Emil J. Brolick
Analyst · Michael Gallo of CL King
Sure. The -- my sense is that the consumer response to these -- the Tier 2 and Tier 3 is very similar to the response we saw on Tier 1. And remember, Michael, that for those of us who have been in all 3 tiers, we can see some difference. But for a customer that has been, let's say, visiting very consistently a 25-year-old Wendy's restaurant, you walk into one of these and what we hear is, "Oh my gosh, I can't believe the difference." And we're also generally seeing -- and again, it's early, but the same kind of pattern where we see a very nice lift in our dining room business. But dining room, drive-through and carryout are all growing. And again, I think there's -- it's particularly powerful testament to what the Image Activation does when your drive-through business also increases because, again, essentially, that experience is very similar to what that used to be, other than you're pulling up to a restaurant that just looks fantastic. But it tells you how important that is to the consumer. The other part of this I'll emphasize as we continue to go through the people activation piece of this. And so we're working very, very hard to make sure that, that people experience that's taking place in these restaurants is very positive. And I will tell you that in the spring franchise meetings, which we held 2 in Columbus, Salt Lake City and Philadelphia and in Toronto, but in all the cases, with the exception of Toronto, we had a Tier 2 or 3 restaurant to visit for our franchisees and we had strong turnouts for those visits, they were very surprised at just how attractive these restaurants were outside, inside for the significant reduction in investment. And then lastly, to your point, yes, we do believe that the returns on the Tier 3 restaurants are going to be considerably stronger. By the way, we feel good about the returns in all the tiers, but we feel that the Tier 3 is going to be even considerably stronger.