Anna Dimitrova
Analyst · Citi. We follow on with the next one from Frederick Wild from Jefferies
Thank you, Robert, and good morning, everyone. Let me walk you through our financial performance. As a reminder, our reported figures include ABOUT YOU and where useful, I will refer to pro forma growth, which assumes ABOUT YOU was consolidated in the prior year period for a like-for-like comparison. In Q2, we sustained our profitable growth trajectory. Group GMV increased on a pro forma basis by 4.4% to EUR 4.9 billion. This growth was primarily driven by double-digit growth of the Partner Business and ABOUT YOU. As we have told you for many years, we see GMV growth as the key top line KPI for our business. And it is defined as the value of all merchandise sold by Zalando and by our partners to our customers. Group revenue growth was up 1.1% on a pro forma basis. B2B and ABOUT YOU performed strongly. Our Partner Business is accelerating faster than expected. In the short term, this creates more competition on our platform, including for our retail business, but increases the attractiveness of our assortment to our customers. On the long term, this supports our goal of increasing partner share to 40% to 50% of B2C GMV. We also observed softer demand, especially in the sneaker category across both business models. The difference of GMV and revenue growth is mainly a result of the strong Partner Business growth where selling prices are fully reflected in the GMV metric, while revenue is limited to the commission earned. Our focus on driving profitability is demonstrated in the increase of adjusted EBIT. Adjusted EBIT reached EUR 205 million, up 10% year-on-year. Group adjusted EBIT margin decreased by 0.5 percentage points to 6% as a result of the dilution from the consolidation of ABOUT YOU. We have already delivered more than EUR 20 million of synergies in the first half ahead of our own plan, which gives us confidence in reaching our EUR 40 million target for the full year. Zalando stand-alone adjusted EBIT margin improved year-on-year by 0.1 percentage points from 6.5% to 6.6% on the back of strong adjusted EBIT margin progression in B2B and despite a tough onetime comparison base. ABOUT YOU generated another quarter of positive adjusted EBIT. Looking at H1, our financial performance translates into 21% GMV growth and 22.2% revenue growth on a reported basis. We delivered EUR 207 million -- EUR 270 million adjusted EBIT, up 16.1% year-on-year. Based on our H1 results, we remain on track to achieve the midpoint of our narrowed adjusted EBIT guidance for 2026. Now let's move to B2C. Q2 was a quarter of solid financial performance and accelerated momentum in our shift towards a platform-led business model. GMV has shown solid growth across all 3 consumer apps on a reported basis and on a pro forma basis. As in Q1, both ABOUT YOU and Lounge by Zalando were leading in terms of growth. Growth in Zalando was driven by the continued acceleration of our Partner Business. Furthermore, we saw particularly strong growth across lifestyle categories, such as sports and beauty. GMV was up 20.7% on a reported basis, pro forma GMV was up 4.4%. Revenue reached EUR 3.1 billion, supported by ABOUT YOU, but down on 0.6% on a pro forma basis. This development is primarily a reflection of our strategic shift towards a platform-led model, coupled with the softer demand, especially in the sneaker category. On back of the continued acceleration of our Partner Business, the share at Zalando stand-alone rose by 3.2 percentage points to 36.9%. The inclusion of ABOUT YOU, however, diluted the overall group share of the Partner Business to 31.9%. Turning to our high-margin retail business -- Retail Media business, we maintained strong momentum across Zalando and ABOUT YOU, driving notable growth. Consequently, Retail Media revenues increased strongly by almost 40% to 2% of B2C GMV. In summary, our B2C business kept growing while we actively managed the shift to our platform model. That shift tempers revenue in the short term but strengthens the business for the long term. Moving on to customer metrics. The top line performance within the B2C segment was principally driven by a combination of growing active customer base and increased customer spending. First, we increased our active customer base. We reached 62.5 million customers on a last 12-month basis, up 18.3% driven primarily by the inclusion of ABOUT YOU as well as the expansion of Zalando stand-alone customer base. By the end of Q2, 6 million customers are using both platforms, Zalando as well as ABOUT YOU. Although these customers represent only about 10% of our user base, they drive a disproportionate high share performance with both order frequency and GMV contribution running twice as high as the overall average. Second, we continue to increase our share of wallet as existing customers are spending more on our platform. Average spend per customer rose by 2.9% to EUR 307. This increase was mainly driven by a larger average basket size. Overall, we continue to attract more customers to our consumer apps and increase our share of wallet. Now on to B2C profitability. The B2C gross profit margin stands at 43.2%. The decline of 0.4 percentage points compared to the previous year was as expected, driven by the inclusion of ABOUT YOU, which diluted the group B2C margin by 0.9 percentage points. On a Zalando stand-alone basis, B2C gross margin was up 0.5 percentage points. The higher gross margin was driven by the strong growth of our partner in Retail Media businesses, partially offset by the cost of clearing all the stock in Lounge. We delivered EUR 164.1 million in B2C adjusted EBIT compared to EUR 173.7 million a year ago. This modest decline was driven by: a, a favorable one-off in the Q2 2025 baseline; b, a negative one-off this quarter relating to a strike among a last mile logistic provider in Belgium; and c, a temporary increase in fulfillment costs as a result of the reshaping of our logistics network. The adjusted EBIT margin reached 5.3%, down from 6.7% in the prior year period, while the B2C segment benefited from ABOUT YOU synergies, this could not fully offset the impact of ABOUT YOU lower margin profile. The Zalando B2C stand-alone margin was down by 0.7 percentage points to 6%, as underlying gross margin improvements were outweighed by the aforementioned temporary headwinds. As we have explained before, we are significantly reshaping our logistic network. While this was, as expected, a headwind to our financials in the first half of 2026, this reshaping is one of the building blocks towards achieving our 2028 margin targets. This project is developing according to plan, and we anticipate some improvement in the second half of 2026, beginning with an improved fulfillment cost ratio followed by the further structural gains in '27 and '28. Now shifting the focus to B2B where double-digit revenue growth translates into a steep increase in profitability. B2B revenue reached EUR 335 million, up 27.6% on a reported basis and 21.1% pro forma. So significantly above group level. Zalando Fulfillment Solutions maintained its strong double-digit growth by successfully keeping pace with the scaling of the Partner Business. Multichannel fulfillment experienced a very strong acceleration in growth, particularly due to the key collaborations with partners like British retailer NEXT. And the inclusion of SCAYLE led to an increase of the software revenues, which are operating at higher margins. The strong B2B revenue growth translated into higher profits and significant margin expansion. B2B gross margin expanded by 7.1 percentage points to 20.6%. And B2B adjusted EBIT more than tripled and reached EUR 41 million, up from EUR 11 million a year ago with adjusted EBIT margin rising to 12.2% from 4.3%. There were 3 drivers behind this improvement. First, we unlocked operational efficiencies and achieved greater scale with sales fulfillment driven by strong volume growth on the back of the Partner Business acceleration. Second, the margin expanded, thanks to the inclusion of SCAYLE, which contributes higher margin software revenues. And third, the margin this quarter also benefited from temporary effects. These were phasing related and will even out over 2026 overall. Q2 was an exceptionally strong quarter, but we expect B2B to continue contributing to the adjusted EBIT group target in the second half of 2026. So now let me walk you to the group P&L. Our group gross margin remained stable at 40.9%. This reflects a 0.5 percentage point increase in Zalando B2C gross margin, the adverse impact from the ABOUT YOU B2C inclusion and a 0.2 percentage point increase from B2B. A closer look at the cost lines, excluding adjustments, gives further insights. First, fulfillment costs rose by 0.7 percentage points. In addition to the inclusion of ABOUT YOU, the reshaping of our logistics network and the ramp-up of Paris and Giessen has led to temporary higher cost as planned, while a strike at the last mile logistic provider in Belgium added some unexpected costs. Those temporary adverse impacts were partially offset by synergies and favorable order economics. Furthermore, the year-over-year comparison was affected by a favorable base effect in Q2 2025. We expect this ratio to decline year-on-year in H2 driven by efficiencies and our network reshaping. Second, marketing cost rose by 0.5 percentage points, driven by the consolidation of ABOUT YOU, which currently runs at higher marketing intensity. Zalando marketing spend was stable and additional 0.4 percentage points then from marketing adjustments, specifically purchase price allocations for the amortization of acquired brands and customer relationships resulting from the ABOUT YOU acquisition. Third, admin costs decreased by 0.4 percentage points, reaching 4%. The improvement was driven by the inclusion of ABOUT YOU. And four, other operating income and expenses decreased 0.2 percentage points. On an unadjusted basis, they increased by 0.5 percentage points reflecting restructuring expenses, mainly relating to costs associated with the closure of our fulfillment center in airport as well as other organizational efficiency measures specifically at our headquarters in Berlin, in our studios and outlets. As usual, these one-off costs are reported outside of adjusted EBIT. Overall, our adjusted EBIT margin reached 6% compared to 6.5% a year ago, a step down we expected, driven entirely by the first time consolidation of ABOUT YOU, which runs at a lower margin today. Excluding that impact, the underlying Zalando margin was slightly up. Looking ahead, we expect the ABOUT YOU contribution to improve synergies built towards our EUR 40 million target this year. In Q2 2026, EBIT total adjustment amounted to EUR 93.7 million. As a reminder, at our full year and Q1 cost, we guided to around EUR 300 million of total adjustments for 2026. We now expect to come in above that level and are targeting around EUR 380 million for 2026. The EUR 80 million increase is mostly made of noncash write-downs reflecting accelerated closures. Let me turn to our balance sheet and cash flow development. We continue to operate with a negative working capital position. At the end of Q2, we had a negative working capital position of EUR 494 million, a EUR 386 million improvement compared to EUR 108 million in Q2 '25. On a reported basis, total inventories are 24.8% higher year-on-year, but this simply reflects the inclusion of ABOUT YOU rather than any change in our underlying inventory position. Inventory, excluding ABOUT YOU increased 3.9%, so broadly similar to Q1. We continue to remain disciplined in buying. So the pace at which we sell to our inventory was essentially unchanged year-on-year. We made good progress gearing all the stock, particularly in Lounge and our full year inventory is expected to land with healthy levels. Our teams are actively managing our autumn/winter buy to maintain this lean discipline trajectory. As guided, we continue to see strong GMV growth in our Partner Business, which also leads to higher trade payables. Now to our cash position, which remains solid. Our cash and cash equivalents ended the quarter at around EUR 1.4 billion, up from EUR 1.3 billion at the end of the first quarter. This remains aligned with our capital allocation framework under which we aim to maintain a liquidity buffer at around 10% of last 12 months revenue over time. Cash levels may fluctuate around this reference level due to normal seasonal patterns. And in addition, we have access to EUR 1.25 billion of revolving credit and ancillary facilities, providing further flexibility to manage seasonal liquidity requirements. Let me walk you through the movements during the quarter. We generated strong operating cash flow of EUR 473 million, an increase year-on-year, mainly characterized by the increase of trade payables on the back of a growing Partner Business. CapEx was EUR 55 million, reflecting the ongoing ramp-up of our fulfillment centers in Germany, Poland and Sweden, continued investment in internally developed software and the inclusion of ABOUT YOU. And a further EUR 45 million related to lease liabilities, reflecting the first-time inclusion of ABOUT YOU. We returned EUR 235 million to shareholders under the EUR 300 million share buyback program we announced in March. Altogether, this delivered strong free cash flow of around EUR 418 million in the quarter. And it is exactly this cash generation driven by disciplined CapEx and efficient working capital that gives us the flexibility to keep investing in the business while returning capital to shareholders. This concludes our financial performance review. Let's now move to our outlook. Our full year growth guidance now reflects a first half that fell a little short of our ambition. We ended H1 with 5% pro forma GMV growth. Consequently, we have refined our outlook and now expect full year growth in the lower half of our original ranges. This is in line with market expectations. Specifically, on a reported basis, we now expect GMV and revenue growth in the lower half of our previous 12% to 17% range. And our adjusted EBIT guidance is narrowed to EUR 680 million to EUR 720 million, and we have increased confidence in hitting the midpoint of that range. This confidence is based on: one, H2 benefits from our logistics network reshaping; two, significant operational efficiencies; three, synergy delivery; and four, disciplined autumn/winter inventory buy. The fact that we can narrow our profitability guidance while refining the top line to the lower half speaks to the quality of our earnings, the continued mix shift towards a higher-margin Partner Business and Retail Media, the scaling of our B2B segment and the disciplined cost management and AI-driven efficiency gains. Our focus is, as always, executing our strategy, investing in the immense opportunities ahead and delivering strong, high-quality financial performance in 2026. And with that, I hand it back to Robert for the key takeaways.