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Wix.com Ltd. (WIX)

Q3 2024 Earnings Call· Wed, Nov 20, 2024

$77.49

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Transcript

Operator

Operator

Good day and thank you for standing by. Welcome to the Wix Q3 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to Emily Liu, Head of Investor Relations. Please go ahead.

Emily Liu

Analyst

Thanks. And good morning, everyone. Welcome to Wix's third quarter 2024 earnings call. Joining me today to discuss our results are Avishai Abrahami, CEO and Co-Founder; Nir Zohar, our President and COO; and Lior Shemesh, our CFO. During this call, we may make forward-looking statements and these statements are based on current expectations and assumptions. Please consider the risk factors included in our press release and most recent Form 20-F that could cause our actual results to differ materially from these forward-looking statements. We do not undertake any obligation to update these forward-looking statements. In addition, we will comment on non-GAAP financial results and key operating metrics. You can find all reconciliations between our GAAP and non-GAAP results in the earnings materials and in our Interactive Analyst Center on the Investor Relations section of our website, investors.wix.com. With that, I'll turn the call over to Avishai.

Avishai Abrahami

Analyst

Thanks, Emily, and good morning, everyone. We are happy to report another consecutive quarter of accelerating growth. Through focused execution of our key strategic initiatives and improved business fundamentals, we were able to deliver impressive year-over-year bookings growth of 16% in the third quarter. The success we've achieved this year is underpinned by our best-in-class innovation, particularly our AI-powered solutions and Wix Studio. Almost one year ago, we launched our AI Website Builder, which is now available in 20 languages and has been a game-changer in our user onboarding strategy. Today, more than 50% of new users are choosing to create their online presence through our AI-powered onboarding process. The tool is resonating particularly well with small businesses and entrepreneurs as paid subscriptions originated from this AI-powered onboarding are 50% more likely to have a business vertical attached and significantly more likely to start selling on Wix. By streamlining the website building process while offering a powerful and tailored commerce enablement solution, our AI technology is providing incredible value for merchants whose priority is getting online efficiently and selling successfully. All of this is translating into top line benefit. Tests in our most recent Self Creator cohort showed a 13% uplift in conversion rate from our AI onboarding tool. We anticipate the platform to continue to resonate, resulting in faster and easier website creation. Earlier this year, we spoke about our plan to embed AI assistants across our platform, and we're continuing to push that initiative forward. We now have a total of 29 assistants spanning a wide range of use cases to support users and to serve as guides throughout their online journeys. These AI solutions are streamlining more processes, building stronger relationships between users and their customers, and empowering users to make better informed decisions. Although these assistants…

Nir Zohar

Analyst

Thank you, Avishai. I'd like to start with a quick update on our user cohorts. Q3 was another great quarter of accelerating growth, and I'd like to break down the business drivers that helped us reach these results. Starting with our newest cohort, we added nearly 5 million users in Q3. Excitingly, this marks the first time since 2020 that our new cohort has grown in size compared to the cohort of the previous quarter as well as that of the year-ago quarter. Notably, we saw this improved quarter-over-quarter and year-over-year trend among both organic and acquired users, reflecting moderately improved demand levels and continued strength of the Wix brand. Importantly, we did not deviate from our focused marketing strategy this quarter. While we capitalized on slightly better top-of-funnel demand, we still maintained our focus on high-intent users and our TROI guardrails. Additionally, the Q1 '24 user cohort continues to outperform all non-COVID cohorts despite having a smaller user base. This is a testament to the strength of our platform and the value of our offering. We are seeing continued conversion of users into paid subscriptions at a healthy clip as they build more and more on Wix. ARPS also increased as users continued to purchase higher-priced packages, especially Studio, attach more business solutions and generate compounding GPV. We also continued to benefit from the price increase implemented earlier this year. Our other existing cohorts are also showing strength as we're seeing better-than-expected renewal activity in terms of bookings dollars. Again, this underscores the unmatched value of our platform. This strong cohort behavior illustrates the shift that occurred in our user base over the past couple of years. As a result of focused marketing and innovation, targeting high-intent users, the overall quality of our base is much better compared to…

Lior Shemesh

Analyst

Thanks, Nir. Our continued focus in delivering the best-in-class products, particularly innovations within our AI suite and Studio platform, as well as solid business fundamentals, resulted in accelerated growth this quarter. With Rule of 40 now well within reach this year, I'm even more excited about the growth opportunities and continued momentum expected in 2025 and beyond. I will share more about our updated full-year outlook and general thinking around our go-forward financial algorithm shortly. First, turning to results. In the third quarter, bookings grew to $450 million or 16% growth year-over-year. This marks our third consecutive quarter of bookings growth acceleration, driven by increased Studio adoption, early tailwinds from our AI offering and stronger-than-expected commerce growth. Additionally, we witnessed better-than-expected renewal bookings from our high-intent users, higher trending ARPS, and solid conversion. Q3 revenue growth also accelerated, finishing at $445 million, up 13% year-over-year. Total revenue was driven by accelerating growth across both Self Creators and Partners businesses. Partners growth accelerated to 30% year-over-year this quarter, finishing at $155 million. Growth was primarily driven by ramping Studio contribution as new agencies adopted the platform and Partners already-owned Studio renewed and increasingly built more projects. As a result, bookings attributable to Studio subscriptions accelerated sequentially this quarter with 75% of bookings from new partners deriving from Studio accounts. We also saw early benefit from Studio templates, which boosted utilization and subscription purchases. We expect Studio strength to continue to translate into Partners momentum and greater lifetime value. Our Self Creators business saw a second consecutive quarter of revenue acceleration. Momentum in the business is growing as expected, driven by the AI tailwinds Avishai mentioned earlier, strong cohort behavior with better-than-anticipated absorption of the earlier implemented price increase and slowly encouraging demand trends also contributed to this quarter's growth. We expect…

Operator

Operator

[Operator Instructions] And our first question will be coming from Trevor Young of Barclays. Your line is open.

Trevor Young

Analyst

Great. Thanks. First question just on free cash flow margin. Can you remind us where we are in terms of margin mix between Self Creator and Partner. Is Self Creator kind of holding steady in the mid-30s percent, implying Partner is in high-teens territory? And then second question, keying in on your comments on investing a bit more in Self Creator for better growth in the coming years. Lior, if I heard you correctly, you expect to continue margin expansion in Self Creator while also investing for that growth. Can you just expand upon that a little bit and what areas of investment should we expect?

Lior Shemesh

Analyst

So with regard to the free cash flow margin, we do not provide the drag down between our Partners and Self Creators. But what I can tell you, obviously, at this point of time, Self Creators is super profitable in terms of free cash flow and Partners is just getting better and better. I believe that long term, you should expect Partners in term of profitability actually to be higher than Self Creators. But the fact is that we are almost at 30% free cash flow for the entire business, I believe indicates to you that Self Creators is more than 30% already. With regard to the investment that we are planning for the Self Creators, look, in the end of the day, Self Creator, it's a combination. I believe that there will be a better demand next year, but also more new products. And Avishai spoke about it. I believe that the combination between demand and innovation for next year certainly would drive higher growth for Self Creators. We feel very, very excited about it. With regard to the margin expansion -- yes, with regard to the margin expansion, so definitely margin expansion, you should expect to have more expansion of our margin next year.

Trevor Young

Analyst

Great. Thank you.

Operator

Operator

And one moment for our next question. Our next question will be coming from Ygal Arounian. Your line is open.

Ygal Arounian

Analyst

Hi, good morning. Good afternoon, guys. Maybe just to start with Studio. Can you frame at this point how much contribution you're getting from Studio in terms of overall bookings and revenue? And with the share gain you're seeing in a lot of the news recently around WordPress and what's going on there, have you seen any impacts from that? Is that an opportunity for you guys? And just start with that and then a follow-up.

Lior Shemesh

Analyst

So I will start with the revenue and the contribution of product revenue. And I believe that Avishai will continue to the next one. We mentioned 75% of new Partners booking is Studio, meaning that Studio already has become a significant portion of our revenue and bookings. And we feel very excited about it. Obviously, we see the acceleration of it since we see more and more agencies joining Studio and using Studio, but we also see existing agencies building more and more website on Wix, the second, the third, and the fourth. So we feel very good about it.

Avishai Abrahami

Analyst

As for WordPress and [Automatic], I think that the conflicts they have there and a lot of other historical things are obviously contributing to the fact that the level of trust and innovation has continuously reduced. And over the years, mostly we've seen the trend of course, agencies moving to different platforms. So we are benefiting from that. We do see a positive TOF trend this quarter. But I think that overall, the trend of WordPress losing market share is something that we've seen historically for quite some time and we hope for them that they actually manage to solve the conflicts and start focusing again on delivering value.

Ygal Arounian

Analyst

Okay, that's helpful. Thanks. And then just on the exit rate and 18% bookings growth and the acceleration we're seeing. If I look at the numbers, the 4Q comp from last year is a little bit easier. I know we're not going to get guidance right now for next year, but just as we think about the trajectory of that of what you're seeing here as we flow through into next year, any commentary to help us think through how that continues and what that means for the revenue growth acceleration? Thanks.

Avishai Abrahami

Analyst

So definitely the 18% exit rate will translate into revenue for next year. We are very excited about it because when you look at the third quarter compared to the second quarter, the entire acceleration of the growth is due to product, due to increase in conversion, due to increasing demand. So those are things that, obviously, we believe that will continue into next year and will drive further growth. As you know, as for revenue, obviously, there is an impact in the following year, usually, after we see the increase in bookings.

Ygal Arounian

Analyst

Okay. Thank you, guys. Great quarter.

Avishai Abrahami

Analyst

Thank you.

Operator

Operator

And our next question will be coming from Andrew Boone of JMP Securities. Your line is open.

Andrew Boone

Analyst

Thanks so much for taking my questions. Marketing stepped up a little bit sequentially in terms of this last quarter. Can you guys talk about the marketing efficiencies that you guys think you can sustain in terms of 4Q and into '25? And then you talked about adoption of new verticals in commerce products earlier as we think about transaction revenue. Can you unpack the success that you're seeing with commerce products over the last quarter? Thanks so much.

Nir Zohar

Analyst

Hi, it's Nir. I'm going to start with the marketing step-up. So you have to remember the marketing step-up is actually directly connected to an increase in demand and a stronger top-of-funnel behavior that we've seen, which allows us, by the way, to expand and extend the acquisition marketing, while maintaining the same TROI guardrails that we always have. So from that standpoint, it really depends on the top-of-the-funnel behavior. I can say that at least for now, we're seeing, I would say, similar trends in Q4 than what we've seen in Q3. And I think beyond that, it's too early to call obviously what's going to happen in 2025. So I think that's from the standpoint of marketing, and it all goes down the same kind of strategic path in terms of how we do marketing that we enacted two years ago and has been extremely successful. Can you repeat the second question for a second?

Andrew Boone

Analyst

Yes. In the prepared comments, you guys talked about the adoption of new verticals in commerce products as we think about transaction revenue. I'd love for you just to unpack what you guys are seeing with commerce products more broadly.

Nir Zohar

Analyst

So we don't do the -- we don't break and separate. I would want to point out that one of the strengths that we have here at Wix is the fact that our commerce is a horizontal offering. So it's not only around stores, it's also a combination of selling events and tickets for events, invoicing, scheduling and selling time. So it's a very wide array of different commerce offerings which allows us, obviously, more balance and deeper penetration. I can say, by the way, that a big contribution to this is the Partners segment as it is growing naturally even faster in terms of contribution to commerce than the Self Creators, and this is something we are very happy about.

Andrew Boone

Analyst

Thank you.

Operator

Operator

One moment for our next question. Our next question will be coming from Ken Wong of Oppenheimer & Company. Your line is open.

Ken Wong

Analyst

Great. Thank you for taking my question. I just wanted to just touch on the bookings acceleration. What changed between Q2 and Q3 that gave you the confidence to raise that exit rate to 18%? Would you characterize it as more of a Partner dynamic, Self Creator because it does feel like something flipped from 90 days ago?

Avishai Abrahami

Analyst

Hi, Ken. Yes. See, it's a combination of many, many things. I will try to explain because, obviously, there is an acceleration between the second and the third quarter and we do see this acceleration continue into the fourth quarter and this is what gives us the -- we feel very comfortable about raising the guidance. We did mention that Studio subscription bookings growth is accelerating compared to the second quarter. We did mention the 75% of booking of new partners coming from Studio. We obviously, see this trend continue into the fourth quarter and actually getting better and better. Think about it this way. As agencies build more and more website on Wix, even existing agencies, it just increased the growth on a quarter-over-quarter basis. So we feel very, very happy about it because it means that the adoption of Studio is just getting better. We do see strong retention of Studio partners. We spoke about it a little bit, but they are very, very happy with Studio. They are very, very happy with the performance, and it has a positive impact on retention of those partners. We do see the benefit of AI, especially around Self Creator to talk about -- or talk about Partners, but we do see this progress also on Self Creators. We see the impact of AI, we see the impact of conversion. Remember that conversion is -- always has an impact on the existing growth. So obviously, when you come and go into the next quarters, we see that the increase of growth is actually getting better also on the existing growth, or the impact of the existing growth getting better and better. We do see improvement in top of funnel. Nir mentioned that and we see that continue into the fourth quarter. So all of those signs -- and including the acceleration of the commerce growth, makes us feel very comfortable about raising the guidance for the full year, but we do see the acceleration also in the fourth quarter.

Ken Wong

Analyst

Okay, fantastic. Appreciate the detailed answer there. And then just second quickly on directly monetizing AI. Is this an area that will focus primarily on kind of agency partners? Is this scenario where you think you can extract monetization from Self Creators? And any color on kind of where you might be able to capture incremental dollars with AI.

Lior Shemesh

Analyst

Well, so we are launching a few products that we're going to monetize next year in relation to AI. The value, I think, is generated both to agencies and Self Creators. So you're going to see that affects both of them. Some of the products are directly related to how people, the Self Creators or the customers of the agency manage the business or how they communicate with their customers. So we think that that is a value that agency would love to offer to their customers and of course, we would love to offer to Self Creators. So I believe it will affect both.

Ken Wong

Analyst

Okay, perfect. Thank you, guys.

Operator

Operator

One moment for our next question. And our next question will be coming from Elizabeth Porter of Morgan Stanley. Your line is open.

Elizabeth Porter

Analyst

Great. Thank you so much. I wanted to follow up on the Self Creators and your ability to just hone in on this segment to improve growth, particularly with AI over the next couple of years. I was wondering if you could double-click on any sort of early views we could expect on the types of innovations in AI we could see. And it's also encouraging to see some of the improvement in Self Creators growth already. So just as you execute to some of your goals on this business, where do you think Self Creators could ultimately go after being in the 5-ish percent range for the last couple of years?

Lior Shemesh

Analyst

Well, that -- the last part is hard to predict because it's influenced by so many different things, including, of course, the economy, but -- the growth rate. But I do think that there is a lot of innovation that we are coming with for Self Creators. It -- the innovation influence, I think, both sides of the equation, our ability to acquire new Self Creators and the ability to help them finish a website that they are very happy with. In addition, we also look at some of our technology as a way to attract new people to Wix to do -- new Self Creators to Wix to do things that before they couldn't. So that's how we increase. Of course, ability to grow the number of Self Creators. But on the other hand, we also have a few products that we are about to release -- AI products that actually will be monetized, meaning that we believe we can see better revenues also coming from Self Creators by giving them new functionality.

Elizabeth Porter

Analyst

Great. And then just as a follow-up, it sounds like the top of funnel is doing better with also benefits from organic search. Is that just better macro? Is there something that you're doing differently as it relates to marketing or strategic relationships, or any factors to call out that may be driving that improvement in organic growth in top-of-funnel, particularly in the quarter?

Avishai Abrahami

Analyst

Well, we do see some small changes in the macro improvement. So this is something that I think is very good news for everybody. But we also, as we mentioned, did a lot to improve conversion on Wix. And so, I think that is the other contributor. And we mentioned 13% improvement over conversion for free to paying users on the new cohort. So we do see that AI influence there. In the next year, we of course, hope that to see that continuing with new products that we are releasing and a lot of improvements.

Elizabeth Porter

Analyst

Thank you.

Operator

Operator

And one moment for our next question. Our next question will be coming from Bernie McTernan from Needham & Company. Your line is open, Bernie.

Bernie McTernan

Analyst

Great. Thanks for taking the questions. So guidance for revenue growth this year is about 12%. Would love to just get some color in terms of how much of this growth is driven by the price increase. And then as you speak to -- as you spoke to new products coming to the market with discrete revenue tied to it, how should we think about the potential benefit of that next year? Thank you.

Lior Shemesh

Analyst

Hi, Bernie. So price increase, it has a positive impact on revenue. We do not break down. I think that revenue growth -- by the way, also bookings, it's a combination of not just the price increase, but also the innovation of new products and mostly coming from Studio. Remember that most of the increase that we've seen in Studio, it was all incremental to our model. And this is why it has a significant impact. Actually, Partners has more impact on the revenue growth and booking growth than the price increase. And this is something that we should expect to happen also next year. With regard to the new product that we mentioned about that we are going to launch next year, well, it's really hard to tell what will be the impact, but you can assume that if we didn't think that it should be significant, we wouldn't do it. We believe that the combination of innovation and also the improvement in demand for next year will drive further growth in the next three years, especially with regard to the Self Creators that we do intend to invest.

Bernie McTernan

Analyst

Understood. Thank you.

Operator

Operator

And one moment for our next question. And our next question will be coming from Robert Coolbrith of Evercore ISI. Your line is open.

Robert Coolbrith

Analyst

Great. Thank you for taking our questions. On Partners, you called out larger agencies as a driver. We wanted to ask if there's been any inflection in your engagement with large agencies either in terms of the number of partners or your ability to sort of increase project penetration rate with those large agency partners. Any key unlocks there? And I have a follow-up as well. Thank you.

Nir Zohar

Analyst

So obviously, we don't break specific numbers here. I would give some more color saying that we already have a number of very large agencies using Wix. And much like other agencies, we continue to pursue and win more of those just by marketing to them, building the Studio brand, doing education sessions and working with them on product and getting more and more exposure. Our belief is that we will continue expanding in that specific section of the market next year. We also do believe that some of our innovation that Avishai alluded to before will be a contributor to our ability to gain even more ground there in 2025 and beyond.

Robert Coolbrith

Analyst

Great. Thanks. And we also wanted to ask on Business Solutions bookings. It looks like you maybe saw a bit more seasonality in Q3. Any changes to attach rates or any other factors to call out there? Thank you.

Avishai Abrahami

Analyst

No. So no change. I think that the change that you see compared to the second quarter was mostly around the Google Workspace, mostly coming from incentives that we are getting from them -- not every quarter. We did mention that in the second quarter, and we do believe that it will be repeated also next year. But when you look at the transaction revenue, it actually accelerated on a quarter-to-quarter basis. So it's mostly noises around the Google Workspace, nothing really special that's worth indicating.

Robert Coolbrith

Analyst

Got it. Thank you so much.

Operator

Operator

And one moment for our next question. Our next question will be coming from Clarke Jeffries of Piper Sandler. Your line is open.

Clarke Jeffries

Analyst

Hello. Thank you for taking the question. I wanted to fall back on the monetization of AI products. It sounds like some of the monetization that's coming down the pipe is going to be maybe beyond the scope of the web-building environment, managing the business, and communicating with customers. And so -- and a lot of the commentary seems that today AI Website Builder is helping on conversion. I wanted to ask about specifically, is there an opportunity to directly monetize the AI products within the kind of core website design funnel and specifically within the lower end of that market and maybe the higher intent and more complex users in the market. And then as a follow-up, Lior, just in terms of free cash flow margin progression from here, would you say that the sort of comfort level in being able to make incremental investments comes with sort of the confidence in the free cash flow progression happening in both Self Creators and in Partners, trying to understand a couple of years of significant free cash flow margin progress and how to think about 2025.

Nir Zohar

Analyst

As for the first question, if I understand correctly, first of all, your observation is correct, which is saying that a lot of what we do is monetization beyond the website building, actually, in the later part of the life cycle of the website. So that is true. As for is there a way to monetize AI website building, during the -- you mean during the building process itself, was that the meaning of the question? Or you meant…

Clarke Jeffries

Analyst

Yes. You put it in the sort of shareholder letter, a lot of the testing you're doing is helping on conversion. And so that to me means you're helping on the conversion of the lower end or the mid part of the market. I'm trying to think about kind of ARPU benefit to the core website business as a result of AI.

Nir Zohar

Analyst

Well, yes, of course. So I think that the way we monetize, of course, during the buildup phase of a website is by making it easier. And if our customers are happy with their website, of course, we convert better. So I don't think there is any better way to monetize than that, right? We -- the more users finish the website, the better the website, the higher conversion, the higher monetization. The rest of it, of course, is what happens later on. And there we believe there is a lot of opportunity to take that second part of the life cycle of building a website and to monetize that and we are now building the product to capture that part.

Lior Shemesh

Analyst

With regard to the margin progression, let's first understand why we believe that our margin will improve actually next year and what are the reasons for that. We do believe that the cost structure right now of the company is enough to generate more growth in the next couple of years. It means that the fixed cost more or less remain the same. We are going to see increase in costs, but it will be less than the increase in top line. It means that we are going to see more leverage from our cost structure also next year. So with regard to the question between Partner and Self Creators, so the more the gap between the growth and the cost structure, so there you see more increase in -- or more leverage. So by definition, the leverage in Partners the next year is going to be higher than Self Creators. But remember that we are going to see leverage in both cases. In Partners, it's going to be actually higher. So this is why we believe that we are going to see further leverage for our margins also next year.

Clarke Jeffries

Analyst

Thank you very much.

Operator

Operator

And this concludes today's conference call. I thank you all for participating. You may now disconnect.