Greetings, welcome to Physicians Realty Trust First Quarter 2020 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. [Operator Instructions] Please note, this conference is being recorded. I’ll now turn the conference over to your host, Bradley Page, Senior Vice President, General Counsel. You may begin.

Thank you. Good morning, and welcome to the Physicians Realty Trust first quarter 2020 earnings conference call and webcast. Joining me today are John Thomas, Chief Executive Officer; Jeff Theiler, Chief Financial Officer; Deeni Taylor, Chief Investment Officer; Mark Theine, Executive Vice President, Asset Management; John Lucey, Chief Accounting and Administrative Officer; Laurie Becker, Senior Vice President, Controller; and Dan Klein, Deputy Chief Investment Officer. During this call, John Thomas will provide a summary of the company's activities and performance for the first quarter of 2020 and year-to-date as well as our strategic focus for the remainder of 2020. Jeff Theiler will review our financial results for the first quarter of 2020 and our thoughts for the remainder of the year. Then Mark Theine will provide a summary of our operations for the first quarter of 2020. Following that, we will open the call for questions. Today's call will contain forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. They are based on the current beliefs of management and information currently available to us. Our actual results will be affected by known and unknown risks, trends, uncertainties and factors that are beyond our control or ability to predict. Although we believe our assumptions are reasonable, our forward-looking statements are not guarantees of future performance. Our actual results could differ materially from our current expectations and those anticipated or implied in such forward-looking statements. For a more detailed description of potential risks and other important factors that could cause actual results to differ from those contained in any forward-looking statements, please refer to our filings with the Securities and Exchange Commission. With that, I would now like to turn the call over to the company's CEO, John Thomas.

Thank you, Brad. Thank you for joining us this morning. Physicians Realty Trust entered 2020 with a healthy portfolio and a strong balance sheet and a pipeline poised for growth. We welcome you to our first quarter 2020 earnings call, which we are happy to discuss today. Although, we know you may be more interested in current events. I'm pleased to report the entire DOC team is healthy and working efficiently, effectively and in most cases remotely from home with a small team rotating through our DOC headquarters to keep DOC’s central operations working and performing very well. We are pleased to report that our portfolio of medical office facilities has remained resilient during this difficult time. 248 of our 260 medical facilities have remained open to serve patients without interruption and 93% of our tenants’ suites are currently operational. These providers are bravely answering the call to treat patients and provide essential healthcare services. We honor their bravery and sacrifice. After my comments, our EVP and Chief Financial Officer, Jeff Theiler will provide a financial report for quarter one with balance sheet updates through April 30; and Mark Theine, our EVP, Asset Management will provide a quarter one operating report, as well as the general update on our operations since April 1. I will then address April and May rent collections before taking your questions. Prior to the onset of COVID-19, we were gearing up for a strong 2020 of operational excellence and external growth. In anticipation of this growth, we right-sized our balance sheet by raising $239 million of equity in the first quarter very efficiently through our ATM. If the COVID-19 situation intensified in March, we did not and have not since contractually committed any new capital to acquisitions. We completed the conversion of one loan to…

Thank you, John. In the first quarter of 2020, the company generated normalized funds from operations of $52.7 million, which was an increase of 11% over the comparable quarter last year. Normalized FFO per share was $0.26 versus $0.25 in the same quarter of last year and our normalized funds available for distribution were $0.25 per share or $50.5 million, an increase of 20% over the comparable quarter of last year. As our cost of capital has changed alongside the COVID-19 pandemic, we have taken concrete steps to reduce our investment activity. Consequently, in our March COVID-19 update, we went through our previously issued acquisition guidance and as postponed the majority of our deals until we have more visibility on the capital markets. We did, however, complete several investments that were already in process. In the quarter, we invested a total of $19 million with the vast majority of that going towards a 45,000 square foot building in Westerville, Ohio, anchored by the investment grade rated Ohio State University, Wexner Medical Center. Once the short-term rent abatement ends following the completion of TI work in June, the investment will produce an initial cash yield of 6.1%. We also converted a $47 million loan investment into the ownership of Texas Oncology's 98,000 square foot Fort Worth Cancer Center and MOB, which is expected to yield 5.5% once stabilized. Subsequent to the end of the quarter, we funded the final $4.6 million committed under our Denton, Texas, construction loan and provided another $13 million mezzanine loan for a healthcare building in Columbus, Ohio. In sum, our total year-to-date investments have been $36.6 million. We do not have any other transactions in the closing process at this time, and our only remaining investment obligation is the final $14 million needed to complete our…

Thanks, Jeff. We delivered strong first quarter results building on DOC’s excellent performance in 2019 and I’d like to start by recognizing the outstanding efforts of those on our operations team, who have executed consistently during the challenges of the past couple months. As you know, we’ve invested a considerable amount of time and energy cultivating a unique culture with talented and engaged team members, who truly care about our healthcare partners and it’s paying dividends now. Despite working remotely and practicing social distancing, our asset management, property management and leasing teams continue to function at a high level and they’ve shown great strength and resilience. Before focusing on how we are navigating through the current environment, I’d like to share a few highlights from the first quarter. DOC’s portfolio at the end of Q1 2020 was an industry leading 96% leased, including 59% leased directly to investment grade quality tenants and their subsidiaries, which we believe is more than any other publicly traded portfolio in the healthcare real estate market. Leasing results in the first quarter were strong with an 86% tenant retention rate, renewal leasing spreads of approximately 1% and positive portfolio net absorption of 26,000 square feet. Looking ahead, DOC has less than 5% of its portfolio scheduled to renew in any year through the end of 2023. We believe the low number of lease expirations should result in lower levels of volatility and net operating income, as well as require significantly less in concessions for tenant improvements and leasing commissions compared to other MOB portfolios with much greater levels of annual lease expirations in this uncertain market. Moving to same-store NOI growth, our 238 properties same-store MOB portfolio generated cash NOI growth of 1.6%. The same-store NOI growth is slightly below our average annual rent escalation…

Thank you, Mark. We know there’s one statistic that more than any other you want to discuss, we are very pleased to report our April 2020 cash rent collection stand at 94.4% of billings. We anticipate collecting most, if not all of the remaining 6% over time. We are already off to a promising start in May with over 74% collected as of May 6, which is consistent with April’s pace of collections. During April, DOC received inquiries from tenants, who represent 21% of our annual base rent or ABR about their options for paying rent during the COVID-19 pandemic. These inquiries largely came from small tenants, ambulatory surgery center tenants and the specialist that performed surgical care like ophthalmologist and orthopedic surgeons hit hard by the national and state limitations on performing non-urgent surgery that can be postponed. DOC has used this period of time to engage with all of our tenants and on a case-by-case basis, assist them with the process of applying for federal paycheck protection program loans and/or Medicare grants and advanced payments. Before the CARES Act was even passed, we had retained two different consultants, each of which are active in medical practice management and the SBA process. These tenants who pursued PPP, medical assistants and other sources of liquidity, we waived lease late fee obligations and patiently worked with our tenants, while they sourced working capital to pay rent through these programs. In the end, tenants representing just over 5% of our ABR have not paid April rent thus far, but again, we believe most, if not all of this rent is collectible and will be collected. We refer you to our COVID-19 supplemental update posts this morning for more details. While our April rent collection for strong and May is off to a good start, we do expect tenants to continue to have constraints on the revenue, collections and working capital for the remainder of the second quarter. Fortunately, with the increase in PPE production, our outpatient care facilities can now start providing surgeries that had been delayed. Many of our providers are reporting full schedules and expanding surgical hours to the weekends as well. By the end of this weekend, the government prohibitions on scheduled surgery had expired for 91% of DOC’s ABR. This is updated as of this morning with the addition of Maryland overnight and is better than reported in our COVID supplement. In addition, as of this week, only two of our buildings are currently closed, one a wellness center lease to CommonSpirit and a small legacy building. Our provider tenants are anxious to care for their patients and get back to work. We’re now happy to address your questions.

[Operator Instructions] Our first question is from Michael Carroll from RBC Capital Markets. Please proceed with your question.

Yes, thank you. And I also wanted to thank you guys for providing the COVID supplement presentation. Looks like, there’s a lot of good details in this presentation. I wanted to dive into the uncollected rents in April – of rents that have requested for deferral that you deny. Why were these denied and is there concerns on the collectability of the 3% of rents that weren’t paid from this bucket?

Yes, Mike. This is JT. And we hope you are all safe and your family as well. I’m going to ask Jeff to respond to that question.

Hi, Mike. No, it’s a great question. So in April, we received rent deferral or rent questions from about 21% of our tenants. And we have a pretty good advantage in processing these requests, because over the past three years, we’ve really invested an enormous amount of time and resources into building a dedicated credit department that tracks tenant financials actively. And so we have a really good sense of what their usual revenues and volumes are as well as the resources available to pay rent. And so as these requests come in, we put them through a really detailed review process and then we segregate them into tenants that have the resources or aren’t showing enough negative impacts on their business and we think they can still pay rent versus the ones that are really showing significant struggles. And those are the ones that we’re working with and giving them additional time as they avail themselves of government resources, like, the Medicare acceleration payments or PPP loans, those types of things. So the tenants that were rejected or their relief requests were rejected were ones that we had done the credit work on and determined that they had the ability to pay rent.

Okay. And then the 7% of that you’re in discussion with at least on the April billings. I mean, it looks like the majority of that was already paid. Should we assume that that’s a good starting point for potential? Was it May and June deferrals will come from that bucket?

It’s a great question, Mike. So in the first week of May, of those 7% of tenants that we were working with, about half of them received their government assistance or have since been able to pay their May rent. So I think what probably the way to look at it is, you cut that bucket roughly in half. So 3% or so of the total ABR we’re still working with. And then there’s the other ones have had a successful resolution already.

Great. Thanks, Jeff.

Thanks, Mike.

Thank you, Mike.

And our next question is from Nick Joseph from Citi. Please proceed with your question.

Hi, this is Michael Griffin on for Nick. I’m just curious you mentioned the States reopening, not central medical procedures starting up again. I’m wondering what your thoughts on how long it will take to work through that pent-up demand for those non-essential procedures?

Yes, that’s a great question. We don’t have a solid sense of that, but again, most of all of April’s work was delayed or deferred. And so some of the facilities that we talked to performed almost no surgery in April. And I have very full schedules are asking us to expand hours into the evenings, open on Saturdays and things like that. So we think May and June will be very full schedules. That’s what again, most of our providers reporting to us. And then the question I think has been how quickly can they then build up a new schedule, is patient returned to the clinical setting, the diagnostic setting, and that we don’t know yet.

Got it. And then one more question on deferrals. For deferrals that would be granted, what – what do you – do you have a sense of the length of timeframe for repayment?

We really approach this, as Jeff said, not in a kind of automatic deferrals for any specific requests. It’s been on a case by case basis. We haven’t specifically granted deferrals at all. Again, we – on specific conditions, we’ve waived late fees in anticipation of tenants paying their rent. And we’ve had no tenants, I asked for abatement. No tenants have threatened to not pay. They’ve just asked us for time to pay where they can. And again, we’ve evaluated those on a case by case basis. So I think the one situation we know that they have the best color on kind of wind they’ll get to be able to get caught up is probably a June, July kind of timeframe. But that’s a small percentage of the unpaid billings in April. And very comfortable with that tenant will be able to get caught up if not by the end of the quarter, early in the third quarter.

Okay. That’s it for me. Thank you.

Thank you.

Our next question comes from Connor Siversky from Berenberg. Please proceed with your question.

Good morning, everyone. Thanks for having me on the call. Happy to hear the team is doing well. First question for me, I mean, seeing how the practices typically generate revenue from lower acuity procedures are the ones most affected. And then while it’s good to see that some States are loosening restrictions, I mean, how are you guys looking at the possibility of a second wave of COVID in the fall or winter months? I mean, any commentary here from your team or conversations with your tenants would be appreciated here.

Yes. Connor, great question. And again, we hope all your family safe as well. The issue for the reason elective surgery or scheduled surgery, which I think is a better term was really restricted in those States was the lack of PPE. So they get surgical gowns, the mask, all the things they need just to breathe, protect the – both the healthcare teams, but the patients themselves. Our tenants are telling us that – they have been able to start stockpiling PPEs, with the – as they were set down in April, many of which never saw in their communities, never saw a big wave. And in fact, we’re loaning out some of the PPE that they were stockpiling to the inpatient facilities that we’re starting to see some COVID patients. So that’s the big issue. So they can be, can’t the inpatient hospitals, if they’re the wave and if they’ve got the PPE, they can be a beneficial part of the system versus just shutting down. And so again, our anticipation is that most of the tenants were talking to and provide us return to our in a second wave event, they will have time to stockpile PPE and be able to stay open and contribute to the healthcare system and not just be shut down. But again, that’s – that’d be to volumes and other things outside of their control and our control as well. That’s the anticipated response for the fall.

All right, cool. Appreciate the color there. And then I think we’re operating under the impression here, the acquisition market’s going to be muted through the end of the year. And I think it kind of levels the playing field to some degree. Are you guys exploring any new opportunities here? Or can you provide any color on it, kind of your strategic views going forward when it comes to expanding the portfolio in the future?

Yes, I’m going to ask Deeni to comment as well, but just before he weighs in, I said my prepared comments, the good news is most of the pipeline that we had built up in the fourth quarter and early in the first quarter, fourth quarter of 2019 and the first quarter of this year that we expected to capitalize invest in the second quarter and third quarter is still there. And the sellers if you will, the developers and the owners of those buildings are physicians in particular are waiting on us to get through this situation to proceed. And we don’t know what the price will be, but we hopefully can have a meeting of the minds with those sellers and get back to the growth, when conditions arise. Deeni, wanted to weigh in as well?

Well, I think that one of the things we’re doing, we’re taking a very active process to watch all the deals that are in the market. Once you are out there and continue to monitor both who are the sellers and what their expectations are. And as JT has said, we’ve been fortunate that the sellers that we’ve been working with are understand the situation and are holding back as we watch what happens in the market. But we’re watching as close as we can all the deals that are out there potentially coming.

All right, thanks for the color there. That’s all for me.

Thanks.

And our next question is from Jonathan Hughes from Raymond James. Please proceed with your question.

Hey, good morning. I’ll echo Mike’s earlier comments in the COVID supplement. It’s very helpful. So thanks for that. On the investment grade tenants, I noticed April collections, they’re at 97%. Is that normal, like say, versus a year ago? I’m guessing, I would have expected it maybe be more like a 100% given the quality that rent stream.

Yes, it’s a great question, Jonathan. Again, hope all was well with your family. It’s really two subsidiaries of investment grade tenants. One is a very large multispecialty group that’s only partly owned by the investment grade tenant. So it’s one of those unfortunate situations, where they’re kind of caught in limbo between, they’re too big for the PPP program. It’s kind of one of the flaws in the way the PPP was structured and they’re not wholly-owned by the health system. So it’s kind of tricky for the health system to step in and pay rent on behalf of physicians that they are only partly owners. That is the situation I’ve mentioned a minute ago, where we fully expect to get that resolved by the end of the quarter, just because of, as the health system steps in and works with that physician group to get them back busy working and being to get their rent caught out. So we’re fully confident in the resolution of that one. The other is a small ASC. Again, that’s in a joint venture with the health system, health system majority owner and unfortunately, again, similar situation have not stepped into pay that rent. But we expect to get it collected. Again, another kind of flaw in the PPP program or shake shack, did qualify and even though with 8,000 employees, but our surgery center that’s partly owned by health system can’t benefit on their similar structure, because there again had to count the health system employees as well. We tried to get that fixed and round two the CARES Act, but it’s didn’t have quite enough momentum in the Senate.

Okay. And on the credit guarantee on investment grade exposure, I mean, you bring it up, I mean, how much of your, I guess, 57% of rent, if you include Northside’s investment grade. How much of that 57% investment grade rent exposure is paid explicitly by the system or is it paid by that physician group that might just be affiliated with the system, kind of like the example you mentioned earlier where maybe that system’s a joint venture owner. So it’s not a fully guaranteeing that least lease payment.

This is not precisely correct, but that 97% you see the paid is more or less the direct payment by the health system percentage, just two unique situations where again, no credit issue, just to structure those two groups made it more complicated in this kind of situation.

Okay. that’s helpful. And then my last one, I know procedures are expected to come back in a hurry due to pent-up demand. But do you see any risks that that some maybe overlooking due to the prevalence of high deductible healthcare plans. Do you think some people could actually put off these electives, the ones that truly are elective to maybe even late 2021 after they hit their minimums and don’t have to come out of pocket so much? Is that a risk that maybe you’re thinking about and your operator and physician groups are discussing?

Yes. Jonathan, that’s a good question. And potentially that’s an issue, but again, these are what will be done in May and June are things that were already scheduled in March – late-March and April. And so again, I think the patients in those cases had already come to the conclusion that they weren’t – the case for any longer. So we’ll see, I think the bigger issue is a gap in backfield and after the search and actually performing procedures to be clear in May and June is, how quickly will patients go back to the diagnostics and kind of fill up the pipeline for late summer and early fall. And again, back to that search question from before, which is the PPP, the PPE to be precise, protective equipment available. And again, our providers are telling us they’re stockpiling now and expect to stay open during a second surge of that COVID in the fall, if that occurs. So great question, but when you don’t see that. Scheduled surgery has always got that kind of seasonality to it, which is, if you get to the early fall and you can wait till the end of the year and you’ve got your deductibles burned out. That’s why December is so good for orthopedic surgeons, so.

Yes. Okay. I appreciate the color. Thanks for your time.

And our next question is from Tayo Okusanya from Mizuho. Please proceed with your question.

Yes. Good morning. Again, I think some of the supplemental information on the updates are very helpful. With the updates, some of the data you put are just about, when it’s kind of sliced up the rent. Rent collections are pretty interesting. Specifically, it seems like, again, you’ve kind of collected more of your ransom investment grade versus your non-investment grade tenants. You’ve collected more rents from your on campus versus off campus tenants. I’m just kind of curious, is that kind of guiding your decision going forward regarding investments and kind of how you kind of think about underwriting on a going forward basis? And if so, how?

Tayo, we – again, we think the outpatient off campus buildings, have performed very well. The affiliated off campus buildings, which is really the sweet spot of our investment thesis. And we’ve got that – it actually was the best collecting rate we had and 95%. So other than the hospitals and LTACH, which paid 100%. And so we’re very proud of that. But the off campus affiliated MOB, we think it would have been the star in the last six weeks, again, but for the lack of PPE and we think those, again, that’s where patients are going to want to go and not go to the hospital and get mixed up with the COVID cases in that building. So again, lots of reasons for on campus buildings, but we think the underlying thesis has been not only reaffirmed, but we think we’ll grow over time as our long-term view that off campus affiliated MOB is really the sweet spot of our long-term strategy.

Okay. That’s helpful. Then one more for me, again, with hospitals kind of being the lifeblood of your business. Could you just talk a little bit about, again, how you’re feeling or what you’re seeing in regards to all the federal and state aid hospital systems are getting, whether it’s part of the CARE Act or what have you. And whether you have a sense whether that’s actually going to be enough, if they need more aid and what the implications are for kind of rent collectability, if not in April and May, maybe further down the road as a hospital system just to kind of struggling with profitability, especially, as the patient mix of likely to kind of change post-COVID. Just given, we have 30 million Americans who no longer have employment.

Yes, I mean, Tayo, great questions. I mean, no question, all the health systems, investment grade or otherwise have been really pinched. Not only they have kind of high expenses and getting prepared for COVID cases, but also the bigger issue has been the opportunity costs, the lost revenue primarily from surgery that could be scheduled. And again, we think lots of health systems, we’ll see more than ever the benefit of shifting outpatient care and scheduled care to outpatient care facilities in the future to be better prepared for these kinds of things going forward. In the near-term, obviously, there’s a pinch on both the revenue and expenses and the profitability, the federal government pumped a lot of money into it. It’s not pumped enough. Hospitals are still looking for more. There’s going to be a CARES Act four or fourth round of legislation. I’ve got a pretty good summary of that on my desk, most of which seems to be pretty acceptable to the Senate. And so we expect more money there. One of the big issues is, part of the Medicare advanced payments, which just add advances and is a loan. And so hospitals, there’s a fairly large number with Bipartisan support in the house of Congressmen, Congress people looking to convert that to if not a pure grant at least extending the term of those loans and the interest rate, so as not to put pressure on hospitals. Just when everything’s kind of returning to normal to then have a big obligation that they have to pay back to Congress. So well that turned into a grant, that’s probably a 50/50 guess at best or outcome at best. But I do think there’s a lot of momentum to ease the payback periods and payback terms for…

That’s great. Thank you.

And our next question is from Daniel Bernstein with Capital One. Please proceed with your question.

Good morning, and I’ll echo others’ comments that took you and your family and everybody’s doing very well. Let’s put a follow-up on the last comments you made. John, do you see an opportunity for hospitals to increase their monetizations? Assuming this, everybody gets over this and hospitals come back to profitability, but they are losing money today and do you see MOB monetizations picking up and some opportunities from that end coming your way?

Yes, we certainly do, Dan, and again, glad you’re well and thanks for the early morning comment that was helpful. So there are already a couple of the proprietary hospital companies out there looking to monetize some MOBs. There’s one non-profit that we’re aware of that’s looking to the starting the package that they’d been in the process of it, but I think they’re starting to think about accelerating that now. We think a lot of hospitals that we’ve – the systems that we’ve been talking to and are aware of that, we’re thinking about doing developments and funding it on their own or more likely to at least consider using third-party capital, like DOC’s and others. So I think that’s a very real realistic and again, we’re starting to see evidence of it already. And we certainly, that’s where we shine as you know, like we have done with counting spirit and north side and other health care systems over the years, and think we’ll have great opportunities going forward to do that.

And then the other question I had is in terms of leases, I mean retention rates are higher. We’re hearing of early renewals. I think you’ve made some comments about that earlier in the earnings call here. Are you seeing any change in the terms of the leases in terms of the length of the lease or requirements on TI or rate? Just trying to understand if there’s some early signs there on pressure on rate and maybe charm.

Yes, we had – I wouldn’t say anything unique. I mean one thing we’ve seen again, which is probably just temporary, but may turn into long-term is, hospitals looking for really every square foot of space, they can. In the near term, if they need to spread both their employees out and their – and patients out during this period of time. But I think really more important to your question is, I think what we’re seeing is kind of routine leasing. There’s been obviously a slowdown because of in kind of – I used the word speculative though, where you’re trying to recruit new tenants to a building and you can’t rotate them through or show space currently. But the health system where we’re directly engaged, we’ve had some really nice extensions, renewals, that kind of normal renewal rates and adding some term. We’ll see how the second quarter end. So we could have more space safe leased and end the second quarter and then we’ve ever had, and we have the most safe leased of any MOB portfolio [indiscernble] Dan.

I think that’s fine. That’s all I have. I’ll hop off. Thank you.

Thanks, Dan.

Our next question is from Jordan Sadler from KeyBanc Capital Markets. Please proceed with your question.

Thanks. Good morning, guys. And of course, hope you’re doing well. So my question relates to a couple of points that we’re dancing around here a little bit and it seems to be two opposing forces in terms of where patient care is administered in the near-term at least. And first, there is a notion that patients would rather not go to hospitals for fear of being, fear of contagion, but maybe then the same for DOC’s offices. And that’s kind of balanced by the political support that you’ve been discussing, which is Bipartisan for hospitals, right. So the liquidity, the capital seems to be there politically. So my question for you is, I guess first on the DOC’s offices, what are you guys doing or what are your tenants doing at the facility level to make patients feel more comfortable coming to the office or coming to their facilities?

Sure. Good morning, Jordan. This is Mark. So from an operation standpoint in our facilities, as I mentioned in our prepared remarks, we established a task force to review all of our building operations policies and we’re doing a lot of things on social distancing signage, collaborating closely with our hospital partners, about hours of operations, extending building hours, opening on Saturdays to spread out patient visits, doing obviously extensive cleaning and increasing the scheduling of our day porters within the buildings and adjusting engineering hours, things like that, that we think will help with the operations of the building and ultimately allow our patients and our physicians to get back to operations quickly.

Is there any – sorry, go ahead John.

Okay. So I was just going to add that exactly that which is in, we’re 93% of our spaces have remained open more or less continuously. Now, obviously hours have been adjusted and things like that. And the surgery centers have been temporarily closed or dramatically reduced hours. But operationally, they’ve stayed open, and again, it’s been a learning process and best practices all along some health systems had done it a little bit differently than others. But again, it’s all in a collaborative way. So again, trying to make the facilities as inviting and as you know, signage and communication and hand sanitizer and all the things that you can do to try to make it comfortable. And then there’s screening and then there’s testing. And so screening is about communicating, if you have these symptoms, where to go and then usually that is the where to go is to the testing location, which is in another part of if it’s on campus, the campus or if it’s not on campus, another place. We heard in one of the surgery centers that’s just opened up this week, the cars loving – the person coming in for the surgery literally gets screened in their car. And our temperature check and kind of those kinds of things. Again, that’s the healthcare provider for doing that. So it’s a very collaborative approach. It’s really the providers who set the standard. And in our cancer facilities, segregating, providing kind of different areas for entry for their cancer patients coming in, limiting the amount of visitors, and so 266 buildings, we’ve learned a lot. And again, almost all of them have stayed open the whole time and accommodating that question. But again, it’s going to take time and as we all know, and but hopefully we can be as inviting as possible and material you provided.

And coming back to the restart of elective procedures, because you’ve had a view into it across some of your markets as you’ve highlighted the slides. Can you speak to what you’ve seen specifically in the markets that are currently open? Are those at a 100% plus utilization?

Yes, so – yes, I’ll give you an example. In the Texas market, one facility did a 35 procedure – 35 surgical cases, the first 3.5 weeks of April. They’re doing 75 a week right now. So that’s and then – again, just catching up and kind of their normal case load is 50 to 60 surgical cases a week in a five-day period. So in Texas, one of the things that the kind of the restrictions that are there that’s I think pretty probably placed, I might even in 32 States. So each State got a little bit different, kind of parameters around it. How to open up in Texas, you’ve got to kind of set aside 25% of the facility, for the potential of a COVID patient. And again, that’s where the surgical hospitals and larger surgery centers that have, again, just a little bit bigger physical capacity can actually accommodate more patients more quickly. So that’s a good anecdotal piece. One surgery center where we have a lot of facilities with I think they were – had very limited percentage in April and they’ve commented publicly that they’re back to 50% and look to catch up pretty quickly to ramp it up to a 100%-plus of their normal volume as they catch up on delayed procedures.

Thank you for the time.

Thank you, Jordan.

And our next question is from Michael Gorman from BTIG. Please proceed with your question.

Yes, thanks. Good morning, everybody.

Hi.

JT, I was just wondering if you could kind of talk a little bit bigger picture as you guys look at the healthcare landscape and I was interested in one of your comments at the outset about pushing additional care outpatient obviously and reserving the hospitals. This is obviously a trend that’s been going on in U.S. healthcare for a while, but now we – is there any pushback or any sense that we’ve overdone the drawdown in inpatient capacity in the country. And any discussions on how to make that profitable when there isn’t a pandemic, but also have that capability with the healthcare operators when it becomes necessary? I’m just trying to think about how that could potentially shift provisions of care if we have to keep the inpatient facilities around when there isn’t something for them to do. But we want them there when there is a crisis.

Yes, Mike, it’s a great question. And I’ve always loved ophthalmologist and then based on your influence, but ophthalmologist, they had to close first in this situation. And obviously lots of discussion about both the physical plant health care system and the payment system. Our payment system has been geared for years around procedures and not medicine and has incented, this is – it’s proven out over the last six weeks really incented to move cases to the lowest cost setting. Unfortunate, we didn’t have the PPE to do that and over the last couple of months. So I mean I think there’s a lot of commentary and a lot of legislative debate and intellect and academic debate about that. If you talk to Michael Dowling at Northwell, I was listened to him speak 10 days ago or so, and he was coming about this exact thing says we have to have more ICUs and more inpatient beds for situation like this, but our surgeons are all sitting at home doing nothing, because they can’t come to the facility. And so kind of that balance of kind of a redesign of both the payment system and the infrastructure and as Mark mentioned our LTACHs, which have struggled for years, because they’ve been kind of the stepchild of the inpatient facilities. They are by definition ventilator hospitals and are thriving right now in this environment. So I think it’s going to be a whole redesign of the system preserving inpatient capacity, maybe enhancing the physical design of inpatient capacity and shifting care to more appropriate setting and the payment system is going to have to adapt to that as well. And we’ve seen a lot of changes in, a lot of emergency changes to the payment system like in the LTACHs situation to address the situation, and I think that’ll begin the process of redesigning the system. And I wouldn’t say this as Medicare for all, I’m just saying it, total redesign of the system over time.

Right. And I guess my question is, if you also have you heard from any of your healthcare system tenants, and it’s probably too early, they’re still putting out fires, but some eye towards whether it’s off campus or on campus having their outpatient facilities better equipped as flex space for future crisis or future pandemics where they can flex capacity if they need to.

Yes. Now I’ve already started to hear that. And there’s – the architects who are have high volume healthcare work are already putting out, not only white papers but kind of early thoughts around the redesign of, again, both inpatient and outpatient facilities from lessons learned from this. When we had the terrorist events in after September in 2001, the big issue is we didn’t have the ERs didn’t – weren’t set up for patients coming in with a biological attack. And so the ER has got adapted to and became a requirement to have a kind of space set aside for that. That’s a microcosm of I think what we’ll see here. And the other thing is medical office buildings and outpatient care buildings have been built in the last 10 years. We’ve had very little just general office space provided for physicians. It’s kind of been [indiscernble] about procedure rooms and exam rooms and the physician sees you there and brings in a computer on wheels or an iPad to do the – to record all that. There’s no room, there’s no place for physicians to do telehealth in these buildings. And so we think there’ll be a redesign around, the expansion and because telehealth here to stay. It’s just a matter of where it will be conducted. I don’t think it’ll be telehealth from home. I think it’d be telehealth from the medical office building. But we think there’ll be a redesign of our buildings and changes to our buildings and future buildings in the outpatient care setting to facilitate HIPAA compliant, telehealth encounters. And we think that’s a good thing, an efficiency of the system that this crisis has shown can work very well.

Thanks. I appreciate your thoughts. I hope you all stay well.

Thanks, Mike.

We have reached the end of the question-and-answer session. And I will now turn the call over to John Thomas for closing remarks.

Thank you, again for joining us today. We do hope that all of your families and colleagues are safe and well. And we look forward to speaking with you soon. Thank you.

And this concludes today’s conference and you may disconnect your line at this time. Thank you for your participation.