Vittorio Colao
Operator
So good afternoon, thank you very much for coming today again. We will follow today the usual program. I will give you the highlight for the quarter just ended and the year then I would hand over to Nick who will do the usual financial review then I come back and I will this time talk about the six large units, their performance and their priorities. And then go through the key elements of our strategy and of course then we will be joined by our colleagues for Q&A. So full year highlights first of all financial performance, our Q4 service revenue declined 3.8%, 4% if you include Italy at 100%. This is really two stories, one is Europe where service revenue declined 8.5% we have to say and we’ll comment we have seen some improving trends in UK and Spain. And then a very good performance in emerging markets 6% with India and 12% Vodacom 5.1, data and the data will be a key topic here. In this quarter, we had improved our fixed broadband performance. Our customer base is now 9.3 million customers, the third largest in Europe and despite some headwinds and some underperformance that we will talk about, we have met our full year guidance both in terms of AOP at £4.9 billion and in terms of free cash flow at £4.8 billion. Key topics for the strategic review that I will call later Vodafone Red 12 million customers in 20 markets some good signs of improvement in churn and MPS 4G now available in 14 markets with again good ARPU and good usage data that we will share with you. Good Enterprise acceleration in our key growth areas Vodafone Global Enterprise and machine-to-machine growth and I would say more growth in the recent quarters than in the average of year which is a good sign. [Further string] has started underway we are accelerating that have been down initial focus has been on India and Germany with common debt and then of course unified communication with the fiber being laid down in Spain, Portugal continuing and actually continuing to the commercial effort now and Italy about to start. On is about to come is expected to be completed in the second quarter and of course just for the records we have closed the U.S. transaction with $85 billion return to shareholders. We then turn to Nick and then getting back for the operation review.