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Wix.com Ltd. (WIX)

Q3 2022 Earnings Call· Thu, Nov 10, 2022

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Transcript

Operator

Operator

Good day, and thank you for standing by. Welcome to the Wix Q3 2022 Earnings Conference Call. At this time all participants are in a listen-only mode. [Operator instructions] I would now like to hand the conference over to your speaker today is Emily Liu, Investor Relations Analyst. Please go ahead.

Emily Liu

Analyst

Thanks, and good morning, everyone. Welcome to Wix's third quarter 2022 earnings call. Joining me today to discuss the results are Avishai Abrahami, CEO and Co-Founder; Nir Zohar, our President and COO; Lior Shemesh, our CFO. During this call, we may make forward-looking statements and these statements are based on current expectations and assumptions. Please consider the risk factors included in our press release and most recent Form 20-F that could cause our actual results to differ materially from these forward-looking statements. We do not undertake any obligation to update these forward-looking statements. In addition, we will comment on non-GAAP financial results and key operating metrics. You can find all reconciliations between our GAAP and non-GAAP results in the earnings materials and in our interactive analyst center on the Investor Relations section of our website, investors.wix.com. With that I’ll turn the call over to Avishai.

Avishai Abrahami

Analyst

Thanks, Emily, and good morning everyone. Thanks for joining us today. I want to start today’s call with a few highlights from the quarter and provide an overview of some exciting new products we recently announced. Nir and Lior will then share more details on our operations and financial results, and then we will take some questions. Despite continued uncertainty, the strong fundamentals of our business along with great execution led to revenue growth ahead of our expectations and significant improvements in profitability. Revenues in Q3 were $346 million, or 8% growth year-over-year. On a constant currency basis, revenues were $351 million, or 10% growth year-over-year. We consider our global reach to be one of our key competitive advantages. However, given the recent changes in foreign exchange rates, it has become a meaningful headwind to our financial results. Our free cash flow this year would be more than double if you assume year-over-year constant currency rates. While there is still a great deal of uncertainty and volatility in the macro economy, which we expect will continue into 2023, we are focused on what is under our control. We are already seeing the results of the cost reduction plan we put in place last quarter, with improvements to margins and free cash flow this quarter. Our non-GAAP gross profit grew more than 10% year-over-year, resulting in a non-GAAP gross margins of 63%. We returned to positive free cash flow, excluding the investment in our new headquarters. Given this successful execution, I am happy to say that we are on track to achieve the free cash flow margin targets for this year and next year that we outlined in our three-year plan. We also continue to focus on building our platform to be the leading destination for creating and managing an online…

Nir Zohar

Analyst

Thank you, Avishai and thank you everyone who is joining us this morning. As Avishai mentioned, the fundamentals of our business remain strong as can be seen in the cohort bookings data. As you can see on Slide 12, cumulative cohort bookings for our Q1 2022 cohort increased to over $47 million through Q3. This is 5% higher than the Q1 2019 cohort in its first three quarters and 8% higher on a year-over-year constant currency basis. This growth is a continuation of a trend we saw last quarter and evidence of our strong fundamentals – conversion and retention rates remain at high levels and average bookings per subscription continues to increase. Despite the volatile macro environment and unfavorable FX we are experiencing, we continue to improve the monetization of users through data driven marketing and a robust product offering. Our user additions of 4.7 million in Q3 reflect the current demand environment. As the global economic slowdown continues, beginning in September we adjusted our marketing spend to focus on higher-intent users. This resulted in a slight headwind to new user additions in Q3 while meaningfully improving return on our marketing investments. We expect this effect to continue through Q4. Operationally, we continue to execute on our cost reduction plan that we outlined last quarter. We are hiring new employees only for high priority positions, and we continue to drive operational efficiencies across our Customer Care, R&D and sales and marketing teams. We have also continued to optimize overhead costs through reductions in our real estate footprint, software costs and third party advisory costs. I’m also excited to report that last month, we moved the first wave of employees into our new headquarters campus in Tel Aviv. We also consolidated the rest of our Tel Aviv team that was spread…

Lior Shemesh

Analyst

Thanks Nir and welcome everyone. As Avishai mentioned, we exceeded the top end of our guidance range for revenue in Q3, and we greatly improved our margins this quarter leading to positive free cash flow, excluding our headquarters CapEx. We believe this trend of improving margins and free cash flow will continue into Q4 and next year. To begin, I want to share an update on our cost reduction plan and the benefits we are already seeing. Total non-GAAP gross margin improved from 62% in Q2 to 65% in Q3, and we expect another 100 basis points of improvement in 2023. Non-GAAP operating income improved by over 280 basis points in Q3 compared to last quarter, and in Q4 we expect to generate positive non-GAAP operating income for the first time since Q4 of 2019. We now expect total non-GAAP operating expenses to be roughly flat in 2023 compared to this year, driving positive non-GAAP operating income for the full year. This trend along with improved gross margins means that nearly all of our incremental revenue in 2023 will flow through to the bottom line We generated positive free cash flow, excluding headquarters CapEx, of $4.6 million in Q3. To sum up, we are already seeing significant benefits from our cost reduction plan and are sticking to the commitment of cash flow margins we made in our three-year plan. Now, I’ll quickly go through some highlights of our Q3 results. Revenue was $345.8 million, or 8% year-over-year growth, which was slightly above the high end of our guidance range due to strong performance in our user cohorts. On a year-over-year constant currency basis, revenue was $350.8 million, or 10% year-over-year growth. Transaction revenue, which is a subset of Business Solutions revenue and is composed primarily of Wix Payments, was $36…

Operator

Operator

Thank you. [Operator Instructions] Our first question will come from Brent Thill of Jefferies. Your line is open.

Brent Thill

Analyst

Thank you, Lior. Just on the cost savings plan, where do you still see the biggest opportunity you had to drive improved efficiency? And maybe for Avishai, just as it relates to overall demand, can you just give us a sense of where are the pockets of strength you’re seeing and where maybe some of the weakness you’re seeing show up a little more pronounced? Thanks.

Lior Shemesh

Analyst

Yes. So, I will start with the first question. I believe that the cost reduction that we’ve made will be enough to meet the targets that we set in our May Analyst Day. And I think that it’s also very important to understand that we are committed to the free cash flow targets that we outlined in the May Analyst Day. So, we will adjust, obviously, the cost accordingly based on the macroeconomics that we see, but I think that it’s very important to mention that we believe that we can reach this goal even with a lower growth in terms of the top-line.

Avishai Abrahami

Analyst

I’m not sure. I understand how to connect the question about cost reduction and demand. But I can say, overall, on demand, what we’re seeing is that the on demand is pretty stable now, and we’re still seeing the same fundamental strength that was before, conversion and retention and ARPU. And so the top of the funnel is stable and back or a bit above pre-COVID levels. So, I found it encouraging. But what we see it with everybody. And I think all of our peers experience something similar. We’re actually, on a relative base, again a bit ahead. So stable, doesn’t decline anymore. And I think that as the recession will continue to evolve, we continue to see changes there.

Brent Thill

Analyst

Thank you.

Operator

Operator

Thank you. One moment please for our next question. Our next question will come from Andrew Boone of JMP Securities. Your line is open.

Andrew Boone

Analyst

Hi guys. Thanks much for taking my questions. Can you talk about the demand from partners versus self-creators? And then I want to go to marketing. I believe the original guide was for no change in acquisition marketing. So can you just help us understand whether there’s a change as you guys focus on higher-intent users? Is that an adjustment for near-term macro? Or is there something else that you guys are changing in terms of the payback targets? Thanks so much.

Nir Zohar

Analyst

Andrew, I’ll take the first question about the demand from partners. So, you said, how is that related to what we’re seeing demand from partners versus demand from self-creators. And obviously, those two have a relation between them, right? Naturally, when the self-creators or generally small businesses have least tendency to onboard online to build a commerce website or to expand their business online that will also affect the amount of projects that our partners are getting. So from that perspective, obviously we’ve seen a decline from previous year’s growth, but still are seeing a very, very healthy growth even so. You have to remember that for us, again we’re still seeing the compounding effect on the cohorts of the partners. So with that’s a big strength even at these growth rate. And this is obviously something that’s going to continue benefiting us as we go forward.

Avishai Abrahami

Analyst

On marketing, so currently, we adjusted our marketing according to market demand as the – well, of course, as the slowdown on the global economy continues. We think that the demand behaves differently in different kind of channels of demand. So, we’re seeing that. It made very little effect on the high intent users and more of an effect on the low intent users or people that for more of a casual interaction and then got into a bit more of a commitment. Of course, we adjusted our marketing activity according to that. As far as the effect on the current, on the new cohorts, currently it seems to be very small effect. So, I’m very optimistic that this actually allow us to be better, but we’ll continue to update as it evolves.

Andrew Boone

Analyst

Thank you.

Operator

Operator

Thank you. And one moment please for our next question. Our next question will come from Ron Josey of Citi. Your line is open.

Ron Josey

Analyst

Great. Thanks for taking the question. I wanted to maybe follow up a little bit Avishai, in your comments on macro in the letter. I think the letter talked about some delay in new signings of B2B partners, but then also a smaller competitive landscape here. And so I just wanted to understand that a little bit more, both on just the partnerships and then the competitive landscape. And then Lior, just a question on CapEx, because we’re getting it from clients. But total HQ CapEx was $27 million, but it looks like total CapEx is $22 million. Can you help us understand the dynamic between the two, please? Thank you, guys.

Avishai Abrahami

Analyst

Lior, you can answer both.

Lior Shemesh

Analyst

Yes. So, I will start with the B2B partnership. So there are actually two cases over here that we need to understand. First of all is the obvious one, which is due to the macro uncertainty, those B2B partners less willing to commit to a long-term agreement. Now, let’s remember how exactly we recognize the bookings for B2B partnerships. It is based on a multiyear commitment of our partners. So for example, Vistaprint, we recognized $48 million as bookings. That was the level of commitment that we had in the agreement. So first of all, we see less appetite to provide a long-term commitment which is, makes sense during an uncertainty time. The second thing is, obviously, the slowdown overall in the market also affect our partners because, at the end of the day, it’s the same users, the same end users that they serve. But it’s very important to mention that this does not diminish the potential of a deal. It only affects the amount recognized in booking upfront, meaning that the overall potential of a deal is remained the same, in term of revenue is mostly impact, as I mentioned before, about the willingness to commit. So this is with regard to that. With regard to the CapEx of about $27 million in Q3, I’m not sure exactly, what was the question, how – what was not – what was the question?

Ron Josey

Analyst

Sorry, it was more – it looks as if the CapEx – total CapEx was a little bit lighter then the CapEx spent on HQ. We can follow up about it later. But also, you touched on the smaller competitive landscape as well, I understood the partner side. Thank you, Lior.

Avishai Abrahami

Analyst

Yes. Asking about small competitors that compete directly with us, then I think that we’ve seen that there is a slowdown everywhere as we had, of course, in a recession, the economy, of course, is not growing as quickly. And I think that all of us that provide solutions for information of new businesses, for marketing department, the way that you advertise and where you monetize, of course, experience that. On a relative basis, I think we are actually doing better than most or the one that we met. So, we actually managed to continue to increase our position in the market, which makes me very confident that once we’re going to see a recovery from the recession, all the hard work we placed into our products and brand will bear fruit.

Ron Josey

Analyst

Thank you, Avishai.

Operator

Operator

Thank you. And one moment for our next question. The next question will come from Elizabeth Porter of Morgan Stanley. Your line is open.

Elizabeth Porter

Analyst

Great. Thank you so much for the question. The Q4 guidance implies about 5% to 6% revenue growth year-over-year exiting fiscal 2022. And how should we put that into context just relative to Street’s 11% growth for fiscal 2023? My question is, do you think the business can accelerate growth into next year? And if so, how do the factors like B2B contribution or pricing start to net with some of the macro softness? Thanks.

Lior Shemesh

Analyst

So again, I think that we explained before about the reasons for the revenue growth, but I want to provide a few numbers with regard to the FX that can explain at least a big part of the reason. The FX effect on a yearly basis is about – is more than $40 million. And – and a lot of it has actually happened in the last couple of quarters. And also in the last quarter, what happened to the euro and the British pound. So, I think that this is something that we need to take into account. Obviously, we see the effect of the slowdown. And it’s important to mention that because we hope – we all hope and assume that it will recover at some point of time. But we do believe that the fundamental of the business are very strong. We don’t see a change in those fundamentals. Therefore, once the economy will recover, I believe that we will be back to what we said during the Analyst Day in terms of what we see as a potential growth both for self-creators, but also for partners.

Elizabeth Porter

Analyst

Got it. And then a quick question on retention. I know you mentioned it remained strong through September. And you rolled out new prices in the spring. So just wonder, what’s the reaction for customers that have renewed over the recent months. And any difference in the ability to absorb higher prices in either the self-creator or the partner channel?

Nir Zohar

Analyst

Hey, Elizabeth, it’s Nir. No, so we haven’t seen anything, which is significantly different reaction to what we expected. Obviously, expectations were built on our past experience of doing this kind of price changes and exercises for our user base. So even in this environment, we didn’t see any significant change or impact that came through that. Obviously, we’ve seen the positive impact of seeing higher ARPS coming from the price increase.

Elizabeth Porter

Analyst

Got it . Thank you very much.

Operator

Operator

Thank you. And one moment please for our next question. Our next question will come from Trevor Young of Barclays. Your line is open.

Trevor Young

Analyst

Great. Thanks. Just dovetailing on that last comment that you’re seeing some lift from pricing. How much lift is embedded in the 4Q rev guide from price? And then second question on international, with both LatAm and Asia continuing to lag in terms of growth, I know those are smaller as a percentage of revenue, but how critical is it for you to get momentum going there? And what’s going to be the strategy to get growth to come back in line with total company?

Lior Shemesh

Analyst

Yes. So, I will start with the first question about the pricing. So, as you all know, we began to roll it out in April, May. So a bit more than half of our customers were exposed – already exposed to that. Obviously, it will continue in Q4 and full effect halfway through 2023. There is a positive impact of our pricing. We mentioned before that we see a positive in terms of the value of the cohort, and this is part of our models also for Q4 and definitely for 2023, as we will talk about it on the February call. With regard to Asia Pacific, most of the impact was actually on the GPV. This is why you see that happening, meaning that we see a more kind of a slowdown on online purchasing, and that affected the overall GPV and it is reflected in the Business Solutions.

Trevor Young

Analyst

Great. Thank you.

Operator

Operator

Thank you. One moment please for the next question. Our next question will come from Ken Wong of Oppenheimer & Company. Your line is open.

Ken Wong

Analyst

Great. Thanks for taking my question. I just wanted to clarify some statements around just cash flow, Lior, you mentioned that you’re on track to hit your three-year plan, so that would be 10%, 20% free cash flow margin. So for 2023, let’s say, 10% since that’s the low end. You also mentioned that with the cost cuts, that we could anticipate an additional $150 million of operating income. So is it fair for me to layer that $150 million on top of the 10% margin hypothetically?

Lior Shemesh

Analyst

The $150 million that we indicated in the shareholder update was to provide some kind of understanding about the differences between the operating loss that we assume in 2023 during the Analyst Day and the overall operating profit that we are going to have in 2023 as a result of the cost reduction. Meaning that it’s all part of it. As I mentioned before, we are committed to the profitability targets in the three-year plan. And everything that we’ve done in the last few quarters is to make sure that we will meet it. So for your question, we will meet what we indicated as targets. It will not – the $150 million is not on top of it.

Ken Wong

Analyst

Okay. Great. That was just a clarification. And then just on the B2B side, recognizing that you guys are seeing a little bit of headwinds there, you guys still grew 12% kind of constant currency, excluding Vistaprint. Is that the right run rate to think about that business growing? Or should we kind of dial that down a little bit because of the incremental headwinds you’re seeing?

Lior Shemesh

Analyst

The 12% that we mentioned before was after you take into account the effect of the [indiscernible], meaning that trying to take out the Vistaprint effect and then you get to the 12% growth in terms of the overall bookings. Look, I think that we all understand that it is hard. This is why we didn’t provide guidance for bookings rather than revenue. Booking is more lumpy because of those B2B partnership deals. Sometimes they push in one quarter, sometimes two quarters. But we still have a lot of belief in this business. I think that it’s – even if – it’s even performing better when you see the pipeline, but also above the competition, that many of our competition in this market literally disappeared. So, I believe that we are positioned in a much, much better way business-wise to take more market share in this specific segment. With regard to the overall booking and what we see for next year, it’s hard to tell. I think that in February, we are going to share more light on what we believe will be the bookings – the revenue for next year. But again, one thing that I can mention, that excluding the overall economy, the macro economy effect that we see right now, we are – we believe that the target that we set in our three-year plan for the long-term is the one that we really believe in.

Ken Wong

Analyst

Okay. Fantastic. Thank you guys.

Operator

Operator

Thank you. One moment please for our next question. Our next question will come from Naved Khan of Truist Securities. Your line is open.

Naved Khan

Analyst

Yes, thanks a lot. Two questions from me. First one on the cost side. We saw the Israeli currency weakened versus the dollar, and considering that all of your R&D is out of Israel, I didn’t see a dollar impact on the cost side in Q3. How should we think about that? And then you talked about going after the higher-value customers. Where are you seeing the opportunities? Is that – is it mostly geo focused, meaning you’re finding those customers here in the U.S. versus other markets? Just give us your thoughts there, Lior?

Lior Shemesh

Analyst

Yes. So with regard to the Israeli shekel, it’s a great question. Usually because we are exposed so deeply to the Israeli shekel and dollar as we pay most of the salary in Israeli shekel, we do a hedging program that was approved by our Board of Directors. So, we did it at the beginning of the year in order to make sure that we can meet the budget. So therefore, most of the year or all of the year actually, even part of next year, is already hedged in a less favorable dollar to shekel as we see right now. So there is literally no difference when it go up and down because of those hedging program.

Nir Zohar

Analyst

And then about your second question, this is Nir. In terms of the opportunities for the higher-intent users, naturally, we do not share, for competitive reasons, the details of how we operate our marketing. I can just generally say that the opportunities are global. And obviously, we go after them wherever we see them.

Naved Khan

Analyst

Thank you.

Operator

Operator

Thank you. One moment please for our next question. Our next question will come from Deepak Mathivanan of Wolfe Research. Your line is open.

Deepak Mathivanan

Analyst

Hey guys. Thanks for taking the question. I just have two. So within the partner business, can you help us a bit more on the agency side? You’ve added a lot of people over the last few years to kind of onboard more agencies and professionals. How are the returns there so far? What is the kind of best way for investors to track it? And then a second question maybe for Lior. The $150 million cost savings is a good start. But if I kind of look at your fixed cost base in areas like customer support and then headcount in sales, et cetera, it’s still somewhat elevated with the 2019 levels. Where do you see more opportunities to reduce cost if macro continues to weaken and returns on some of these investments that you’ve made in the past 12 months are maybe slow to come by? Thank you so much.

Lior Shemesh

Analyst

So with regard to the – I will start with the second question about the cost. Yes, the cost still – they are still elevated from the 2019, obviously, because our business is also elevated. I believe that we took a $150 million cost reduction decisions. And it’s on a run rate basis, meaning this is something that it’s going to repeat. What we actually created, and we mentioned that, is that in 2023, for example, the entire growth in revenue is going to be shown as profits because we are not going to increase the expenses versus 2022. In some cases, we actually decrease it. Now there is a kind of differences when you look at the overall expenses. So for example, we still are investing in R&D and something that we will continue to do. But I believe that in terms of the efficiency, as a company, we always look for efficiencies, and we will continue to do that. For example, [indiscernible] care, it was not just about headcount reduction, but also developing new technologies in order to support our customers in a much more efficient way. So to your question, we will continue to do that, to find more way to be more efficient. And by doing that, to create more leverage on our expenses. This is one. With regard to partners, I believe that Nir can answer that.

Nir Zohar

Analyst

Yes. So in terms of the partners and the agencies, as we highlighted in our Analyst Day, obviously, we’ve invested into the product as well as the technology as well as the people who support that business. We’ve done so because – and we demonstrated that when we broke out the partner cohorts, is that we’re seeing that compounding revenue retention that is unique and so special for those specific cohorts. Obviously, with the slowdown, their own pipeline has slowed and to some extent, but we assume that once there is a recovery, they will obviously benefit from that, like everyone else. In terms of the – I think one of the things that is worth mentioning is that we do believe that the cost reduction measure that Lior mentioned will probably accelerate the margins of partners even better than what we thought about before.

Deepak Mathivanan

Analyst

Got it. Okay. Thank you.

Operator

Operator

Thank you. And I’m seeing no further questions in the queue. I would now like to turn the conference back to the company for closing remarks.

Emily Liu

Analyst

Thanks, everyone. Thanks to everyone who asked the question. And thanks, everyone, for joining. Have a great day.

Operator

Operator

This concludes today’s conference call. Thank you all for participating. You may now disconnect, and have a pleasant day.