Michael Nuzzo
Analyst · Guggenheim Partners
Thanks, Jen. I would also like to take this time to thank Robert Julian for his tenure as Interim CFO. Robert's leadership and steady hand on all things finance and accounting have been invaluable for our company. Congratulations, Robert, on an outstanding career. And on behalf of the entire team, I wish you and your family all the best. Turning to the quarter. I am confident that we are focused on the right initiatives to build a stronger exponential fitness for our franchisees and members. We are seeing early progress in several key areas as we improve capabilities across the business, and the entire executive team is aligned and focused on translating initiatives into measurable results. Our priorities are clear across the organization, improve franchisee and studio level economics, support healthy and disciplined unit expansion, both domestically and internationally, strengthen Xponential's financial performance and elevate our member experience across our portfolio. To do this, we are concentrating our efforts on 4 areas where we can have the greatest impact: marketing, brand operations, technology and financial performance. Importantly, several key initiatives we discussed earlier this year are now being implemented and starting to positively impact our business. Our objective is to demonstrate continued progress across these areas and build a stronger foundation for improved performance. Let me now turn to a more detailed discussion of the quarter. We ended Q3 with 3,185 open studios globally. Domestically, we delivered net unit growth of 1 and 40 year-to-date. We have streamlined our new studio development process and expect to increase new studio openings and equipment installs in Q4. We also began implementing our Club Pilates refresh program, which is intended to modernize the member experience at our older studios. Internationally, we delivered net unit growth of 19 in the quarter and 48 year-to-date. We continue to view international expansion led by Club Pilates as an important long-term unit growth opportunity with Australia, Spain, France and Portugal reaching new unit opening milestones in Q3. Turning to studio performance. Same studio sales were down 7.5% overall and down 5.6% for Club Pilates. Our comp was also pressured by lower merchandise sales, which remain challenged due to the outsourced logistics partner transition issues we discussed last quarter. Work is underway to meaningfully improve our merchandise offering and fulfillment. While performance is below our expectations, sustained retention and early website conversion progress that I will discuss shortly are encouraging signs. And for Club Pilates, our AUVs continue to be industry-leading and support new unit growth. Across boutique fitness, credit card data also showed a Q3 slowdown compared with the first half of 2026, suggesting a more challenging market backdrop. Nevertheless, we are concentrating on what we can control, generating higher-quality leads, converting more prospects, keeping members engaged longer and supporting stronger execution at the studio level. As we enter Q4, we have strengthened our capabilities across marketing, technology and brand operations. We will continue to evaluate these initiatives based on measurable operating and financial outcomes. In marketing, we enhanced digital, social and creative outreach to prospective members, lowering cost per lead. We introduced a new innovative AI SEO capability that combines technology to target the best platform placement with a dedicated content production team. Since its launch late in Q3, Club Pilates articles such as Pilates for Beginners" and "How Club Pilates Membership Works" have driven an increase in organic engagement. We began rolling out a restructured local marketing platform that better leverages Meta to improve prospect targeting and is more cost effective for franchisees. And we started a new influencer platform that optimizes social media content, a critical element of our brand positioning. In technology, we launched the new Club Pilates website at the end of September. Its design reflects the strength and relevance of the brand as it approaches its 20th anniversary. We believe the new platform will elevate the member journey, streamline studio discovery and drive new member acquisition. Beyond branding and visual aesthetics, the site offers significantly improved navigation. Since its launch, we have seen a double-digit percent increase in lead form submission and first-class appointment conversion and expect these results to continue to improve as we refine the online journey. We began implementing the same website transformation across our other brands with Pure Barre next and expect similar conversion improvements. We invested in all studios Google listings, which we believe will help each studio rank higher in local Google searches and improve the accuracy of information, so nearby prospects can easily find and choose our locations. And lastly, we introduced new digital outreach that uses video messaging, including member and instructor testimonials to highlight the value of our brand experiences to potential new members across their journey. And within brand operations, we refined and focused our field team efforts, including performance dashboards and training targeting the studio cohorts with the greatest opportunity to improve lead conversion and membership performance. Our highest performing studios continue to demonstrate the potential of our brands, and our focus is on narrowing the performance gap between those studios and our lower-performing cohorts. We also introduced new equipment classes, promotions and member engagement programs across our brand portfolio. At YogaSix, recently introduced programs have contributed to a recent increase in average member tenure and improved new member trends. Beyond these initiatives, we are focused on 4 key elements that we expect will also contribute to financial performance. First, we have a strong long-term domestic and international growth opportunity in Club Pilates with our industry-leading AUVs. Domestically, we have an established network of franchisees eager to expand and our long-term objective is to grow Club Pilates to more than 2,000 locations in the next 5 years. Internationally, we continue to build a healthy pipeline of master and sub-franchisee partners with robust development plans for Club Pilates. The brand resonates with members across countries and cultures, and our international studios continue to see strong average unit volumes. As we pursue this opportunity, we will prioritize responsible development, partner quality and sustainable unit economics. Second, we will continue to assess opportunities across the rest of our brand portfolio to support each brand's potential and strengthen its contribution to our overall business. Third, one of Jen's initial focus areas will be to assess our cost structure to identify new ways to improve operating efficiency. This review will include evaluating our use of technology and AI in close partnership with Erik, our CIO, as well as opportunities with some of our long-time vendors. And fourth, we have made significant progress putting key legal matters behind us, an important step in improving our cash flow profile. Our goal is to be a high-performing franchisor that supports the entrepreneurial spirit of our franchisees and delivers a differentiated experience for our members. We have certainly made progress in 2026, and we'll continue building on that foundation as we look ahead. I want to thank our franchisees for their resilience, their passion for our brands and continued commitment to providing the best member experience. Every time we walk into our studios, we are reminded of the meaningful role our brands and teams contribute to the ongoing health and wellness of our members. We will continue to set the standard, evolve the experience and drive value and positive change. Before I hand the call over to Robert, I want to comment on our strategic alternatives review. As we shared in April, our Board initiated this review to explore alternatives to maximize shareholder value, led by our independent directors and supported by Jefferies as financial adviser. The Board remains actively engaged in a review of strategic alternatives designed to maximize long-term shareholder value, including strategic, financial and operational alternatives. The process may include a sale of the company, a merger or another strategic or financial transaction. Because the process is ongoing, we do not intend to comment further until it has concluded. We ask that you keep your questions during Q&A focused on the quarter. With that, I will turn the call over to Robert for one last time for a financial review of the quarter. Robert?