Earnings Labs

Aramark (ARMK)

Q3 2015 Earnings Call· Wed, Aug 12, 2015

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Transcript

Operator

Operator

Good morning, and welcome to Aramark’s Third Quarter 2015 Earnings Results Conference Call. At this time, I would like to inform you that this conference is being recorded for rebroadcast and that all participants are in a listen-only mode. We will open the conference call for questions at the conclusion of the company's prepared remarks. In order to accommodate all participants in the question queue, please initially limit yourself to one question and one follow-up. I will now turn the call over to Ian Bailey, Vice President of Investor Relations. Mr. Bailey, please proceed.

Ian Bailey

President

Thank you, Shannon. Welcome to Aramark's conference call to review operating results for the third quarter of 2015. Here with me today are Eric Foss, our Chairman, President and Chief Executive Officer; and Steve Bramlage, our Executive Vice President and Chief Financial Officer. I would also like to remind you that our notice regarding forward-looking statements, which is included in our press release this morning, can also be found on our website. It is also detailed on Page 2 of the earnings slide deck, which is additionally available on our website in the Investor Relations tab. During this call, we will be making comments that are forward-looking. Actual results may differ materially from those expressed or implied as a result of various risks, uncertainties and important factors, including those discussed in the Risk Factors, MD&A and other sections of our SEC filings. We disclaim any duty to update or revise such forward-looking statements whether as a result of future events or otherwise. Additionally, we will be discussing certain non-GAAP financial measures. A reconciliation of these items to U.S. GAAP can be found in both, this morning’s release and on our website as well. Before I turn the call over to Eric, I did want to provide a brief reminder regarding the 53rd-week calendar shift. Recall that this shift has only a small negative impact for the full year fiscal 2015, but it has a fairly significant impact on the cadence of 2015's quarterly results. In the third quarter of 2015, the calendar shift is estimated to have reduced third quarter sales by approximately 2%, adjusted operating income by approximately 4% and adjusted earnings per share by approximately $0.02. You may also recall the impact on our North America segment is more significant. You should be mindful of this shift, particularly when making comparisons to prior year results. With that, I will turn the call over to Eric. Eric?

Eric Foss

Chairman

Thanks, Ian. Good morning and thanks to everyone for joining us. As we reported in this morning's news release, third quarter results were solidly in line with our previously committed expectations. Adjusted earnings per share were $0.29. Excluding the calendar shift, we estimate total company organic sales were up about 2%. We continue to make good progress against our transformation agenda and we are reaffirming our earnings outlook for the fiscal year of $1.50 to $1.60 in adjusted EPS. As you know, I would like to anchor these calls in the three pillars of our transformations strategy or what I refer to as our three As, accelerating growth, activating productivity and attracting the best talent. Looking at sales growth in the quarter, excluding the calendar impact total company sales were up about 2%. In our North America segment, our sports and entertainment business was impacted negatively by the previously disclosed large account non-renewal, which resulted in a flattish net organic sales result in the quarter, as anticipated and previously communicated. In our largest sector education as well as our healthcare hospitality business, we saw mid-single growth. In both cases, we continue to onboard strong net new account wins and our base business performed well as we saw strong retention rates broadly. In our International segment, we experienced another strong quarter. Revenue growth was up 6%, European sales grew in the mid single-digits led by Germany, emerging markets was up double-digit, with strong double-digit performance in China. In our Uniforms segment, organic sales increased another 4%, and the business remains on track for another year of solid growth. Our selling strategy and efforts continue to meet with success in the marketplace and resulted in some great new client additions in the quarter, including the recently awarded Yosemite contract from the National…

Steve Bramlage

Management

Thanks, Eric, and good morning everyone. I will start on Slide 4, with the year-over-year third quarter sales reconciliation. We achieved nearly $3.5 billion dollars in sales during the third quarter of 2015 compared to $3.6 billion in the third quarter of the prior year. This is a decline of 4. As you can see from the slide, adverse currency trends in the form of a stronger U.S. dollar provided the largest single reconciling item compared to the prior year and on a net basis account for essentially all of the year-over-year change. In our third quarter, we were most impacted by the Canadian dollar and the Euro, which strengthened by 11% and 21%, respectively, versus a year ago. The impact of M&A year-over-year was not material. The calendar shift impact was a negative 2% or almost $70 million of a headwind. These impacts have been discussed at great length previously and disclosed in our earnings materials, so I will not revisit the specifics other than to note the calendar shift impact was completely consistent with our expectations. Adjusting for the aforementioned items, growth for the company as a whole was a positive 2%. This includes an approximate 1% headwind due to the previously discussed loss of a large client account in our SME business, excluding this single account, the remainder of our business would have grown at approximately 3% or more than $100 million in the quarter versus the prior year. Let us now move to Slide 5, for discussion of our adjusted operating income year-over-year performance. Please note that we adjust our prior year adjusted operating income figure for currency changes, therefore the 2014 adjusted operating income figure of $185 million has already been reduced by approximately $7.5 million versus to $192 million we reported a year ago,…

Operator

Operator

Yes, sir. Thank you. [Operator Instructions]. First question comes from Denny Galindo with Morgan Stanley.

Denny Galindo

Analyst · Morgan Stanley

Hi. Good morning. Thanks for taking my question.

Eric Foss

Chairman

Hi. Good morning.

Denny Galindo

Analyst · Morgan Stanley

Yes. I really like the new disclosure on the margin progress. I think that will be helpful going forward and that is a nice addition to the slide deck. I wanted to ask a question on Yosemite to start off. That win obviously sounds like a nice win, but usually it does take a while to become profitable on big contracts like that. If we are thinking about that startup line item in your new disclosure is this a pretty big margin headwind in like Q2 or maybe even Q3 before it starts helping margins or maybe you could give us a little idea about how that contract should ramp up.

Eric Foss

Chairman

Yes. Denny, it is Eric. Just a couple of comments, again, we are extremely excited to be adding another large or as I said our largest client win ever, so Yosemite is about $140 million in revenue. We will start that up in March, so literally it will be a second half impact to our fiscal 2016. It is a business that has attractive margins and I would say relative to some of our businesses if you really think about the degree of difficulty of startups, think about the very heavy people-intensive businesses. I would say certainly our K-12 business, our corrections business are much higher degree of difficulty our Sports business probably a little higher degree of difficulty. The Parks business and therefore this account will be a much smoother transitions than the typical startup, so I think you know as we look at this, this is an account that will be accretive to the top-line and accretive to the bottom-line very, very early.

Denny Galindo

Analyst · Morgan Stanley

Okay. That is helpful. Then just turning in a different direction, this is a big contract from the past. On Chicago you have a big, I think, $120 million contract out there. They are in the news for firing people potentially going to bankruptcy and I just want to get a feeling for how that might affect numbers over the next year. There is one piece is that potentially, if there were to declare bankruptcy they could get out of any kind of capital investments you have made I think it is probably below the average, but I just want to get idea of exactly how much that potential loss would be? Of course, they’ve done the layoffs, so like how much might that affect the top-line if any. Maybe it is not a big impact.

Eric Foss

Chairman

Denny, we do not usually comment about specific clients, but let me just say the following. I think, we are an industry leader in the in the K-12 education sector. We have got about 500 schools nationally. We are actually the leader I think of the top-10 schools that are outsourced. We have all three of those top-10 and only three that are outsourced and we have them all, one of which is Chicago Public Schools, we have both the foodservice and the facilities business and we continue to be very pleased with our relationship with the Chicago Public Schools.

Denny Galindo

Analyst · Morgan Stanley

Any idea on how much investment was tied up there, like start-up investment?

Eric Foss

Chairman

Again, Denny, it been our past practice that we are not going to talk about individual clients relative to the outlook.

Denny Galindo

Analyst · Morgan Stanley

Okay. Then just one last one, on energy it sounds like that is potentially getting better. It was an 8-basis point impact to margins. This quarter, is this kind of the worst of it? Is it getting better from here on out or maybe it is more of the same from here on?

Eric Foss

Chairman

I think, to some extent obviously it is going to be driven by what is happening in the broader exogenous environment. I mean, we certainly have continued to see modest deterioration on a year-to-date basis over the first nine months, so you know the expectations we have for the remainder of the year assume that the markets do not get any better than they currently are, but also that they would not continue to get significantly worse, so we are essentially living right now in a $40-ish type of a barrel of oil world and that is driving both of our projections or expectations and how we’re managing the business.

Denny Galindo

Analyst · Morgan Stanley

That is it for me. Thanks.

Operator

Operator

Next question comes from Andrew Steinerman with JPMorgan.

Andrew Steinerman

Analyst · JPMorgan

Hi. Just because there are few moving parts, I would like to ask you about the implied margin expansion in the fourth quarter when Aramark says we are trending towards the middle of the full-year guide given we only have one quarter left. Then sort of the addendum to that question, so we should think about 2015 as a 20 basis points or better year of margin expansion?

Eric Foss

Chairman

Yes. Andrew it is Eric. I guess, what I would say relative to the margin march again is what we have tried to do and hopefully we were doing as a result of some of the charts we are showing you is to try to give you a sense of what is happening in the area of base productivity improvement. Again, as we articulated on the call and have demonstrated in the slides, we are seeing strong base productivity gains both in Q3 as well as year-to-date. That is driven by everything we have talked about from food and labor, SG&A, et cetera. As we get into the fourth quarter, just like as we signaled to you at the end of the second quarter, you will begin to see some of the startup headwinds as well as some of the investments begin to trail off. If you looked at our investment bucket for the year, the majority of that has already been spent, so as the startups in investments fall off you will see increased margin growth in fourth quarter. I think to answer your specific last question, yes, that 20 basis points is a number that I think you will see on a full year basis.

Andrew Steinerman

Analyst · JPMorgan

Excellent. Thank you.

Operator

Operator

Next question comes from Manav Patnaik with Barclays.

Manav Patnaik

Analyst · Barclays

Thank you. Good morning. I wonder if you guys could remind us or refresh us lot of your, I guess, the cost-saving initiatives in the food and labor side, just update us on the number of locations you guys are testing all these new initiatives and when you anticipate sort of the rollout to continue or even get to full rollout?

Eric Foss

Chairman

Yes. Manav, it is Eric. Again, I think, the way we have tried to describe it is as this is very much a journey and you have heard us use the term we continue to be in the early innings. So I guess the best way to describe it is, if you think about what we have done to-date, we have worked really hard on the SG&A side looking at spans and layers, we have worked really, really hard in the area of food this year, specifically in the area of waste. We also fund the labor side, really begun to put in place a pilot across our lines of business about a more standardized in-unit labor model. Again, you will continue to see this evolve. The heavy lifting to-date has been largely in the area of managing over time and agency on the labor side, managing on the food side waste and then getting at the above unit SG&A. Going forward, we will be far more holistic particularly on the food and labor side as we look to streamline activities across the value chain. On the food side everything from procurement through distribution, through the food production process, where the need for us to simplify that drives a lot of savings, so this is a multi-year journey again very early innings, but the good news is as is evidenced by the improvement in our base productivity, the initiatives are paying off. What is relative to the timing and how many accounts, we will always be at various points on different initiatives from piloting in a couple of accounts to in-process of the rollout to full implementation, so it is almost impossible to give you a sense of how many accounts are our through these. It is really - they are at varying stages depending on the particular initiative.

Manav Patnaik

Analyst · Barclays

Okay. That is helpful. Then just thoughts on M&A pipeline, just a general update there? Thank you.

Steve Bramlage

Management

Yes. Maybe I will make a comment on that. I mean, obviously, we are always actively engaged in terms of thinking about the portfolio and thinking about what can we do in our various segments strategically that would enhance the competitive position or profile of any of our businesses, so as anybody in this space knows there is a lot more talk than there is action over any particular period of time, so I would say the company continues to be engaged in this space. We continue to have active dialogue with the Board of Directors around where we think we would be best positioned from an augmentation point of view to help our current lines of business and that will continue going forward obviously when we have something specific to talk about in that space, we will do that in an appropriate fashion.

Manav Patnaik

Analyst · Barclays

All right, thanks a lot, guys.

Operator

Operator

Next question comes from Flavio Campos with Credit Suisse.

Flavio Campos

Analyst · Credit Suisse

Good morning. Thank you for taking my questions. Thank you again for that margin expansion detail with the growth expansion as well. I just wanted to dig in a little bit more here, because we have seen so much strength coming from the International and the Uniform business and I just wanted some more color on that that expansion, how much that is coming from the North America for the facility services segment and how much of that was coming from the other divisions?

Eric Foss

Chairman

Well, again, if you if you look at history, we have seen significant or the way I would describe it our International business literally across every indicator from top-line growth to margin expansion to bottom-line profitability has worked very, very well and I would apply that our Europe business, I would apply that to our emerging markets business. I would also apply it to our uniform business, so I would say in that instance, we are actually clicking on cylinders across each and every one of those businesses. I think if you look at our North American business as Steve is highlighted and as we have talked about, again, we have had a variety of things, one is the calendar shift. The second is most of the investment bucket goes into North America. Most of that new business headwind goes into North America. I guess what I would say is, as we look to the full year, you will see us expand margins in North America.

Steve Bramlage

Management

Yes. I would reiterate that. I mean, the way I think about it is, there is all three disclosed segments benefits to some extent pro rata from progress on the productivity initiatives, because many of the productivity initiatives certain things like labor are applicable to all of them. However as Eric referenced, the reality is North America takes a disproportionate amount of the headwinds on both capability investment because a lot of that is system infrastructure and where our probably most pressing system issues are a little more North American centric than anywhere and certainly to start up fee, so everybody is getting the benefit of progress, but one of them is taking a lot of weight associated with the investment side.

Flavio Campos

Analyst · Credit Suisse

All right. Thanks. Perfect. Thank you very much for that. That is great color. Just a quick follow-up now working capital, that that was a drag again on the quarter. I know that Q3 is usually a drag, but there was a outsized drag on Q1, right, how is working capital looking for the full-year? Is it still going to be a drag? Is it going to be flat or are we going to see some cash coming out of there?

Eric Foss

Chairman

Yes. We should have a better working capital outcome for the entire year. I will take you back to the end of 2014 as the starting point, right? This is where the 53rd third week really starts to come into play on the balance sheet, so by picking up an extra week at the end of fiscal 2014, we had a significantly worse working capital outcome because of that just based on the timing of how we did payments et cetera associated with that, so the way the calendar will work that will accrue to our benefit in 2015 and in terms of going the other direction. As a general rule, we also had some somewhat off items in the fourth quarter of last year that we referenced in some of our revenue comments earlier North America that also impacted working capital as a general rule, so we should have a better working capital outcome, which is part of the reason we are anticipating significantly better year-over-year performance on free cash flow as a general matter.

Flavio Campos

Analyst · Credit Suisse

Perfect. Very helpful. Thank you for taking my question.

Operator

Operator

Next question comes from Sara Gubins with Bank of America Merrill Lynch.

Sara Gubins

Analyst · Bank of America Merrill Lynch

Hi. Thank you.

Eric Foss

Chairman

Good morning, Sara.

Sara Gubins

Analyst · Bank of America Merrill Lynch

Just to start off on a couple of quick margin questions. I want to make sure I understood you correctly. Did you just say that North America adjusted operating margins should be up for the full year in fiscal '15?

Eric Foss

Chairman

Yes.

Sara Gubins

Analyst · Bank of America Merrill Lynch

Okay. Then could you give us the comparable 4Q margin or adjusted operating income for the last year for the company's as a whole? Sometimes given the adjustment that you are making, we do not necessarily have the right base?

Eric Foss

Chairman

Can you give me a little more specifically what you are looking for?

Sara Gubins

Analyst · Bank of America Merrill Lynch

Yes. When you report the fourth quarter, you will be basing your margin expansion comments and the actual dollar amount off of an adjusted number from last year. Do you have that adjusted number for 4Q '14?

Eric Foss

Chairman

Yes. I am a little bit reticent to provide that because of the currency impact on that, so the starting point would be the table, where we disclosed the fourth quarter last year number, but that number will be precisely wrong, because we are going to currency adjusted per share and given the magnitude of the currency, adjustments we have seen each quarter it could certainly move it by 10 basis points to 20 basis points easily there, so I would start with that figure and now that you are immediately going to have a currency reconciliation and then obviously you are going to have a calendar shift adjustment on top of that.

Sara Gubins

Analyst · Bank of America Merrill Lynch

Okay. That makes sense. I will echo that I thought Slide 6 was really helpful. As you think about fiscal '16, it sounds like it drag from startup should begin to fade and transformation investment should also begin to fade, but I am guessing that you do not want to incorporate 50 basis points of margin expansion to our models next year, so maybe any comments that you might have to help us set expectations or other investments that might come up would be helpful?

Eric Foss

Chairman

Sure. Sara, I would just say a couple things. One, we will talk about 2016 guidance later in the year. The reality is as I think what I take it back to is the long-term framework that we have talked you about at multiple times. If you look at that revenue growth number the 3 to 5, if you look at that drives mid to high single-digit AOI and that translates into double-digit EPS, I think that is the long-term algorithm you should continue to model. Just to be clear I want to make sure that I do not misrepresent or you do not misunderstand my point. We will continue to have investments, so that along with the startups which creates the lumpiness of the business, those two do not go away. Certainly, again, we will continue win new business hopefully. We are encouraged by the pipeline and we will continue to invest in the areas of growth, capability and technology as we have, so my point around in falling often fourth quarter is when we put the plan together for this year 2015, we heavy-ied [ph] up the annual investments into the first three quarters. That will falloff in fourth quarter. As we build the 2016 plan, we will calendarized those investments as needed to fund the business.

Steve Bramlage

Management

Yes. Sara, I would characterize as it do not let the exit rates in the fourth quarter of this year deceive you in terms of setting an expectation around the entry rate for the year going into '16 for all the reasons Eric mentioned and then I would also refer you back to last year's fourth quarter, where there were several one-time items that are essentially helping our comparability when we do quarter-over-quarter comparisons modestly in fourth quarter of this year, but we will certainly impact the exit rate, so we want to check those as well.

Sara Gubins

Analyst · Bank of America Merrill Lynch

Thank you.

Operator

Operator

Next question comes from Gary Bisbee with RBC Capital Markets.

Gary Bisbee

Analyst · RBC Capital Markets

Hey, guys. Good morning.

Eric Foss

Chairman

Good morning, Gary.

Gary Bisbee

Analyst · RBC Capital Markets

Could you give us a sense how should we think about net new business for fiscal '15 or year-to-date if you want to talk about that, including both walking away from Michigan and the Live Nation loss, are we likely to be flattish with last year up down and I am really thinking about how this gets you towards thinking about the 3% to 5% revenues for next year? Thanks.

Eric Foss

Chairman

Yes. I think Gary, if you look at year-to-date I think we are kind of in line from a net new business with what you have seen the last two years now again that is adjusted for Live Nation, so I think from the run rate standpoint, we the last couple of years have been $300 million we had the one year of $500 million and I think as we go forward based on the pipeline run rate of net new business somewhere in around that $300 million to $350 million is a number that we would expect to be to deliver against that long-term framework.

Gary Bisbee

Analyst · RBC Capital Markets

Is that enough to get there? Then I get that assume some base business growth and any updates on how we should think about that it is the price is it merchandizing initiatives you have talked about in the past?

Eric Foss

Chairman

Yes. I think, again the simplest way I would have you think about it in terms of the math is if you take 3% or 4% growth rate as we look forward that will be built by the following math roughly maintaining a mid-90s retention rate and then about half of that growth will come from net new business and about half of that growth will come from base business with a portion of that base business being pricing.

Gary Bisbee

Analyst · RBC Capital Markets

Okay. Then just the follow-up on that, I know since the IPO we have all been disproportionately focused on the margin story, but you have also had top-line growth that has moderately trail compassed for four years. How do you think about the potential to narrow that gap as well or are you much more focused at this point on delivering the margin? Thank you.

Eric Foss

Chairman

No. I think as we said at the beginning Gary, you heard me use the term dribble with both hands. I think the encouraging thing for us is, we actually were the industry leader last year. If you look at our growth in 2014, I think we actually did lead the pack, so I think we will successfully close that gap that we had talked about as we went through the IPO. This year obviously with the loss of Live Nation it has created a pretty stiff headwind for us to overcome, but having said that I mean we certainly want to be out here growing in line and preferably ahead of the industry therefore picking up share while also expanding the margin and hence the point that I have made several times that this is an organization where we are attempting to dribble with both hands, therefore trading off some margin to achieve growth is something that is in many instances the right thing to do for us. Having said that, rest assured that, we are very focused on closing that margin gap.

Gary Bisbee

Analyst · RBC Capital Markets

Great. Thank you.

Operator

Operator

Next question comes from Andy Wittmann with Robert W Baird.

Justin Hauke

Analyst · Robert W Baird

Hi, good morning. It is actually Justin Hauke on for Andy this morning.

Eric Foss

Chairman

Good morning.

Justin Hauke

Analyst · Robert W Baird

Morning, I just wanted to ask, so international the growth rate has been really good. I think you mentioned again double-digit on the emerging markets piece. I am just curious how sustainable that is and what you are seeing out of China given some of the commentary from some of the restaurant chains and whatnot this earnings season about the weakness there?

Eric Foss

Chairman

Yes. A couple of things, Gary, I think again we had a great third quarter, double-digit revenue, solid margin expansion. Our China momentum is very strong. It is strong at the top-line. Again, we saw a very good growth in the quarter and we will post very growth for the year, so if you looked at our third quarter, our China business was up about 18% at the top-line, so at this point in time and maybe just a reminder just so you understand the actual composition of our China business, it actually is more heavily skewed to facilities than it is food, but we have a very good business there, we have got a great local leadership team on the ground so they have over the last several years and we will continue their results each year be a strong, strong contributor to Aramark's overall growth and profitability.

Justin Hauke

Analyst · Robert W Baird

Thanks. That is helpful. I guess my second question in margins have kind of already have been addressed [ph] here, but maybe one question just to the extent that it does benefit you, food inflation was an issue earlier this year and I know you guys had some initiatives to offset some of that. I am wondering as those costs have kind of moderated is there any margin benefit that some of the prior actions, cost actions would give you a maybe the fourth quarter into '16? Thanks.

Steve Bramlage

Management

Yes. Let me take a shot at that. I mean overall clearly food inflation for the year-to-date has been relatively modest, right? I mean, we are not in a deflationary environment for sure, however it is a very low single-digit inflation. As there are some benefit for us as we make progress on the food side of our productivity initiatives because we have less of a headwind year-over-year on food inflation than we might otherwise have had for sure and that is helping us, but also we got to think of the nature of our contracts, right, so food inflation does directly impact how much pricing we are able to achieve in a portion of our contracts that are essentially cost-plus type of contracts. To the extent there is lower inflation, there is actually lower revenue associated with some of those contracts as well. By and large, clearly low inflation is a good thing for us and it is obviously helping us on food in general and we do not see any reason that is going to radically change here within the remainder of the fiscal year right now.

Justin Hauke

Analyst · Robert W Baird

Thank you very much.

Operator

Operator

Next question comes from Stephen Grambling with Goldman Sachs.

Stephen Grambling

Analyst · Goldman Sachs

Hi. Good morning. Thanks for taking the question.

Eric Foss

Chairman

Good morning, Stephen. Thanks.

Stephen Grambling

Analyst · Goldman Sachs

One quick follow-up, just on the tools and system implementation, the fact that these are all at various stages, are you already able to start rationalizing SKUs and suppliers that you need to kind of get further down the road to start really having those discussions and really using your buying power in a bigger way?

Eric Foss

Chairman

Yes. Stephen. It is Eric. I would say what we have done on the food largely to-date is really focus on waste reduction. The good news is that is paying off for us, but to your question getting to a point where we address the holistic value chain from procurement to distribution to the food production process to streamline those activities and to really simplify that, that is one that as you have seen us invest in systems and technology we need to stand that out before we can largely address that opportunity. I would say almost none of our progress on food side, which we have shown really good progress in the quarter and year-to-date is driven by that, so that work is still ahead of us. We have invested in the technology, but until we get that system stood up, our ability to get control of a lot of that complexity remains very, very challenging, so we will stand up the technology before we address that.

Stephen Grambling

Analyst · Goldman Sachs

That is helpful. Thank you so much and best of luck.

Eric Foss

Chairman

Thanks, Stephen.

Operator

Operator

Next question comes from Carla Casella with JPMorgan.

Carla Casella

Analyst · JPMorgan

Hi. I was wondering on, your Yosemite contract sounds really exciting and I am wondering what percentage of your contract today, do you do a full suite of services like you will be doing at Yosemite as oppose to just the food side of the business?

Eric Foss

Chairman

Well, that is a complicated question when you say the full suite of activity. Depending on the line of business you are talking about, we could have facilities. As you get into some of the sports business, we have an opportunity to have the retail business, so I would say for the most part the majority of our clients that have food service would not necessarily have facilities bundled with it. It would be low percentage. On the sports side, it would be a higher percentage where we might have retail connected to the food service business. Because of the parks, the dynamics in that segment, they bid all of those services as one that is different from the go to market model in the other channels where, again if you look at our two big businesses food services and facilities, those tend to be bid separately in each and every client whether that is an education clients, healthcare client, sports and entertainment client, et cetera, so a very small percentage would be the answer.

Carla Casella

Analyst · JPMorgan

Okay. That sounds like you have more opportunity there, but would your customers do you think other third parties for that or are they probably the only outsourcing food services and not transportation, logistics, lodging and anything else like that?

Eric Foss

Chairman

Yes. It is tough to answer. It is certainly not a one-size-fits-all. I guess that the best way to describe it and maybe articulate it is the self-op opportunity in food service is very similar. It is actually a little higher on the facility side than it is the food services side, but both of them with a lot of opportunity and you look at the big sectors like education and healthcare, over half of the business is still self-operated. That would be a applicable both, on the food service and the facility side.

Carla Casella

Analyst · JPMorgan

Okay. Great. That is helpful. Thank you.

Eric Foss

Chairman

Okay. Thank you.

Operator

Operator

Ladies and gentlemen, that does conclude today's question-and-answer session. I would now like to turn the conference back to Mr. Foss for closing remarks.

Eric Foss

Chairman

Thanks, Shannon. I just want to thank everybody again for joining us. We appreciate your continued time and interest in Aramark. We look forward to seeing you, as Steve referenced, at our Market Day later in fourth quarter. Have a great day.

Operator

Operator

Ladies and gentlemen, thank you for participating and have a nice day. All parties may now disconnect.