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Academy Sports and Outdoors, Inc. (ASO)

Q3 2024 Earnings Call· Tue, Dec 10, 2024

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Transcript

Operator

Operator

Good morning, and welcome to Academy Sports and Outdoors Third Quarter Fiscal 2024 Results Conference Call. This call is being recorded and all participants are in a listen-only mode. Following the prepared remarks, there will be a brief question-and-answer session. Questions will be limited to analysts and investors. We ask that you please limit yourself to one question and one follow-up. [Operator Instructions] I would now like to turn the call over to your host, Brad Morris, Director of Strategic Initiatives for Academy Sports and Outdoors. Thank you. You may begin.

Brad Morris

Analyst

Good morning, everyone and thank you for joining the Academy Sports and Outdoors third quarter 2024 financial results call. Participating on today's call are Steve Lawrence, Chief Executive Officer; and Carl Ford, Chief Financial Officer. As a reminder, statements in today's earnings release and the comments made by management during this call may be considered forward-looking statements. These statements are subject to risks and uncertainties that could cause our actual results to differ materially from our expectations and projections. These risks and uncertainties include but are not limited to the factors identified in the earnings release and in our SEC filings. The company undertakes no obligation to revise any forward-looking statements. Today's remarks also refer to certain non-GAAP financial measures. Reconciliations to the most comparable GAAP measures are included in today's earnings release. The earnings release and an investor presentation are available on our website at investors.academy.com under News and Events. I'll now turn the call over to Steve for his remarks.

Steve Lawrence

Analyst

Thanks, Brad. Hello, and thanks to all of you for joining us today. As we look at our third quarter and year-to-date performance, we remain confident in our long-range plan and the business strategies that support it. In my prepared remarks today, I will cover three topics with a focus on how we're making progress towards our long-range goals with updates on our third quarter results and a view of our near-term macroeconomic environment along with an update on how we're continuing to advance our strategic initiatives and make progress towards reaching all of our long-term goals. Carl will then provide additional details on our financial results and outlook and will then open up the line for questions. To start with a few highlights, our comp sales results for the third quarter were in line with our previous guidance, and an improvement in trend versus the first-half of the year. We delivered positive adjusted free cash flow for the quarter, our 20th consecutive quarter. We have had a strong start to the holiday season, although as we look at our third quarter in year-to-day performance and the consumer environment, we're taking a prudent approach to our outlook and have narrowed the guidance for the full-year. Finally, we're pleased to announce last week the board's authorization of a new $700 million share repurchase program reflecting our confidence in the business. We view returning capital directly to the shareholders as an integral to our capital allocation strategy, along with ongoing investments in our strategic initiatives to drive long-term growth. Diving into our results, in the third quarter, comp sales declined 4.9%, which was in line with our previous guidance. As we discussed on our Q2 call, we were encouraged by our positive comp performance during August, and we carried a lot of…

Carl Ford

Analyst

Thank you, Steve. Third quarter sales of $1.34 billion and comparable sales of negative 4.9% fell in line with our expectations. Our comp transactions declined by 7.1%, while comp ticket increased by 2.4%, compared to last year. Our gross margin rate in the third quarter was 34.0%, a 50 basis point decrease, compared to the third quarter of last year, primarily driven by increased supply chain costs associated with international freight and labor expenses in our Georgia distribution facility, coupled with a mixed shift in our outdoor merchandise penetration. Overall, in the third quarter, we generated GAAP net income of $65.8 million and GAAP diluted earnings per share of $0.92. Adjusted net income, which excludes stock-based compensation of $6.3 million was $70.5 million or $0.98 in adjusted earnings per share. Despite negative comparable sales in the third quarter, we were pleased to see favorable traffic trends, which drove the sequential improvement in our comp sales trajectory, reflecting the strengthening of our core business as we head into the holiday season. We experienced an increase of 250 basis points in store foot traffic versus the first-half of the year. Additionally, foot traffic during key shopping events in the third quarter increased 3.8% versus last year. Both of these data points, as well as our start to the holiday season, give us confidence in a stabilizing consumer environment as we enter the fourth quarter. As we exited the Labor Day selling period, our quarter-to-date comparable sales were positive, which were offset in the back half of the quarter, due to lapping the Texas Rangers World Series sales, as well as a decline in fleece and outerwear sales due to warmer than normal weather patterns. As a result, these drove approximately 260 basis points of combined impact on the overall comp for the…

Operator

Operator

Thank you. The company will now open the call up for your questions. [Operator Instructions] We will pause for a moment to wait for the queue to fill. Our first question comes from Christopher Horvers with JP Morgan. Please proceed with your question.

Unidentified Analyst

Analyst

Hi, this is [Jolie] (ph) on for Chris. So you mentioned that Black Friday was the largest selling day ever this year. So was there any quarter-to-date commentary you can provide on Black Friday holiday, and just Cyber Week overall, and how this compares to the down 5% midpoint guide, and how you're modeling the balance of the quarter? And also just kind of piggybacking off of that with the five fewer selling days this year, can you just remind us what you saw the last time the calendar turned this way?

Steve Lawrence

Analyst

Yes, there's a lot wrapped up in that question, Carl and I'll probably tag team that. What I would tell you is that if you see how the quarter played out, a lot of the trends we saw that kind of continued out at the end of October and bled into the first part of November, weather was continuing to be warm, suppressed some early seasonal selling on fleece, outerwear, things like that. But from about the third week forward, we definitely saw an acceleration in the business with our Black Friday event. What was really exciting is we also got a burst of cold weather, so not only was Black Friday, the day itself the largest in the company's history, the weekend was the largest weekend in our history as well. You know when you think about the shifted calendar that you brought up, there's five fewer days in the calendar this year. The Thanksgiving moved from November 23rd last year to November 28th this year. So the whole compression at five fewer days is really felt in November. You basically trade out Cyber Week, which this year fell in December, last year would have fallen in the November calendar for pre-Thanksgiving week. So it puts a little pressure on November. That being said, as we move into December, it puts in our favor and there's actually two extra days of shopping in December before Christmas. So we've got some momentum. We're making our forecast. We use the 2019 builds to your point as a way to kind of model out how this year is playing out. We're tracking at or ahead of our forecast on a daily basis. We're excited about that. We want to be mindful though that there is still a lot of business ahead of us the next three weeks or three of the four largest weeks of the entire year for us. So we've got a lot of business to do. We're really pleased with the momentum we saw coming out of Black Friday that carried into Cyber Week.

Carl Ford

Analyst

Jolie, I'll speak to kind of Q4 guidance at the midpoint. So it's about a negative 4.5% comp. A gross margin rate of about 33.8%, that's up 50 basis points the last year. And I want to give you a little bit of color on that. One is we're really clean from an inventory perspective, units per store down 7%, costs down 4%. And so I don't think we're going to need to promote due to an excess buildup of inventory. We feel good about the inventory position. Two, I told you that third quarter mix down from a margin rate because of outdoor penetration. We were proud of the plus 7% in outdoor. But the fourth quarter kind of pivots a little bit more to apparel and that's what we're seeing at the start of holiday. And then last, with five less promotional days between Thanksgiving and Christmas, that's -- we're an everyday kind of value retailer. We do play with promotions. We play in the promotion game during key holidays, definitely between Thanksgiving and Christmas is a time period where we do that. With fewer days, it kind of penetrates a little bit lower. So those are the SG&A, pretty much flat Q4 over Q4, and then net income, call it, $130 million. That's kind of how the midpoint of that guidance plays out that was embedded between the updated or the narrowed guidance that we put out there.

Unidentified Analyst

Analyst

Got it. Thank you. And a follow-up question, switching to the gross margin side, if you could list the drivers of gross margin decline in order, so like the Georgia distribution center freight, higher outdoor mix and quantify them and looking to 4Q, how the freight impact is expected to differ from what we just saw in the third- quarter? Thank you.

Carl Ford

Analyst

Yes. So 50 basis-point decline in gross margin rate in the third quarter, 30 basis points of that was merchandise margin. More than all of that 30 basis points was due to the mix shift associated with outdoor up 7%. All of the other categories actually grew their margin rate year-over-year. To round out the 20 basis points, and this is the color that you'll see in the 10-Q later on today. It was really a combination of a little bit of international freight associated with, we just didn't know what was going to happen in October with that East Coast port strike. So we made the decision proactively to reroute that stuff to the West Coast. We spent a little bit of extra money there. We don't have regrets associated with it. And then from the Georgia facility standpoint, we threw a lot of getting caught up. We wanted to make sure that we were ready for holiday. And so when you spend that money, you basically recognize those costs when you sell the product. And so we sold a lot of that product in the third quarter and that rounded out basically the additional 20 basis points that got to an overall 50 basis-point decline year-over-year.

Steve Lawrence

Analyst

Just to build on one thing Carl said, we feel like we're caught up now in the store service side of the Georgia facility. And it's certainly a headwind for us in Q2. We called that out on our Q2 call. We even mentioned in our Q2 call that it impacted us a little bit in Q3 early on, but that the strength of the business in other categories offset that. It actually flipped where those stores that were serviced out of the Georgia facility were actually some of the best-performing stores over Black Friday weekend. So hopefully, we're past the pain there. And from here forward, it's at least neutral, if not a tailwind moving forward.

Carl Ford

Analyst

And Jolie, first for the fourth quarter, I already gave you a little bit of a color on why we think gross margins are going to be up 50 basis-points at the midpoint, 33.8 inventories clean, apparel is mixing higher, less promotion days. As it relates to some of the supply chain headwinds, don't expect that level in the fourth quarter. Some of that was just a catch-up to get right before holiday.

Unidentified Analyst

Analyst

Got it. Thank you. Happy holidays.

Steve Lawrence

Analyst

Thank you. Happy holidays.

Operator

Operator

Our next question is from Kate McShane with Goldman Sachs. Please proceed with your question.

Emily Ghosh

Analyst

Hi, this is Emily Ghosh on for Kate. We were wondering on consumer trends, were there any behavioral differences in the third quarter versus the first half of the year that you would call out? And then also, you had mentioned an increase in credit card and Buy Now Pay Later usage earlier this year. Is that something that you saw in the third quarter as well? Thank you.

Steve Lawrence

Analyst

Yes, this is Steve. I'll take the first part. In terms of changing credit or I'm sorry, change in customer behavior, we did see a couple of changes. One of the most notable ones is we've gotten questions in the past on these calls, have we seen a trade-down in terms of customer, and we haven't really seen that. I would tell you in Q3, we actually started to see that. When we looked at market share gains or losses within customers making over $100,000, we actually picked up share there. So we're starting to see some evidence of trade-down, so I would say that would be a new behavior. I would say we also saw a continuation of behavior of the episodic shopping in terms of the customer coming out during those key moments on the calendar. We certainly saw that for back-to-school that continued into September as we entered hunting season and tailgating season. You get into that October time period, there's really not a reason for the customer to come out and shop unless it's a change in weather or in our case, sometimes we have a hot market in baseball that certainly helps. We didn't have either of those. But we've seen that customer come back as we got into the holidays. So we're pretty excited about kind of the resiliency we're seeing and how they're coming out during these key moments and certainly shopping aggressively for holiday. In terms of Buy Now Pay Later, Carl?

Carl Ford

Analyst

Yes, Emily, I would tell you we're still seeing people funding their lifestyle on credit and credit products. We're continuing to see credit card penetration paired with Buy Now Pay Later as a percentage of our overall tender up year-over-year and that's amplified at those kind of lower three quintiles, if you will. And for Buy Now Pay Later specifically, yes, we are seeing more of that. We have a couple of different options. It really over-indexes online. Our online average order value was up helpfully in the third quarter and it was really all from Buy Now Pay Later transactions where people are basically financing that over a couple of months to afford their wants right now. So a little bit of a continuation of the same and that's the color.

Emily Ghosh

Analyst

Thank you.

Steve Lawrence

Analyst

Thank you.

Operator

Operator

Our next question comes from Robby Ohmes with Bank of America. Please proceed with your question.

Robby Ohmes

Analyst · Bank of America. Please proceed with your question.

Hey, good morning, guys. My first question is, can you give us a little more color on the Nike product that's going to be coming in, in April? Is it a lot more $100 plus sneakers? Is it a lot more premium apparel? Any more color you can give on what's happening there? It would be my first question.

Steve Lawrence

Analyst · Bank of America. Please proceed with your question.

Thanks, Robby I honestly would love to give you more color. I've got to stick with what we shared in the prepared remarks. It's going to be the most meaningful launch in our company's history, 140-plus stores, broad-based across men's, women's and kids' apparel, footwear, sporting goods. We're really excited about it, and we're going to share more details when we can, but just can't give you more details at this moment in time.

Robby Ohmes

Analyst · Bank of America. Please proceed with your question.

Got you. And then just in terms of what you've seen playing out on versus last year, how would you say the competitive pressures versus Walmart or Dick's are this year compared to last year as you go into holiday here and also be curious how digital is playing out versus in-store compared to last year?

Steve Lawrence

Analyst · Bank of America. Please proceed with your question.

Yes. I would say that the promotional environment, it seems at least we're early days still in the holiday, is a little more elevated than last year, but in line with where we thought it was going to be. We're seeing competitors probably include a few more items or categories in their promotions in a couple of places maybe taking down one click. But I would say it's right where we kind of expected it to be. And as I've characterized it before, it's more than last year, but it's certainly not back to where it was pre-pandemic. I'd also say we've seen maybe a pullback a little bit from some of the brands' direct sites, direct-to-consumer sites where those were very promotional a year ago at this time. And so I would say it's kind of where we expected it to be.

Robby Ohmes

Analyst · Bank of America. Please proceed with your question.

And then just digital versus in-store versus your expectations?

Steve Lawrence

Analyst · Bank of America. Please proceed with your question.

Yes. So digital is performing at our expectations. It's hard to read because obviously, we had a shift in Cyber Week moving out a week, but it's performing in line with our expectations and kind of the trends in the stores. And so it's right where we thought it would be.

Robby Ohmes

Analyst · Bank of America. Please proceed with your question.

Got you. Thanks. Good luck for the rest of the holidays.

Steve Lawrence

Analyst · Bank of America. Please proceed with your question.

Thank you.

Operator

Operator

Our next question comes from Michael Lasser with UBS. Please proceed with your question.

Michael Lasser

Analyst · UBS. Please proceed with your question.

Good morning. Thank you so much for taking my questions. If you start to see your sales inflect -- your same-store sales inflect, how is your SG&A going to flex as well? Will you have to add back some other labor expenses in order to sustain the customer experience? So if you were to comp up 2% to 3% next year, how would your SG&A leverage look?

Steve Lawrence

Analyst · UBS. Please proceed with your question.

Yes. I think inventory management is one of our strong skills. I think expense management, I would also put in that same category. So just to recap, in the third quarter, you know, of the $19 million growth in SG&A, $17.5 million of it, basically a little over 90% was on these initiatives that we speak about and that we have a lot of conviction around. As it relates to when we inflect from a comp sales standpoint, you'll see us be very judicious associated with getting some leverage out of that and we're going to continue to spend the dollars on the initiatives. The biggest consumer of those dollars, if you will, is the new stores. We had 18 new stores. If you compared Q3 of this year to Q3 of last year, we went ahead and gave you guidance on 20 to 25 next year. I think you're going to continue to see elevated SG&A spend. It will deleverage because of the initiatives and it will leverage when we positive comp inflect on that kind of that base spend, if you will.

Michael Lasser

Analyst · UBS. Please proceed with your question.

Thank you for that. And understanding your current guidance is for 20 to 25 new stores next year, if we play out the other scenario where your same-store sales do not inflect, how would that influence your willingness and ability to continue to open stores at this current pace, not only in next year, but over the next few years? Thank you very much.

Carl Ford

Analyst · UBS. Please proceed with your question.

Yes. So, Michael, thanks for the question. I would share with you that as we talked about in the script, the biggest and best way we can grow the company is through new-store growth and it has impact on both our brick-and-mortar sales as well as the influence it has on our dotcom business. And so it's a core part of our strategy. And as we share all the time, there's a lot of white space. We're right now in 19 states, 298 stores, lots of white space for us to put new stores. So we're committed to that as a growth engine. We did want to give some color around next year generally, we don't give guidance at this point in time around what our next year growth count is, but we thought it was important to share the 20 to 25. As we mentioned in the prepared remarks, it is a little bit of a slowdown or we changed kind of the ramp of the curve versus what we initially put forward when we did our initial plan back in 2022, just acknowledge that we're operating in a tough environment. And I think you're going to see us continue to be very thoughtful and judicious about when and how we open up these stores. We're making sure that all these stores are hitting the profit targets, hitting the productivity targets. I said it in the prepared remarks as well, but we're really excited. We made this pivot and we talked about in our Q4 call at the start of the year-around how we've changed kind of the dynamics of the new store opening and where we're looking for these stores in more midsized markets that are underserved. And those stores are off to really fast start. So it's giving us more confidence that we've really zeroed in on what the right mix is. So I can't give you guidance beyond 2025. We'll acknowledge that it's a little bit slower ramp than we initially planned, but it's something we're continuing to focus on moving forward because it is our number-one growth engine.

Steve Lawrence

Analyst · UBS. Please proceed with your question.

And Michael, I'll share that we cash flow well. You guys see that. We talked about the 20 consecutive quarters of positive comps -- excuse me, positive cash-flow and that's with the last 11 quarters of negative comps. So we positive cash flow in good topline environments as well as bad. In terms of the capital allocation philosophy, stability, you should expect that with us, still $1 billion of untapped ABL and almost $300 million of cash on the balance sheet invest into ourselves and then the capital allocation that we talked about with share repurchases and a pretty nominal dividend. Look, I don't think anything is going to change that commitment to planning seeds in the future. And as long as we're cash flowing like we are in good and bad times, we're very committed to that and these projects are getting better and better.

Michael Lasser

Analyst · UBS. Please proceed with your question.

Thank you very much and have a good holiday.

Steve Lawrence

Analyst · UBS. Please proceed with your question.

Thanks, Michael.

Operator

Operator

Our next question comes from Anthony Chukumba with Loop Capital Markets. Please proceed with your question.

Anthony Chukumba

Analyst · Loop Capital Markets. Please proceed with your question.

Good morning. Thanks for taking my question. So just wanted to kind of circle back on Nike. It sounds like there's a lot of excitement around this launch. I understand there's somewhere limited in terms of what you can say. But I guess my question is, are you envisioning that product would just be in line or are you planning on doing any sort of like incremental special kind of Nike fixturing or displays for that product?

Steve Lawrence

Analyst · Loop Capital Markets. Please proceed with your question.

It's not going to just be mixed in with the current Nike product, we'll merchandise it as kind of a separate statement. It will be very visible and there will be some investment made in terms of how we bring this to life in store. We're pretty excited about it, but we also want to be sensitive to -- we're committed to how much we're going to share on this call and I don't want to go much beyond what I've said.

Anthony Chukumba

Analyst · Loop Capital Markets. Please proceed with your question.

Got it. Okay. So my follow-up question, it's sort of an oblique question. So I guess I always ask about companies that rhyme with Non and [Roka] (ph). And I guess my question is, do you think that in any way, shape or form getting this incremental Nike product could help to get other brands that are currently not in your stores that might rhyme with Non and Roka?

Steve Lawrence

Analyst · Loop Capital Markets. Please proceed with your question.

Yes. Well, that's a pretty subtle code you got there, Anthony. Yes, listen, I think the more we continue to upgrade our assortments and bring in new brands, it opens the door for complementary brands to want to come in as well. So it's certainly a step in the right direction. We continue to have dialog with those two brands that you're mentioning. Nothing to share at this moment in time, but obviously, our goal would be to get access to them because our customer wants access to them and it's a way for us to better serve our customers. So I think it could be a step in the right direction, but we'll have to see how it all plays out.

Anthony Chukumba

Analyst · Loop Capital Markets. Please proceed with your question.

Got it. Thanks so much.

Steve Lawrence

Analyst · Loop Capital Markets. Please proceed with your question.

Thanks, Anthony.

Operator

Operator

Our next question is from Simeon Gutman with Morgan Stanley. Please proceed with your question.

Simeon Gutman

Analyst

Good morning, everyone. My first question is a follow-up on the quarter-to-date commentary you talked about being pleased and then the shape of the holiday season. Can I ask just how you set the guide for the fourth quarter where you're pleased, are you -- do you have enough sort of runway or pleased enough where even accounting for the calendar, you can end up hitting either middle or better than the range or certain events have to take place? I know there's a lot of important weeks left, but just curious how you set it up, whether you said, hey, good first start, but then we still have to account for the fewer days in order to get back to that guidance?

Carl Ford

Analyst

We're highly aware of the fewer days. It's contemplated within our forecast. Our Q4 guidance at the mid is negative 4.5%, the way we set that is we come up with actually a definitive forecast and then we set some guardrails around that from high and low if we saw this on this end or if we saw that on that end. And as Steve said in his earlier reply to one of them, we're kind of tracking in line with that forecast. I'm really, really proud of the team on the way that they operated on Black Friday. Things were working well on all fronts. I think it's a continuation of what we see with our customers where they're under financial pressure, but when it comes time for that shopping occasion, they turn to Academy and we saw that from a foot traffic acceleration, looking at the Placer, kind of looking more broadly across our footprint using Placer and specific to those holidays, they really show-up and it was more of the same.

Simeon Gutman

Analyst

Thanks for that. And then following up on stores and new stores, you may have mentioned this in the prepared and I missed it. You gave us some commentary in prior quarters on the stores that are just entering into comp base. And then I think the two-year-old like the stores that are now two years into the comp base, can you talk about their spread relative to the rest of the chain where they should be, are they ebbing and flowing with the comp or are they still the same way, you know, they're keeping the spread that they had, I think of the last couple of quarters?

Steve Lawrence

Analyst

I would tell you that as we shared in previous quarters and the commentary we shared was that the 22 vintage of stores, and we really try to talk about these entirely as a vintage and that's the only group of stores that's wholly in the comp, continue to comp positive. And I would say that the delta, the spread between their performance and the toll is about the same where it's been. So the belief and hope is that as we start to inflect the comp base, we see these stores hold that spread and bubble off at a faster rate of growth. So that's our current plan. And just to reiterate something I said earlier, the revised forecasting and tools and how we're picking locations going forward that we shared with you guys is really starting to pay dividends. We're pretty excited about the six or seven new stores that opened in the back half of the year, they're doing very well versus our initial forecast.

Simeon Gutman

Analyst

Thanks, guys. Good luck. Happy holidays.

Steve Lawrence

Analyst

Thanks, Simeon.

Operator

Operator

Our next question comes from Anna Glaessgen with B. Riley. Please proceed with your question.

Anna Glaessgen

Analyst · B. Riley. Please proceed with your question.

Hi, good morning, guys. Thanks for taking my questions. I'd like to start with another follow-up on the quarter-to-date trend. Taking a little bit of a different stab at it. Apparel was impacted during the most recent quarter, notably by the unseasonable weather. And as you've moved into this quarter and the weather has turned a bit, have you seen an improvement in apparel?

Steve Lawrence

Analyst · B. Riley. Please proceed with your question.

Yes, absolutely. So as we said a little bit earlier, you know, the trend in apparel was pretty tough in October. That was where the majority of the decline for the quarter came out of and it was two-fold. It was the weather and the Rangers, obviously, as we got past October and got into November, Rangers became less of an issue. It was purely weather. We saw that continue into the first week or two, but we got a weather snap right as the Black Friday promotions started kicking in and we saw apparel really take off. Apparel led the way for Black Friday. It also was very strong last week for Cyber Week. So it gives us confidence that our assortments are right. It's what the customer is looking for. We've invested in the right things and that the softness we saw in late October and maybe early part of November is more just weather-based. So apparel right now is leading.

Anna Glaessgen

Analyst · B. Riley. Please proceed with your question.

Great. Thanks. And then shifting gears, the negative comps you guys have been running has gotten a lot of attention as people comp it to the larger public peer, but I think missed in the conversation is smaller specialty players that are likely running below the comp that you guys have been putting up as we've seen a little bit of consolidation in this space. How do you -- what's your outlook for the potential share opportunity as you look to '25 and beyond?

Steve Lawrence

Analyst · B. Riley. Please proceed with your question.

Well, I think our goal as we've stated it multiple times is to be the best sports and outdoor retailer in the country. So growing our store base and growing our footprint is key to our growth and implied in that is gaining market share. And I think you're dead-on in your question, your comment that I think sometimes we get wrapped up and that market share is binary. It's really not, right? I mean, when you look at who we are and the different companies we compete against, I mean, it really varies by category. You take a category like outdoor grilling, it's probably the home-improvement guys we compete against. You take a category like fishing, maybe a company like BassPro or hunting maybe like Cabela's and/or sports warehouse. So depending upon the category, we have a different competitive set. We look a -market share broadly across a lot of different categories. We use Circana, who is kind of the gold center that used to be NPD. We track market share for the categories they cover through that. We use NICS checks data for firearms, some places like AML where there's not market-share data, we use vendor sources. And what we hear and see in all that is that if you look back on a long-term basis over the past five years, we picked up a lot of market share. We're running up about 22% to 23% versus where we were in 2019 at this point in time. So we've picked up a lot of market share. We continue to hold on to it. We also look at it on an annualized and a quarterly basis and in both those metrics, we look at market shares flat to up slightly depending upon the category. There's a couple of categories where maybe it's down, apparel was down slightly, I think within Q3, but we've attributed that more to kind of the distortion we have in the Rangers product. But our goal is to continue to take market share. It's going to change and vary by the category we carry, but we feel really good about our opportunity to do that, not only in 2025, but in the future as well.

Carl Ford

Analyst · B. Riley. Please proceed with your question.

I just want to add just a little bit more color to that. The biggest share opportunity that we have is 80% of Americans do not live within 10 miles of an Academy. And so look at the state of Ohio, we have a 0% market share there last year and now we have two stores kind of in suburbs outside of Columbus and those stores are performing well. They're exceeding our expectations. And so now we're capturing market share there. There's a lot of white space associated with that. If you look at our other growth initiatives, e-commerce penetration of 11%. Look, I would tell you, I think retail average is closer to 20%, and good omnichannel retailers do it at 30%. We brought in Chad Fox, our Chief Customer Officer. He's been there and done that. We think that we've got some really easy ways to elevate there. We talked about DoorDash, same-day delivery, things like that that optimize the user experience are big for us. And then lastly, from a customer data standpoint, launched the platform last year, launched our first-ever loyalty program this year, going to be 11 million myAcademy members. These are really powerful long-term growth engines that, yes, we think will take share. We say internally, we do not have a challenged strategy. We have a challenged customer right now and we're trying to unveil those things to improve the base while all these other things can help on the outside. But we see a lot of opportunity in the future and that's why we're continuing to invest in these strategic investments.

Anna Glaessgen

Analyst · B. Riley. Please proceed with your question.

Great. Thanks, and good luck with the rest of the holidays.

Steve Lawrence

Analyst · B. Riley. Please proceed with your question.

Thank you. Happy holidays.

Operator

Operator

We have reached the end of the question-and-answer session. I'd now like to turn the call back over to Steve Lawrence for closing remarks.

Steve Lawrence

Analyst

Thanks, operator, and thanks to everyone for listening to our call. As we've outlined today, we remain confident in our long-range plan and business strategies and have been working hard to put in place the building blocks for growth in the future. Over the past year, we've consistently seen the customer come out and shop with us during key moments on the calendar. This demonstrates the strength of our position as the value leader in our space, coupled with the credit customers give us for extensive and differentiated assortment of categories and items. Despite some of the headwinds we've experienced this past year, the fundamentals of our business and long-term growth trajectory remain intact. Our investment back into the business through our strategic initiatives is a testament to our belief in the long-term future of Academy. In the short term, we'll continue to take a proactive approach into managing the business, protecting margins and cash flow, while also ensuring that we're best positioned to capitalize when customer spending returns to normalized levels. The opportunity is clear to us. As we've said multiple times on this call, over 80% of Americans do not live within 10 miles of Academy. There's plenty of white space for expansion opportunities. We have a much beloved brand with high awareness in our core geography, and we have the opportunity to bring this brand the new customers who are not yet familiar with Academy. Finally, our value-based and broad, and complete assortment helps us fill the void that no other retailer fully addresses. We believe remaining true to this strategy will allow us to break through and deliver against our vision to be the best sports and outdoor retailer in the country. Thanks for joining us today. And if I don't speak to you before then, I'd like to say have a Merry Christmas and happy holidays to all of our team members, vendors, and investors.

Operator

Operator

The call is now concluded. You may disconnect your lines and thank you for your participation.