Earnings Labs

Whitestone REIT (WSR)

Q4 2023 Earnings Call· Thu, Mar 7, 2024

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Transcript

Operator

Operator

Greetings, and welcome to the Whitestone REIT Fourth Quarter 2023 Earnings Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. [Operator Instructions] As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Mr. David Mordy, Director of Investor Relations for Whitestone REIT. Thank you. You may begin.

David Mordy

Analyst

Good morning, and thank you for joining Whitestone REIT's fourth quarter 2023 earnings conference call. On today's call are Dave Holeman, Chief Executive Officer, Christine Mastandrea, Chief Operating Officer, and Scott Hogan, Chief Financial Officer. Please note that some statements made during this call are not historical and may be deemed forward-looking statements. Actual results may differ materially from those forward-looking statements due to a number of risks, uncertainties, and other factors. Please refer to the company's earnings news release and filings with the SEC, including Whitestone's most recent Form 10-Q and 10-K for a detailed discussion of these factors. Acknowledging the fact that this call may be webcast for a period of time, it is also important to note that this call includes time-sensitive information that may be accurate only as of today's date, March 7, 2024. The company undertakes no obligation to update this information. Whitestone's fourth quarter earnings news release and supplemental operating and financial data package have been filed with the SEC and are available on our website in the Investor Relations section. We published fourth quarter 2023 earnings slides on our website yesterday afternoon, which highlight topics to be discussed today. I will now turn the call over to Dave Holeman, our Chief Executive Officer.

Dave Holeman

Analyst

Thank you, David, and good morning, everyone. Welcome to our fourth quarter 2023 earnings conference call. I'll break my comments into three parts. First, what we've done, second, ongoing initiatives that continue to drive value, and finally, how our core strategy thinks very well with the current environment. I'll get straight into it. In terms of what we've done, this management team began in January of 2022, so we're two years into our run. Here's a high-level list of our accomplishments. Core FFO per share has grown from $0.86 in 2021 to $0.91 for 2023. This is despite higher interest costs, primarily as we renewed and extended our credit facility in the third quarter of 2022. With that in place until 2027, we anticipate a higher earnings trajectory ahead of us. I’ll have Scott cover our projections in greater detail. We've rapidly improved our balance sheet metrics, bringing our debt to EBITDAre down from 9.2x for the fourth quarter of 2021, to 7.5x for the fourth quarter of 2023. This is despite significant litigation expense impacting our numbers. We've focused and prioritized our disciplined leasing efforts on high quality tenants, resulting in record occupancy in our portfolio, up 290 basis points from 91.3% at year-end 2021, to 94.2% at year-end 2023. Breaking this down further, we've grown our small space occupancy by 320 basis points to 92.1%, and our larger space occupancy has grown by 200 basis points to 97.5%. We had same-store net operating income growth of 7.9% in 2022, followed by 2.7% in 2023. Scott and Christine will provide more detail on this important metric later in the call. We've strengthened our board, bringing on three new board members or half of our six-person board of trustees. This refreshment has been accompanied by a host of shareholder-friendly actions,…

Christine Mastandrea

Analyst

Thank you, Dave. We've had a real strong quarter in operations. Occupancy rose to 94.2%, up 50 basis points from last year's record finish. Occupancy may dip a bit for the upcoming quarter as it did for the first quarter of 2023. This is because we closed a large number of deals in the fourth quarter, and we intentionally are re-merchandising in the first quarter for revenue quality. However, while we may see a first quarter dip, we have a strong pipeline of deals and we're forecasting an occupancy of 93.8% to 94.8% by year-end 2024. Occupancy for 10,000 square foot plus spaces came in at 97.5%, with our higher ABR small spaces coming in at 92.1%. Straight line leasing spreads were 21.8% for the quarter, with 37.3% on new leases, and 15.3% on renewals. For the last 12 months, combined straight line leasing spreads were 21.7%. Frankly, as strong as our leasing spreads are, it keeps getting better if you dig into the numbers. Just recently, Marcus & Millichap showed asking rents in Phoenix, our largest market, jumping 12.6% between 2022 and 2023. Not only did we capture those jumps more quickly because of our shorter-term leases averaging four years, but the recency of the jump bodes well for our leasing spreads in 2024, 2025, and 2026. This isn't just a number on a spreadsheet. It matches what our leasing agents are seeing in the ground. Migration trends, Phoenix manufacturing boom, consumer trends, and a shortage of retail neighborhood centers, are all combining to make this one of the strongest environments we've ever seen. Some of our peers have recently been talking about the value of vacancy, and that vacancy allows them to better align a center to the surrounding demographic, often a new younger demographic, rather than letting…

Scott Hogan

Analyst

Thank you, Christine. We delivered $0.24 in core FFO per share for the fourth quarter of 2023 versus $0.23 in the fourth quarter of 2022, and $0.91 for the full year 2023 versus $1.03 for the full year 2022. Now I'll walk you through the 2022 to 2023 core FFO per share of earnings variance, and you may want to follow along on Slide 11. Same-store NOI growth was our key positive driver, as it should be every year, adding $0.05. G&A drove a $0.05 reduction in FFO core per share, including $0.04 of benefit in the first quarter of 2022, associated with a forfeiture of outstanding restricted share from our former CEO and other employees that was not repeated in 2023. While G&A normally reflects year-over-year increases in compensation expense, ours also contains litigation expense related to Pillarstone and our former CEO. Other items drove a $0.01 reduction, and interest expense drove an $0.11 reduction. As a reminder, we amended our credit facility in the third quarter of 2022. So, the variance between the former and current credit facility primarily impacted the first three quarters of 2023. As Dave mentioned, we introduced 2024 core FFO per share guidance yesterday, with a range of $0.98 to $1.04. Let me walk you through the forecasted changes between the 2023 core FFO per share amount of $0.91 and the midpoint of the 2024 guidance of $1.01. Same-store NOI is expected to improve $0.07 in 2024. G&A cost reductions should drive a $0.01 increase, primarily as our former CEO and Pillarstone-related litigation expense is expected to be significantly reduced. Other items primarily driven by non-same-store NOI and no longer reflecting earnings deficits from our equity method investment in Pillarstone following our OP unit redemption in January of 2024, are forecasted to add $0.03.…

Operator

Operator

[Operator Instructions] Our first question comes from the line of Mitch Germain with Citizens JMP. Please proceed with your question.

Mitch Germain

Analyst

How are you?

Dave Holeman

Analyst

Good morning, Mitch. I think you broke up a bit. Good morning, Mitch.

Mitch Germain

Analyst

Yes, sorry about that. My bad. I wanted just - obviously, you talked a little bit about quality of revenue and it's - I don't know, it seems like your bad debt is forecasted to be a little bit higher in 2024. I'm just curious in terms of, I'm sure there's a little hint of conservatism in that number, but is there anything specific that is driving that midpoint of that number to be higher year-over-year?

Scott Hogan

Analyst

Hey, Mitch, it's Scott. The bad debt assumptions we put into the forecast are a range that we're comfortable with. The midpoint isn't necessarily where we expect to end. And no, there's no specific tenants that we have identified that are going to drive higher bad debt next year.

Mitch Germain

Analyst

Okay, that's helpful. What percentage of your portfolio comes from the smaller tenants relative to the larger ones? How should we think about that? Obviously, we talk about that obviously trend above peers, but what is it specifically?

Dave Holeman

Analyst

Yes, I think - hey Mitch, it’s Dave. In our PowerPoint for the call today, I think David Mordy is going to give me a page number, but there's a page number that breaks out - Page 6, breaks out our tenant base. Approximately 75% of our ABR is in the smaller spaces that are really in high demand today. So, we think that's a key differentiator of Whitestone versus many others in the sector, and we have the type of spaces that are in high demand.

Mitch Germain

Analyst

Agreed. Okay. Obviously, we've got a lot of products that seem to be going smaller and smaller. Dave, talk about - obviously, you're in the process of deleveraging, but you interestingly mentioned activating your land parcels and some of your redevelopment opportunities. Clearly, that creates a little bit of higher leverage initially before the EBITDA commences. So, maybe if you could just provide some perspective on the potential opportunities that you've got embedded in the portfolio and how you feel some of those potential opportunities could be monetized.

Dave Holeman

Analyst

Yes, Mitch, I’ll give a couple of high level comments, and maybe I'll ask Christine to share some more about the development opportunities. I will tell you, our goal and our challenge is to do a number of things. Over the last couple of years, we’ve improved our balance sheet. We've driven earnings. We've capitalized on development opportunities. So, it's always a balance. We're focused on the balance sheet improvement plan and have made strong progress. And then we're obviously top-line-focused on value creation. Maybe I'll let Christine comment a little bit on the development opportunities.

Christine Mastandrea

Analyst

Mitch, I think the best way to look at our portfolio is most of these are pads and smaller buildings. And so, the timeframe it takes to get these positioned through an approval process, which is a low-cost venture to start out, right, but it just takes time. By the time you get that in place and then you actually build, which is when you start your significant capital costs, that's like a six-month timeframe. So, it doesn't take that long to build these pads out. It takes a while to get them approved within the zoning districts that you have to work with. So, I like you to say, I think these things are very easy once you get an approval, then your capital costs are your significant capital costs and that's maybe six months. And then once you get them out of the ground, then of course you're able to achieve on your returns with the rents. So, most of ours are smaller pads.

Mitch Germain

Analyst

So, how many of these pads have entitlements right now?

Christine Mastandrea

Analyst

We have - we're doing three a year, and I'm looking to amp that up to like four to five in the following years to six. It depends. Like, Dana has a number of small pads that are already approved, but what we're doing is working through the right leasing strategy to move those forward. Those are already fully approved at Dana Park. And those have - let's see, I've got one, two, about seven pads there alone. So, in the portfolio we have about - we have well over, I think about 15 to 16 pads that we can work through over time. It's just a question of making sure that we can manage it appropriately within our timeframe, the lease-ability with it, and also our resources with the team.

Mitch Germain

Analyst

Great. That's helpful. Thanks. And last one from me, just Dave, maybe some perspective on the timing of the resolution of the damages associated with the Pillarstone ruling. Obviously, I believe the ruling had provided some sort of timeframe where some sort of remedy or valuation was necessary to be provided. Maybe put some perspective on where that stands, please.

Dave Holeman

Analyst

Sure. Obviously, we're very pleased with the ruling, which on our investment in Pillarstone, the court ruled that obviously we had been damaged and what we're looking for is an exit. We've communicated that all along. So, Pillarstone has some obligations to the court to provide a value as well as a payment to us. I would tell you, we're moving into the collection phase, and we are focused on getting that collected and exited as quickly as possible. Scott commented that in the guidance, we only have a partial part of that monetization in this year. We have the balance in 2025. I'd love to report in the year that we got that much more quickly. So, right now, we're very pleased with where we are as far as the decision. We're looking for an orderly monetized exit, a plan of exit, which I believe we kind of have in progress, and we'll move quickly. It's hard to give you exact timing just because we're working through the court system. We're working through a number of things, but all of the decisions have been very supportive and very much in Whitestone’s favor at this point.

Mitch Germain

Analyst

Thank you.

Operator

Operator

Thank you. Our next question comes from the line of Anthony Hau with Truist Securities. Please proceed with your question.

Anthony Hau

Analyst · Truist Securities. Please proceed with your question.

Good morning, guys. Thanks for taking my question. So, this morning, I saw the news that Erez Asset Management plans to nominate two directors to the board, and they raised a few questions, right? Since the December press release, what other discussions and conversation have the board had with Bruce and his proposal to liquidate, and have you guys thought about adding board members that have more relevant real estate experience?

Dave Holeman

Analyst · Truist Securities. Please proceed with your question.

Thanks, Anthony. It's Dave. I'll give a couple of comments to that. First of all, just off the top, obviously we don't comment on articles like the Bloomberg article. We don't comment on market rumors or quotes from unnamed sources. We did publish in December a letter we received from Mr. Schanzer with Erez. We did that because we think it's important to be transparent. We want to have great discussions with shareholders, and we want to minimize misinformation. We love and welcome shareholder feedback and discussion, but we don't discuss individual shareholder discussions, obviously publicly. Really proud of the progress we've made over the last couple of years. We're focused on execution and delivery. And obviously, at this point, that's kind of what we can say. I think we’ve published the letter from Bruce. We've published our response. Obviously, happy with a follow-up question, Anthony, but I think that's the comment I would make at this point on your question. Oh, the only thing I would add is, we've done a lot of refreshing and upgrading our board, brought on great new skillsets and diversity. Continue to look at that, continue to evaluate that we have the right people in place. And I think our board feels very good about that. Our board also takes the strategic role they have in looking at the ways we create value very seriously, and we take that very seriously.

Anthony Hau

Analyst · Truist Securities. Please proceed with your question.

Okay. Sorry if I missed this, but like property operating and maintenance was up 27% in the same-store pool this quarter. What drove that increase? Was it - and was that the main reason why same-store NOI for 2023 was at the low end of the guidance?

Scott Hogan

Analyst · Truist Securities. Please proceed with your question.

Anthony, it’s Scott. On the maintenance side, we accelerated some large maintenance items, exterior painting of buildings, parking lot resurfaces in six or seven properties in Arizona. We think that's going to add value and help with leasing rates. Those properties happen to have a little lower recovery rate than the majority of our portfolio. So, that was a component of the same-store being a little lower than expected. The other one was, I think Christine mentioned, delayed commencement in EoS drove another portion of it. And then we had Bed, Bath & Beyond that was re-tenanted towards the end of the year that was a smaller piece. So, those are the three components of the same-store decrease. And then once again, on the maintenance side, those painting and parking lot resurfaces are once every 10-year type of expenses.

Anthony Hau

Analyst · Truist Securities. Please proceed with your question.

Got you. and then a quick one on Pillarstone, I know that you guys are going through the bankruptcy court now. What are the chances that Whitestone can fully recover the monetary judgment amount?

Dave Holeman

Analyst · Truist Securities. Please proceed with your question.

Hey, Anthony, it’s Dave. As you said, we are moving toward the collection phase at this point with receiving very positive rulings that we'd been damaged and that we had the right to exit. As you said, Pillarstone has filed bankruptcy, and we're moving through that. We remain confident in the value of that investment. When you look at the underlying assets, our investment on our books is roughly $30 million. We continue to believe that the value of the underlying assets is north of that. So, it's hard to nail down a number, but I do think we're in the process now of moving through that and hopefully getting this noise out of the story very shortly.

Anthony Hau

Analyst · Truist Securities. Please proceed with your question.

Thanks guys.

Operator

Operator

Thank you. Our next question comes from the line of Barry Oxford with Colliers Securities. Please proceed with your question.

Barry Oxford

Analyst · Colliers Securities. Please proceed with your question.

Great. Hi guys. On the disposition market, when you guys are looking at that, is it fairly fluid and are the buyers able to get financing relatively easily?

Dave Holeman

Analyst · Colliers Securities. Please proceed with your question.

Hey, Barry, it’s Dave. Very good question. I think we continue - we are seeing a little bit of uptick in the transaction market, I think as we all get more clarity on where interest rates are. Still not super deep, but we're seeing more transactions, and I would say we are seeing the buyers able to get financing. So, in some recent transactions, there's been a financing component and we've seen the ability to get financing at rates that are probably now closer to 6%, a little bit above that, but rates that can work. So, we are seeing that market normalize. We're also seeing, on the sales side, on the acquisition side, we're seeing cap rates move up a bit. So, we're continuing to monitor that for great opportunities.

Barry Oxford

Analyst · Colliers Securities. Please proceed with your question.

Yes. Is it your plan as much as humanly possible to match the dispositions and acquisitions, or do you think one will run in front of the other this year?

Dave Holeman

Analyst · Colliers Securities. Please proceed with your question.

Yes, I think we - I'll say it this way. Our responsibility and what we focus on every day is creating and adding value. Over the last couple of years, we've been continuing to upgrade the portfolio through a bit of recycling, really selling assets and redeploying into new assets. I think right now, I think I mentioned in my remarks that we've done about $80 million in the last 18 to 20 months. We believe that kind of that level is probably appropriate for a portfolio our size on an ongoing basis. And our guidance we've given is the asset base as it is today, but we do believe there's going to be opportunities are starting to open up for acquiring assets and potentially growing and scaling this platform as well. As we've said for the last couple of years, we're going to be very, very disciplined in capital allocation, making sure those decisions are the right decisions for long term value. But for the last couple of years, it's been largely sales and dispositions one for one. I would expect that that would be similar in 2024, but we think there's going to be opportunities as things continue to improve.

Barry Oxford

Analyst · Colliers Securities. Please proceed with your question.

Great. Thanks so much, guys. Have a good one.

Operator

Operator

Thank you. Our next question comes from the line of John Massocca with B. Riley Securities. Please proceed with your question.

John Massocca

Analyst · B. Riley Securities. Please proceed with your question.

Good morning. Maybe to think about the guidance, as you think about kind of the $0.03 drag from your costs associated with the ongoing situation around Pillarstone, can you provide a more color as to what you're assuming there? Is it a resolution to legal issues and bankruptcy court-related issues now in July? Or is it that kind of ongoing for the full year as you look at guidance today?

Dave Holeman

Analyst · B. Riley Securities. Please proceed with your question.

I’ll let Scott maybe talk at guidance, but on the Pillarstone front, I think largely our efforts are related to collection. So, think of it that way. In other words, now we’ve moved through the process. We’ve done our redemption of our ownership effort, and now we're going to work to get those mounts collected. So, that's largely the activities. And I'll let Scott maybe give further comments.

Scott Hogan

Analyst · B. Riley Securities. Please proceed with your question.

Well, on the guidance side, I don't think it's a $0.03 drag. I think we've got $0.03 of additional just in the other category. And so, when you look at the guidance for 2024 against what we had in 2023, we're expecting lower litigation costs around Pillarstone, and then also we redeemed our OP units in January. So, the line on our income statement that's had a deficit related to Pillarstone, goes away starting January 25th or so. So, I think we expect a little bit of pickup from just no longer recognizing equity method deficits associated with Pillarstone, and we move on to collecting the amounts that were due and then we expect lower litigation cost.

John Massocca

Analyst · B. Riley Securities. Please proceed with your question.

Okay. And when you say a $0.03 drag, I mean versus kind of run rate, no Pillarstone at all?

Scott Hogan

Analyst · B. Riley Securities. Please proceed with your question.

Oh, okay. Oh, sure.

John Massocca

Analyst · B. Riley Securities. Please proceed with your question.

Are you kind of assuming that being a full year to kind - of those elevated G&A costs, or is that something that should end roughly in July? Just because you mentioned it as when you expected to, or at least were guiding to start monetizing or collecting some kind of monetization from the Pillarstone assets?

Scott Hogan

Analyst · B. Riley Securities. Please proceed with your question.

Well, we've forecasted about $1.5 million of litigation expense associated with Pillarstone. It's hard to predict the timing of when all those - when the matters get resolved.

John Massocca

Analyst · B. Riley Securities. Please proceed with your question.

Okay. that's fair. And then apologies if I missed this earlier in the call, but the acquisition in February, Garden Oaks, you may provide some color as to pricing and going in yield on that investment?

Dave Holeman

Analyst · B. Riley Securities. Please proceed with your question.

Sure. Hey, John. So, in early 2024, we were pleased to close on a really nice acquisition in Houston in the Garden Oaks submarket, which is an area that is very, very strong, continues to improve. And so, really pleased with that. It's an Aldi. It’s a center that has an Aldi, has several tenants that are the type of tenants we like, that support the surrounding community and has real upside, I think from continuing to apply what we do well, which is Christine and our team just really looking at the tenants and what they provide the community. So, we're very pleased with the acquisition. I think it fits our portfolio well. Was part of our capital recycling program. So, I think we’ve upgraded to a much better asset there with greater upside than what we disposed of. As far as pricing and cap rates, I think that at this point, we have not - I think that the 10-K will have the acquisition price. I think, David, probably will be in the 10-K that's filed, but we haven't given individual cap rates on acquisitions. But I will tell you it is - I think we shared with you the capital recycling program that we've been able to sell assets kind of at the six two cap rate going out, and we are buying assets above that. So, this fits in that scenario. But there'll be some - the actual - I can't remember the exact amount. It was in the $20 million to $30 million range is what the acquisition price was, but that exact amount will be in the 10-K we file very shortly. And then just, we haven't given cap rates on individual sales or dispositions.

John Massocca

Analyst · B. Riley Securities. Please proceed with your question.

Okay, that's understood. And then maybe bigger picture, I know you've given very clear NOI guidance, but how should we think about rent growth as a component of that? Is what you were seeing in 2023 something you think you can continue into 2024, or is a lot of that NOI guidance going to be maybe lighter maintenance CapEx just given some of the items that were in your 2023 results?

Dave Holeman

Analyst · B. Riley Securities. Please proceed with your question.

Yes, I think we're still seeing continued rent growth in all of our markets. And I think the benefit now is, we have filled most of our larger boxes. And again, we don't have that many of them, but that was the challenge coming in 2022 and early 2023. And so, the smaller spaces - and by the way, smaller spaces doesn't mean smaller balance sheets, and they're a lot less capital-intensive to turn. We anticipate with - again, with revenue, the quality of revenue initiative, a lot of what we're looking at is, if we do have weaker tenants that aren't successfully serving the communities in this strong market, it makes sense to actually look at those businesses and transition them out and build in stronger operations.

Scott Hogan

Analyst · B. Riley Securities. Please proceed with your question.

Hey, John, one thing I might just add, I know you know this, but just one of the benefits obviously is Whitestone's shorter leases, which enables us to capture those market increases more quickly. So, if you look at our spreads, they're very strong, and I think they're even stronger when you take into account the length of our leases compared to some of the others that report spreads.

John Massocca

Analyst · B. Riley Securities. Please proceed with your question.

Okay, that's very helpful, and that's it for me. Thank you very much.

Operator

Operator

[Operator instructions] Our next question comes from the line of Michael Diana with Maxim Group. Please proceed with your question.

Michael Diana

Analyst · Maxim Group. Please proceed with your question.

Hey, thank you. Obviously, most of my questions have been asked. You make great progress on getting rid of non-core assets that don't fit. I think you said the only one that's left really is your headquarters building. Do you have anything - is there any comment about that?

Dave Holeman

Analyst · Maxim Group. Please proceed with your question.

I’ll just - so our headquarters office building is a six story suburban office building. It is probably roughly 50% occupied. So, it's very similar to some of that office product. Incredibly different than everything else we have in our portfolio, which are community centers that support neighborhoods. So, I think we - as Christine mentioned, we would - we expect to probably exit that property. For us, it's just making sure we find a nice home for our roughly 50 people in Houston that occupy that where our headquarters are. We'd love to be in one of our retail centers, similar to we have in some other markets. But I think when we look at our portfolio, kind of the non-core assets that don't fit this geography or the strategy, we've made a lot of progress there. And Woodlake is the only one we identify. Recycling-wise, we'll always be looking at properties that we’ve owned for a period of time, we’ve added value and we feel like there's a better way to redeploy those proceeds, just like you would do with a stock portfolio. So, strategically, really Woodlake would probably be the only property at this point that doesn't fit the strategy. And then capital recycling, we’ll continue to look at redeploying proceeds where we can create more value.

Michael Diana

Analyst · Maxim Group. Please proceed with your question.

All right. Thanks, Dave.

Operator

Operator

Thank you. Our next question is a follow-up from the line of Anthony Hau with Truist Securities. Please proceed with your question.

Anthony Hau

Analyst

Hey guys. Sorry, just a quick follow-up. I noticed that the 24,000 square feet box at Windsor Park is still vacant. What's the plan for that space and what type of demand are you guys seeing for this box?

Christine Mastandrea

Analyst

Strong demand, but it's one of our only centers that's a power center and it has similar situations that other power centers have, and it has some of those restrictions and covenants that you have to work through. So, the demand is there. We actually have a very interested party and we're just having to work through those, what I would consider items that are negotiable, but just take time because we have to work through that with the other tenants. So, the demands there, and I'm not concerned about filling it. Actually, we have two interested parties in it. So, it's just working through the timing with a couple of other tenants that are existing in the center.

Anthony Hau

Analyst

And I'm assuming that you guys are trying to remove those like covenants, right? Because I know that's one of the - I think one of the key things that Dave always talks about.

Christine Mastandrea

Analyst

Yes. As you know, that's something that we - that's one of the business models that we have that we avoid. This is one of the very few centers that we have that. It's one of the legacy assets, but it's also a very well located center in San Antonio. It's right at two major highways. So, like I said, the demand is there, but this is a little bit slow going, but we anticipate that we'll have that completed this year.

Anthony Hau

Analyst

And how about Office Depot at that - I think there's an Office Depot at the same asset, right? I think.

Christine Mastandrea

Analyst

Yes, there is. So, what I'm finding is, Office Depot has changed their business model a little bit, and they act more like a distribution center and a little less like retail, but it performs well there. All the tenants that are there perform very well.

Anthony Hau

Analyst

Okay, thanks.

Christine Mastandrea

Analyst

Hey, Anthony, one thing I would just want to note with this is that there is - we are finding that there's a different type of demand now for larger boxes, but there is demand that actually is coming around fairly strongly in retail. It's just shifted to a different type of user.

Anthony Hau

Analyst

What do you mean by that?

Christine Mastandrea

Analyst

Less hard - yes, less hard goods, more services or a product and a service. So, it's just - it's a move to - that's why we moved to work with EoS at one of our centers, right, because why compete with two other large grocers in the market that are already performing well? And when we did the study and found out that they were missing a fitness type of operator, we went for the strongest operator that was coming into the market. So, that's what you look at with these boxes. I will - instead of leaning into hard goods, I'll lean into something that drives repeat visits because then it benefits all the other clients in the center and it benefits the market as a whole when we do that, because again, there's more of a drive for services right now than product - the sale of hard goods and soft goods.

Anthony Hau

Analyst

And then like for these big box, like, have you guys ever considered just like kind of like dividing the space up to like smaller spaces? Because I know some of your peer set, they're trying to do that, right, try to convert these big boxes more these like small shop space to drive higher rents for the center.

Christine Mastandrea

Analyst

Yes. It depends on the demand in the area. And one of the things that we always have to look at with this type of - there's always a cost with that. And so, how much linear square footage that - how much linear feed do you have a frontage compared to what type of depth you have? So, fortunately, we don't have a lot of that type of problem within the portfolio. And we've been able to fill the boxes pretty effectively this year and last year because there is, again, the demand is just tapping in the right type of demand making sure that it evolves with the shift and the change in the neighborhood. But yes, we’ve done that a couple of times where necessary, but we're always kind of cognizant of what the returns would be for doing that.

Anthony Hau

Analyst

Okay. Sorry, just one last one for me. Which tenant replaced the Bath Beyond box?

Christine Mastandrea

Analyst

That was the Pickler. So, we're finding this to be a very interesting source of traffic for our centers, and especially with repeat businesses. So, we had a number - and two things about this. Because this is such a hot sport right now, and it's really interesting to see that's a very - it's a hot sport for a very interesting demographic. We're finding that the demographic that visits for this has a high repeat visit factor of like three times a week, number one. And also, it happens to be younger people that are playing the sport indoors, all right? So, they're younger, career-oriented professionals that are looking to make sure they can reserve a court time versus waiting for the weather and other types of elements to play outside. So, we studied this. We investigated a number of operations that are growing very, very fast and we made a decision to work with one that was more dedicated to the sport. That's Pickler, and they're out of Utah and they've done a really good job with their - we studied - we not only studied them. We went to visit them. We went to visit other business units as well to understand how they make money. And it's a relatively low labor cost and it's actually a low capital cost that you need to put into these things, but the returns are pretty high on their sales. So, we wanted to find the right one, the one that understood how to tap into the market quickly and had the first mover advantage. And so, we worked with Pickler, and very happy. They just got their permit, and we expect them to be open shortly.

Anthony Hau

Analyst

That's Pickleball, right? I just want to make sure.

Christine Mastandrea

Analyst

Yes, it's Pickleball. I'm sorry. This is - yes, for those that are wondering who the Pickler is, it's Pickleball. There are a number of variants on this, but we moved more towards the people that are more interested in playing and less towards the entertainment type of venue, like chicken and pickle, which are great, but they're a higher capital cost. So, we went more into the - what we consider the hardcore and the consistent player that likes to show up every week.

Anthony Hau

Analyst

Okay. Well, thanks for the color. Really appreciate it.

Operator

Operator

Thank you. Ladies and gentlemen, that concludes our question-and-answer session. I'll turn the floor back to Mr. Holeman for any final comments.

Dave Holeman

Analyst

Well, first of all, thank everyone for attending today. As I said in my comments, I can't be more bullish about the strong fundamentals of our business and how Whitestone is positioned. We are excited and looking forward to a strong 2024 and look forward to providing updates as we move throughout the year. So, once again, thanks to all and hope you have a great day. Thank you.

Operator

Operator

Thank you. This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.