by validating the caller’s name and phone number. We also added 40 carriers to our SMS network and 10 carriers to our international voice network. In April, we added to our strong relationship with Amazon Web Services by integrating our API platform with LEX, Amazon's Artificial Intelligent service that power's Amazon Alexa. This integration gives developers an easy way to build custom bots driven by natural language understanding and to deliver those solutions through phone text, app or mobile device. So in closing, I'm really pleased with our results and I'm encouraged by our progress. In only three years we have built the largest revenue base in business cloud communications and we have created a unique value proposition from the integration of UCaaS and CPaaS. We have demonstrated the power of our brand to efficiently move from its roots in residential to a leadership position in business. And now we demonstrated the power of our products, and our service delivery and our network infrastructure to win large enterprise customers across both UCaaS and CPaaS. We have a clear strategy to become the differentiated leader in business cloud communications. By using communication to deliver better business outcomes for our customer - far beyond simply cloudifying the PBX or contacts center. We are fundamentally delivering those better business outcomes. Thank you and now I'm going to turn the call over to Dave to review our financial performance in more and we will take questions at the end.