Earnings Labs

Verizon Communications Inc. (VZ)

Q4 2014 Earnings Call· Thu, Jan 22, 2015

$46.41

-1.76%

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Transcript

Operator

Operator

Good morning. And welcome to the Verizon Fourth Quarter 2014 Earnings Conference Call. At this time, all participants have been placed in a listen-only mode and the floor will be opened for questions following the presentation. [Operator Instructions] Today’s conference is being recorded. If you have any objections, you may disconnect at this time. It is now my pleasure to turn the call over to your host, Mr. Michael Stefanski, Senior Vice President, Investor Relations.

Michael Stefanski

Analyst · JPMorgan. Please go ahead with your question

Thanks, David. Good morning. And welcome to our fourth quarter earnings conference call. This is Mike Stefanski, and I’m here with Fran Shammo, our Chief Financial Officer. As a reminder, our earnings release, financial and operating information, the investor quarterly and the presentation slides are available on our Investor Relations website. Replays and a transcript of this call will also be made available on our website. Before we get started, I’d like to draw your attention to our Safe Harbor statement on slide two. Information in this presentation contains statements about expected future events and financial results that are forward-looking and subject to risks and uncertainties. Discussion of factors that may affect future results is contained in Verizon’s filings with the SEC, which are available on our website. This presentation contains certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are included in the financial materials we have posted to our website. Before Fran goes through our performance results, I like to cover our earnings reconciliation for the fourth quarter and highlight a few special items. These are displayed on slide three. For the fourth quarter we reported a loss of $0.54 per share on a GAAP basis. This reported result includes several significant non-operational items that I would like to highlight. The largest item is our year-end mark-to-market adjustment of pension and OPEB liabilities. This year we recorded a pretax expense of $7 billion to increase our pension and OPEB liability. This adjustment which was primarily non-cash was caused by changes in the discount rate, the adoption of new mortality tables and other actuarial assumptions. We also incurred pretax expenses of $502 million related to severance costs under our existing separation plans. On an after-tax basis, these two charges amounted to $4.7…

Fran Shammo

Analyst · JPMorgan. Please go ahead with your question

Thanks Mike. Good morning everyone and happy New Year. 2014 was a great year of execution and achievement for Verizon from both a strategic and financial perspective. We delivered strong operating and financial performance and further demonstrated our ability to compete effectively in any environment. Strategically, our most notable accomplishment was completing the transaction for full ownership of Verizon Wireless. We closed the deal in late February, providing immediate earnings accretion and full access to the cash flows of what we believe is the best Wireless asset in the world. Throughout the year, we continued our steady and consistent investment in our networks and platforms, which are critical to driving profitable growth in the future. Our strong cash generation enabled us to invest $17.2 billion of capital and returned value to shareholders through dividend payments, which totaled $7.8 billion for the year. Last September, our Board of Directors approved 3.8% dividend increase, raising the annual amount to $2.20 per share. At the same time, we are investing and innovating for the future through new growth businesses and integrated product development efforts in rapidly evolving markets like mobile video and the Internet of Things. The foundation of our continued success is network excellence, which is the hallmark of the Verizon brand. We believe that steady and consistent network and platform investments provide the foundation for innovative products and services, which will fuel profitable growth. The depth and breadth of our networks provide the fundamental strength and basis for our competitive advantage. Our industry is strong and demand is growing with customers using Wireless and Broadband even more and in different ways than ever before. Our competitive position is very strong and we are well-positioned from a strategic standpoint to capitalize on these market trends. In Wireless, we had another exceptional year…

Michael Stefanski

Analyst · JPMorgan. Please go ahead with your question

Thank you, Fran. David, we are now ready to take the first question.

Operator

Operator

[Operator Instructions] Your first question today comes from Phil Cusick of JPMorgan. Please go ahead with your question.

Phil Cusick

Analyst · JPMorgan. Please go ahead with your question

Hey, guys. Thanks. Fran, I guess to start speaking of free cash flow needs in the Wireless industry, can you help us range your 2015 free cash flow given the commentary on higher cash pension expense, EIP and CapEx?

Fran Shammo

Analyst · JPMorgan. Please go ahead with your question

Thanks, Phil. I’m not going to get into the specific guidance on free cash flow, but you can see what we generated this year. I’ve guided you to a consistent EBITDA margin on a growth rate of revenue of at least 4%, and I want to stress that at least 4%. The other thing is, I think that cash taxes at this point given where we are, if we don't give bonus extension from '15 into '16 that obviously that puts more pressure in '16 on cash taxes as well. So I'm not going to get into specific guidance on that metric, but I think I've given enough to put us in the ballpark.

Phil Cusick

Analyst · JPMorgan. Please go ahead with your question

Maybe I can try again. Given the revenue growth, can you talk about your assumptions on the Edge mix in 2015, so how much of that revenue growth should we think about is coming from equipment revenue that’s more recognized than cash? Thanks.

Fran Shammo

Analyst · JPMorgan. Please go ahead with your question

Yeah. So I think on the revenue growth side of at least 4%, if you think about that metric. What we are planning for right now is that our Edge take rate probably increases to around 34%, 35% take rate, so some of that will be equipment revenue. But I think what you have to focus in on is if you look at the service revenue component, you look at the recurring revenue of FiOS. So if you look at the recurring revenues of this business, 4% plus is an achievable metric, but obviously equipment revenue will play a factor in that. But keep in mind as we start to -- start to go out into the future on the installment sales, the installment sales really neutralized themselves over two-year period of time if you think of it that way. So as we collect more on installment sales, we are putting more on, but cash flow is starting to catch up with it. So I would keep that all in mind. The other thing too is from a cash flow perspective, we are looking at alternatives around the receivable as this grows. So you could see us do things around securitization in the future, not that that we are announcing anything today. But that is a possibility that we’re looking at as we continue to grow that mix on the Edge program.

Phil Cusick

Analyst · JPMorgan. Please go ahead with your question

That helps. Thanks, Fran.

Michael Stefanski

Analyst · JPMorgan. Please go ahead with your question

David, we can take the next question now?

Operator

Operator

Your next question comes from Simon Flannery of Morgan Stanley. Please go ahead with your question.

Simon Flannery

Analyst · Morgan Stanley. Please go ahead with your question

Great. Thanks very much. Good morning. Fran, you talked in your summary comments about your focus on non-strategic assets sales. There has been a lot of talk for about towers for a while, we haven’t seen anything yet. Can you just talk about towers and then access lines, datacenters, enterprise, how you are thinking about some other -- some of these assets and what we should expect going forward? Thanks.

Fran Shammo

Analyst · Morgan Stanley. Please go ahead with your question

Look, I think, we’ve talked about a lot of this in the past. But at this point, we are aware of all the rumors in the marketplace. Naturally we don't have any comment on any specific rumors, but we have consistently said that we are always looking at all kinds of strategic transactions and if they are the right transactions and provide value to our shareholders, we will execute on those transactions and at that time, we will come back to you and announce our strategy around that. But beyond that there's really nothing else to say on this subject.

Simon Flannery

Analyst · Morgan Stanley. Please go ahead with your question

So, just to say, are you -- you expect to make some transactions this year or is it just dependent on the terms?

Fran Shammo

Analyst · Morgan Stanley. Please go ahead with your question

I think, what I would say is, we continue to look at all strategic availability and if something makes sense then we will execute on that strategic initiative.

Simon Flannery

Analyst · Morgan Stanley. Please go ahead with your question

Great. Thank you.

Michael Stefanski

Analyst · Morgan Stanley. Please go ahead with your question

David, we can take the next question now?

Operator

Operator

Your next question comes from David Barden of Bank of America Merrill Lynch. Please go ahead with your question.

David Barden

Analyst · Bank of America Merrill Lynch. Please go ahead with your question

Hey, guys. Thanks for taking the questions. So, Fran, just on your comments about free cash flow kind of governing the competitive intensity in the space, could you talk about the assumptions that you're making for your 2015 expectations? Are you assuming that competition kind of continues at its current course and speed? Does it level out at kind of current levels or are you assuming that maybe it even reverses course, it would be kind of helpful to get a sense of the backdrop you're making assumptions on? And then second, just kind of whilst in the headlines, could you opine a little bit on what you think the import of Google kind of doing an MVNO in this space, is did you have a chance to talk to them about what their plans are, as they kind of where going in the market looking to try to execute on something? It would be helpful to get some color on that? Great. Thanks.

Fran Shammo

Analyst · Bank of America Merrill Lynch. Please go ahead with your question

All right. So look, I think, it’s important just to set the stage here. All the hype around 2014 around price competition and the intensity of the competition, and just look at what Verizon delivered during all that period of time. So we had topline growth of 5.7%, we expanded the EBITDA by $1 billion in Wireless, we expanded the EBITDA in Wireline of $200 million, we had net [phone] [ph] adds which seemed to be the big issue of 1.3 million in this competitive environment and we grow our overall net adds year-over-year by 24%. So I think the basic point here is, is that we will continue to compete and we will continue to compete at a positive profitable value. I talk -- also it's important as we enter into 2015, with the competition we are also doing a lot of different things. So number one, based on our base, as I said in my comments, we saw 13 million 3G smartphones and 18.5 million basic phones that we will pursue to upgrade into our 4G LTE network that is more efficient, generates more revenue. Tablets are only 8% of our base and as I said in the past, tablets will continue to be a very large piece of our growth into the future. Tablets are very, very good because, one, they make it more sticky at the account level; two, we get a recurring revenue stream albeit lower than a smartphone but the subsidy on that is much reduced. And then also, it also increases the amount of usage and video uptake on the network, which is what we’re driving to is the more usage to benefit on the bundles. The other thing is, as you look out to us and directions we’re taking, obviously as we…

David Barden

Analyst · Bank of America Merrill Lynch. Please go ahead with your question

Thanks a lot, Fran.

Michael Stefanski

Analyst · Bank of America Merrill Lynch. Please go ahead with your question

David, we can take the next question now please.

Operator

Operator

Your next question comes from John Hodulik of UBS. Please go ahead with your question.

John Hodulik

Analyst · UBS. Please go ahead with your question

Okay. Thanks. Good morning guys. As you look at the results of the Wireless quarter churn and the upgrade rate really for standout as having spiked. And obviously, there is couple of drivers, I think the competition and the number of iPhones you guys are renewing this quarter. So is there a way, Fran, to sort of delineate the two and as you look out to 2015, are these -- do you expect these numbers to remain elevated because of competition or should we expect them to both, trend back towards a more normalized level? Thanks.

Fran Shammo

Analyst · UBS. Please go ahead with your question

Yeah, thanks John. So I think this is what we need to look at, as we said in the remarks and follow the words carefully is that we will pursue our base. We will pursue net adds and we will pursue upgrades that are financially beneficial to the company. So what that means is at a 1.14% churn rate, you should take that as we did not go to places where we do not financially want to go to save a customer. And there's going to be certain customers who leave us for price and we're just not going to compete with that because it doesn’t make financial sense for us to do that. As far as why upgrades were so high, I think you have to go back a little bit and reflect on what we did in the past. So if you look at 2013, we made a lot of policy changes around upgrades. It pushed the upgrade view back into ‘14. So in ‘14, we took probably more upgrades than we generally would have taken because of those policy changes. But as we came out of the third quarter, I said that we had about 3.2 million iPhones in our base that were coming out of contract. And that was the signal that we were going to aggressively go after those 3.2 million customers and we did. We are very satisfied with the quality of the upgrades. So if you look at it from that perspective in the remarks I made, look at it on a percentage basis. 78% of our upgrades are what we would call strategic quality upgrades and that means a 3G to 4G, or basic to 4G, or a high value type customer who delivers a lot of value to us and we appreciate their business and we want to keep them as a customer. So that’s how you should view this, John and I think that with the competition and some of the pricing that’s out there, you should think that we are going to have a higher churn rate because some customers we are just going to financially keep.

John Hodulik

Analyst · UBS. Please go ahead with your question

Sounds good. Thanks.

Michael Stefanski

Analyst · UBS. Please go ahead with your question

David, next question, please?

Operator

Operator

Your next question comes from Mike Rollins of Citi Investment Research. Please go ahead with your question.

Mike Rollins

Analyst · Citi Investment Research. Please go ahead with your question

Thanks for taking the question. Just two. First, if you look at the margin guidance that you are providing on a consolidated level and the aspirations to improve the Wireline margins, does that mean that Wireless margins are facing some headwinds just as you are processing the higher volume environment coming off the fourth quarter and some of your initiatives that you are planning for 2015? And then secondly, Fran, if you can give us an update on your video strategy with any more details or perspectives you could share with us on what that product might look like later in the year when you talked about launching it? Thanks.

Fran Shammo

Analyst · Citi Investment Research. Please go ahead with your question

Thanks Michael. So on the competitive consolidated margin, look I think it's important again that you focus on the words. We said at least topline 4% growth. We said that we would have at least a consolidated margin consistent with 2014, but I think you need to put it in perspective that we had an extremely heavy fourth quarter in 2014. So, I would not expect that to repeat in 2015, given the iconic devices that hit and given the level of competition at this point in time versus what we would expect next year. I think the other important thing too is, as you are focusing in on this, I think it's important to focus on 2014 earnings per share, so we grew at 18%. I know most of you will subtract out the 10% for the accretion of Vodafone. So when you look at it, the core business in this highly competitive environment grew at 8%. I would also say that don’t get ahead of yourselves on the Wireline accretion of margin as Lowell and I said before, this will be a slow progression of Wireline accretion. So we grew 80 basis points this year. We will continue to focus in on topline growth and continue to take out those costs, continue our copper to fiber migration efforts and continue to become more efficient of the company. So, I wouldn't read too much into. We expect Wireline to jump off the charts and Wireless to go down. On the over-the-top strategy, I guess I'm not going to disclose as to too much what we are going to do. But I think if you look at the environment, there is a lot of positive things coming out of the environment. So if you look at what Dish has done around some of their recent launches, look at CBS and their own launch of over-the-top with their own programming. This just leads us to a path of content owners are willing to open up their content to different models and that's exactly what we are going to execute on it. And we are working with many content providers to join that model and we will have a lot more to say about that and Marni and I obviously, Lowell will talk more about that when we launch our first product come this summer.

Mike Rollins

Analyst · Citi Investment Research. Please go ahead with your question

Thanks very much.

Michael Stefanski

Analyst · Citi Investment Research. Please go ahead with your question

David, next question please?

Operator

Operator

Your next question comes from Brett Feldman of Goldman Sachs. Please go ahead with your question.

Brett Feldman

Analyst · Goldman Sachs. Please go ahead with your question

Thanks. And I’m going to follow up a little bit on what Mike said and Fran in your response. Typically when we see telecom operators start ramping content driven models, there is a big upfront investment particularly in content costs. So just wonder if you can maybe just help us think, are we going to begin to see any of that spending flow through your P&L this year and is that a component of how you thought about your margin guidance you provided? Thanks.

Fran Shammo

Analyst · Goldman Sachs. Please go ahead with your question

Well, number one, on the traditional model of FiOS, obviously in our guidance we've included an increase in content cost because every year you have a content cost and you should feature in around, consistent with where we were in 2014 around a 3% to 4% content increase cost right now is what we are projecting. As far as the new model, again, I'm not going to get a lot into that model. You should not think about it as a traditional linear TV model. It's going to be, I would think a different type of a model. So, we'll wait till midsummer when we can talk more about that. But within our plan, we do have those content costs.

Brett Feldman

Analyst · Goldman Sachs. Please go ahead with your question

Okay. Great. Thanks for the color.

Michael Stefanski

Analyst · Goldman Sachs. Please go ahead with your question

David, next question please?

Operator

Operator

Your next question comes from Mike McCormack of Jefferies. Please go ahead with your question.

Mike McCormack

Analyst · Jefferies. Please go ahead with your question

Hey, guys. Thanks. I guess, Fran, following on, I guess, somewhat related to the Wireless margin story in 2015. But just trying to get a sense for what your thoughts are on ARPA sort of puts and takes? Obviously, you’re talking about some potential, I guess, save retention tools on your base, the competitive landscape. Do we still think you can get some modest growth on ARPA in '15? And then secondly, the CapEx level, I think, is a bit above what prior commentary had been, not dramatically, but trying to get a sense for what that is, whether it’s Wireline, Wireless? I know you and I had spoken about densification back in December, I am assuming it’s probably related to that. Thanks.

Fran Shammo

Analyst · Jefferies. Please go ahead with your question

Thanks, Mike. So, on the VZW margin, the follow-up question on around the ARPA, I think this becomes a more tricky question, because obviously ARPA is around service. And with the Edge program, we are kind of convoluting that now, that it’s a tougher metric to get your hands around, which is why we are giving out the recurring installment billings to try to get it on an apples-to-apples comparison. But if you think about that, we grew that ARPA by 5.2%. So look, I think, given everything that’s going on, and given that the fact that I said we would have a topline growth of 4%, obviously we believe that we can continue to accrete the ARPA of this business, given everything I said about the additional growth things that we’re keen in on, just the jump off point that we came into this year. So the other thing too is if you go back to 2012, the fourth quarter of '12 was very much like this quarter of '14. We really placed the bet on growth and upgrades and solidifying our base. In '12, albeit we added lot more smartphone net adds back then, but it’s pretty much the same quarter that gives us a great basis to jump off into 2015. So that’s how I would think about the ARPA as a metric. On CapEx, Mike, it goes directly to what you said. I have been pretty consistent with this in the fact that we will spend more CapEx in the Wireless side and we will continue to curtail CapEx on the Wireline side. And some of that’s, because we are getting to the end of our committed build around FiOS. Penetration is getting higher. We are reconnecting homes that we’ve already connected. So it’s not additional capital that we have to outlay and we are very focused on those, what we call connected homes that are not our customers to go aback after them that that is a very good return for us, because we’ve already spent the capital to connect that home. So it’s a lot of combination around that. But yes, this is around densification, this is around our projection of growth for the Wireless industry and staying ahead of that. So again, it’s all about encompassing. So we are looking at a slight increase from where we ended 2014.

Mike McCormack

Analyst · Jefferies. Please go ahead with your question

And Fran, just thinking about the densification, are there particular markets where you guys are spending more? Are there pressure points that you look at in '15 is being areas where you would need to sort of not rush and go out and spend, but I guess there is a focus?

Fran Shammo

Analyst · Jefferies. Please go ahead with your question

Not really. I mean, it’s pretty consistent with what we did in '14. I mean, obviously, your major cities are where you have your biggest densification happening right now. Because as we launch AWS around the U.S. and get the coverage map up, AWS is really handling most of that outside of the major cities, but it’s the major cities that are being densified on a quicker basis.

Mike McCormack

Analyst · Jefferies. Please go ahead with your question

Okay, great. Thank you, guys.

Michael Stefanski

Analyst · Jefferies. Please go ahead with your question

David, let’s take the next question.

Operator

Operator

Your next question comes from Amir Rozwadowski of Barclays. Please go ahead with your question.

Amir Rozwadowski

Analyst · Barclays. Please go ahead with your question

Thank you very much. And good morning, folks. Fran, it does seem as one of the standouts for you folks has been the ability to reduce costs through operational efficiency. And I know you touched upon this with some of your questions in your prepared remarks. But is there any sense that you can give us sort of the scope of opportunities over a multiyear period? I guess the genesis of the question is really we find ourselves in an intensely competitive environment as you had mentioned. How much opportunity is there for you folks to continue to drive down costs in order to retain this sort of industry leading margin profile on cash generation ability that you guys have built over for the last couple of years?

Fran Shammo

Analyst · Barclays. Please go ahead with your question

Just a couple of thoughts around that. Number one is, obviously the more and more we convert 3G customers to 4G that affords us the ability to get on a much more efficient network, it affords us the ability to reappropriate our spectrum, and it affords us to actually start to run down if you will the higher cost network of 3G. So, all of that plays into this. The other thing is, as we said before, we have a very cost structure in servicing our customers and you’re going to see some things different of how we approach customers and mainly around getting more around self serve, so that we can do more of the handsets. And we saw over the last two years, starting in 2013 into the 2014, that this played a big role and how we take cost out of the Wireless cost structure. On the Wireline side, it’s just continuing to do more of the same. So we really don’t play up the fact of all the copper to fiber migration. But this is really starting to pay benefits to us. And as we’ve said, we’ve been doing this for the last three years. We are now in the position of starting to shutdown central offices, which free up real estate for us to monetize and get out of. It reduces the property tax around this. So there’s a lot of efficiencies that come from this. And the other thing is that within the one-time charges, you probably picked up a severance accrual. And in December, the Wireline company already has reduced about 2,300 headcount, including about 1,300 represented workforce, who took an additional incentive for them to voluntary retire. So we are setting the company up once again to produce a very beneficial efficient cost structure going into 2015.

Amir Rozwadowski

Analyst · Barclays. Please go ahead with your question

Thank you very much.

Michael Stefanski

Analyst · Barclays. Please go ahead with your question

David, next question?

Operator

Operator

Your next question comes from Kevin Smithen of Macquarie. Please go ahead with your question.

Kevin Smithen

Analyst · Macquarie. Please go ahead with your question

Thank you. Wanted to follow-up in your comments about not chasing on profitable subs and upgrades. Does that change if you begin to go negative on phone net adds? Like what is your tolerance for sub losses because in the past that has sort of been a key level where you sort of responded with some retention in offensive marketing?

Fran Shammo

Analyst · Macquarie. Please go ahead with your question

Well, I mean, Kevin, we always have save programs and specific targeting to a specific customer base or a specific segment, so that's not going to change. My point is here is that there are certain customers that will go for the lowest price. And at that point, we’re probably not going to compete on price with those customers and that’s what you saw. I mean, if you look at it for the fourth quarter, we added 672,000 net phone adds. So, I think you have to keep it all in focus that what we are gaining. We are gaining 4G high-value customers and we’re not necessarily losing that 4G high-value customer. So, I think you have to look at it in a holistic point of view, but that's really the strategy that we have deployed and we will continue to execute on our strategy.

Kevin Smithen

Analyst · Macquarie. Please go ahead with your question

And just a quick follow-up. Does your guidance change at all under certain Title II outcomes and what is your current thinking on this given recent government comments?

Fran Shammo

Analyst · Macquarie. Please go ahead with your question

Well, that’s a great question because I personally have been misquoted, both in the press and in Congress on what I've said. So this is a good question for me to clear this up. So first of all, this is not of an issue about Internet rules. It’s about an issue of FCC reclassifying Broadband to Title II service. And this will absolutely affect us and the industry on long-term investment in our networks. And that can be seen factually as to what happened in the rest of the world where you have high regulation, the networks are not invested in, there are not good quality of service networks and that's where this will put us. I guess, I would emphasize also that the approach in whole or in part on Title II is an extreme and risky path that will jeopardize our investment and the development of innovation in Broadband Internet and related services. It will also tie up the industry in a very uncertain time and cause all types of litigation. So when I said before, I misquoted on the fact that it would not hurt our investment, I was talking about 2015. But if this piece of Title II was to pass, I can absolutely assure you, it would certainly change the way we've been view our investment in our networks. The other thing too is, as I think it's important to show that this industry on a high-level basis has invested about $50 billion a year in networks and improving the quality of service and open network to everyone. And that's what the industry belief is, that this is an open internet basis. If we could curtail the investment of this industry, it will definitely trickle down to what we would consider middle-class jobs. And it’s because most of at least, for Verizon Wireless, a lot of our build are done by thousands of contractors across the United States, that will impact those small business and impact their employees. So from that perspective, I guess, what we would say, Kevin, is we would encourage Congress to adopt a legislative solution, Congress has the authority to adopt clear rules of the road that will allow policy makers in the industry to move on to more important things. So, I think, that summarizes the position about Title II.

Kevin Smithen

Analyst · Macquarie. Please go ahead with your question

Very helpful. Thank you.

Fran Shammo

Analyst · Macquarie. Please go ahead with your question

Okay. Time for one more question, David?

Operator

Operator

Your last question comes from Jennifer Fritzsche of Wells Fargo. Please go ahead with your question.

Jennifer Fritzsche

Analyst · Wells Fargo. Please go ahead with your question

Great. Thanks Fran. Just two quick questions if I may, just an update on thoughts around the tower sale, I assume it’s still part of the plan. Secondly, I just wanted to explore the ARPU question, a lot was made of your November 1st price cut? But am I crazy to think you could look at this glass half full, because with 84% of your traffic now on LTE and I think you said 66% you are base on LTE phone? Did you see some movement upward with that price change that actually could have offset any sort of downward movement you saw? Thanks a lot.

Fran Shammo

Analyst · Wells Fargo. Please go ahead with your question

Thanks, Jennifer. Well, on the tower sales, look, I think, we’ve been pretty clear on the remarks here. We are not going to talk about the rumors anymore until there is something that substantially state. So at this point, I think, we’ll just leave it at that. As far as the price cuts, you are absolutely correct, Jennifer. When we look at the provisioning of our base, we have seen a significant increase in the amount of customers who are taking our higher data plans, if you will, that drive more revenue. And even with those higher plans, we still see a large portion of those customers breaking their bundles because of video consumption in the increase in video consumption. So, yes, there is an offset here. It is not all just dilution, there is an upgrade of what customers are using and obviously, we built the plans around LTE, we built the plans around, we want customers to use more, because that's what will generate incremental revenue for the business and give us a return on the continued investment in our network.

Jennifer Fritzsche

Analyst · Wells Fargo. Please go ahead with your question

Great. Thank you.

Fran Shammo

Analyst · Wells Fargo. Please go ahead with your question

Thank you.

Michael Stefanski

Analyst · Wells Fargo. Please go ahead with your question

Okay. That’s all the time we have for question, but before we end the call, I’d like to turn it back to Fran.

Fran Shammo

Analyst · Wells Fargo. Please go ahead with your question

Thanks, Mike. So at conclusion here, I just want to state that Verizon had another strong year of operating and financial results with topline revenue growth and quality earnings and cash generation. We are very focused on driving growth and profitability. To that end, our execution strategy is around the assets we have in place. As always, we continually look at options for monetizing certain less strategic assets and creating value for our shareholders. We continue to develop new products and services in the area of video delivery, Internet of Things that will drive growth and profitability into 2015 and beyond. We look forward to a very positive 2015 with confidence in our ability to execute our strategy, grow the business profitably and invest for our future. Thank you all for joining today and have a great day.

Operator

Operator

Ladies and gentlemen, this does conclude the conference call for today. Thank you for your participation and for using Verizon Conference Services. You may now disconnect.