Alan S. Armstrong - The Williams Cos., Inc.
Management
Thank you. First of all, I'll talk about the kind of the two issues that balance that. First of all, on the overhead and management side, our team is very committed to continuing to put pressure against the overhead cost side of our business, as well as the direct operating expense. When you go into an area, for instance like the Northeast, and you are rapidly growing things, it's very hard to really streamline your operations and really focus on cost reduction, at the same time you're trying to build up staff, training people and get your operation safe and reliable. And so, that business, as it's gained its scale and its footprint is very well positioned and out to really take out some cost, likewise our Central area has just done a tremendous job there because, if you think about the pattern of growth and build out that had gone there for several years, that has slowed down in terms of that pattern of build out. And so, the management team has done a great job of redirecting their focus as a management team on safe and reliable and even more cost efficient operations. And of course, out West, that team has taken that on kind of as their mantra and they're very, very focused on constantly lowering their unit cost. So, that's really driving a lot of that in terms of the cost reduction. I do think it's sustainable on the one hand. On the other hand, I would tell you that as we go into the pipeline operations, a lot of need to make sure that these pipelines are maintained extremely well. And I always tell people, I think that's a really terrible place to try to save money is in the place of doing a great job of maintaining your assets safely and particularly in these critical areas along the Transco and Northwest Pipeline and Gulfstream routes. And so, that's an area that I think, as you've seen a little bit in this quarter, we had a lot of hydro testing and repairs on the Leidy system and quite frankly we're not going to shy away from improving the system there whenever we have an opportunity to do that. And so, that's the cost side that will probably continue to pressure us up on the one side, but I think on the cost efficiency side and overall day-to-day cost, we'll continue to have opportunity to push that down.