Welcome to the XPO Logistics Q1 2022 Earnings Conference Call and Webcast. My name is Laura, and I will be your operator for today’s call. [Operator Instructions] Please note that this conference is being recorded. Before the call begins, let me read a brief statement on behalf of the company regarding forward-looking statements and the use of non-GAAP financial measures. During this call, the company will be making certain forward-looking statements within the meaning of applicable security laws, which, by their nature, involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those projected in the forward-looking statements. A discussion of the factors that could cause actual results to differ materially is contained in the company’s SEC filings as well as in its earnings release. The forward-looking statements in the company’s earnings release or made on this call are only made as of today, and the company has no obligation to update any of these forward-looking statements except to the extent required by law. During this call, the company also may refer to certain non-GAAP financial measures, as defined under the applicable SEC rules. Reconciliations of such non-GAAP financial measures to the most comparable GAAP measures are contained in the company’s earnings release and the related financial tables or on its website. You can find a copy of the company’s earnings release, which contains additional important information regarding forward-looking statements and non-GAAP financial measures, in the Investor section of the company’s website. I will now turn the call over to Brad Jacobs. Mr. Jacobs, you may begin.

Good morning, everybody. Thanks for joining our call. With me today in Greenwich are Ravi Tulsyan, our CFO; Matt Fassler, our Chief Strategy Officer; Mario Harik, our CIO and Acting President of LTL; and Drew Wilkerson, President of North American transportation. As you saw, we delivered a quarter of record results with solid beats across revenue, net income, adjusted EBITDA and adjusted EPS, including our eighth straight quarterly beat on adjusted EBITDA. We grew revenue by 16% over last year’s first quarter, generating the highest revenue of any quarter in our history. We also had first quarter records for net income, adjusted EBITDA and adjusted EPS, which was up year-over-year by 58%. To reflect our momentum, we raised our full year financial outlook by more than the first quarter beat. We’re now guiding, at the midpoint, to adjusted diluted EPS growth of 26%. Both of our core North American businesses, LTL and truck brokerage, delivered double-digit revenue growth in the quarter. Our LTL network today is a very different business than it was just 6 months ago. Many of the network improvements we’re driving are ahead of plan. We expect our adjusted operating ratio to improve sequentially by more than 400 basis points for the second quarter. And we continue to expect our adjusted operating ratio, excluding real estate gains, to inflect to year-over-year improvement later in the quarter, and for the full year to be at least 100 basis points better than 2021. Our goal is to create a world-class LTL carrier that delights our customers and our shareholders. Turning to North American truck brokerage. We’re continuing to fire on all cylinders there. Our volume growth exceeded 20% for the sixth consecutive quarter. This best-in-class brokerage business is continuing to take share and do it profitably. First quarter margin dollars were up 21% year-over-year and rose 5% sequentially, outperforming typical seasonality in large part due to the effectiveness of our digital platform, XPO Connect. I’m pleased that we have a brokerage veteran lined up to lead the spin-off: Drew Wilkerson. Drew will be CEO, and he’s been the main architect of our brokerage growth since joining us in 2012, most recently as President of North American transportation. He’ll have a long runway to grow the business as a pure-play brokerage company. The spin-off process is on track, as is the planned divestiture of our European operations, which had an excellent first quarter. And finally, we’re pleased with the deleveraging we achieved in the first quarter. In 3 months, we brought our net leverage ratio down from 2.7x to 2x, which is at the top edge of our target range. So in sum, we produced an excellent quarter and raised our outlook. We have multiple company-specific avenues for value creation, including the spin-off of our tech-enabled brokerage platform, the ongoing transformation of our LTL business, the divestiture of our European operations and our continuing deleveraging. Now I’ll ask Ravi to cover our results and our balance sheet. Ravi?

Thank you, Brad, and good morning, everyone. Today, I will discuss our first quarter results, our balance sheet and liquidity and our outlook for the balance of 2022. For the first quarter, we delivered strong year-over-year growth in revenue, adjusted EBITDA and adjusted diluted EPS. Revenue in the quarter was a record $3.5 billion, up 16% year-over-year. The net impact of fuel prices and FX accounted for 2 points. Organic revenue growth for the quarter was 14%. We grew adjusted EBITDA by 15% to a Q1 record of $321 million. Adjusting for gains from real estate sales, the year-over-year growth in adjusted EBITDA was 25%. This reflects particularly strong growth in our brokerage and other services segment. Looking at a 2-year stack, adjusted EBITDA was up 55%. For the quarter, our adjusted EBITDA margin was 9.2%. Excluding gains from real estate sales, this was an improvement of 60 basis points year-over-year. Operating conditions in the quarter were favorable, and the pricing environment stayed firm. This was partially offset by inflationary pressures on labor and purchased transportation. Corporate costs in the quarter were down 19% year-over-year as we continue to optimize our corporate cost structure following the spin-off of GXO. Our interest expense during the quarter was $37 million compared to $65 million in the year-ago period. This reflects the paydown of approximately $3 billion of debt last year. The effective tax rate for adjusted EPS during the quarter was 23%. Our adjusted earnings per diluted share for the quarter was $1.25, which was up from $0.79 a year ago, an increase of 58%. This increase was primarily driven by higher adjusted EBITDA and lower interest expense. We generated $200 million of cash flow from continuing operations, spent $137 million on growth CapEx and received $3 million of proceeds from asset…

Thanks, Ravi. I’ll review our first quarter operating results, starting with our North American LTL segment. We grew LTL revenue by 15% year-over-year to $1.1 billion, the highest revenue of any quarter in our history. Excluding fuel, we grew revenue by 9% year-over-year. We had a 0.8% decline in tonnage per day, which represented 4.1 percentage points of acceleration from our fourth quarter growth rate as our network flow improved. The 4% increase in the level of weight per day from the fourth quarter nicely outpaced typical seasonality. Yield, excluding fuel, increased 9% year-over-year. Our weight per shipment growth of 2% increased from flat in the fourth quarter, and our length of haul increased 0.2% versus a 1% increase in the fourth quarter. Adjusting for these factors, underlying pricing trends were stronger. The LTL pricing environment remains firm, and we’re driving yield with our own company-specific pricing initiatives. Our yield growth is even stronger this quarter to date. Our LTL adjusted operating ratio was 85.7%. That’s 140 basis points higher than the first quarter a year ago and significantly better than the 200 basis point year-over-year increase we guided to in February. Both numbers exclude gains from real estate, and note that, consistent with our guidance, we booked no such gains in the first quarter. And sequentially, our adjusted OR improved by 180 basis points from the fourth quarter, which was notably better than our typical seasonality. The single biggest driver of the year-over-year increase in our adjusted operating ratio was the higher cost of purchased transportation. Third-party linehaul miles as a proportion of total linehaul miles increased in the quarter to 24.5% from 23.9% a year ago. This aligned with our plan to use more third-party linehaul in the near term as volume recovered prior to our onboarding new…

Thanks, Matt, and good morning, everyone. As Brad said, LTL is a very different business than it was 6 months ago. Our network is much more fluid and balanced. We’re realizing significantly stronger service metrics in key areas such as on-site transit and freight handling. The sharp rebound has brought our network efficiency back to pre-pandemic levels. Our investments in capacity are on track, and we’re rolling out new, proprietary technology to improve pricing and drive further productivity. Most importantly, there is widespread excitement across the LTL team around the many new initiatives we’ve launched to optimize the network. I’ll give you an example. This month, we kicked off a national initiative to further improve the quality of our trailer loading and on-time delivery. We’re also engaging with customers on best practices in how they package their freight. When we announced this initiative, it triggered a tidal wave of enthusiasm in the field. In just a few weeks, we’ve seen great momentum building in the organization. Our goal is to create a world-class LTL carrier that delights our customers and our investors. It won’t happen tomorrow, but the commitment is there, and we’re already moving in that direction. I wanted to give you the backdrop first because the transformation we’re undertaking in LTL helped us beat our guide for adjusted operating ratio in the first quarter. In February, we guided to 200 basis points of year-over-year degradation, reflecting our continuous progress in moving the operating ratio back toward year-over-year improvement. In reality, we did better than the guide. Our Q1 degradation was just 140 basis points. This gave us an adjusted operating ratio ex real estate of 85.7% for the quarter. We expect to inflect to year-over-year improvement in adjusted operating ratio at some point later this quarter, as we…

Thanks, Mario. North American truck brokerage had another very strong quarter. We continue to do what we do best, outpace the industry on volume growth, operate at a strong margin and use our experience and technology to make sure our customers’ freight gets where it needs to be. In the first quarter, our loads were up year-over-year by 23%, driving a 38% increase in revenue. It was our sixth consecutive quarter of load growth over 20%. And margin dollars were up year-over-year by 21%. That’s more than double the increase in the fourth quarter. Gross margin per load increased sequentially from the fourth quarter, and our margin percentage was a very healthy 16%. So a strong start of the year, and we continued with the same strong trends in April with both volume and margin percentage. We built our model as a growth engine that’s working exactly as we intended. There are five compelling advantages specific to our platform. First, 68% of our business is contract based, and about 75% of that contract revenue is locked up on an annual basis. This gives us good visibility into the future revenue performance. Second, we have many long-term customer relationships with blue-chip market leaders across diverse verticals. These customers think of us as a strategic partner. Our top 10 brokerage customers have an average tenure with us of 15 years, and our top 20 customers have a tenure of 13 years. Third, we’re continuing to expand our pool of independent carriers who provide our customers with truck capacity. This massive capacity is at the heart of our value proposition. As of March, we have relationships with 88,000 carriers in North America and access to more than 1.5 million trucks. Fourth is our XPO Connect technology, which continues to attract customers and carriers…

[Operator Instructions] Our first question comes the line of Ken Hoexter with Bank of America.

: Brad and team, nice job on the quarter and outlook. And Drew, congrats. So if I can start out, Brad. You made some comments during the quarter. You noted some weakness in the trucking market. Matt, you noted that some of the linehaul contracts are cycling in at a lower rate. So I just want to understand, are you seeing contract rates down already? And I guess how does that contrast with your target for hundreds of basis points going forward in LTL margin? Is that more, then, on the cost side? Or is that still on the pricing strength in the industry to continue?

: Yes, I’ll take this on the linehaul contractual rates. So, we just completed our yearly bid for our third-party linehaul, where we outsource linehaul miles to third parties. Here last week is when we had the new rates come in. And contractual rates have actually gone up slightly versus where they used to be, but nowhere near on the level of increases that we’ve seen, obviously, last year and through Q1, as well, on a year-on-year basis. So, rates are moderating, but the contractual rates are still up. And it was a competitive bid, obviously, across multiple carriers there. But this is what we’re seeing on the linehaul outsourcing side with LTL.

: And your thoughts on the LTL margin then. Is that due to pricing gains solely that – when you talk about hundreds of basis points going forward?

: Yes. When we look at the OR improvement in LTL, looking at the second quarter and moving forward, it’s really driven by three categories. One is pricing, one is volume, and one is operational excellence and costs. On the pricing side, we continue to see very robust pricing. So we ended the first quarter with a full year improvement of 9% year-on-year. And heading into the second quarter, here, we crossed into double-digit territory. On the volume side, for the second quarter, we expect to be down low- to mid-single digit and then accelerate in the back half of the year. And then finally on the cost side, the third component is around the cost headwinds last year, such as purchased transportation, would end up being a much lower headwind as we head through the year and starting here with the second quarter in the month of May. And also, our network is much more efficient. So now that our network fluidity has improved substantially, also overall our cost footprint is down, which leads to the OR improvement of more than 400 basis points in the second quarter.

Our next question comes from the line of Scott Group with Wolfe Research.

: Can you talk about the contractual pricing environment in LTL? And I think last quarter, you talked about the potential for another LTL GRI. If you can give an update there. And then just separately, Brad, can you give any update on the process in Europe? And does the macro environment in Europe put this at risk or timing of this at risk at all?

: I’ll start with the last part, Scott. The European process is going well. It’s a vibrant process. And to date, the Russia-Ukraine thing has not affected it.

: And Scott, on the pricing environment in LTL, it continues to be very strong. When we look at the first quarter for us, we – our contract renewals accelerated to 11%, and our yield in the second quarter accelerated from 9% in the first quarter and crossed double digits so far quarter to date. So, it remains a very strong environment.

: Brad, do you think that at this point, a sale or a separate listing is more likely?

I think a sale is.

Our next question comes from the line of Chris Wetherbee with Citigroup.

: Sticking on LTL, I was wondering, could you give us a little sense of sort of maybe the volume progression and how maybe things are looking in April? I know you’re looking for, I think, low single-digit tonnage decline in the second quarter. I just want to get a sense of how April was trending. And then, Mario, maybe a little bit bigger picture. When you think about where you are in terms of cost takeout – so we’ve gone through some contracting on the truckload linehaul side. I think you’ve been trying to improve network efficiency. I think you actually set it back to where it was before you had issues. So I want to get a sense of sort of when we can start to expect that to generate positive margin progression from here. Still the guidance is good from a sequential standpoint, and I know you’re guiding for the back half to improve. I just want to get a sense of maybe what the costs that are still needed to be wrung out of the system are and how we should think about that happening over the rest of the year.

: Thanks, Chris. So first of all, Q2 tonnage. So we expect the tonnage to be down low to mid-single digits, as I just mentioned. And April was within that range. And – however, when it comes to revenue, when we look so far in April, our revenue growth per day in the month of April has accelerated versus the Q1 revenue growth per day. Now when we look at the tonnage momentum as a whole, we still expect tonnage momentum to build through the course of the year, because we have great sales momentum and the team is very energized. That team has driven, here in the month of April, the best win rate we’ve had in sales over the past 4 years. We have dozens of multimillion-dollar opportunities that have either closed in the month of April or early May or are about to close in the month of May – including a new top 10 customer. So when we think about the momentum building through the course of the year, we expect to build that momentum in the back half. And on the balance, it’s still a very healthy environment, we expect – and that’s why we expect more than 400 basis points of OR improvement from Q1 going into Q2, and a full year of at least 100 basis points of OR improvement. Now when we look at the cost side of it, so obviously a big component of our cost is purchased transportation, and these costs will be – are starting to normalize now as we finalized the bid for linehaul this past week, and the new rates are into effect. So that’s going to be an improvement in the back half of the year. Similarly, when you think about our dock costs or our P&D costs, when we’re running a much more efficient network, a lot of these metrics are trending up into the right in terms of higher efficiency of dock labor and P&D labor as well. So when we head into the back half of the year, these would be some – and also reducing rehandling costs as well. And all of these would lead to the back half of the year having a lot of these cost pressures abate on a year-on-year basis. Now obviously, there’s still inflationary costs with wages and other portions. But all of these would – again, the pressure on cost is going to abate in the back half.

: That’s helpful. One point of clarification on the purchase trans. When you’re thinking about these contract renewals, those contracts are renewing at higher levels, correct? So the costs are higher going forward? Or were you just – it’ll actually be net lower because you’re just relying less on the spot market? I just want to make sure I understand how that plays out.

: The costs are a little bit higher, but the increases are abating as we go through the year. We had big increases in Q1. Those increases diminish as we go through the year. Consequently, the headwind from PT diminishes and flips to a favorable factor for OR as you move to the back half.

Our next question comes from the line of Brandon Oglenski with Barclays.

: So I don’t mean to belabor this point, but with the volume trends down low-single to mid-single digits this quarter, do you think that’s where the market is? And have you guys fully recovered from a service perspective with your customers? And I guess longer term, I think in the release and you guys have talked about this before, you’re going to have like 6% or 7% door growth in the network between now and next year. Do you think that’s coming on at the right time?

: Yes. Let me try to cover all of them. So why – the first one is on tonnage. So it’s fair to say that there are crosswinds in the freight environment. Now I’ll tell you, we frequently engage with a group of salespeople in the company and we get their feedback on what’s happening, what feedback they’re hearing from customers. And we just had the last review here yesterday. And we’re still hearing a lot of optimism about demand from customers. But we’re also hearing that the lockdowns in China limited some of the inflows of goods into the country. And some of the shortages, either the chip shortages or the raw material shortages, are also impacting some of our industrial customers. Now we feel overall as these dynamics abate, and they will, these will become natural tailwinds for us in the back half of the year. And as I mentioned earlier, what we’re excited about is our momentum from a sales perspective, where we have an energized sales team that is driving great results as we head into the back half. And now in terms of the adding capacity in the door plan, so obviously we don’t look at adding doors as being a short-term lever. LTL is a very attractive industry that has great vitality through the cycles. Today, we’re a top 3 pure-play provider when the spin is completed. And our company-wide ROIC is 38%, and LTL has a higher ROIC than that. So when we think about adding doors, equipment and headcount, it’s supporting the long-term vision of the network, where we are going to gain market share and get back to growing our top line, both from a volume perspective and obviously from capitalizing on the yields as well as the industry.

Our next question comes from the line of Tom Wadewitz with UBS.

: This is Michael DiMattia for Tom. You mentioned that new contract renewals were up 11% in the quarter, which was greater than the revenue per hundredweight growth ex fuel. Does that imply that you expect yields to improve or accelerate in the second quarter? And also, how should we think about new contract wins impacting tonnage per day going forward?

: I’ll take the first part of that. First of all, I think I alluded to this in my prepared remarks. We saw weight per day – or rather, weight per shipment move higher and length of haul growth moderate a bit. So that dampened reported yields a bit relative to underlying pricing trends. We are currently tracking double digits in yield quarter-to-date. So you’re seeing our yield track much closer to price increases on contract renewals. And Mario will take the second part on new contracts.

: Yes. Based on what we’re getting from customers, it continues to be a very robust pricing environment. If you think of our industry, you have the top 10 players in the business that today manage roughly 76% of the $51 billion LTL industry. And when you think about those dynamics, the pricing environment is still firm in LTL. And as I said earlier, from a sales perspective, we just landed a top 10 customer, and we continue to have great momentum in terms of opportunities in the pipeline as well. And pricing continues to be robust.

Our next question comes from the line of Jonathan Chappell with Evercore ISI.

: If we look at the guidance that you gave for the enterprise as a whole and then LTL and try to back into what that means for brokerage and other, there’s obviously a deceleration from the first quarter on the adjusted EBITDA. Clearly, most of that is intermodal. But as you’re thinking about the margin for the brokerage and other business overall, what was the impact that the pro forma intermodal is going to have? Is that margin going to go down tens of basis points more substantially? And how should we think about that run rate EBITDA going forward?

It’s Matt. I’ll speak about the impact that the divestiture of intermodal had on our guidance for the second – for the rest of the year. And hopefully, that will help you get an answer to your question.. So if you look at the delta from the guidance that we issued at the end of the fourth quarter entering the year and the guidance that we just gave you today, we had about $60 million of adjusted EBITDA modeled for intermodal for quarters 2 through 4. That’s obviously out. The guidance change reflects that coming out plus the first quarter beat, which versus the midpoint of the range was about at $38 million, and at the midpoint about $12 million of additional EBITDA. So, an intrinsic raise for the rest of the business for quarters 2 through 4. Obviously, the increase in EPS range reflects all those factors as well as the lower interest expense, reflecting the debt paydown from the proceeds of the intermodal transaction.

That’s helpful, Matt. And obviously, intermodal is a better-margin business. But, I mean, is there any just guide you can give at all, 20, 50, 70 basis points, what that may mean to the pro forma adjusted operating ratio in brokerage going forward? Or is it too early to say?

: I don’t think the difference between intermodal and the rest of the business in terms of adjusted EBITDA margin is sufficiently different to really move the needle for segment-level margins.

Our next question comes from the line of Allison Poliniak with Wells Fargo.

: Mario, you continue to highlight the technology around pricing, and I think the accessorial charges you mentioned. Is there a way to disaggregate for us the contribution of what those – I would say, these pricing tools have given to you this quarter? And then second, with brokerage, you highlighted market share gains, and it’s been a consistent story there. Is there any way to think about how you’re viewing market share gains in the context of your growth expectations for this year?

: Thanks, Allison. I’ll talk on the pricing platform. So we’re very excited about the new pricing platform we launched in Q1 with continuous enhancements through the course of the year, because it’s driven by advanced analytics and it allows us – around customer shipment data. So we analyze customer data more efficiently. And it really helps our pricing experts. It reduces manual tasks and manual data processing by as much as 80%, where it enables the pricing experts to spend more time negotiating with the customer and supporting our sales team to do so. It also enables us to analyze RFP data, of RFPs we submitted in the past, which feed into lead generation tools. Similarly, we’re also – this coming quarter, we’re launching new capabilities with a proprietary costing model that allows us to improve how we look at costing in our network across the board. And we also improved dynamic pricing, where we can adjust pricing based on market conditions and customer demand as well. Now when you look at the overall results, obviously we accelerated our yield from 9% in the first quarter to double digits. We crossed the double-digit mark in the second quarter, with 11% contract renewals in the first quarter. Now it’s tough to be able to get to how much of that was the work that the technology is doing versus the people are doing, but technology is definitely having a big contribution as part of that.

This is Drew. On the second part of your question, we’re in the early innings of continuing to go out and take market share within our truck brokerage team. Obviously, we’ve grown volume by 20% for 6 consecutive quarters. So overall, this is – the trucking industry is a $400 billion for-hire trucking market. Of that, brokers have about $88 billion. And we’re – our brokerage is roughly $3 billion. So when you look at it, we’ve only got about 3% share of the market. Our technology has given us first-mover advantage and is allowing us to continue to go out and take share.

Our next question comes from the line of Scott Schneeberger with Oppenheimer.

: First one is kind of a two-parter for you, Drew, and congratulations on the announcement on your new role. In truck brokerage, on – where would you say are we in the truck brokerage cycle from what you’ve seen in the past and where you feel we are right now? And then the follow-up there is, you’ve seen great penetration on digitally covered orders, up 74% from 70% last quarter. How high do we anticipate that to go? And any thought on what type of financial contribution a 1,000-basis-point move actually contributes?

Yes. So thank you for the question. So on the cycle, you look at it right now and rates are up on a year-over-year basis overall. As we start heading into the back half of the year, there are a few indicators that show you that capacity could actually tighten as the year goes on. First, you’ve got beverage season, which is coming in, and that’s going to create about 100, 120 days where your major beverage distributors pick up their volume during that time. You also have DOT checkpoint week that comes in over the summer, which typically causes a little bit of chaos in the market. And the third thing is you have a lot of built-up demand that’s sitting in the ports of China that’s going to come over and hit the U.S. ports. So all of that tells you that it could tighten up a little bit as we head into the back half of the year. On our digital orders, it’s something that you’re going to continue to see go up into the right. I don’t think that there’s a limit to what we can do. Obviously, we’ve invested in technology from day 1. It’s been an 11-year investment for us, and it’s something that has allowed us to become sticky with both the customers and the carriers that we’re working with. So we expect that to continue to go. And it’s one of the things that – our technology, as you hit on, is one of the things that allows us to come in and have best-in-class EBITDA margins, and we’ll continue to see gains off of that.

Great. Appreciate that. And then Brad, as the founder and largest shareholder, you had in April another transaction in the shares. Could you just update us and remind us kind of your strategy with regard to your ownership in the company going forward?

: Well, we discussed my 10b5-1 plan at length in the last earnings call. I don’t have anything more to add to that. In terms of my future with the company, I do plan to be with XPO for a very long time. I’m non-Executive Chairman of GXO. I’ll be non-Executive Chairman of the new spin. I’d like to remain Executive Chairman of XPO for as long as investors will have me. And I’ll remain CEO until someone comes along who I think is better than me.

: with Susquehanna.

: Brad, can you update us on the LTL President search as kind of a corollary to the last question there? And where do you stand? What’s the time line look like? And what’s the balance of internal versus external candidates that you’re still looking at?

Well, our search and the management lineup is still ongoing. We don’t have anything new to add to that. In terms of timing, as soon as it makes sense. We’re not going to rush it. We’re not going to delay it. As soon as it make sense, then we’ll do it. In terms of the other question you had about internal versus external, we’re considering all possibilities. So long story short, we’re staying flexible, as we always are.

Our next question comes from the line of Christopher Kuhn with Benchmark Company.

: I just was – you mentioned digital orders are going up and to the right, and I was just wondering what the margin profile of that will be as the price transparency gets better and better.

Thanks for the question, Christopher. Our digital orders trend in line with our overall orders as far as margin percentage goes. It does allow us to leverage the SG&A leverage, though, Christopher. So the EBITDA margins can be higher.

: Right, right. So is it possible that the gross margins could trend down, but EBITDA could be higher as you leverage flows over employees or revenue over fewer employees?

: Yes, that’s absolutely possible.

Our next question comes from the line of Brian Ossenbeck with JPMorgan.

: So maybe a two-parter for you, Drew. Can you just talk about, big picture, what else do you think you’ll be investing in or focused on as a separate entity? And maybe the answer is just more of the same, but I would still like to hear your thoughts on that and how you’re thinking of that going forward. And then just secondarily on the headcount side, can you just give us a sense in terms of what’s the headcount you’re bringing on the system, how much you have in the pipeline to kind of hit those load growth targets that you’ve been generating here in the last couple of quarters?

Yes, absolutely. Thank you for the question. On big picture, we’ve got a model that is proven as working. So we want to continue to execute the model. It has allowed us to go out and to grow volume by over 20% for the last 6 quarters, and it’s allowed us for the last 8 years to outperform the industry revenue growth by more than 3x. So we’re going to continue to execute on the model. But there’s three things that I’m focused on right now. The first is continuing to build out an exceptional management team that complements the great operators and technologists that we have in the business. The second piece is to go out and continue to delight our customers and service our customers extremely well and go out and continue to outperform and take market share. And the third is to continue to evolve XPO Connect. Our goal for XPO Connect is to have that to be the go-to tool for shippers as they are using that to make their transportation decisions, whether it’s what mode of transportation that they’re using, whether it’s what day of the week they’re shipping something or if they should consolidate something. We want that to be their go-to tool. On the third – on your last point on headcount, we are continuing to add headcount as we go forward. And as you look at it, over a 5-year trend, volume still significantly outpaces head count that we’ve added.

: And on the point on XPO Connect, just to follow up there real quick, is there anything you’re thinking of adding that’s more step change in terms of capabilities? Or are you just adding more – a little bit more bells and whistles or a little more functionality rather in terms of what you’re rolling out in the next couple of quarters and years?

: We’re constantly adding the bells and whistles. That’s something that we continue to do. We do that on a biweekly basis. And we’re excited to share more with you as we get closer to the Investor Day and the spinoff.

Our next question comes from the line of Bruce Chan with Stifel.

: This might go to Brad. There’s just been a – there’s been a lot of talk about consumer-to-services rotation in the space. Some peers have been saying they probably already happened. When you look across your book of business across your business lines, and especially we’re talking about like final mile here, do you see evidence that, that shift is already taking place or is occurring right now?

If you think about the consumer to services, obviously we’re in the goods business, so we’re moving both consumer goods and industrial goods. Obviously, the industrial economy is still on its way back. Mario spoke about the opportunity for loosening of supply chains to – as we see more raw goods and unfinished goods make their way into the – make their way into our customer supply chains. You’re going to see better revenue momentum from industrial customers, and there have been signs of that continuously in LTL. The consumer has obviously had a couple of very good years. Consumer has very strong balance sheet and is in very strong shape. And if you think about our brokerage business, where load growth was up 23%, consumer customers – or rather consumer companies comprise the majority of our customer base and revenue in that business. So that’s some indication of what we’re seeing from the consumer.

: Got you. I guess my only follow-up there would be, does – the way the economy is shaking out right now, does – is any of the current demand, the current cycle change, how you think about the spin when you’re going to talk at the brokerage on the consumer side, industrial on the LTL side, do – the spin was announced a little while ago, does anything in the current environment change how you guys as a management team think about how you move forward?

: Not really, no. We’re going full speed ahead with the spin because regardless of what happens in the macro or in economy, the rationale for the spin still stands. The rationale for the spin is, when we have separate companies that are pure-plays and the management team is focused on one thing and one thing alone, they’re going to do better. They’re just going to do a better job. They’ll be more focused, they’ll be more fit for purpose. And from an investor point of view, investors will be able to evaluate those companies on a stand-alone basis and a more comparable basis to the peers, and there’ll be a wider universe of investors who only want an LTL company or only want a truck brokerage company. So no, we’re going full speed ahead on the spin. End of Q&A

Ladies and gentlemen, we have reached the end of today’s question-and-answer session. I’d like to turn this call back over to Brad Jacobs for closing remarks.

: well, thank you, operator. And I’d like to leave everyone with the following points. Number one, we’re executing on multiple avenues to create outsized shareholder value. In LTL, we’re ahead of plan and we have enormous momentum. If you look at April, the growth in revenue per day in April exceeds the first quarter’s growth. Year-over-year OR comparisons should flip favorable in the back half of Q2, and we firmly expect to generate more than 100 basis points of improvement in OR for the full year. In truck brokerage, we continue to perform at best-in-class levels. In the first quarter, we grew loads on a year-over-year basis at 23%. And April was our best month ever for margin dollars in truck brokerage. And we expect to continue to significantly outperform the market. On the balance sheet side, I’m very pleased that we brought leverage down from 2.7 to 2.0 in the first quarter, and we remain on track to reduce leverage below 2x by the end of this year, which is ahead of plan. On the spin, we’re progressing nicely, and we expect to turn 1 great company to 2 great companies in the fourth quarter. So with that, I’d like to thank everyone. We look forward to seeing you at the upcoming conferences. Have a great day.

This concludes today’s conference. You may disconnect your lines at this time. Thank you for your participation. Enjoy the rest of your day.