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Victoria's Secret & Co. (VSCO)

Q2 2024 Earnings Call· Thu, Aug 29, 2024

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Transcript

Operator

Operator

Good morning. My name is Amanda, and I will be your conference operator today. At this time, I'd like to welcome everyone to the Victoria's Secret & Company’s Second Quarter 2024 Earnings Conference Call. Please be advised that today's conference is being recorded. All parties will remain in a listen-only mode. I would now like to turn the conference over to Mr. Kevin Wynk, Vice President of External Financial Reporting and Investor Relations of Victoria's Secret & Company. Kevin, you may begin.

Kevin Wynk

Management

Thank you, Amanda. Good morning, and welcome to Victoria's Secret & Company's second quarter earnings conference call for the period ended August 3, 2024. As a matter of formality, I would like to remind you that any forward-looking statements we may make today are subject to our Safe Harbor statements found in our SEC filings and in our press releases. Joining me on the call today is CFO and Interim CEO, Tim Johnson. We are available today for up to 45 minutes to answer any questions. Certain results we discuss on the call today are adjusted results and exclude the impact of certain items described in our press release and our SEC filings. Reconciliations of these and other non-GAAP measures to the most comparable GAAP measures are included in our press release, our SEC filings, and the investor presentation posted on the Investors section of our website. Thanks. And now, I'll turn the call over to T.J..

Tim Johnson

Management

Thanks, Kevin, and good morning, everyone. I'm pleased to report that second quarter results exceeded or met our expectations for the quarter on all key financial metrics and we delivered year-over-year quarterly operating income growth for the first-time since 2021. We were encouraged by the continued sequential improvement in quarterly sales results in North America for the fourth consecutive quarter, as sales trends improved in both our stores and our digital channels. Our customers responded to new merchandise deliveries and events with particular success in the launch of our Victoria's Secret Dream bra collection, in apparel with our PINK Friday back to campus event in late July and through consistent steady improvement of VS sport as we introduce the Featherweight Max front-close bra and a broader assortment of merchandise flowed to stores and digital. Sales for the second quarter 2024 were $1.4 billion, a decrease of 1% to last year and at the better end of our expectations for the quarter. In North America, the improvement in sales trends was evident in both our stores and in our digital businesses. Momentum experienced at the end of first quarter in April continued into the month of May. As anticipated, sales performance during our semi-annual sale period in the June timeframe was lower than last year, driven by fewer units on sale particularly in PINK apparel. We saw strength in July driven by the introduction of product newness with Victoria's Secret Dream bra collection, in apparel with our PINK Friday back to campus event and consistent steady growth of VS sport. From a store's perspective, we experienced improvement in traffic, which outperformed the balance of the mall for the quarter and with meaningful outperformance in late July during PINK Friday. In terms of our digital business, traffic levels improved in the quarter…

Operator

Operator

Thank you. [Operator Instructions] Our first question comes from the line of Ike Boruchow with Wells Fargo. Your line is open.

Ike Boruchow

Analyst

Hi. Good morning, TJ. Congrats on the results. Two – I think two from me. Just first real quick on the model, you talked about International up high singles, it sounds like you're confident there. Can you just tell us, what you're expecting from the International segment in the back half of the year? And then could you just elaborate further on the promo environment that you're seeing and what you're basically baking into your plan? I'm most curious what kind of promo/gross margin outlook you can maybe share with us for the fourth quarter specifically? Thanks.

Tim Johnson

Management

Yeah. Thanks for the question, Ike. First-off, we’re -- continue to be very, very excited about our International business really all around the world. As I mentioned in our prepared remarks, both the travel retail as well as franchise businesses were the strongest in second quarter. We continue to do very well with our partners in the U.K. And the one area of the International business that softened a bit is in China, which is, I don't think unique to our business. There does appear to be a more pressured consumer there in that country at the moment. As we look forward, I would expect more of the same from our travel retail and franchise partners in the third quarter, as well as our partners in the U.K. I do think there's some timing on promotional events in China and some events that are more national in nature from an e-commerce perspective that will likely get pulled into third quarter because of the calendar shift. So third quarter for our International business might be a little bit better than fourth, but I think that's largely due to calendar shifts in and around the China business. From a promo perspective, as we look at third quarter and fourth quarter, our guidance assumes much of the same that we've incurred here in the front half of the year. We do think it will continue to be promotional. We're prepared to be more promotional if need be in the third and fourth quarter to drive our outcomes. I think what the business has gotten much, much sharper with is utilizing key areas of the business. I mentioned the beauty business as a traffic driver. You've seen us be very successful leveraging our panty business as a traffic driver. Clearly, the size and growth…

Ike Boruchow

Analyst

Could you say gross margins will be up or down in the fourth quarter?

Tim Johnson

Management

Gross margins are guided to be up in the third quarter. I'd say embedded in the model is the rate might be down a little bit in fourth quarter principally because you'll recall we had an extra week in our results last year and obviously an extra week of selling and leveraging B&O has a pretty meaningful impact on margin rates. But I would suggest from a merchandise margin rate when we think about the fourth quarter compared to last year, it might be down a little bit. But the gross margin rate being down is more about the B&O rate than anything else.

Ike Boruchow

Analyst

Perfect. Thank you.

Tim Johnson

Management

Yeah.

Operator

Operator

Thank you. Our next question comes from Alex Straton with Morgan Stanley. Your line is open.

Alex Straton

Analyst · Morgan Stanley. Your line is open.

Great. Thanks so much. I just have a couple for you both. So just on the sales guidance raised for the year, I know you said you did have that embed the back half outlook being slightly better than previous. Can you just talk to us about where you've grown more optimistic either by banner or geography or category, just so we understand that a little bit more? And then just a quick follow-up on your promo color that you just gave which was super helpful. I'm just wondering bigger picture, do you feel like you guys are at the right promotional levels or is it still too elevated compared to what you think of as like a steady state level for the brand? Thanks a lot.

Tim Johnson

Management

Yeah. Thanks for the question, Alex. I think raising the sales guide for the year was predominantly this spring outperform -- coming in at the better end of the range two quarters in a row. Obviously pushed the year up a little bit in terms of dollars. I'd say generally speaking that the sales estimates for the balance of the year are largely unchanged, where the model probably got a little bit stronger would be below the sales line and some of the margin elements or particularly from an expense standpoint, the teams continue to do a great job managing costs and managing inventory and cash. I think from a -- what am I kind of most encouraged by, I'll just reiterate what I mentioned that product acceptance early in both The Victoria's Secret and PINK brands has been very encouraging. As I mentioned, we've been waiting for this inflection moment here in July and August for a long period of time and the newness that we were expecting both in intimates and adjacent categories to intimates has shown up and is doing well. I think that's the single most encouraging part of what we're seeing in the business. And the team that has been working on that tirelessly, has done a really, really good job. I think from a promo color and kind of back half of the year or just general discounting levels, it is true our discount rate is up a little bit year-on-year. I think it's also true that we don't believe that we should be at this discount rate forever and ever. I think this is a reflection of the environment. It's a reflection of where we are in terms of the evolution of the merchandising assortments and making sure that we're getting enough customers across the lease line or to our site for trial of the newness that the teams have delivered. Coming out of the holiday season and going into next year, I think we would all like to believe that we could be a little less promotional as a brand. And I'm sure, we'll be working towards that. I do think it's important to highlight and I've mentioned this on previous calls that we do have a fair amount of testing rigor around promotionality. And what I mean by that is, we do have testing control groups or holdout groups where we are less promotional. And in the current environment, what we're seeing is that promotions matter. Promotions matter to the customer. They're accretive to sales and accretive to margin dollars. So again, for the moment and where we are in the evolution of merchandising and where we are with the customer, we think the promotions make sense. Longer term, I think we would all like to be a little less promotional than we are today.

Alex Straton

Analyst · Morgan Stanley. Your line is open.

Great. Good luck.

Tim Johnson

Management

Thanks, Alex.

Operator

Operator

Thank you. Our next question comes from Corey Tarlowe with Jefferies. Your line is open.

Corey Tarlowe

Analyst · Jefferies. Your line is open.

Great. Thanks, and good morning. So T.J., I wanted to ask about PINK because you highlighted an improvement there and I know that you've infused a fair amount of newness in that segment. Could you talk a little bit about what you feel is working with that segment and what you think the trajectory might look like into the back half? Thanks so much.

Tim Johnson

Management

Yeah. Thanks for the question, Corey. And it's -- we've been looking forward to talking about the PINK business in a positive light, because there's been a tremendous amount of work to get us here. I think in summary, teas, tanks, dresses continue to start off well for the business in July and August around the PINK Friday event. And as we deliver more and more newness in capsules to the front of the store, we're seeing good customer response. If you think about what you see on the front table, particularly end of July and early August, a fair amount of stores had sell out activity. But tees, tanks and dresses were some of the early good winners for the business. You might have seen some denim shorts on the front table here in the third quarter, different types of pant inventory available for sale. And I'd be remiss if I didn't mention the Wink bra that delivered early in the season that has continued to sell through well. So I think there are a number of different category examples, Corey, that give us optimism as we move into the back half of the year that there's more opportunity to come with PINK. For back-to-school, I'd be remiss, if I didn't mention that we actually had backpacks this year to drive customers to the store and to get that basket started and use it as a promotional item. So backpacks for back-to-school is a pretty novel idea and the teams have done a good job executing against that and it's been very well received. I think maybe one of the most encouraging parts if you were and I know you're in stores almost every day, if not every day, but for those that are in-store particularly end of July and for back-to-school, seeing a younger customer return to the PINK side of the store was very encouraging for our stores team and our merchant team. So getting back to that younger customer in that 18 to 22 year old age demographic, you saw significantly more of that type of foot traffic in our stores in late July and August than maybe you have in prior seasons. So a lot to like about what's happening so far in PINK, but more to come.

Corey Tarlowe

Analyst · Jefferies. Your line is open.

Great. Thanks so much and best of luck.

Tim Johnson

Management

Yeah. Thanks.

Operator

Operator

Thank you. Our next question comes from Simeon Siegel with BMO Capital Markets. Your line is open. Simeon, your line is open. You may need to unmute yourself. All right. We'll go to the next question. Our next question comes from Brooke Roach with Goldman Sachs. Your line is open.

Brooke Roach

Analyst · Goldman Sachs. Your line is open.

Good morning, and thank you for taking our question. I was hoping you could speak to the drivers of the better SG&A cost control that you saw in the quarter. Could you provide a few examples of where you're finding those efficiencies? And then as you look ahead, how are you thinking about the cadence of SG&A dollar growth in the back half of the year and any additional levers that you might be pulling there?

Tim Johnson

Management

Yeah. It was a little soft, but I think you were asking about cost opportunities and kind of what drove the outcome in second quarter and our outlook for the balance of the year. I think that's what the question was. Brooke, there were a number of different areas within the business. I wouldn't want you to think that it was any one big thing that drove the cost outperformance in second quarter. I think the best way to think about it is the teams have rallied around keeping costs under control as we've kind of come into this inflection point and they understand that driving profitability is important, while we're in this inflection moment. And keeping costs under control is one thing that we can do to help in that regard. So there are a number of different areas throughout the business whether it's closely monitoring travel and headcount or whether it's really looking at our ship commitments and promise dates and how we deliver to the customer differently from a digital and distribution standpoint or whether how we're managing our store payroll or what we're expecting of our stores in terms of changes and frequency of change and kind of monitoring that closely. There are a number of different areas throughout the business where we were able to keep costs in check here in the second quarter. We have every expectation that will continue on into the third quarter. You've probably worked through your model at this point and the leverage that we're guiding to on the sales we're guiding to has SG&A dollars relatively flat year-over-year. And I'd expect there'll probably be a little bit of growth in SG&A dollars potentially as we move into the fourth quarter when you account for the extra week last year,…

Brooke Roach

Analyst · Goldman Sachs. Your line is open.

Great. Thanks so much. I'll pass it on.

Tim Johnson

Management

Yeah. Thank you.

Operator

Operator

Thank you. Our next question comes from Mauricio Serna with UBS. Your line is open.

Mauricio Serna

Analyst · UBS. Your line is open.

Great. Good morning. Thanks for taking my questions. I wanted to ask about the third quarter guidance. It calls for a sequential improvement. I just want to understand like from a business, from a segment standpoint, what segments are driving that improvement? Is it like across the board or anything in particular? And then, like as you think about that improvement, just focus on the North America intimate market, you were mentioning that it got softer kind of slightly softer in the second quarter. What are your expectations for, like, the industry growth of the intimates -- North America intimates industry growth for the second half of the year? Thank you.

Tim Johnson

Management

Yeah. Thanks for the question, Mauricio. When we think about third quarter, if I could just maybe stay at a high level for a moment and use big round numbers. We were down 1% in Q2 as a business on the top line. We've guided to low-single digit growth in the third quarter. So 1% to 3% is how we define low-single digits. So if I just take the midpoint of that at plus 2%, so really what we're talking about is going from down 1% to plus 2% in the third quarter. In our prepared remarks, we talked about the retail calendar shift that is happening for us and all retailers this year. And as it relates to the third quarter, that's about 2 points of positive impact. So really that plus 2% in my example without the retail calendar shift would be more like, flat. So on an apples-to-apples basis, you might be talking about going from down 1% to flat. Again, on a reported basis, it would be from -- going from down 1% to plus 2% because of the calendar shift. And again, to be clear, the calendar shift is really about we move a week of -- the first week of November last year into the third quarter this year. First week of November, as you know, is a big holiday week or holiday volume starts to ramp in our business. So you can kind of hopefully visualize the positive impact there. To the heart of your question, what's going to drive that? From our view, we're already seeing some of that in our business in the month of August. I would expect the month of August will be positive in the low-single digits, if not a little bit better based on the strength of…

Mauricio Serna

Analyst · UBS. Your line is open.

Got it. And just a quick follow-up on gross margin. One of the things I noted in the commentary provided for Q3, as you call out transportation costs on Ocean-Air, maybe you could elaborate a little bit more like what kind of impact that you're expecting in Q3 gross margin and that's only like a one-time thing or is this should give – or something that we should be maybe considering for Q4 and maybe going into fiscal year ‘25? Thank you.

Tim Johnson

Management

Yeah. I wish my crystal ball was that clear on forecasting transportation rates. I can only see, for sure a month or a few weeks out Mauricio. But what we really saw was that transportation rates were down significantly as we exited 2023 and then the front part of 2024. And those transportation rates being down are what rolled through our margin and was a tailwind in the spring season. As we started to work through second quarter and in the June-July time frame and even here in August, what we've seen is that transportation rates whether it's Ocean or Air start to spike in the spot market for a number of different reasons, some capacity related, some movement between East Coast and West Coast related. But regardless, we're seeing the overall rate environment pick up here over the last few weeks and the last couple of months. Our expectation and our guidance is that likely continues through the balance of the year. So what was a tailwind will likely be a little bit of a headwind as we move into the fall season and potentially even a little bit more than that as we move into fourth quarter. Where it goes next year, your estimate might be as good as mine. But here in the near-term in our guidance, we've assumed that transportation rates are a bit of a headwind in the back half of the year.

Mauricio Serna

Analyst · UBS. Your line is open.

Got it. Very helpful. And that's also why you think like merchandise margins in Q4 might be down a little bit?

Tim Johnson

Management

It's certainly an element that is new and different. I mean, last year, transportation rates were probably close to a historical low level. And as I mentioned, since they've been spiking here late, we do think it likely continues. We do think it likely continues through the fourth quarter. So that's probably one change from, maybe our beginning of year expectation to where we are currently. I think the other piece that I'd be remiss if I didn't mention and you'll recall, fourth quarter last year is when we started seeing meaningful cost of goods sales – cost of sold reduction or reduction in average unit cost. And that's something that the teams had been working on production sourcing, merchant teams and others had been working on. It's something that's part of our transform the foundation goal. You may recall us talking about an annual opportunity of probably $130 million to $140 million or more in the form of lower unit cost, that kicked off last year in fourth quarter. And obviously, we'll have our full 12 months here wrap up in third quarter of this year. So we will start to go up against that. But in terms of year-over-year change, the transportation rates is probably the one piece, Mauricio, that's certainly different. So going from historic lows last year fourth quarter to a spiky market here in the fall season, we've tried our best to reflect that in the fourth quarter guide.

Mauricio Serna

Analyst · UBS. Your line is open.

Got it. Understood. Very helpful. Best of luck. Thank you.

Tim Johnson

Management

Thanks.

Operator

Operator

Thank you. Our next question comes from Simeon Siegel with BMO Capital Markets. Your line is open.

Simeon Siegel

Analyst · BMO Capital Markets. Your line is open.

Thanks. Hey, guys. Good morning. Hope you had a nice summer and congrats on some really nice improvement. I apologize I got disconnected. So if you already answered any of these, just disregard and I'll get it from the transcript, sorry about that. All right. So could you quantify the puts and takes behind the gross margin improvement this quarter and how you're thinking about those drivers going forward? What do you expect buying and occupancy dollars to look like going forward recognizing the comment from this past quarter? And then with the Fashion Show returning, how are you thinking about marketing dollars this year? So if any -- you said any of those four, [indiscernible] And then just higher level or I'll get them from the scripts, [indiscernible] -- And then just higher level, the EBIT dollar growth was great. (ph) So that was really encouraging. Could you speak to your comfort in continuing that inflection going forward? Is this the beginning of that turn? Thank you.

Tim Johnson

Management

You made up for last time there, Simeon. I think I got three or four things. I'll try to address all of them. But the puts and takes here in second quarter from a margin perspective, as I just mentioned with Mauricio, significantly up to last year from a rate perspective up about 80 basis points, gross margin dollar growth in excess of sales activities. So good performance in the quarter. The teams manage inventory. Inventories ended down 2% in-line with our guidance. So everything seemingly moving in the right direction. The positives here in Q2 were mostly about the cost of goods sold work that I mentioned in lower average unit costs. Because of the lag and how kind of things sell through from a margin perspective and how we recognize cost of goods, we still did have some favorable transportation activity from the front half of the year flowing through in the second quarter. Again, it gets more challenging as we move forward. Those were probably the two good guys in the quarter from a margin perspective. And then a third good guy would be just overall for the second quarter buying and occupancy dollars were actually down year-over-year. And again that helped flatten out the B&O impact on a down one sales number. The one item going the other way is, it was a promotional quarter across our category and across retail. I mentioned earlier our discount rate was up a little bit year-over-year. We did our best to try to target that discount rate in a couple of key areas namely (ph) beauty, namely panties. So this discount was not about liquidating poor performing inventory at all. This was about trying to drive trial and traffic. As we look forward from a margin perspective, guiding the…

Simeon Siegel

Analyst · BMO Capital Markets. Your line is open.

Just the idea of EBIT dollars that we're growing, they're inflecting. So just comfort in that continuing this being the beginning of the trend because that's obviously very encouraging?

Tim Johnson

Management

Yeah. So, from an -- you say EBIT, we speak in operating dollars. Since a lot of our incentive programs are tied to operating profit dollars. Yes, the inflection point for the first time since really Q3 of 2021, I think you caught it right in your note this morning, was the last time operating income dollars were up year-over-year. Our guide for Q3 suggests that should continue into this quarter. Fourth quarter is a little bit tough to look at because of the extra week year-over-year, which we did quantify that drove about $20 million of operating income last year due to the extra week. So we've got some work to do to get fourth quarter back to last year's fourth quarter from an operating income perspective. But there's a lot of dollars at play there from a volume perspective. You'll note in squeezing the model a little bit our sales expectation for Q4 is a little bit lower from a growth perspective than Q3. Again, Q3 being aided by the calendar shift. Calendar shift kind of works against you in Q4. Again that November week one moves into Q3 and you replace it with a February week and those volumes are not the same. So we've got a little bit of work to do yet on Q4, but I think the biggest opportunity there for us is the such strong early acceptance of new product on both the VS and PINK's side, really is where the opportunity sets to drive better sell through, higher sell through, better margin, lower promotion or all of the above. So, lots of like about how we're positioned for the balance of this year.

Kevin Wynk

Management

Hey, Amanda. We're running up on time here. Let's go with one more question please.

Operator

Operator

Thank you. Our last question comes from Jonna Kim with TD Cowen. Your line is open.

Jonna Kim

Analyst

Thanks for taking my question. Just quick one for me. You mentioned Adore Me grew high-single digit this quarter. Just curious what were the drivers behind it and what you're assuming for the back half for the brand? Thank you.

Tim Johnson

Management

Yeah. Thanks for the question, Jonna. In the Adore Me business, I think most people know there are actually two brands which sit inside the Adore Me business as we reported. There's the Adore Me brand which focuses primarily on intimates, but does present other categories. And then there's a second business called Daily Look, which also features at Home Try On model, but more focused on the apparel side. In the last couple of quarters, we've seen outsized growth in the Daily Look business that's driving the growth in total or overall at Adore Me. So having two different businesses, two different brands inside of that business gives the team the opportunity to toggle investment dollars from a marketing perspective into what's trending, what's working best. And I think they're doing a really, really good job of doing that, so putting the investment where the customer is in the near term. So the Daily Look for apparel side of the business is driving the majority of the growth there. Having said all of that, they're managing to the total business to high-single digit growth on the top line and pretty meaningful growth here in the second quarter from an operating income perspective. Looking forward, I'm comfortable that they have growth plans here for the third quarter. You may recall that they actually are on a one month lag to our business, so we report them on a one month lag. So we've already seen really the first half of their third quarter and the business is off to a good start and is on forecast to not only grow in the top line, but be profitable in the quarter again. So I'm happy with where we are in the near term in the Adore Me business.

Jonna Kim

Analyst

Thank you.

Kevin Wynk

Management

All right. Thank you, everyone. That concludes our call for this morning. We appreciate your interest in VS. Have a great day. Thank you.

Tim Johnson

Management

Thank you.