Welcome to CalAmp’s First Quarter 2023 Financial Results Conference Call. As a reminder, this call is being recorded. I would now like to introduce your host of today’s conference call, Joel Achramowicz, Managing Director of Shelton Group, CalAmp’s Investor Relations Firm. Joel, you may begin.

Good afternoon and welcome to CalAmp’s fiscal first quarter 2023 financial results conference call. I am Joel Achramowicz, Managing Director of Shelton Group, CalAmp’s Investor Relations firm. With us today are CalAmp’s President and Chief Executive Officer, Jeff Gardner; and Chief Financial Officer, Kurt Binder. Before we begin, I’d like to remind you that this call may contain forward-looking statements. While these forward-looking statements reflect CalAmp’s best current judgment, they are subject to risks and uncertainties that could cause actual results to differ materially from those implied by these forward-looking projections. These risk factors are discussed in our periodic SEC filings and in the earnings release issued today, which are available on our website. We undertake no obligation to revise or update any forward-looking statements to reflect future events or circumstances. Now, Jeff will begin today’s call with a review of the company’s operational highlights and then Kurt will provide a more detailed review of the financial results followed by a question-and-answer session. With that, it’s my great pleasure to turn the call over to CalAmp’s President and CEO, Jeff Gardner. Jeff, please go ahead.

Thank you, Joel, and thanks to all of you for joining us on the call today. We continue to make progress on converting customers to recurring subscription contracts. Our first quarter software and subscription services revenue grew 13% year-over-year to $39.6 million, representing approximately 61% of the total revenue for the first quarter. This represents the second consecutive quarter our software and subscription services revenue exceeded 60% of total revenue. During the quarter, we converted another 10% of eligible customers accumulatively representing over one-third of our total base, with the goal of completing the rest of the conversions by the end of the current fiscal year. In the quarter, we secured new customers such as Brigham Young University and Grupo Salinas, the second largest business group in Mexico, among others. And substantive to quarter end, we were selected as the provider to BMW for a new product offering and by Volkswagen Leasing, and we received first orders from them both. I'll touch on BMW further in a few moments. Consolidated revenue in the first quarter continued to be impacted by supply chain constraints, particularly with the COVID-related lockdowns in China that further exacerbated the overall supply situation, especially in the manufacturing and logistics sectors. With the lockdowns now that -- and transportation to the affected regions resuming, we anticipate gradual improvements in supply of the effective components. As I just mentioned, we recently received an initial order from BMW related to its GPS-based security by LoJack Solution, which sets unprecedented standards in the industry for monitoring and protecting BMW vehicles. This solution provides peace of mind to owners based on CalAmp's telematics technology, integrated with connected car data from BMW Group's ConnectedDrive Platform, which is accessible via a smartphone app. It also provides a driver tag to detect the presence…

Thank you, Jeff. Today, my commentary will include reference to the non-GAAP financial measures of adjusted basis net income, adjusted EBITDA, and adjusted EBITDA margin. A full reconciliation of these non-GAAP measures with the closest corresponding GAAP basis measures is included in the press release announcing our fiscal year 2023 first quarter earnings that was issued this afternoon. Total revenue in the first quarter was $64.7 million, down 5% from $68.4 million in the prior quarter, and 19% from the $79.7 million in the same quarter a year ago. The decline in revenue was mainly attributable to the ongoing supply chain constraints, particularly the COVID-related lockdown in China during the quarter. As Jeff mentioned, with the lockdowns now being lifted, we are beginning to see a resumption of component shipments in those affected regions. International revenue in the quarter totaled $24.3 million or 38% of total revenues. Software and subscription services revenue of $39.6 million, up 13% year-over-year and down 4% from the prior quarter, represented approximately 61% of consolidated revenue. The year-over-year growth in this business reflects the success we've achieved converting eligible telematics device customers to recurring subscription contracts. As of the end of the first quarter, we've converted approximately one-third of our total eligible telematics device customers and expect to convert the remaining customers by the end of our fiscal year. In terms of performance metrics for our software and subscription services business, where main performance obligations in the first quarter was approximately $250 million, a 7% increase from $200 million in the prior quarter and a 57% increase from $137 million in the same quarter a year ago. We expect to recognize over 37% or approximately $80 million of this obligation during the rest of our fiscal year. During the quarter, our subscriber base grew 25%…

Thank you, Kurt. We are encouraged with our continuing progress as we transitioned to a leading SaaS telematics software player. With the recent listing of some lockdowns in China, a consistent rapid pace in our device customer conversions to recurring contracts, and fresh new leadership in our sales organization, the CalAmp team has energized and relentlessly fixed on the operating objectives we've established for the year. With that, I'd like to open the call to questions. Operator?

Thank you. [Operator Instructions] Our first question comes from Mike Walkley with Canaccord.

Great. Thanks for taking my question. First question for me is just on the sequential growth. Can you talk about maybe the drivers behind that? It sounds like you expect better supply, but would you expect software and services to grow more or kind of evenly split that mid-December high single-digits among both hardware and software and subscription?

Yes, Mike, thanks for the question. As you know in our previous earnings announcements and our follow-up Q&A sessions, we've mentioned that we believe the supply chain situation would be improving throughout the year. We were affected in the second -- in the first quarter by what I call is more of a shock in China, with the specific lockdowns in terms of cities that affected us significantly at the end of the quarter. Our original view that was that we'll be seeing as improving side -- supply chain throughout the year and that view has remained unchanged. We don't expect the impact that we saw at the end of the quarter to recur. We've already begun seeing shipments out of China and the transportation and freight are opening up as we see. So, -- I mean, that's good news. I think overall, as we look at the year, we're feeling better and better I heard about that. We're working hard with our equipment providers and contract manufacturers and we've done quite a bit in terms of making sure that our bills and material contain products with a good visibility in terms of their supply chain. So, we do see it improving on the back half of the year. That's why Kurt was giving the range in terms of the sequential growth we expect in 2Q. In terms of going forward, I think that you'll continue to see improvement on the software revenue side; two things driving that. One, we're continuing to convert our base to a subscription model. And even more importantly, I know it's been difficult to track what's going out on our company through this transformation, but I think the important aspect of this transformation going forward is that all new sales are going to involve a subscription going forward. So, that's going to mean very good things for subscription revenue, not only just for the conversion, but going forward for CalAmp.

Thanks for that. And just as a follow-up for either you or Kurt, just as that business mix continues to change over time, what are some like, intermediate term gross margin goals for the company as you have software's already over 60%, but where your gross margins trend as you get through this one-third to full completion of that targeted base?

So, Mike is Kurt. Just to answer that, -- yes, can you hear me, Mike? Yes, in response to your question, Mike, so, as you know, our medium to long-term goal is the 50%, gross margin, that still remained clear and in line of sight for us. There are some short-term pressures that we're experiencing, principally coming out of the supply chain. Those things include cost increases around certain components, freight, and more recently, some tariffs. We're doing our best to control those costs and actually pass them through when we have the opportunity to do that, but sometimes there's a lag between when we charge to the supply chain and when we can pass them on to the customers and we're working our way through that process. That being said, as we've communicated in the past, the biggest thing driving our gross margin to that 40% -- 50%, target is really revenue mix. And so as we were moving our telematics device customers over to the subscription models, what we're seeing is that initially, the move is heavily dependent upon getting the devices on a platform and getting the installed base active. As that install base starts to grow, that's when the margins start to improve because as you know, those subs -- the subscription subs actually generate incremental revenue for us. So, although this quarter, we were down slightly with gross margin and that was driven by this pressures from the supply chain, we do see that we will progressively start moving upward to that 50% target over the next three to five years and it will be a gradual going from say 40%, 41% to 42%, 43%, up to 50% as that install base becomes more evident and we monetize that install base.

Great. Thanks. Last question and I'll pass it on. Just for your largest customer, snapback a little bit but to give you visibility within the backlog, will this customer get pass maybe to mid-teen levels like they were in past years or has anything changed with that long-term relationship?

No, I mean, we do have very strong backlog with our largest customers -- with our largest customer and in particular, with the China disruption that I talked about earlier. We had a particular module provider whose factory was shut down in China that had a pretty significant impact on that supply chain this quarter, which we already -- as I said that's already opened back up and it's improving. With the strong demand, we do expect those to build that revenue to kick back to more normal levels. There's still quite a bit to do there both in terms of 3G to 4G migration, plus the demand for that large customer has been very strong.

Great. Thanks for taking my questions and congrats for hitting the one-third conversion base so far.

Thank you.

Our next question comes from George Notter with Jefferies

Hi, guys, thanks a lot. I guess I wanted to ask one on the transition to subscription models. Are you getting any pushback from customers? Obviously, you're another quarter into the process, any new perspectives you can share? And if a customer doesn't migrate with you like, what is the pushback from them? And any metrics you can share in terms of the percentage of customers that are moving along?

Yes, George, first of all, thanks for the question. Our customers are really excited about the technology. Remember, this is not just a change in billing, but we're offering a new opportunity for them in terms of the software and the software's more robust, offers them the ability to better serve their customers, to manage their devices more rapidly, to do a tons of upgrades over the air, and provides them better security. So, they're excited about that. The billing arrangement is a little bit new and it takes some getting used to, but we've been very successful today. In fact, through the first one-third, we've had no customers decide to move away from us because of this arrangement. We've been pretty clear with our customers, this is the way we do business going forward and so we're really pleased with that. In terms of the future, we control the pace and terms on this conversion process. And as I said, in the script, we're anxious that we're going to get all of our customers converted to this model by the end of the fiscal year. So, I think it's going well. I wish it would be a little bit less disruptive in terms of how we're transforming as a company. I know that causes some concerns with investors, but I think what gives me comfort and confidence about the future is we are going to be a recurring model business. So, at the end of the day, CalAmp is going to be an equity that investors can count on for consistent, reliable revenue over time and all of our new customers will be signing up for services that involve a subscription.

Got it. And then I think you said one-third of customers have migrated, is that also like one-third of the installed base just in terms of units -- telematics units that are out there or are you skewing towards larger or smaller customers as you initiate this transition?

Yes. Kurt, I'll let you take that one, if you could.

Sure, Jeff. So, George we had mentioned, I think, last quarter that we had defined a population without somewhere between 60 to 65 telematics device customer with -- eligible telematics device customers that we were looking to convert over. Through the first quarter here, we've converted a total about 22 or 23 of them and it's a pretty good mix. I would say there's three to four that are pretty sizable customers and then there's a group of medium sized and small-sized customers in the mix. So, generally, a good mix of customers. There are some larger ones that we're targeting probably later throughout the fiscal year, but we feel really good about that 30% -- 33% progression here so far on that base of 65. What that represents, and I think what excites us the most is that represents about 200,000 incremental subscribers that we've tied into multi-year service contracts. These contracts are typically 36 months with the potential to renew out further. And so that subscriber base, we will begin to start monetizing here in the coming weeks and quarters. So, that's really what we're targeting. We want to get to that total 60, 65 customers by the end of this fiscal year, we're making great progress, and as we see those subscribers coming on to the platform, and we have that ability to monetize them, that's when we start to see some of the real true success from this model that we're embarking on.

Got it. That's great. And then the other one I wanted to ask was just looking at the software and subscription services revenue was down sequentially, I know the installation of devices is probably a factor in that. But why would that number be down sequentially? Any more insights would be would be great. Thanks a lot, guys.

Yes, George. So, I guess, I'll handle that one, Jeff. So, we have been very focused on what we call converting the base of our eligible telematics device customers. So, in those scenarios, when you're working with these customers that have been predominately device-oriented, we do have once we execute those M&A -- MSA scenario where a large portion of the upfront revenue is associated with the initial performance obligation which is associated with the device. And so that revenue under GAAP requires us to put -- although it's part of a bundle arrangement with that customer, it requires us right now to build it into the product revenue, not the application subscription. While you're -- while that's happening and that's where our focus is, we also have the one-off of our vehicle finance business, which you probably know from a couple of years ago, was a pretty large portion of our overall subscriber base and was generating a good, what I would say, consistent revenue, albeit that revenue was at pretty low ARPUs and not in terms of -- our gross margin at our target gross margin level. So, that is running off, while we're working hard to convert this base, which is having somewhat an offset to and causing that decline year-over-year that you're seeing.

Okay. Thanks very much, guys. I appreciate it.

You're welcome.

Our next question comes from Mike Latimore with Northland Capital Markets.

Great. Yes, just I guess around the vehicle finance, how much revenue in the quarter came from that category?

It was well less than a $1 million, Mike, that business had at one point in time, been trending in $2.5 million to $3 million a quarter, but it has been dropping off pretty quickly here as of late.

Got it. And then if you convert the base by year end, do you have kind of a range of how much incremental quarterly revenue that would be, sort of, recurring revenue in the software and subscription category?

We haven't quantified it. Go ahead Jeff.

No, go ahead, Kurt. I'm sorry. Go ahead.

So, Mike, we haven't quantified it in terms of the quarterly revenue target, but what we've done is we've identified of that population of customers, let's say that 60 to 65 customers that that customer base is historically represented on an annual revenue run rate, somewhere around 65 million to 75 million, maybe as high as 80 million if you go back in history. So, we generally have an idea of how much revenue it relates under the, let's say, legacy operating model and we have a sense of what that will ultimately convert to on a go-forward basis, but we haven't actually broken it down by quarter.

Okay, got it. That's helpful. And then--

I will say Mike just -- this is Jeff. Just on that we do, we do believe -- just to give you an idea of one, I talked about the supply chain recovery and then we do anticipate our percentage of business that's represent -- a percentage of revenue that's represented by software and subscription services to grow throughout the year. And we're at 61% today, so that should give you some insight into directionally where we're headed.

Good. Okay. And then just last fall in the sales organization, I think last quarter, you talked about a goal of adding, I think, 30 salespeople I believe -- I think as quota carrying sales people by year end, I guess, is that still the target or is that change with your new CRM?

No, that remains the target and Brennen is off and running, he's been here for about 30 days now. We -- he was able to start day one with our national sales kickoff, which was great -- a great success, allowed him to meet all the team. He has already instilled some new sales leadership in the team and he's really putting in place his system to manage accountability of the sales process throughout. Some specific things that I think that you'll see that are different or improved at the company as a result of Brennen's leadership is to focus the sales team on new business acquisition. This was a big strength of his at Verizon Connect and at Idelic to really focus on new logos. And as we complete our conversion, our future success in sales is really tied to seeking out new logos in terms of our target customers. In addition to that, he's opening up the mid-market, which is going to increase our sales velocity and consistency at CalAmp. So, he's doing a lot a -- lot of new people in sales and sales ops and we're still on track to add those salespeople this year, and we're doing it in a way that we're taking down expenses in other areas of G&A to support the sales function, which feels like the right thing to do for the company, it's going to allow us to improve margins, while really improving our ability to sell.

Got it. And just to back on the sequential decline in software and subscription, can you just sort of dig into that a little bit more yet? You've obviously added a lot -- you've done a lot of conversions, you're winning new business. I guess just maybe clarify a little bit why that was down sequentially.

Yes, Kurt, could you take that, please?

Right. So, I think, Mike, you're just referring to the way we've disclosed in our 10-Q, the software application and services revenue versus the product revenue and that decline from last year to this year. Again, it's a combination of things. The -- and it's been -- we're penetrated by the fact that we are very focused on converting our base of hardware customers over to the subscription models, where the predominant portion of that revenue when it happens, gets positioned in the product category, the device category, not in the recurring application subscription category. So, that's the first thing. The second thing is when you look at the revenue base that existed in 2021 -- first quarter of -- fiscal 2022, there was at least $2.5 million to $3 million of vehicle finance revenue that was in there that has come down, has been dwindling down as those prepaid contracts get service to their term. So, they had probably two, three year terms and so although we're servicing them, they fall off, and as they fall off, the revenue portion of that decline. So, that's a minimum of a couple million dollars. And then in the mix of that, there are certain contracts that we are in the process of renewing, that have been on longer term arrangements, and we're working to either cross sell or upsell them. But as they come to their fruition and we are working on renewing them, those sometimes taper off a bit in the latter part of the contract term. So, there's combination of factors, but we feel really good about the fact that as we are converting our base of customers, our telematics device customers over and we're building that install base, an incremental 200,000 subscribers that I mentioned a little earlier, that will start to grow and we will start to monetize it, thereby offsetting this decline that you're seeing in the legacy recurring application subscription revenue.

Okay. And Kurt you described that as a year-over-year effect, but that was also in a sequential drivers as well?

I don't have that in front of me, but I think sequentially, we were fairly flat. But I'd have to go through that and look at it. But I was referring to what was stated in our 10-Q.

Okay, all right. Thank you.

Thanks.

Our next question comes from Scott Searle with ROTH Capital.

Thanks for taking my questions. Just a couple of quick clarifications. I missed the OEM sales number in the quarter. And then if I could on the product gross margin front, how are you seeing things immediately improve or change in the current fiscal quarter? China is starting to open up, some supply chain starting to come back, will that be up sequentially? What's your best guess at this point in time?

Yes, Kurt, would you take those please?

Sure, Scott. So, the first one was the OEM products revenue in the quarter. So, of the $25.2 million of telematics device revenue, the amount associated with sales to our OEM customers was approximately $10.5 million. And then we had indicated that of that $10.5 million, a portion of that, I believe, $9.7 million or so, was associated with our largest customer. And then can you restate your previous question, Scott, I apologize.

Gross margins on the product front, just, Kurt gross margins on the product front given supply chain issues and otherwise, how that visibility is sort of shaping up now. Is it going to be sequentially up? How should we think about it in the immediate quarter?

Well, we're not getting guidance Scott, but what I would say is that, obviously, our gross margins are impacted by our volume and in particular, our revenue growth. And so as we indicated in our initial remarks, we do believe that quarter-over-quarter, there will be an increase or uptick in revenue. So, you would naturally assume that there will be some improvement with gross margin. I will say also that it's been pretty unusual in terms of the pace at which some of these cost increases are coming at us as well as others in our space. It was compounded more recently, around some tariffs that were being passed through from product coming out of China. Obviously, the components and chips have always been a persistent cost increase and freight continues to be a challenge, but we're doing everything possible we can to absorb those costs and/or pass those on to our customers when we have that opportunity. But it's been pretty rapid pace and there's a little bit of a lag between when we are hit with those costs and when we can actually pass them off or absorb them.

Okay, and if I could on the RPO from. Yes?

I just wanted to add to that -- on the margin side. Every month, Kurt and I get on with the global supply chain team and talk about our -- what our PPV looks like, or our price increases look like against our -- the price increases that we're seeing from our vendors. And so we're keeping track of that. As Kurt said, it's a lag, but we're feeling better about the percentage of our total customer POs that include PPV. As Kurt said, there's a bit of a lag, but we're really on top of that from a customer-by-customer perspective, which will help improve margins throughout the year.

Okay, helpful. And if I could I wanted to clarify an RPO for the year, I think, for the current fiscal year, last quarter, you talked about there being $90 million under the full RPO that would be delivered in in fiscal 2023. There's still $80 million remaining on that, plus I think there was about $21 million that was recognized in the quarter, is that correct? So, it's roughly a little over $100 million versus $90 million, so the RPO, in terms of fiscal 2023 has continued to increase in the most recent quarter?

Yes, Scott. So, we were really pleased with the RPO growth. So, we ended last fiscal year at about $200 million to $202 million. At the end of this quarter, we were about -- for our core business about $215 million, $215 million, when you include what was left over for the vehicle finance business, maybe $216 million. So, that growth, I think, is very healthy. It does reflect the efforts of us converting over these telematics device customers into a subscription model. It’s forward-looking. So, it gives you some of that visibility into what we think we could recognize and we'll have to service over the next one, two, and three years. We have indicated that 37%, or approximately $80 million of that $215 million will be recognized in the upcoming, say 12 months. And we do expect that number to continue to grow as we continue our momentum on converting more customers and driving new logos. So, pretty pleased with the RPO expansion over the last several months.

And if I could BMW, Volkswagen, how meaningful -- how big are they? What does that do from an ARPU standpoint? How quickly does it ramp up? And kind of blending that against the conversion of the remaining two-thirds of the existing MRM customers that are converting, how should we be thinking about the ARPUs trending over the next couple of quarters?

Yes, I'll take a shot at that and then Kurt, if you would tip in, because you'll have some more insight, I'm sure. But first of all, on BMW, that's a very significant opportunity for us. It's very early days in terms of that relationship. We issued our first PO, but that's a pan-European opportunity for us and, of course, BMW has a significant market share in that region. So, we're very excited. It's a very sophisticated application, which means good things in terms of ARPU. Overall, on ARPU, you've got to remember that our transformation has really two steps. Step one is the conversion of the base, which gets as many, many subscriptions to our total subscriber base at a relatively lower ARPU to begin with, but it sets us up to sell all kinds of things in the future. And as we turn our attention to new logos and upselling our existing base, I believe that you'll see the ARPU at the company continue to drive up over time. And I'd say the ARPU on some of these initial conversions is lower than you'll see on new logos. When you when you think about the difference between going to the base and going to a new customer. So, on the ARPU front, we're very keenly focused on that. We still feel good about converting all these lower ARPU customers to a subscription model to begin with, because that's step one, and sets our sales team up to do more in the future. And Kurt you might have -- there.

Yes, I just wanted to just touch a little bit about on BMW. So, it's got -- I'm not sure if many people are aware, but BMW is a fantastic story of what we've characterized as land and expand, and shows how we can penetrate large OEMs to drive incremental type service arrangements with them. We've been doing business with BMW for a number of years out of our Italian office. And BMW came to us with this -- what I would call a advanced telematics vehicle recovery solution that they want to embed within most, if not all of their vehicles that they ship in the pan-European area. So, that in and of itself shows you that we have the ability to expand on account. And what typically comes with expanding within accounts is what ARPU expansion and incremental service opportunity. So, on BMW itself, we do see that as a fantastic example of what we can do to expand ARPU. On the broader question of where our ARPUs will trend in the next a year or so, there will be downward pressure, primarily because we're converting our base of telematics device customers and moving them into multi-year service contracts, which in and of itself creates stickiness. But in the near term, as we start to build on that installed base and we deliver just access to our platform and some of the services we have on our platform, we might see some downward pressure on ARPU, but in the long run, that will be a very favorable thing for us.

Got you. And lastly if I could Kurt, from a modeling perspective, looks like non-GAAP OpEx was flattish. How should we be expecting that to trend over the next couple of quarters? Thanks.

Yes, thanks. On the OpEx, obviously, that is certainly an area of focus for us. It's become a key area that we're concentrating on here in the near-term, especially as we really target two things that we need to navigate through; one, converting the base of our customers and moving them into multi-year service contracts; and two, navigating through some of these supply chain challenges. So, we are absolutely focused on OpEx. As we paced the conversion of our customers and we navigate through the supply chain challenges that -- and Jeff and I will be working with the other departments and functional groups to ensure that we're keeping our expenses in check and rationalizing those as we see appropriate based upon how things are unfolding through the transformations.

Great. Thank you.

[Operator Instructions] Our next question is with Jerry Revich with Goldman Sachs.

Yes. Hi, good afternoon. Can you talk about your expectations for gross margins this coming quarter given the revenue outlook that you mentioned? I know it's tough to put a fine point on it, but any high level comments about the sequential progression would be helpful. Thanks.

So, Jerry, as we mentioned before, we aren't giving guidance -- forward-looking guidance. I do believe given that as is an expectation that we will have revenue growth and that the supply chain challenges will ease up a bit going into the second quarter that there will be some improvement in gross margin. But in terms of quantifying it, right now, we're not in a position to do that, given that we're not given guidance.

Okay. Maybe asked differently, so you folks laid out 50% gross margin targets, we're at 40% today. Just what's the path to get there? How much of that is reduced the supply chain friction and improved price costs, other moving pieces? Can you just bridge for us, how we get from 40% to 50%?

Sure. Sure, Jerry, I'll take that. And the biggest part of that is as we move to more and more of our revenue coming from software and subscription services, in general, the margins on that are in the low to mid 50s compared to our product margins. So, that that dynamic of moving more of our revenue to software subscription will be an important driver. And then you're right, in the short run, we've been affected by the supply chain situations and over time, as Kurt said during his comments, our PPV, or increases to our customers have lagged those increases that we're seeing. But 100%, I'll assure you that we are passing on these additional classes to our customers. We've been successful with that. We're doing that in a way that's respectful of our customer relationships and we're working with them on that. But over time, we're getting caught up there in that lag. Should -- that lag should diminish over time as we see fewer challenges in the supply chain.

Okay. So, the reason for the question is we're working towards the conversion and gross margins have gone from 41% to 40%. So, I'm just trying to understand what's the path from 40% to 50% to the extent we can put maybe a finer point on price/cost improvement, expected and other moving pieces? I think that'd be helpful.

Yes, so, jerry, let me --

Go ahead.

I could lay out -- Jeff, you want me to sum up our thoughts on that so?

Sure.

Jerry it's a multifaceted response in the sense that as we move or convert our basic customers over and as we mentioned, we've converted about one-third of the total population, somewhere between 60 and 65 customers. They will come over with a multi-year subscription arrangement. In those multi-year subscription arrangements, we are charging for active subscribers. As those active subscribers come on base, they are actually going to be monetized over a period of a minimum of three maybe as high as five years. And that will provide incremental revenue that will help us improve our gross margins. In parallel with that we are doing everything possible to optimize our cost structure to ensure that some of these challenges we're experiencing, and the incremental costs that are coming through the supply chain, are addressed. By that, I mean, we're doing things like trying to ensure that we have a very tight base of devices that we are going to use as part of these subscription arrangements. We are trying to improve the overall design and proficiency of the devices. We are trying to work with in our supply chain to cost down various components and the overall build of the devices. And also monetize in parallel with that the subscription arrangement. So, it's a multifaceted approach to improving margins. We've been trying to target the margin improvement around the overall mix of revenue being more concentrated to software and subscription services. This quarter, we were at about 60%, 61%, which we think is a healthy level for where we are in the transformation. We do think that that can increase potentially as high as 70% over the course of the next few years. And so as that concentration increases and the install base grows and we monetize that install base while trying to optimize the supply chain around the device and delivery of that service, we believe the margins can gradually tick up to that 50% range. But that's going to take a couple of years, probably three to five years.

I appreciate the discussion. Thanks.

Thank you, Jerry.

Our next question comes from Orin Hirschman with AIGH Investment Partners.

Thank you for taking my question. Just -- I know it's been asked a little bit in different variations before on the call. But there were a lot of different variables that caused the sequential -- slight sequential decline in the recurring line. When you mentioned in the call that that you feel that there will be quarter-over-quarter growth as we grow through the year, does that mean that the pain points have either completely gone away that pain points meaning things that are causing a decline in that line, pressuring the line in the other direction have drained off mostly at this point. What's give us confidence that things can grow sequentially in that business every quarter or in that line of business?

Yes, one as I talked about, as we get more of these conversions done, our sales teams are able to focus more new business, that's a big part of it. The conversion -- the base, especially, for these initial customers was required some amount of effort and I think we've -- every day we get better and better at that. And that will allow us to spend more time on new logos and selling -- upselling to our base. So, that will be helpful. In addition, we're going to continue to make progress on converting the base going forward and in terms of the percentages, the same time, as I said, in my script that all new customers will -- their purchases will involve a subscription. So, we feel good about that over time. Certainly, in our business, a device-enabled solution business, we're not -- the supply chain just doesn't impact the product side, it also impacts the software side, because we've got to get those devices. And that absolutely was impact this quarter as some of the finished goods inventory were stranded in some of those locations in China, that we mentioned earlier, that were on lockdown. So, that will get better as well. We've already seen the China situation ease immensely. So, that -- all of those will help the sequential growth.

There's just one more question on that note. You went through some of the items that put pressure in the other direction. The beauty of the recurring revenue is typically the sequential growth assuming that there's not much attrition, and in your case, you actually have a good line of visibility in terms of additions, particularly on the new contracts, how they're designed. So, I guess is there some underlying revenue metric that we can look at, let's say, for the last few quarters, where it's been rising rapidly and recurring where some of those, what I would say, end of life items, if you strip them out that you could see the underlying growth on the recurring itself?

Yes, Kurt, would you take that, please?

Yes, so we've been working to disclose really two key metrics that we think provide a forward-looking insight to where we're going, and the first one is, the growth and the RPOs, the remaining performance obligations. So, that growth, from $202 million, $215 million, $216 million, we believe is actually very good. We also think that the increase in subscribers also gives you greater visibility. Now, I know that there's this thought process of well, within that RPO, there's an element of the device and that is true, we sell device-enabled solution. So, in every customer bundled arrangement, there will be a device element, there's no getting around that. But what we are doing in these multi-year service contracts and what is being observed in the RPO is the fact that we are working with our customers to have multi-year volume commits as to adding incremental subscribers and to a path to monetizing those incremental subscribers. So, as parts of the legacy business are winding down and are becoming less of a distraction for us, we have some short-term trends that we are addressing. But as you can see, the forward-looking metrics and the forward-looking trends to us look very healthy, given that we have been able to bring new subscribers on, convert new customers, and it is showing up into real places on the RPO growth and on the subscriber base.

Okay. Thanks very much.

You're welcome.

There are no further questions. So, I'll pass the call back over to the management team for any final remarks.

Sure. Thank you, Jason. Thank you all for joining us today on the call and for your continued interest in CalAmp. We do plan on attending Oppenheimer's 25th Annual Technology Internet and Communications Conference on August 10th. Please contact your Oppenheimer sales contact or Shelton Group if you'd like to schedule a meeting with Kurt and I. We'll look forward to speaking with you again during our second quarter earnings call in late September. Operator, you may disconnect the call.

That concludes the CalAmp's first quarter 2023 financial results conference call. Thank you for your participation. You may now disconnect your lines.