Wells Fargo & Company (WFC) Q1 2012 Earnings Report, Transcript and Summary

Good morning. My name is Regina, and I will be your conference operator today. At this time, I would like to welcome everyone to the Wells Fargo First Quarter Earnings Conference Call. [Operator Instructions] I would now like turn the call over to Jim Rowe, Director of Investor Relations. Mr. Rowe, you may begin your conference.

Thank you, Regina, and good morning, everyone. Thank you for joining our call today during which our Chairman and CEO, John Stumpf; and our CFO, Tim Sloan, will review first quarter results and answer your questions. Before we get started, I would like to remind you that our first quarter earnings release and quarterly supplement are available on our website. I'd also like to caution you that we may make forward-looking statements during today's call that are subject to risks and uncertainties. Factors that may cause actual results to differ materially from expectations are detailed in our SEC filings, including the Form 8-K filed today containing our earnings release and quarterly supplement. Information about any non-GAAP financial measures referenced, including a reconciliation of those measures to GAAP measures, can also be found in our SEC filings, in the earnings release and in the quarterly supplement available on our website at wellsfargo.com. I will now turn the call over to our Chairman and CEO, John Stumpf.

Thank you, Jim, and good morning, everyone, and thanks for joining us. Our outstanding results for the first quarter demonstrate the strength of our franchise and the benefit of our diversified business model. Our ability to meet our customers' financial needs throughout our geographic footprint and broadly diversified businesses is clearly reflected in our results. Let me quickly review some of the highlights of the first quarter. We grew revenue to $21.6 billion, up 6% from a year ago. We generated net income after tax up 13% and EPS up 12% from a year ago. Pretax preprovisioned profits increased 14% from a year ago. We had positive operating leverage and our efficiency -- expense efficiency ratio improved by 250 basis points from a year ago. We grew our retail banking cross-sell ratio to a record 5.98 products per household. Credit quality continued to improve with our charge-off ratio declining to 1.25%, the lowest level since 2007. Our profitability ratios reflect these strong results with our return on assets growing to 1.31%, up 8 basis points from a year ago, the highest it's been in 4 years. Our return on equity increased to 12.14%, up 16 basis points from just a year ago. We continued to grow capital with our estimated Tier 1 common equity ratio under Basel III increasing to 7.81%. We are extremely pleased that during the first quarter, we were able to reward our shareholders by increasing our dividend for the second consecutive year with an 83% increase to $0.22 per share, per quarter. Wells Fargo's performance has benefited from our diversified business model and the improvements in the economy. We remain focused on our commitment to do all we can to help customers and the overall economy. We are helping homeowners stay in their homes with over 740,000 active trial or completed mortgage modifications since the beginning of 2009. We've also helped nearly 5.6 million customers secure new low-rate loans for home purchases or refinancing since the beginning of 2009. In the first quarter, we successfully completed integrating the largest and most complex bank merger in our nation's history. It took us 3 years, but we did it the right way, on time and under budget. We believe our strong results this quarter are just the beginning of our ability to capitalize on all of the tremendous growth opportunities ahead of us as we move forward as One Wells Fargo, serving our 70 million customers coast-to-coast. Now Tim, our CFO, will provide more details on our financial results.

Thanks, John, and good morning, everyone. My remarks will follow the presentation included in the first half of the quarterly supplement starting on Page 2, and then John and I will take your questions. As John highlighted, we achieved very strong first quarter results with record earnings of $4.2 billion, up 3% from the fourth quarter and up 13% from a year ago. Earnings per share were a record $0.75, up 3% from last quarter and 12% from a year ago. This is our ninth consecutive quarter of EPS growth. That's real consistency. Our ability to grow our bottom line consistently during a time when the industry has faced many challenges reflects the underlying strength and the benefit of our diversified business model. This quarter was no different. As Slide 3 shows, we have a diversified loan portfolio, balanced spread and fee income and our sources of noninterest income are well diversified. Let me start by highlighting some of the key drivers of our results this quarter, and I'll add more detail later in my remarks. While total loans declined this quarter, our core loan portfolio, which excludes the planned runoff from the liquidating portfolio, was up $1 billion from the fourth quarter. Our securities portfolio grew $7.7 billion as we continued to deploy cash into longer-term investments and benefit from continued strong deposit growth, with deposit balances up $10.2 billion. Now let's turn to the income statement. Revenue grew by $1 billion or 5% from the fourth quarter on strong mortgage results and fee growth throughout our diversified businesses while net interest income was stable. As expected, our expenses remained elevated in this quarter, but we generated positive operating leverage. We expect second quarter expenses to decline by $500 million to $700 million and that our quarterly expenses will continue to decline over the remainder of the year. Now let me cover our results in more detail. As shown on Page 6, period-end loans were down $3.1 billion from the fourth quarter as we continue to reduce the size of our liquidating portfolio. Excluding the runoff of $4.1 billion of liquidating loans, our core loan portfolio grew by $1 billion. Commercial loans grew $299 million as growth in C&I was partially offset by lower commercial real estate and foreign loans. Loan growth benefited from $858 million of loans acquired from Burdale Capital Finance during the quarter. As we head into the second quarter, we have a nice tailwind for increasing loans with the announced acquisition of BNP Paribas' North American energy lending business, which includes approximately $3.9 billion of loans outstanding and is expected to close later this month. Consumer loans declined $3.4 billion from the fourth quarter, as growth in our auto and our private student lending portfolios was offset by lower junior lien mortgages and seasonally lower credit card balances. Average loan balances were flat linked quarter, but we had growth in many portfolios. We believe we're well positioned to grow loans during the rest of the year. We had strong deposit growth with average core deposits up $5.6 billion from the fourth quarter and up $73.7 billion or 9% from a year ago. Core deposits were 113% of average loans. Average core checking and savings deposits were up 12% from a year ago and were 93% of core deposits. Consumer checking accounts were up a net 2.5% from a year ago. We have successfully grown deposits while reducing our deposit costs for 6 consecutive quarters. Deposit costs in the first quarter were 20 basis points, down 2 basis points from the fourth quarter and down 10 basis points from a year ago. Tax equivalent net interest income was stable from the fourth quarter, with average earning assets essentially unchanged and the NIM was up 2 basis points. That said; we expect continued pressure on our NIM as a result of the current interest rate environment. The benefit of disciplined deposit pricing, with interest-bearing deposit costs down 3 basis points in the quarter and the redeployment of short-term investments into longer-term securities largely offset the expected runoff of higher-yielding loans and investments during the quarter. Noninterest income increased $1 billion from the fourth quarter, up 11%. This growth was broad-based and reflected very strong mortgage results. Mortgage banking revenue increased $506 million, up 21% from the fourth quarter, driven by strong originations and higher margins. Mortgage originations were $129 billion in the first quarter, up 8% from the fourth quarter. Only 15% of our origination volume this quarter was from HARP. The unclosed mortgage pipeline was solid at $79 billion at quarter end. Mortgage results included a $343 million reduction in the value of MSRs to incorporate a higher discount rate. Market-sensitive revenues were up $458 million from the fourth quarter and included $364 million in equity gains. These equity gains were up $303 million from last quarter but were in line with our quarterly average last year of $370 million. Trading gains increased $210 million from the last quarter, reflecting the benefit from $109 million of higher deferred compensation plan investment results, which is offset in expense, and stronger core customer accommodation trading. Trust and investment fees increased $181 million, up 7% from the fourth quarter from higher retail brokerage transaction activity and asset-based fees. Turning to expenses. Recall that we indicated last quarter that costs will remain elevated in the first quarter. Noninterest expense increased $485 million from the fourth quarter, driven primarily by 2 factors, higher personnel expenses and operating losses. Now let me walk you through the first quarter expenses in more detail on Page 11. Employee compensation expense increased for 3 primary reasons: first, we had $476 million of seasonally higher employee benefit expenses from higher payroll taxes and 401(k) matching; second, we had $120 million of higher deferred compensation expenses, which are offsetting revenue; and finally, we had $166 million of higher commission and incentive compensation expenses, driven by revenue growth in mortgage, retail brokerage and insurance. In addition, we had $314 million of higher operating losses, primarily due to additional litigation accruals for various legal matters. Offsetting these increases was $262 million of lower merger integration and Compass severance expenses and $329 million in lower expenses from seasonally higher fourth quarter levels in equipment and foreclosed asset expense and other benefits including Compass cost saves. As shown on Page 12, we expect second quarter expenses to decline by $500 million to $700 million, driven by the elimination of merger integration expenses and lower personnel expense, and we expect expenses to continue to decline over the remainder of the year. As you will recall, when we first provided you detail on our expense initiative in the second quarter of last year, we stated that we expect that our fourth quarter 2012 expenses to be within the range of $10.75 billion to $11.25 billion, with the target of $11 billion. This target assumed a certain level of revenue growth, which we now expect to be stronger than we originally assumed, obviously a very good thing. Because of expected higher revenue, we're now targeting fourth quarter 2012 expenses to be $11.25 billion. We have continued to make progress on reducing expenses through our Compass expense initiative. For example, noncustomer-facing team members and contractors in high-cost geographies are down 11% from the beginning of 2011, and we've reduced technology expense by 3% despite meaningful growth in IT-related volumes. Turning briefly to our segment results starting on Page 13. Community Banking earned $2.3 billion in the first quarter, benefiting from strong mortgage results. Retail banking sales continued to generate strong growth, with core product sales up 9% from a year ago. Retail banking cross-sell grew to 5.98 products per household, up from 5.76 a year ago. Cross-sell growth occurred throughout the franchise. With the East cross-sell 86 basis points lower than the West, we have plenty of opportunity to earn more business from our customers in the East. Credit card penetration in our retail banking households continued to increase to 30%, up from 27% a year ago. We generated record consumer auto originations in the first quarter of $6 billion, up 25% from fourth quarter and 10% from a year ago. Wholesale Banking earned $1.9 billion in the first quarter, up $232 million or 14% from the fourth quarter. This strong bottom line growth reflects record revenue of $6 billion, up 11% from the fourth quarter, which was broad-based across our diversified commercial businesses. Wholesale Banking also generated record pretax preprovision profit and positive operating leverage, with the expense efficiency ratio improving to 50.6% in the first quarter compared with 54.2% in the fourth quarter. Loan growth was broad-based, reflecting new and existing customer growth and our ability to capitalize on acquisition opportunities in this environment. For example, we have grown our Commercial Banking portfolio for 20 consecutive months from new originations and increased line utilization from our middle-market customers. During the past year, we have completed $4.8 billion of loan portfolio acquisitions. And this quarter, we announced the acquisition of $3.9 billion on loans outstanding from BNP Paribas, which we expect to close later this month. Wealth, Brokerage and Retirement earned $296 million. Excluding the fourth quarter's gain on the sale of H.D. Vest of $153 million, earnings would have increased 34% from last quarter. Revenue increased 1% from the fourth quarter. Again excluding the fourth quarter H.D. Vest gain, revenue grew 6% from last quarter. This growth was driven by higher asset-based fees, strong brokerage transaction revenue and securities gains in the brokerage business. Managed account assets were up $26 billion or 10% from the fourth quarter, driven by strong net flows in market performance. First quarter net flows reflect recovery to levels last seen in the second quarter of 2011. Our continued focus on helping customers succeed financially drove cross-sell to 10.16, up from 9.85 a year ago. Credit quality continued to improve this quarter as shown on Page 16. Net charge-offs were down $245 million from the fourth quarter and were 1.25% of average loans, down 48 basis points from a year ago and the lowest charge-off rate since 2007. Provision expense was $2 billion, including a $400 million reserve release in the first quarter. Absent significant deterioration of the economy, we continue to expect future reserve releases in 2012. Nonaccrual loans increased $722 million from the fourth quarter. This entire increase was a result of the reclassification of $1.7 billion of performing junior lien loans and lines to nonaccrual status in accordance with interagency guidance issued to the industry this quarter related to junior liens behind a delinquent senior lien loan. Only 12% of these reclassified junior liens were 30 days or more past due. This policy change had an immaterial impact on our earnings since the loans were already considered in our loan loss allowance and the related interest income impact was minimal. Absent this policy change, nonaccrual loans would have been down $948 million from the fourth quarter with declines in all loan categories. This continues the trend of improvement that started in the fourth quarter of 2010. Loans 90 days or more past due were down $412 million or 20% from the fourth quarter, with declines in both commercial and consumer portfolios. Early-stage consumer loan delinquency balances and rates also improved from the fourth quarter, driven by seasonality but are also significantly better than a year ago as portfolio performance continued to improve. We service $1.8 trillion of residential mortgages. We like the cross-sell opportunities this provides, and it also positions us well to benefit from refinance waves like we're experiencing now since existing customers usually give us the first chance when they refinance. On Page 18, we highlight why we believe our servicing portfolio is the best in the industry. 71% of our servicing portfolio is service for the agency; only 5% are private securitizations, and 79% of those were prime at origination, and over 1/2 were originated prior to 2006. Most of the loans we securitized were jumbo loans. We do not have private label option ARM securities nor do we have a significant amount of home equity securitizations. Reflecting the quality of our servicing portfolio, our delinquency and foreclosure rate was nearly 400 basis points lower than the industry average, excluding Wells Fargo, based on the most recent publicly available data. Our delinquency -- our total delinquency and foreclosure rate was 6.89% in the first quarter, down from 7.2% a year ago and from a peak of 8.96% in the fourth quarter of 2009. The repurchase reserve increased by $118 million in the first quarter. Total repurchase demands were down $154 million from the fourth quarter, down approximately 25% from a year ago and down 57% from the peak in the second quarter of 2010. As shown on Page 20, our capital position continued to improve, with our Tier 1 common equity ratio increasing to 9.95% and our estimated Tier 1 common equity ratio under current Basel III proposals growing to 7.81%, up 31 basis points from the fourth quarter. We've been able to grow our capital ratios while rewarding our shareholders by increasing our first quarter dividend by 83%. We purchased 7.6 million shares in the first quarter, primarily through a forward repurchase transaction entered into during the fourth quarter. We called $875 million of 6.38% trust preferred securities in the first quarter, which we redeemed today. In summary, our diversified business model, focused on basic banking, generated another quarter of outstanding results with record earnings, robust revenue and pretax preprovision growth, positive operating leverage and continued improvement in credit quality. These results drove our ROA to 1.31% and increased our ROE to 12.14%, and our capital ratios continued to grow. We increased our dividend rate to $0.22 per share, which we paid to our shareholders in the first quarter. We are well positioned to continue to grow, ending the quarter with a strong mortgage pipeline, and we are focused on capitalizing on acquisition opportunities, increasing our cross-sell, growing our loans and deposits and reducing our expenses. We look forward to sharing more details on our growth opportunities at our Investor Day next month. I will now open the call up for questions.

[Operator Instructions] Our first question will come from the line of Joe Morford with RBC Capital Markets.

I wondered, Tim, could you give us a sense of the yields you're getting on some of the loan portfolio purchases you've made to date and how additive they are to the margin? And also, are you still seeing a good pipeline of opportunities and just how competitive is the market now for these acquisitions?

Sure, good question. When you look at the yields that we received on our commercial real estate loans that we bought last year in a number of transactions, they were more or less consistent with the rest of the portfolio. These were generally high-quality loans. As you recall, a good portion of those were customers that we already knew. So I would say that it was consistent with those yields. And then in terms of the Burdale Capital Finance portfolio, again, it was pretty consistent, high-quality stuff with the Capital Finance portfolio. In terms of how competitive the market is, I wouldn't say that it's really changed a whole lot. I mean, in any situation that we're seeing, that we're interested in, there's at least a handful of competitors and everybody wants to grow, so you've got to pay an appropriate price.

Okay. And then just one other is that you mentioned HARP accounted for around 15% of the origination volume in the first quarter. Do you see that rising much and having a greater impact on your business? And beyond that, just in general, what are your thoughts on the current strength of the housing market?

Well, John, do you want to...

Yes. I want to tell you, on the housing side, we're seeing improvement. And we've been seeing that for some time, but we're seeing it more. And it depends on the region of the country, strength, of course, and the different price points. But when you have the dynamics of higher rental rates and lower home values at great financing rates, there's a point in time where the market's going to clear and you're going to see improvement. I think we're getting very close to that tipping point, and we've seen it in some of the markets. In some markets like Northern California, Texas, the District of Columbia, in that area, stronger. Other areas would be a bit weaker, but we are seeing improvement there. With respect to HARP, you're right. 15% of our volume was HARP. But we have a pretty good pipeline there. HARP 2 is an opportunity for very high loan-to-value or "underwater" from an equity perspective, current borrowers to refinance. And we're going to see more volume in that.

And John, maybe let me just add on to that. And that is, Joe, most of the volume that we saw from HARP was from HARP 1. And again, about 15% of the total fundings in the first quarter. So we're just beginning to see the results of HARP 2 start to kick in. How long that continues, we don't know. But right now, the mortgage business is very good for us.

Our next question will come from the line of John McDonald with Sanford Bernstein. John E. McDonald - Sanford C. Bernstein & Co., LLC., Research Division: I was wondering about if you could give us a little color on your approach to share buybacks. Are you purely price-sensitive? Or does it kind of depend on what other uses of capital you have? Could you give us some color on how you think about the buybacks?

Sure. We've been very consistent with our view of rewarding shareholders. First of all, those of you who know us well know that we are very shareholder-friendly and -centric. There's a number of dynamics that are going on right now. We are still buying back TruPS. We have increased our dividend by 83%. We are going to -- we have approval to do more repurchase this year than last year. We're very happy we went through the CCAR with no objections to our plan. And we want to have enough capital around so we can grow this company. And we believe we are a growth company. So we will buy back when it's opportunistic for us to do that. But again, we have all of those other issues in play. And I think balance, consistency and a friendly view around rewarding our stockholders. So again, we have great emphasis on that; will really dictate what we do. John E. McDonald - Sanford C. Bernstein & Co., LLC., Research Division: Okay. And a question for Tim on expenses. Tim, any color on the pace of expense decline throughout the year from the second quarter, third and fourth? Does it pick up steam? Or do you envision that kind of spread evenly throughout the quarters as we go towards that fourth quarter goal?

Yes, John, a good question. Again, nothing's really fundamentally changed as we think about expenses from the prior quarter. I mean, we're committed to reducing our expenses and improving operating efficiency. Again, we feel good about the $500 million to $700 million. But in terms of the specifics as it relates to the third and fourth quarter, obviously, to get down to the $11.25 billion target that we set, it's going to have to be spread pretty evenly. But again, we feel confident in our ability to do it and are looking forward to it.

Yes, John, I'd like to add one thing to that. We are absolutely committed. But if we get to the fourth quarter and if for whatever reason there is all kinds of revenue available in a certain business or a number of businesses, we're not going to be slavish to any one number. We're going to do the right thing for the stockholder, and we're going to make sure that we continue to produce the kind of results you want us to do. But we are committed to that number. We have plans in place. We know we're going to get it, but we're not going to be slavish to it. John E. McDonald - Sanford C. Bernstein & Co., LLC., Research Division: Understood. Okay. And then Tim, is there any Compass savings that go beyond the fourth quarter? Are there savings that you'd be working on for the year 2013 out of Compass or anything else?

Oh, sure. Absolutely. I mean, I think that's a really important point. It's not as if we put together an expense focus and when we get to the fourth quarter and just stop being focused on improving operating efficiencies. I mean, I think that post the merger integration, it really gives us an opportunity to focus on operating leverage and improved efficiencies. And we'll continue to do that into '14, '15 and '16. And we're not going to stop.

Yes, absolutely. And because the key here is if we're more efficient on things that customers don't want to pay for, we can add sales people, add more value to things that customers want to have, so we can compete for revenues and grow our franchise and do all the things that add value. John E. McDonald - Sanford C. Bernstein & Co., LLC., Research Division: Okay. And then just a question on Basel III for Tim, I guess. Tim, your pro forma ratio of risk-weighted assets to total assets under Basel III is high; it seems like almost 100%. Where's the biggest inflation of your risk-weighted assets coming from under Basel III? Is it kind of the sub-investment grade securities that get hit pretty hard? And is there an opportunity to mitigate that over time?

Well, I don't know if I would describe it as an inflation of our numbers. I mean, we go through what we think is an appropriate review of all of our assets and try to compare them to what the Basel -- what we think the Basel III rules are going to be. Others, it may be where you're going that others have different ratios, I don't know how anybody else is doing. I know how we're doing it, and I think we're doing it in an appropriate way. Having said that, obviously, because it's an important ratio, we're going to look at our risk-weighted assets and make sure that we're getting the good return on all of our risk-weighted assets as we roll into Basel III. But I think the other important point is that regardless of what the risk-weighted asset level is, capital's not an issue for us, right? We're at 7.81%. The minimum requirement for us, we know, is 7%. Maybe there's going to be a SIV buffer, maybe not. And so we're not concerned about -- we're not overly concerned about that ratio, but we spend a lot of time making sure that it's calculated correctly. John E. McDonald - Sanford C. Bernstein & Co., LLC., Research Division: Okay. And does the treatment of MSR under Basel III affect at all how you decide or not decide to grow the business? Or will decisions to grow mortgage servicing or not be independent kind of capital treatment? I just want to get that. Is that the factor in how you look at the MSR?

John, first of all, we love the mortgage business. We love it because our customers love it. 2/3 of our customers are in the mortgage business, and I don't know how you can be in the consumer banking business if you're not in the mortgage business. Along with checking accounts and mortgages, that drives a lot of the household acquisition. And once a customer does a mortgage with us, great things happen. They stay longer, they buy more products so that's great. And in our mortgage business, specifically on the MSR, as you know, it's a balanced business. Origination on one side and servicing on the other side, and they move in opposite directions with what happens in interest rates. Yes, there is an element of the MSR that we think is not -- we don't agree with the treatment under Basel because we think it's as good an asset as you can have. But that being said, if rates do rise and the mortgage servicing asset goes up in value and less of it gets counted for capital or there's a bigger exclusion, other great things happen in the company. There's offsets and there's balances. We're not going to let one ratio and one issue like that drive us away from the business that we think is a good thing for customers, for our stockholders, for everyone involved here. It's not that we're oblivious to it, and we're looking for other ways to mitigate it. And we spend a lot of time on that. But it's just not a deal stopper around here. We love the business.

Your next question will come from the line of Betsy Graseck with Morgan Stanley.

You mentioned that 15% of your total fundings were HARP. Could you just give us a sense of the application volumes that have been HARP-related? And then I just had a follow-up question on the ultimate approval of HARP relative to other apps that you've been seeing.

Yes. The application volumes again were about 15%. HARP 2 was kind of rolled out in the middle of the quarter, and so those applications are up a bit. But I wouldn't describe -- it wasn't a significant portion of the first quarter volume. Our expectation is they're probably going to increase. But again, we think it's a good program. We think it will be helpful. But it's in its early stages. But obviously, given the servicing book that we have, we're going to be a large part of that program.

And Betsy, one thing that's a little different about that, you actually have to -- we spend a little more time marketing. You have to actually go and talk with people and help them understand how they qualify and how they fit into the program. And we're doing that. We have feet on the street. We have people available. We have a big retail distribution, and we think it's a -- first of all, we think it's a good thing. It's great to see people who have made their payments every month, even though they're under water or hugely under water. And now to be able to help them put a few hundred dollars extra in their pocket every month, that's terrific.

So a little bit more expensive to get the refi in obviously. But I guess, the question is what is the -- what has the approval rate been? What do you think the approval rate is likely to be relative to other refis, non-HARP refis?

That's a fair question. But I think we're too new to rate into the HARP 2 program. I think over the next few months, we'll have a better appreciation for that, but I wouldn't want to guess on that one.

Okay. And then just a minor question that has to do with loan growth. I know that, that's a priority for you. Given the push-pull in the portfolio where you've got -- some of the portfolio is obviously still in runoff, do you feel that you can drive net loan growth over the next year or so? Or do you have to wait for that runoff portfolio to really shrink a little bit more dramatically before you can anticipate that?

No, we think we could continue to drive the growth. I mean, you saw in the third and fourth quarter of last year that we saw point-to-point growth in both quarters. This quarter, we were down a bit. But we feel good about our ability to grow loans organically as well. And in addition, as we mentioned, we've been active from an acquisition standpoint. So any quarter might be a little bit up, a little bit down, but over time, we feel confident about our ability to grow the loan portfolio. And we don't think we're going to need to wait until the liquidating portfolio just declines to a small number.

And Betsy, the other thing is in the first quarter, there is some seasonality. So we typically see card balances coming down in the first quarter, and then you see that change over the rest of the year. So we believe we can grow organically here. And as Tim mentioned, it will be lumpy, but we have lots of opportunity.

Great. Then I guess, just a last question on this topic is competition. So clearly, there's competition with other banks. There's also competition with the capital markets, right, because interest rates are so low. So I'm just wondering how do you deal with that, particularly in the commercial real estate and the C&I space, where your borrowers might be able to access longer-term funds cheaper than they have historically. Would they choose to be doing that as opposed to drawing down C&I lines or doing a CRE...

Well, they might. No, it's a fair question. I think depending upon what's going on in the capital markets, you can see kind of an ebb and flow back and forth. And I think from our perspective, look, even though we want to grow loans, the most important thing is do the right thing for the customer. And because of the fact that we've got a broader base of product and services today, including an investment banking capability, unlike maybe where we were a few years ago, we can help them do that. So we sit down with our customers and give them our best recommendations. If it's a commercial real estate customer, whether or not we could do it on-balance sheet or whether we could do it in a CMBS market, so on and so forth. So there's no question, there's always going to be competition from the capital markets. It was a little bit less in the third quarter of last year, a little bit more in the fourth quarter, probably a little bit more steady state this quarter, but you're going to see that ebb and flow.

Your next question will come from the line of Brian Foran with Nomura.

I guess, on the $1.7 billion reclass of home equities, I totally realize you guys have already reserved for it. But just in thinking about what the loss content on those loans might be, I guess, Chase kind of put out there a 55% cume loss rate on these kind of high-risk seconds. Is that a reasonable guess for the type of reserves you would already have against that bucket?

Yes. Our experience hasn't been 55%. I think that our view is that we needed to be consistent with this interagency guidance. We had taken into consideration the fact that these were junior lien loans behind sub-performing first for an extended period of time. This isn't the first time that we took that into consideration in our loan loss reserve, so we think that we're adequately reserved. But we haven't seen a disproportionate incremental loss rate on this portfolio relative to others. But we've taken into consideration the loan loss reserve and we have for a while.

The biggest driver on losses here is jobs. If people have income and if they have work, that drives it more than anything else. But also, there's no question that once they don't have a job, the severity is almost complete. I mean, so in other words, you lose most of it. But we're not running at those kind of numbers.

And then I know you've touched on a lot of the different aspects of HARP. But just one follow-up would be on how does it affect the gain on sale outlook for the mortgage business over the remainder of the year?

Well, I think it's going to be just a function of volume. I mean, I think we -- if the HARP 2 is successful, it will continue to increase volume. The margins that we've had have been good. But I think generally, they've been a little bit overstated in the market in terms of media reports and the like. Again, HARP 2 loans are good, the program seems to be catching on, it's in its early stage. And the way that we price those loans is as similar to any other refinance.

If I could sneak in just one last one, I guess, going back to John's question on the risk asset-weighted inflation. I agree with everything you said. But maybe the thing that's not obvious based your business mix is the $346 billion higher risk-weighted assets under Basel III versus Basel I as of March 31. And how much of those -- that risk-weighted asset difference between Basel III and Basel I is something that would be permanent versus how much of it is from things that can be mitigated or reduced over time like subprime MBS that might be on the books or things like that?

Well, so let's step back for a minute. I guess I'm disagreeing a little bit with the premise that somehow there's inflation in how we're calculating our risk-weighted assets under Basel III. The rules for Basel I and Basel III are just different. You've got to take into consideration things like operating risk. You've got to take into consideration counterparty risk. And everybody's doing that in the industry; we're doing that. And so again, we feel comfortable with our calculation. We're not going to do anything inappropriate in terms of doing that calculation. Having said that, we're going to make sure that it's appropriate. But again, we're not overly concerned about our risk-weighted asset level just because of the fact that we've got adequate capital in the country -- or company, excuse me.

Your next question will come from the line of Erika Penala with Bank of America Merrill Lynch.

Could you give us a sense of how you're treating any associated seconds if you're refinancing a first under the HARP program, particularly if there is an underwater situation?

Well, we normally look at the exposure together or in tandem. But in terms of any additional specifics, we can get back to you. We'll talk to our mortgage folks and follow up. But I don't think there's anything special going on.

I guess, I'm just wondering, I understand that the $1.7 billion increase in the home equity problem loans was part of a reclassification. But is the improvement generally in home equity problem loans for the industry going to be stagnant as perhaps some of the underwater home equity loans are charged off as the first are refinanced under HARP? Am I thinking about this the wrong way or...

No, I think you said -- here's how we think about it. Every time, anything we can do to help a customer reduce their first mortgage obligations through refinancing to lower rates or modifications of the first, obviously helps the second because it's about the total expense and the debt coverage around that. So as part of how we normally work with customers, we look at with respect to their debt and we work through the refinancing. So the reclassification has really nothing to do with how we're going to work with customers or how we feel about future losses. It's merely an interagency rule that we are honoring. We have seen our home equity losses continue to come down. That's been a function of working through some of the more challenged customers early. And it's also been because of refinancing to lower rates, to taking pressure off plus the improved job situation, employment situation. So all those 3 have helped on the home equity portfolio. And I think we'll see continued improvement there.

Got it. And just one last question, it's a follow-up to Joe's question. The loans that were required from BNP, are they going to be in line with the commercial yields on the books today or accretive?

Well, we haven't acquired them yet. The deal should close this month. When we look at that portfolio, again it's a high-quality portfolio. We're familiar with many of the borrowers, and we have relationships with them right now. We're in a number of the deals, so I would say it's consistent.

Your next question will come from the line of Ed Najarian with ISI Group.

So a couple questions. First one is sort of a follow-up to John McDonald's question on the operating cost. And I guess, I'm just trying to think about the trajectory of the decline and how you're describing it. I get the idea of getting to the high end of the range by 4Q on higher revenue. But in the fourth quarter, you were $12.5 billion on costs. You said we're expecting to remain elevated in the first quarter but then decline significantly starting in the second quarter. Now we're up to $13 billion, and you're looking for a $500 million to $700 million decline in the second quarter. That takes us down to $12.3 billion to $12.5 billion on your guidance. So I guess, I'm wondering why is that second quarter number not materially below the fourth quarter number. Do you -- especially given that it won't include a Wachovia integration cost, whereas the fourth quarter included a fairly large one, do you expect more litigation? Or what is it that I'm missing on sort of 2Q versus 4Q?

Well, Ed, I think that based on what we see in the second quarter, we're comfortable in providing the guidance that our expenses are going to be down between $500 million and $700 million. Could they be a little bit more than that? They could, right? But we're comfortable with that number right now. And again, that number is based upon an expectation of revenues. We feel comfortable -- as we mentioned, we entered this quarter with some nice tailwinds in terms of the mortgage pipeline, as well as some acquisitions that we've mentioned. So could the number be a little bit bigger? It could, but we're comfortable with that range.

Okay. But given that you don't -- if we take out Wachovia integration expense from the fourth quarter, it would actually be up somewhat from the fourth quarter ex integration cost. Is that outlook because of higher incentive comp? Or what is it that would be driving that core number up a little bit versus 4Q as opposed to down ex the Wachovia integration in 4Q? I just trying to understand the point where your thoughts are on how that's trending.

Yes. I mean, you're jumping to the conclusion that it will be up. We're saying that we feel comfortable with the $500 million to $700 million guidance. There's always going to be some puts and takes in our expenses as we move through the quarter. But again, we believe that we're going into this quarter with nice revenue, right? And as we've demonstrated this quarter, when you think about it, our revenue was up $1 billion from the fourth quarter. Do you have a little bit more expense related there? Of course, you do. Our revenue was up $1.3 billion from the first quarter last year. Were there a little bit higher expenses? Of course, there were. So we're feeling good about this quarter, right, and we feel good about the $500 million to $700 million. Could it be a little bit higher in terms of the reduction? Sure, it could.

Okay, all right. And then just one more. When I look at the net interest margin and expanding by 2 basis points, what seems to have been sort of the surprise factor was the overall yield on your commercial loan portfolio, going up by 6 basis points from 4.10% to 4.16% in the fourth quarter to the first quarter. Is there anything in there that's abnormal? Or is there any thoughts about what caused the yield on the commercial loan portfolio to go up a little bit linked quarter versus down a little bit?

No, I wouldn't say there's anything abnormal in that. I think we're starting to see the yield settle down just a bit. Every quarter, we have some level of volatility in terms of special items that are in the numbers, and you saw some of that last year, too. But there's nothing abnormal in there.

Yes. And that's actually influenced a little bit by some of the workouts that we do on the commercial side. So that's -- that will bump around a little bit. But I think it's important as long as we're talking about the NIM to mention 2 things. And you know both of these, Ed. First of all, we don't manage the company around the NIM. And secondly, I think still think it's going to be under pressure going forward.

Okay. I didn't get a chance to look real closely at sort of how the accretive yield came in. But were there some commercial loan sale gain that sort of impacted -- unmarked commercial loans that sort of impacted that yield at all in the first quarter or not really?

It wasn't much. But there's always a little bit here and there.

No, that wasn't a driver in terms of the NIM. And in fact, the accretion was actually down a little bit from $552 million to $514 million in the first quarter.

Your next question will come from the line of Paul Miller with FBR Capital Markets. Paul J. Miller - FBR Capital Markets & Co., Research Division: I know you're probably sick of talking about HARP. But as of April 1, I mean, have you guys disclosed how much of HARP-eligible loans is in your servicing portfolio?

No. Paul J. Miller - FBR Capital Markets & Co., Research Division: And secondly, as of April 1, I believe that you can start to refi other people's servicing portfolios under HARP. I'm just wondering, I think the jury's out if that's a smart move or not. Have you made any decision on that yet?

Well, Paul, how we think about that, first of all, since a lot of HARP loans you get through a marketing, you need to kind of know where people are. It's easier to do your own portfolio than someone else's. That being said, we want to take on all comers, and this is where our cross-sell in the community bank gets very involved, as they talk with customers, and frankly, other parts of the company where we are able -- if someone has a mortgage that's not with us that we can do. But I would say, we'll know more about that as time goes on. But I would bet the biggest part of the HARP 2s that we will do will be for our own portfolio, just pulling [ph] the information. Paul J. Miller - FBR Capital Markets & Co., Research Division: Okay. And then going back, because I didn't quite understand the answer, I didn't get it correct, I think. On the HELOC portfolio, of which I believe is like close to $1.6 billion that you moved over, was there other -- $1.7 billion, sorry about that. Was there other loans that where the first is defaulted that are not nonaccruals in the HELOC portfolio?

No. Paul J. Miller - FBR Capital Markets & Co., Research Division: No. So this is the entire community of loans where the first has been defaulted?

Correct.

Correct.

Your next question will come from the line of Matt O'Connor with Deutsche Bank.

Hopefully, I didn't miss it. I know you commented on NIM being under pressure but growing loans. When we combine those 2 and think about your both capacity and desire to buy some more securities, how does that all shake out for net interest income dollars from here?

Well, I think as John said, we continue to believe that the net interest margins could be under pressure. Having said that, I think that we've got the ability to grow loans organically. We believe that we can do that. The core loans were up again this quarter, a little bit less than in the third and fourth quarter, but we feel confident about our ability to grow our core loans. And one of the other things that I think is important to note is that the diversification in terms of the loan growth this quarter was a little bit better than the third and the fourth quarter because we saw auto loans and student loans growing, whereas in the third and the fourth quarter, it was a little bit more of that focus on Wholesale Banking. As it relates to -- but the other avenue we have obviously to grow loans is through acquisition. We continue to demonstrate that we're active there and we're paying appropriate prices and bringing new customers to the company. In terms of securities purchases, we're going to continue to manage the portfolio as we have very prudently. We're not going too far out under the curve. Having said that, if we got incremental liquidity that's not needed for our customers in terms of loans, we're going to invest appropriately. And you saw our securities increase about $7 billion to $8 billion this quarter, so we'll continue to do that. And then I think the other point to make is just in terms of the input costs, and that is we've been able to continue to grow deposits while reducing our deposit costs. So we feel good about the ability to grow net interest income.

Okay, great. And then separately, as we think about the provision expense, I was just looking at one of the slides, over the last few quarters, the provision expense in dollars has been relatively stable. It seems like you still have quite a bit of excess loan loss reserves, most of the credit metrics continue to improve from here or up until here. How do we think about the pace of reserve release going forward?

Yes. That's a fair question. I think we believe that we'll have incremental reserve release, whether -- I'm not 100% sure what the pace is going to be. We don't really make those decisions until the end of the quarter. But we do think based upon the continued improvement in the portfolio, which we've continued to see, that we will have additional reserve release. But it's going to be less than it was last year. I mean, the pace of improvement has slowed down a little bit. I think the important thing is that we've gotten through the point at which the lines of the reduction in the loan loss reserve release and the improvement in charge-offs cross so that what we're seeing is a real kind of buttoned-down provision expense and net charge-off level.

And then just lastly, if I could sneak in a third one here. The tax rate calculation was around 35% this quarter. It's averaged probably 25% to 33% the last 3 years. Anything different or just a little more conservative earlier in the year?

Well, it was up a bit this quarter. And we think that the tax rate for 2012 is going to be higher than last year because we're making more money. But beyond that, I wouldn't read anything into it.

Your next question will come from the line of Mike Mayo with CLSA. Michael Mayo - Credit Agricole Securities (USA) Inc., Research Division: Just to further clarify. So your expense guidance is $250 million higher. And John, you said you're not going to be slavish to any one target. Can you guys commit to having positive operating leverage?

Yes.

Yes, absolutely. Michael Mayo - Credit Agricole Securities (USA) Inc., Research Division: So you're going to miss it, but revenues will be a lot more higher -- or at least higher than that $250 million, no matter how we slice it.

We're not saying that.

No, we're not going to miss it. Okay, a year ago, we gave guidance, right, 6 quarters ahead and we gave you a range of $10.75 billion to $11.250 billion. But we said then and we said now, those are based upon a certain set of revenue assumptions, so we're going to come in at the high end of the range...

Because revenues are at a high.

Because revenues are higher, not because we're executing on our expense reductions. Michael Mayo - Credit Agricole Securities (USA) Inc., Research Division: Okay. And then separately, John, especially for you, if I asked you 15 years ago what bank this quarter might have some of the best year-over-year growth in investment banking, as you guys said, it's up 20%, a record wholesale and the biggest absolute growth in syndicated loan volume, would you ever have guessed it'd be your company as opposed to JPMorgan, Bank of America, Citi, Goldman, Morgan Stanley or some of these firms that are no longer around? So my question really is, is this mission creep? Is this opportunism? What's changed from going back? And I know you've evolved with your acquisitions, and I'm sure we'll talk more about this at Investor Day. But it seems as though you're getting farther away from what made at least legacy companies strong and you're doing more activities further away from your headquarters. So how should we think about that?

Well, when I think of 15 years ago, I had a mustache and dark hair, so you're dating me now. But let's think about this, Mike. The company today clearly has evolved. But I think it is a more customer-relevant, safer. Our risk profile is reduced from 15 years ago. And if you think about the business, look at the balance in the business today. But before I get to that, what stayed consistent is we continue to be a relationship business. We're in a relationship, the long-term relationship with our customers. And today, we have more products to offer to these customers to help them succeed financially. We're more balanced. If you look at our income statement, this quarter, 1/2 of the revenue comes from fees for services, 1/2 from the margin. 1/2 comes basically from wholesale and 1/2 from consumer. We now have diversity of geography. So I think if you look at that 15-year period, you should even be happier today than -- and it's safer, more diversified, more customer-focused, more value. And we'll talk about this more at Investor Day. But I think the evolution to that time reinforce what we were trying to do 15 years ago, not moving away from it. Michael Mayo - Credit Agricole Securities (USA) Inc., Research Division: And then specifically as it relates to syndicated loans, I'm surprised when I look at first quarter of this year versus first quarter of last year, the biggest dollar amount increase in acting as agent for syndicated loans is Wells Fargo. And I'm just...

You know what, Mike, that's a great thing. Why are people coming to -- why are customers coming to Wells Fargo? Because they believe in our model, they believe in the company. They like the people they work with. They know that we've got a strong balance sheet. They know that we're going to be able to deliver for us, right? That's a great thing. It diversifies the business, and it reinforces the model. Everything around here starts with the customer. Why wouldn't we want to help our customers? Why wouldn't we want, if we deal with a large Fortune 500 company and we're doing loan business with them and they want to issue debt to buy a subsidiary or whatever. But why wouldn't we want to help them do that? We happen to have 15,000 terrific retail brokerage people out there, advisors who can help with that and sell this, and we have great people on to help them price the debt or the equity. This is what we ought to be doing. Michael Mayo - Credit Agricole Securities (USA) Inc., Research Division: And then last follow-up -- I'll let you finish, too, but we can finish at the Investor Day. But is some of this opportunistic, though? Because the European banks' market share in this area has gone from, what, 37% down to 21% over the past year. So not only, I guess, I'm hearing you say your clients want this more, but is this some Wells Fargo opportunism?

Well, of course. There are -- some of the foreign banks are retreating to their home countries. The industry has changed in a lot of these areas. And we celebrated our 160th birthday a few weeks ago. We've always evolved. We always have change in product offerings and channels. But what stayed true around here and will continue to stay is that it's all about long-term relationships with our customers, helping them succeed. So when I look at percentage changes from year-over-year or whatever, I don't -- first of all, percentages always have a numerator and denominator, and I don't get too excited about that. What I get excited about is if we keep customers at the center of what we do, great things happen. It always does.

Your next question will come from the line of Nancy Bush with NAB Research, LLC.

Two questions for you here. Something we haven't heard a lot about lately is Wells Fargo Financial. Could you guys just talk about what the results have been since you've moved or tried to move the Wells Fargo Financial people into the branch?

Well, those folks -- most of those folks on the production side, many of them went into the banks, and they've become personal bankers. They're helping us serve customers, make loans. So yes, that's been very successful.

Have you been able to track how many -- how much business you might have lost for people who just don't want to go into a bank branch to get their loan or whatever?

We've really not, but what's happened is we actually had more distribution now because we got rid of 700 or 800 stores, but we picked up 3,000 with the acquisition of Wachovia. So I don't -- I've not heard -- as I'm out there on the street, I've not ever heard from anyone that I prefer not going to a bank where I'd prefer going to a finance office. What's changed mostly in that business, Nancy, is that much of what we did in Financial were loan accommodations, where we would take 3 or 4 different loans and be a debt consolidation on homes. And of course, what's happened to home value is that business really changed a lot. But the people we brought over were primarily lenders. They knew that part of the business well, so that helped enculturate even more in our banking stores this idea that we want to also be a great place to borrow money if your credit qualified.

Right. And my second question sort of goes back to this point, and it incorporates HARP and HAMP and all the other issues that we've had around mortgage banking. But it's an issue -- or it's a question that relates more to moral hazard going forward. We've had all these changes. People have found that they can have their principal reduced, they can have their rates reduced, et cetera, et cetera. So how does that impact your underwriting of a mortgage going forward? Do you have to put a big orange sticker on it saying, "We really mean this, this is really what the thing is going to be"? Or I mean, how do you think about that, protecting yourself going forward?

Well, it's a great question. So a couple things, first of all, to think about. Of the 50 million mortgages in America, about 10 million or 11 million are underwater. And of those 11 million, 90% or so are current. So generally, Americans, by a vast majority, want to pay their bills if they have the income to do it. Secondly, you build your best portfolios, whether it's for your own account or whether you sell it off and keep the servicing, you build your best portfolios after a downturn, not going into a downturn. And when the bubble is expanding, usually you have your worst portfolio builds. And the third thing is on the big yellow sticker, I don't know that -- or the orange sticker. Today, in fact, since really 2008, the mortgage business has retrenched and it's more like it was done prior to 2002 or '03 where there is full documentation, income verification, a proper amount down depending on which program it is. So I'm -- and I think nothing would fix all of this more than a little appreciation in housing and getting to the bottom, which I think we're very close to that point where we're going to see an inflection point here. So I don't know if I answered your question, but that's how we think about it.

So do you think you're just getting a better customer who will treat their mortgage document a bit more carefully or take it more seriously going forward than did some of the people coming into this?

Nancy, I think it's a good point. I think everybody involved in a mortgage needs to have skin in the game such that mortgages are good. I mean, that's the originator, that's the borrower, that's the realtor that puts the borrower and whatever, together if it's a purchase. It's the people who package and the rating agencies and the servicing. And mortgages aren't complete until they pay off and it's well done, so it's the whole process. I think everybody is showing more care and diligence today, and that's a good thing.

Your next question will come from the line of Scott Siefers with Sandler O'Neill.

I just had a quick question on the mechanics of the new regulatory guidance in that $1.7 billion that you moved over. So since it's now a nonaccrual, obviously, you don't accrue the interest, but the vast majority is still paying, so the cash is coming in. When you receive that cash, does that go into NII now? Or does it go directly to pay down principal balances on the related loans? How does that work?

Like all nonperforming assets or nonperforming loans, this isn't different. It pays down the principal.

Okay. So there's some -- in your case, it's an extraordinarily small amount, but on a kind of go-forward ramification, I guess, to the earnings stream then.

It's not material.

Your next question will come from the line of Fred Cannon with KBW. Brian Kleinhanzl - Keefe, Bruyette, & Woods, Inc., Research Division: This is actually Brian Kleinhanzl on for Fred. So I just had a quick question on the rep and warranty. It looks like the repurchase demands are coming down or have been coming down for the last couple of quarters but the reserve keeps building from here. I mean, is there a target you're trying to get to? Or when can we finally see that the reserves come down for the rep and warranty?

Yes. And fair question. The total demands outstanding both number and balances were down in the first quarter and were down kind of roughly 25% year-over-year. The new agency demands for the more difficult vintages, the '06 to '08 vintages, declined a bit from the fourth quarter. But the additions that we put into the reserve were more or less in line with last quarter. We continue to add to the reserve, do the elevated demands from Fannie. And because of the projected higher mortgage insurance rescissions, Freddie's been in line. So we're hopeful, it's going to come down at some point. But we just haven't seen it come down enough yet so that we would want to reduce the reserve. Brian Kleinhanzl - Keefe, Bruyette, & Woods, Inc., Research Division: Okay, great. And then on a separate topic, you used to give a disclosure about the excess liquidity that you held on the balance sheet. Haven't seen that in the last couple of quarters. What is it that you think the excess liquidity is right now on the balance sheet? And given that the Basel committee has just come out with saying that there's going to be a large shortfall under a third, Basel III standard, is it -- what is your idea of what that excess liquidity is for you?

Yes, I don't recall -- we'll go back. I don't recall us giving any sort of guidance as to what our excess liquidity is. I can tell you that we've got a lot of liquidity right now, which is terrific. It's allowed us to grow the loan portfolio year-over-year and grow the securities portfolio in a smart way. And we're still working through and the regulators are still working through what the new liquidity guidance is going to be related to Basel III. There's a lot of discussion going on about that. But when you look at our balance sheet, particularly how we're continuing to grow low-cost deposits, we don't have a liquidity issue at all.

See, I think that's the key, Brian. When you look at this company, our liquidity is such solid. I mean, can you imagine $900 billion plus of deposits at 20 basis points, and again virtually all of it’s core; a big chunk of it is consumer. So this is just so, so valuable, and so undervalued today, given where interest rates are. Brian Kleinhanzl - Keefe, Bruyette, & Woods, Inc., Research Division: And just a quick question on the deposit costs. I mean, we saw them come down again this quarter basically on that core funding. Is there still room for those to come down in the following quarters? I mean, they're already kind of an industry low. So have you guys think that there's a lot more room?

You know what, every time we get down to a lower number, we talk to our folks and we ask them to continue to not compete on price, continue to compete on value and relationship. And I think that's one of the primary reasons we're able to continue to reduce cost. Whether or not we're going to be able to continue to do that in the future, I don't know for sure.

And you are getting pretty close here, but it's down 10 basis points in a year. I don't think you sat here a year ago and said, "Could you bring it down 10?" People would've said, "I don't think you can." So we're always looking to find that right area. But the reason they're coming down is more about the mix as opposed -- we have to compete which we do, but when you have the number of checking or near checking that we have, that's just -- that's magical.

Your next question will come from Andrew Marquardt with Evercore Partners.

Just a follow-up on that last question. In terms of the margin guidance, you had talked about how despite the 2 basis points better this quarter, that we should expect some pressure going forward. Just hoping we can get some color in terms of magnitude. Is it kind of in the low single-digit range? And then it also sounds like despite that, you still feel confident in holding the NII up with loan growth and earning asset growth.

Yes. Andrew, it's a fair question because there's been a lot of volatility in the NIM, which is candidly why we don't manage to it. I don't know what the NIM is going to be this quarter, and I don't know what it's going to be next quarter. What we do know is just the math is that there's pressure on it for sure. We're hopeful that we can continue to relieve that pressure as best we can through a reduction in our deposit costs. But in terms of specifics, I'm not going to provide any guidance because I can't.

But Andrew, you're right on the fact that -- forget the margin. Look at net interest income. That's really what drives us because that's the result of the work we do every day of getting new customers and selling them more things and so forth, getting deposits and selling loans. And I wake up and think about that more than I do about the NIM. And there, we think we have good opportunities to continue to produce the kind of things that drive net interest income.

So is it fair to assume then the confidence in terms of a higher NIM really won't come until the macro backdrop really improves in terms of a higher rate environment? Is that fair or maybe the run-off portfolio slows?

I think it -- I wouldn't say it's confidence. I think it's just more probability. I think it's less likely that the NIM is going to grow. Not impossible because we've been able to grow it a little bit over -- a few basis points in the last couple of quarters since the decline in the third quarter last year. It's just a little bit less likely.

Got it. And then lastly, just on the -- going back to expenses, in terms of the slight change in terms of the guidance for year end at the upper end now, you had mentioned that, that's driven by higher confidence in revenue. You're feeling better about revenue more than you have before. Can you help us understand exactly where exactly do you feel better about it? Is it really mortgage banking or trading? Or what is it that makes you feel better?

Across-the-board.

Okay. So no one particular area feeling better in terms of mortgage having greater strength or trading coming in better?

No.

Your final question will come from the line of Chris Mutascio with Stifel, Nicolaus. Christopher M. Mutascio - Stifel, Nicolaus & Co., Inc., Research Division: I have 3 quick questions. Tim, on the margin guidance in terms of percent or dollar amount, does that take into consideration perhaps a more aggressive TruPS redemptions than just the $875 million announced today or are redeeming today?

No, we're getting through really the end of the -- the tail end of the TruPS redemptions that we're going to be doing. I mean, most of the activity occurred last year. So that's -- we'll continue to redeem TruPS in an appropriate way, but it's not going to be as big a driver as it was last year. Christopher M. Mutascio - Stifel, Nicolaus & Co., Inc., Research Division: Okay. The second thing is gain on sale margins this quarter versus last quarter, do you have those handy on the mortgage side?

Yes, I think it was -- this quarter was, I think, 2.36%. And that's up from 1.9% in the fourth quarter. Christopher M. Mutascio - Stifel, Nicolaus & Co., Inc., Research Division: Okay. And then finally, with the robo-signing settlement, do you have discretion on who you modify? In other words, can you modify the firsts that are delinquent ahead of the -- of your own home equity loans?

We certainly have discretion in terms of what you modify. I mean, there's not -- there aren't specific requirements for specific borrowers. We may -- and there's a lot of detail in our 10-K in terms of the specifics on the settlement. And I would -- rather than go through that in detail right now, I'd just ask you to take a peek at that. We provide a lot of detail about how we see the settlement and how it would affect us.

Thank you, everybody. And thanks for joining our call. We appreciate your interest and also the ones who asked the questions. Thank you much, and we will see you next quarter.

Ladies and gentlemen, this concludes today's conference. Thank you all for participating, and you may now disconnect.