Earnings Labs

Healthpeak Properties, Inc. (DOC)

Q2 2020 Earnings Call· Thu, Aug 6, 2020

$16.07

+0.09%

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Transcript

Operator

Operator

Greetings, and welcome to Physicians Realty Trust Second Quarter 2020 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce to your host, Bradley Page, Senior Vice President, General Counsel. Thank you. You may begin.

Bradley Page

Analyst

Thank you. Good morning, and welcome to the Physicians Realty Trust second quarter 2020 earnings conference call and webcast. Joining me today are John Thomas, Chief Executive Officer; Jeff Theiler, Chief Financial Officer; Deeni Taylor, Chief Investment Officer; Mark Theine, Executive Vice President, Asset Management; John Lucey, Chief Accounting and Administrative Officer; Laurie Becker, Senior Vice President, Controller; and Dan Klein, Deputy Chief Investment Officer. During this call, John Thomas will provide a summary of the company's activities and performance for the second quarter of 2020 and year-to-date as well as our strategic focus for the remainder of 2020. Jeff Theiler will review our financial results for the second quarter of 2020 and our thoughts for the remainder of the year. Mark Theine will provide a summary of our operations for the first quarter of 2020. Following that, we will open the call for questions. Today's call will contain forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. They are based on the current beliefs of management and information currently available to us. Our actual results will be affected by known and unknown risks, trends, uncertainties and factors that are beyond our control or ability to predict. Although we believe our assumptions are reasonable, our forward-looking statements are not guarantees of future performance. Our actual results could differ materially from our current expectations and those anticipated or implied in such forward-looking statements. For a more detailed description of potential risks and other important factors that could cause actual results to differ from those contained in any forward-looking statements, please refer to our filings with the Securities and Exchange Commission. With that, I would now like to turn the call over to the company's CEO, John Thomas. John?

John Thomas

Analyst

Thank you, Brad. Thank you for joining us this morning. Like all of us, Physicians Realty Trust entered the second quarter of 2020 facing a global pandemic that threaten the physical and financial well-being of our families and clients. The pandemic has tested and unfortunately continues to test all of us in many ways. We are proud to report that the DOC team and our health system clients have endured the pandemic remarkably well and continue to serve our shareholders, teammates and the communities we all serve with resilience and perseverance. As a health care real estate organization, the most important financial metric of performance during this time is rent collection. And as of August 3, we have collected 98% of cash billings for rent and operating expenses billed for the second quarter. We've also collected 97% of July cash billings and August is off to a better start than any of the last four months. We continue to work with our tenants who represent the unpaid remaining accounts receivable and expect over time to collect a higher percentage of those remaining amounts. We are pleased to report the largest single tenant, representing 50% of the outstanding second quarter accounts receivable balance is back in our offices providing health care services and has started paying rent again as of August 1. They are committed to getting caught up and we will work with them to get these accounts receivable resolved as soon as possible while they serve their patients. We ended the second quarter with perhaps the strongest balance sheet we have ever had. Jeff Tyler, our Executive Vice President and Chief Financial Officer will review our operating profit and loss and balance sheet statistics in a few minutes. We are proud to report the highest quarterly earnings generally that…

Jeff Theiler

Analyst

Thank you, John. In the second quarter of 2020, the company generated normalized funds from operations of $56.6 million which was an increase of 42%, over the comparable quarter last year. Normalized FFO per share was $0.27 versus $0.21, in the same quarter of last year. And our normalized funds available for distribution were $0.25 per share or $53.1 million, an increase of 26%, over the comparable quarter of last year. We are pleased to have continued our strong operational performance, despite the ongoing COVID pandemic. And strive to be as transparent as possible during this time, by publishing monthly updates, since the pandemic began to accelerate in March. Our resilient cash flow is due to both our high-quality investment grade tenant base as well as the collaboration between our dedicated credit department and asset management teams, which has enabled us to analyze the financial necessity of each individual rent relief request. And then identify the right action to take on a case-by-case basis. This has led to consistently high rent collections, as John noted in his prepared remarks. On the investment side, we had a fairly light quarter, as we try to determine where pricing will settle out, as investors weigh reduced economic activity, against historically low interest rates. We invested $23.7 million, primarily consisting of construction funding for our existing pipeline as well as a $13 million mezzanine loan, for the development of a building in Columbus Ohio. In order to keep the company's foundation strong, we improved our balance sheet, by raising $99.1 million in the second quarter on the ATM at an average price of $18.07 per share. This brought our second quarter consolidated debt-to-EBITDA ratio down to 4.6 times, which puts us in a comfortable position to navigate this period of uncertainty. At the end…

Mark Theine

Analyst

Thanks, Jeff. Our mission to provide better health care through real estate has never been more important. Today, 100% of our facilities are open for care and the majority have returned to near pre-COVID patient volumes. While COVID-19 has continued to change our world, health care workers have heroically continued to offer compassionate care and keep pace with those changes. Similarly our asset and property management teams have quickly adopted the change and collaborated with our health care partners to implement policies and procedures for social distancing, use of PPE, visitor screening, and enhanced cleaning protocol. From an operational perspective, the second quarter can be summarized by strong collection, retention, and execution. DOC's outperformance in terms of rent collection and occupancy compared to our peers further demonstrates the high quality nature of our health care partners and the intrinsic value of our real estate investments. Notably, the off-campus affiliated segment of our portfolio has had the strongest performance in terms of both total percentage collected and pace of collections. This data demonstrates the strength and resilience of these properties ultimately reaffirming DOC’s investment philosophy that the delivery of health care is shifting away from the big box hospitals reserved for the sickest patients to safe and clean facilities in convenient outpatient locations. Moving to strong retention. We completed a total of 179,000 square feet of leasing activity during the second quarter. Highlighted by a 76% tenant retention rate, 2.8% renewal leasing spreads, and positive portfolio net absorption of 15,000 square feet. As part of these lease renewals, we have opportunistically executed a limited number of extensions, providing tenants with free rent in lieu of PI in exchange for long-term commitments to their suite. While these leases only total about 25,000 square feet, it is these types of mutually beneficial transactions…

John Thomas

Analyst

Thank you, Jeff and Mark. As noted briefly already despite the spike of new cases in many of our markets most notably Phoenix, Texas and Atlanta all of our facilities are open and operating including our outpatient surgical facilities. With increased access to personal protective equipment like mask and gowns renewed restrictions on elective or scheduled surgery and procedures have been limited almost entirely to inpatient facilities providing inpatient care for COVID-19 patients. With stockpiling of PPE by all providers now we continue to hear from our providers that they can serve non-COVID outpatients in our medical facilities while the hospitals focused necessarily on COVID and other emergent care. We're now happy to address your questions. Jessie?

Operator

Operator

[Operator Instructions] Our first question comes from the line of Daniel Bernstein with Capital One. Please proceed with your question.

DanielBernstein

Analyst · Capital One. Please proceed with your question

Good morning. So when I look at the June collections presentation versus the May it's pretty clear that the non-investment grade collections have kind of caught up with the investment grade. So I don't know if there's something specific that happened between the last presentation and now, but what caused that catch up? Was it federal funding? Was it the opening of elective surgeries or pickup in elective surgeries? Just trying to understand kind of that pickup in the collections on the non-investment-grade side which really made a difference in and maybe you're reporting in the numbers versus I think estimates?

JohnThomas

Analyst · Capital One. Please proceed with your question

Yes, Dan. I don't think anything real specific. The vast majority of our space is investment-grade or on the campus of an investment-grade hospital. So I think some of the smaller tenants took a little time to get their PPP loans in place their Medicare Advance Funding in place. But again right now for April we're almost completely -- I mean we have almost no AR for April at this point. And for the whole quarter over 98%. So I think all of our facilities are open and operating and back to working and paying the rent consistently.

DanielBernstein

Analyst · Capital One. Please proceed with your question

Okay. And then I guess the other question is there has been some stress at the hospitals. Are you seeing any additional opportunities in terms of monetizations that might be popping up out there? Or maybe on the development side as well as hospitals probably could use some REIT funding?

JohnThomas

Analyst · Capital One. Please proceed with your question

Yes. I think that's something we'll see in time. Would there have been some hospitals out there marketing at least the idea of monetizing some buildings. I don't think there's been a lot of trades from that perspective. But what we are seeing is some new development opportunities that are starting to gestate and kind of in the market testing the funding levels at this point. So we'll see more of that we think in 2021, but we do have that expectation.

DanielBernstein

Analyst · Capital One. Please proceed with your question

Okay. That’s really all I have. Congrats on the quarter.

Operator

Operator

Our next question comes from the line of Nick Joseph with Citigroup. Please proceed with your question. Q –MichaelGriffin: This is Michael Griffin on for Nick. JT you mentioned in your prepared remarks building up the deal pipeline. Any sense of the size for the back half of the year and into 2021? And then do you see yourself preferring more of the acquisition route or continuing on the mezz loan funding side or kind of a combination?

JohnThomas

Analyst · Nick Joseph with Citigroup

Yes. Thanks for the question. I think it will be a combination. Activity is picking up obviously an improved cost of capital certainly helps in that perspective and the consistency or I guess maybe the lack of volatility that we've seen over the last few weeks and would hope to continue to see from the results we just reported. But we've got both acquisitions development and some mezzanine financing kind of opportunities in the pipeline. And as we just talked about looking for some health system monetization opportunities in 2021. Q –MichaelGriffin: Thanks. And just on your current tenant makeup you got about 35% single tenant roughly 55%, 60% multi-tenant. Do you like this mix? Would you prefer more or less exposure to one?

JohnThomas

Analyst · Nick Joseph with Citigroup

Yes. I think the mix has served us well. Some of the single-tenant facilities we're the ones that had the busiest schedules in May and June. But again back to a normal environment. I think it's a good mix for us. And it also kind of staggers out our kind of lease roll as well. So we don't have a fixed percentage in mind. I think we look at all opportunities that we pursue with our existing and future health care system clients. And a lot of the single-tenant buildings in our portfolio are 100% leased to a health system investment-grade tenants. So we feel really good about those. Q –MichaelGriffin: Okay. That’s it for me. Thanks for your time.

Operator

Operator

Thank you. Our next question comes from the line of Vikram Mahotra with Morgan Stanley. Please proceed with your question.

VikramMahotra

Analyst · Vikram Mahotra with Morgan Stanley. Please proceed with your question

Thanks for taking my questions. Maybe just one first a somewhat longer-term question. You obviously saw a big merger in the telehealth space a few days ago. Obviously reported utilization of telehealth has gone up pretty dramatically over the last few months. Just wondering any updated thoughts on either anecdotes from your tenants or just yourself on kind of how telehealth may impact MOBs positively or negatively?

JohnThomas

Analyst · Vikram Mahotra with Morgan Stanley. Please proceed with your question

Vikram, thanks for the question. It's obviously a very timely explosion in a positive way of telehealth. Most of our clients are telling us it's additional revenue. They're finally getting paid for it. Creates a lot of efficiency particularly for our surgeons and our oncology physicians who can do a quick check of their postsurgical first procedure check in with their patients without those patients having to come into the office. Many of those surgeons are extremely busy in May and June and we're still taking some family time off in July but doing telehealth from their vacation home. So, it's -- I think it's a win-win really across the board. Our portfolio -- while we do have some primary care and some internal medicine and we have almost no behavioral health psychiatry. So, some of those services that have been very kind of prominent in the telehealth world. Most of our facilities are procedural based and investments continue to follow kind of a procedural based environment where physical presence of the patient and the doctor together is required for most of the care. So, we see it as a win long-term opportunity and we also see some opportunity for modifying existing space to facilitate more telehealth in the office.

VikramMalhotra

Analyst · Vikram Mahotra with Morgan Stanley. Please proceed with your question

Okay, great. And then just maybe a more minute question on -- as you kind of look to do -- as you're doing more renewals maybe even new leases. Anything changed sort of in what tenants or potential tenants are asking in terms of the lease structure bumps? Anything maybe you're looking for in terms of more information or tweaking the lease structure itself? I know you didn't have -- obviously, you had very strong rent collection. But just wondering kind of through COVID is there anything you're thinking about changing or are people looking for any change in the structure of the lease?

MarkTheine

Analyst · Vikram Mahotra with Morgan Stanley. Please proceed with your question

Hey Vikram, this is Mark Theine. So, we've had great leasing activity through the first half of the year. As you know our portfolio just in general doesn't have a lot of lease expirations. But as we approach those renewals we have not seen much change in terms of term. Obviously, we continue to try and push rate 2% to 3%. We've maybe seen a little bit of increase in requests for some free rents at the beginning. But if we do that it's in lieu of TI and a lot of times we're still getting the same term. So, we'll continue to push forward on the 69 leases we get left to renew this year which is about 1.4% of the portfolio.

JeffTheiler

Analyst · Vikram Mahotra with Morgan Stanley. Please proceed with your question

Hey Vikram sorry. I wanted to add one thing. This is Jeff. The other thing that we've really been pushing for obviously we've had great success with our credit analysis of the tenants. So, certainly as we look to new leasing and renewal leasing we're always making sure that we have as much visibility as possible on those tenant financials. So, we can continue to monitor them and make appropriate decisions based on how they're performing quarter-to-quarter.

VikramMalhotra

Analyst · Vikram Mahotra with Morgan Stanley. Please proceed with your question

Okay. Thanks so much.

Operator

Operator

Thank you. Our next question comes from Michael Carroll with RBC Capital Markets. Please proceed with your question.

MichaelCarroll

Analyst · RBC Capital Markets. Please proceed with your question

Yes, thanks. I'm not sure if you asked I got jumped on late. So, I'm sorry if you already addressed this in your prepared remarks but I know your rent collections have been pretty strong around 98% in the second quarter. Can you provide some color on the 2% of tenants that didn't pay rents? And did the company -- how are you treating that within your books? I mean have you increased bad debt? I mean is there concerns around those specific operators?

JohnThomas

Analyst · RBC Capital Markets. Please proceed with your question

Hey Mike thanks for the question. Yes, we did address that in the beginning, but I'm happy to do it again because very positive news. So, about 2% of accounts receivable we have left over for the first quarter. The biggest part of that over half of it is one tenant and they have finally gotten back into their office and are busy again and has started paying rent again. So, we've already picked up some of that second quarter AR from them and we expect to fully collect that and get that resolved with them pretty quickly. So, that's the vast majority of that number. And the balance we still believe is collectable. So, we have not really adjusted our historical bad debt numbers at this point.

MichaelCarroll

Analyst · RBC Capital Markets. Please proceed with your question

Okay, great. And then -- and JT -- and then JT can you talk a little bit about your investment strategy that you are looking for going forward? I know that the balance sheet is much stronger. I know you're talking about a little bit about the pipeline building. I mean do you expect that some of that activity could ramp up here in the near-term or do you think you'll remain a little bit more cautious for the remainder of the year just due to the uncertainty with COVID?

JohnThomas

Analyst · RBC Capital Markets. Please proceed with your question

Yes, we've been conservative Mike. I mean we have really a pretty good pipeline still in place. Pricing and trades that are happening in the market are not -- have not really changed from pre-COVID pricing. Even though cost of capital is still higher than it was in February and March. So it's -- we're being very cautious. We're working more on some 2021 development opportunities right now. We will have some -- I do expect we'll have some acquisitions this quarter and in the fourth quarter. But there still will be a modest amount as we kind of let the market settle down. I mean the fantastic results of our portfolio and really all medical office portfolios that we've seen in the public markets driving a lot of -- even more capital into our space. So, the competition is pretty tough but we continue to work -- more focused on the direct off-market opportunities as the best we can.

MichaelCarroll

Analyst · RBC Capital Markets. Please proceed with your question

Great. Thank you.

Operator

Operator

Thank you. Our next question comes from Connor Siversky with Berenberg. Please proceed with your question.

UnidentifiedAnalyst

Analyst · Berenberg. Please proceed with your question

This is Keegan on for Connor. Thanks for taking my questions, guys. So first off, we saw some pretty positive material through your ESG report, but we're kind of wondering how this is going to affect your CapEx flow in the near future related to your in-place portfolio. Do you see opportunities to increase energy efficiency in some of your existing assets? And if that's the case what kind of timeline are you seeing?

MarkTheine

Analyst · Berenberg. Please proceed with your question

Yeah. So this is Mark again. Thanks for the question. So first thanks for recognizing the ESG report and all the good work that team has been doing there. We're really proud of the report that we put out this quarter. So as part of that report we committed $3.5 million to CapEx investments. That number is within our $17 million to $19 million CapEx guidance for the year. So if you look at our numbers for the year at the midway point we've invested about $7.8 million. So in the back half of the year we're looking at about $6 million per quarter to be within that range and we expect to hit that. So CapEx team has done an exceptional job at really evaluating and prioritizing our CapEx projects. And as it relates to LED upgrades as you mentioned we did three of those already in the last year with several more in the portfolio. I think one of the interesting things about our portfolio and our leases is that, some of those costs are actually eligible to be passed through and amortized into our leases and our operating expenses. So, we'll continue to invest in our buildings making them better from an ESG perspective, as well as patient environment. So we're on pace and doing a great job. So thanks again for recognizing the ESG report.

UnidentifiedAnalyst

Analyst · Berenberg. Please proceed with your question

All right. Thanks for the color there. And then to switch gears a little bit here. Obviously, you guys improved your leverage metrics pretty significantly. But in terms of net debt to EBITDA are you comfortable where you're sitting at the moment? And if the acquisition market were to kind of loosen up again, what leverage range could we see through the end of this year and into 2021?

JeffTheiler

Analyst · Berenberg. Please proceed with your question

Hi, there. This is Jeff. So look obviously we're in uncharted territory here with this pandemic. So we've been taking a very careful and conservative approach as JT talked about on the acquisition front and also on the capital side. So we're really looking at the environment month by month, we'll make adjustments as we see changes in the environment. But I think for right now, you can expect a pretty conservative capital structure and acquisition pace going forward.

UnidentifiedAnalyst

Analyst · Berenberg. Please proceed with your question

All right. That's it for me. Thanks for your time guys.

MarkTheine

Analyst · Berenberg. Please proceed with your question

Yep. Thank you.

Operator

Operator

Thank you. Our next question comes from Jordan Sadler with KeyBanc Capital Markets. Please proceed with your question.

JordanSadler

Analyst · KeyBanc Capital Markets. Please proceed with your question

Good morning, everybody. Wanted to follow-up on that – on both the capital structure Jeff, but then also on investments. So on the capital structure, it seems at these leverage levels and with this equity. I would argue that you're already in a pretty conservative capital structure position. But are you saying we could see it get more conservative so potentially lower leverage here?

JeffTheiler

Analyst · KeyBanc Capital Markets. Please proceed with your question

Jordan, look at this point in time it wouldn't – we don't think that would be the right thing. But like I said we want to monitor this month-to-month. So it's hard to make long-term projections right now. And so what we're doing is we're trying to be as conservative as we think reasonable for the environment, which right now I think we're at that point. If things deteriorate, I mean, certainly we could be more conservative on the capital front. If things get much better, we could get a little bit more aggressive on the acquisition front. So it's hard to make a long-term plan right now. So we're just trying to stay as safe as possible and as conservative as possible.

JordanSadler

Analyst · KeyBanc Capital Markets. Please proceed with your question

Okay. Makes sense. And then just in terms of investment. I'm kind of just curious on the perspective on whether or not there's an asset management opportunity available. I know that, in terms of pricing is pretty similar to where it was pre COVID but it suggest that there's still really an appetite in the market for these assets that you guys own. Is there an opportunity to sort of prune or monetize stuff you that are not your favorite children? And on the other side of things, where do you see if anywhere opportunity in the market is there any dislocation?

JohnThomas

Analyst · KeyBanc Capital Markets. Please proceed with your question

Hey, Jordan, I think great question. The – I think the acquisitions we're working on again are kind of single buildings not portfolios not widely marketed opportunities but really direct negotiations with health systems or physicians that are tied to health systems and they own their buildings and looking to monetize for various reasons. And then also development opportunities, I think hospitals have learned a lot over the last few months about kind of their infrastructure and their space needs and their kind of parking ratios, and parking the ability to keep patients segregated and things like that. So a lot of that learning is going into some new development plans on existing buildings we have, as well as some new buildings that to be built. And most of those at least things, we're looking at right now are kind of off-campus, health system, affiliated buildings. And as people want to spread out and kind of allocate their outpatient services to the most efficient locations. So that's the – some of the learning and that's driving some of our kind of investment thesis in the near term. But monetizing or selling things, we are – we have very little left in the portfolio that we were just kind of actively like to sell. It'd be a small dollar amount, if we did. We would look at opportunities on a case-by-case basis. The one name that's been performing remarkably well in this quarter has been the LTACHs. And we've long said, we'd like to sell those if we can get to the right pricing on those. In the meantime, there they're paying the rent. They're high yielding. They're driving some good revenue and good profit for us.

JordanSadler

Analyst · KeyBanc Capital Markets. Please proceed with your question

So just as one last follow-up on the LTACHs since you raised it, I know there was a catch-up on the background Jeff sequentially. So I think that was booked into revenue this quarter. Can you just sequentially tell us what we should expect?

JeffTheiler

Analyst · KeyBanc Capital Markets. Please proceed with your question

Yes sure Jordan. So you're right. There was a – obviously the LTACHs they're cash basis. They repaid some back rent. They repaid some of the legal fees from the bankruptcy and real estate taxes from the bankruptcy. So there's about an additional $1.4 million of call it nonrecurring revenue this quarter from the LTACH.

JordanSadler

Analyst · KeyBanc Capital Markets. Please proceed with your question

And what about on the expense side nonrecurring expenses?

JeffTheiler

Analyst · KeyBanc Capital Markets. Please proceed with your question

Nothing significant, nothing material.

JordanSadler

Analyst · KeyBanc Capital Markets. Please proceed with your question

Okay. Thank you guys.

JeffTheiler

Analyst · KeyBanc Capital Markets. Please proceed with your question

Thank you.

Operator

Operator

Thank you. Your next question comes from John Kim with BMO. Please proceed with your question.

JohnKim

Analyst · BMO. Please proceed with your question

Thank you, good morning. I was wondering if you could talk about the impact of any of free rent to your cash same store numbers. It wasn't really broken out this quarter. And if you think, it's going to have a more significant impact going forward? I think Mark mentioned that you're offering more free rent?

JohnThomas

Analyst · BMO. Please proceed with your question

Yes John. I mean virtually none. I mean there's been a very small amount of kind of trading that as part of lease renewal negotiations and pretty typical either TI or free rent nothing -- no I mean modest immaterial adjustments at all.

JohnKim

Analyst · BMO. Please proceed with your question

Can you comment on the acquisition environment as far as if you're seeing a lot more product being marketed today? As health systems potentially look to sell asset as the source of capital?

JohnThomas

Analyst · BMO. Please proceed with your question

Yes. There's only one health system that's been out, what I'd say actively marketing a portfolio of medical office buildings. And to my knowledge it hasn't traded or price. The acquisitions market that we've seen again most of the actively marketed portfolios are trading at kind of pre-COVID pricing and have not been attractive to us at those prices. But again, we've done best and we've grown the company best when we're buying one building at a time, two buildings at a time, in a north market way and that's what we're really focused on right now. So the market has picked up. There've been trades. We have some things active in our pipeline that we're working to get to the finish line before the end of the year and hopefully before -- even some before the end of the quarter. But it's active. The amount of capital coming into the MLB space just continues to come in low interest rates etcetera, it's driving a lot of activity.

JohnKim

Analyst · BMO. Please proceed with your question

And as far as what is your updated views on cap rates on off-campus affiliated versus on campus? And how that's trending?

JohnThomas

Analyst · BMO. Please proceed with your question

Well since we use only one it like the off-campus affiliated buildings, those should be 7s and 8s but the reality is that we're in the 5.5 to low 6 range -- kind of in -- most of the things we're looking at in our portfolio and we really don't break that out between on and off. The off-campus affiliated buildings have been the best-performing from a rent collection. They're the busiest from an activity standpoint. They were slow in April, but primarily because of the rationing of PPE, but now the PPE suppliers have come back. Those were the first open. And frankly that's where care is being provided in those states that are starting to restrict inpatient or surgery and inpatient facilities. If you follow CMS proposals for next fiscal year, they're increasing a number of cases, Medicare is that can be done in an outpatient the number of surgeries that can done in an outpatient setting and incentivizing that with higher reimbursement. So we continue to be very excited about that, particularly the off-campus affiliated buildings but all of our buildings are doing well.

JohnKim

Analyst · BMO. Please proceed with your question

Last one for me is, in June I don't think you had any rent deferral. I'm wondering if you had any in July or any change in deferral requests from your tenant?

JohnThomas

Analyst · BMO. Please proceed with your question

No. We've not done deferrals. We've had one major tenant that we were patient with through the quarter has started paying the rent again. They follow -- they tend to get caught up with their -- the accounts receivable that has built up for them in the second quarter. But they're back in obviously in their space and very busy and expect to work that out with them over time. But it's again less than -- a little over 1% of kind of our accounts receivable balance for the quarter and a handful of other small tenants that again we're working with to get called out. We don't have any increase in bad debt and no form of deferrals. We're reporting cash collections. That's cash -- cash bills and cash collected.

JohnKim

Analyst · BMO. Please proceed with your question

Got it. Thank you.

Operator

Operator

Thank you. Our next question comes from Michael Gorman with BTIG. Please proceed with your question.

MichaelGorman

Analyst · BTIG. Please proceed with your question

Thanks. Good morning, guys. John, I just wanted to go back for a minute and kind of get a better sense for what's going on the ground with some of the practices. You mentioned last quarter they kind of backfill the pipeline so that the surgical numbers could continue. We continue to see the national news about cancer diagnoses being down, different diseases the diagnosis rates are down. I'm just trying to triangulate the comments that maybe some of the physician flows are back to pre-COVID numbers with just other things that we're hearing out there. So I was wondering if you could just give a little bit more color on that and maybe what some of your practices are seeing in terms of like surgical pipeline numbers.

JohnThomas

Analyst · BTIG. Please proceed with your question

Yes. Great question, Mike. So on the surgical pipeline what we heard originally in May and June I think some of the comments you were referencing is that they were extremely busy catching up from March and April. But just weren't sure about how their schedules look in July and August. Right now they're all reporting very strong schedules in July and August as well coming out of July and that the August schedule is full as well. On the oncology side, those were our busiest buildings throughout. They were never really restricted. We had to work with those tenants and kind of facilitate a clean passage way I guess from the car to the treatment facilities, but those have continued to be busy. Obviously, the diagnostic care both in oncology and cardiology. We see in these national numbers has been a major -- will be a major problem over time for patients themselves, but we don't see any slowdown in the number of volume in our facilities. The 100% -- I mean our oncology facilities those tenants were always consistent with the rent and always busy from that perspective if you want to think about it on that side. But I think the public health issues that you referenced. Many of our hospitals are trying to encourage patients to -- they can come into the facility. They can come in with -- don't delay heart care, don't delay cancer care, don't delay routine diagnostics and starting to see a pickup there. So I'm sorry to ramble a little bit. But I think the long-term impacts, we won't know about until next year, but the flow of patients. We were open on Saturdays. There's an inefficiency on the surgical side because they have to get tested in the parking lot before the surgical patients led into the building. But again we're helping to facilitate that. That really works well in the off-campus buildings where we have more space in the parking lot for that kind of activity. So Saturday surgery is pretty common across the board.

MichaelGorman

Analyst · BTIG. Please proceed with your question

Okay. Thanks. That’s very helpful. Appreciate it.

JohnThomas

Analyst · BTIG. Please proceed with your question

Yes.

Operator

Operator

Thank you. We have reached the end of our question-and-answer session. So I'd like to pass the floor back over to management for any additional closing comments.

John Thomas

Analyst

Again we know it's a very busy day in earnings world, but we really appreciate your time and attention today. I just hope all of you will stay safe. We're all wearing mask and checking our temperature coming into our buildings both as the best practice for our office, but also for working with our health system clients and tenants to help bend this curve back down. So be safe and thanks for your time.

Operator

Operator

Ladies and gentlemen, this does conclude today's teleconference. We thank you for your participation and you may disconnect your lines at this time.