Thank you, Ted. And welcome, everyone. I'll cover the following topics during our call. An overview of our 2012 first quarter results along with an overview of related key operating statistics, an overview of our cash flow activities during the quarter, and I will then conclude with a discussion on our financial outlook for the second quarter of 2012. For purposes of this call, any references to Hackett Group will specifically exclude ERP Solutions. Correspondingly, I will comment separately regarding the financial results of The Hackett Group, ERP Solutions and the Total Company. Please note that our references to gross revenues in my discussion represent net revenues plus reimbursable expenses. Additionally, references to pro forma results specifically exclude noncash stock compensation expense and intangible asset amortization expense, and assumes a normalized tax rate of 40%.
In terms of our first quarter, the first quarter of 2012 Total Company gross revenues were approximately $57 million and at the high end of our quarter's guidance. This represents year-over-year growth of 8%. Total Company international gross revenues accounted for 21% of Total Company revenues in the first quarter of 2012, as compared to 20% in the first quarter of 2011. Gross revenues for The Hackett Group, which excludes ERP Solutions, were approximately $47.1 million in the first quarter of 2012, representing a year-over-year increase of 10%. Hackett Group annualized gross revenue per professional was $374,000, as compared to $360,000 in the first quarter of 2011 and $353,000 in the previous quarter. Our ERP Solutions group gross revenue totaled $9.9 million, a year-over-year decrease of 2% as expected.
ERP Solutions hourly gross realized billing rate per hour was $134,000 as compared to $128,000 in the first quarter of 2011. This includes the impact of our offshore resources, which approximate nearly 40% of our ERP implementation resources. ERP solutions consult utilization was 71% for the first quarter of 2012, as compared to 82% in the first quarter of 2011. Total Company pro-forma cost of sales, excluding reimbursable expenses and stock compensation expense, totaled $32.4 million, as compared to $29.5 million in the previous year. In both years, this represented 63% of net revenues.
Total Company consultant headcount was 730 at the end of the first quarter of 2012 as compared to 713 in the previous quarter and 691 at the end of the first quarter of 2011. The sequential and year-over-year increase was primarily attributable to increased hiring activities in our EPM group commensurate with market demand. Total Company pro-forma gross margins on net revenues was 37% in the first quarter of 2012, as well as in the first quarter of 2011. Hackett Group pro-forma gross margins on net revenues was 39% in the first quarter of 2012, as compared to 38% in the first quarter of 2011. ERP Solutions pro-forma gross margins on net revenues was 28% in the first quarter of 2012, as compared to 34% in the previous year, primarily due to decreased year-over-year revenues in our overall ERP group.
Pro-forma SG&A was approximately $14 million in the first quarter of 2012 as compared to $13 million in the first quarter of 2011. In both quarters, this represented 27% of net revenues. Total Company pro-forma net income for the first quarter totaled $3 million, or $0.08 per diluted share, and was at the high end of our guidance. This performance compares to pro forma net income of $2.8 million or $0.07 per diluted share in the first quarter of 2011. First quarter 2012 results included unfavorable $0.01 impact due to increases in sales and depreciation expense related to the rollout of Hackett Performance Exchange as compared to the previous year.
Total Company pro-forma net income for the first quarter of 2012 excludes noncash stock compensation expense of $1.3 million, intangible asset amortization expense of $137,000, and assumes a normalized tax rate of 40%, or $2 million. At the end of the first quarter of 2012, the company had approximately $41 million and $12 million of income tax loss carryforwards remaining in the U.S. and in foreign tax jurisdictions, respectively.
Pro forma EBITDA in the first quarter of 2012 was $5.7 million, or 11% of net revenues as compared to $5.1 million, or 11% of net revenues in the first quarter of 2011. Total Company GAAP net income for the first quarter of 2012 totaled $3.5 million, or $0.09 per diluted share. This compares to $3.3 million, or $0.08 per diluted share in the first quarter of 2011.
In terms of our cash balances, the company's cash balances were $13.5 million at the end of the first quarter of 2012, as compared to $33.8 million at the end of the fourth quarter of 2011. This cash decrease in Q1 was primarily attributable to net cash utilized to fund our tender offer, as well as our net cash utilized in operating activities, which included the payment of 2011 bonuses.
During the first quarter, we completed our stock tender offer that resulted in the purchase of 11 million shares of common stock at $5 per share, or $56 million, including tender offer and debt related costs, which total approximately $1 million. This tender was funded by borrowings of $40 million under our new $50 million credit facility, along with approximately $16 million of available cash on hand. Subsequent to the end of the first quarter, the company repaid $4 million of our borrowings under the credit facility.
Net cash used in operating activity in the first quarter was $3.8 million, which was primarily attributable to the payout of 2011 performance bonuses and the timing of accounts payable and U.S. payroll cycles. Capital expenditures for the quarter were $931,000, primarily related to the development of the Hackett Performance Exchange and infrastructure investments in our Hyderabad facility in India. Total capital expenditures for the fiscal year are estimated at under $3 million, with approximately $2 million attributable to Hackett Performance Exchange.
Our DSO, or days sales outstanding, at the end of the first quarter of 2012 was 56 days as compared to 58 days at the end of the fourth quarter of 2011.
I'll now turn to guidance for the second quarter. We expect Total Company gross revenues for the second quarter of 2012 to be in the range of $58.5 million to $60.5 million. For gross revenue calculations, this assumes a reimbursable expense ratio of approximately 11.5%. We expect both Hackett Group and ERP Solutions gross revenues to be up sequentially. On a year-over-year basis, we expect Hackett Group to be up nearly 10% and ERP to be down by 10%. We expect our pro-forma diluted earnings per share in the second quarter of 2011 to be in the range of $0.10 to $0.12. For comparability purposes, the net impact of the stock tender offer and related indebtedness would add approximately $0.02 per diluted share on the previous year's reported results. Additionally, Q2 2012 includes increased sales and delivery costs relating to our investment in Hackett Performance Exchange of approximately $0.015 or an incremental $0.01 when compared to the second quarter of 2011.
Given our current introductory pricing strategy and increased depreciation and delivery costs, we now believe that Hackett Performance Exchange initiative will be dilutive for the balance of the fiscal year. Sequentially, we expect Total Company pro-forma gross margins on net revenues to improve as we expect the second quarter to benefit from higher revenue per professional and small seasonal reductions in payroll related taxes and vacation accruals.
As a result of our revenue guidance, we expect pro-forma gross margin on net revenues to be a approximately 37% to 38% in the second quarter. We expect pro-forma SG&A for the second quarter to be approximately $14.3 million, or up sequentially as a result of increased variable costs. We expect interest expense associated with borrowings under the credit facility to be approximately $250,000. We expect pro-forma EBITDA on net revenues to be in the range of approximately 11% to 13%. We expect our cash balances, excluding the impact of debt repayments, to be up on a sequential basis consistent with our earnings guidance.
At this point, I would like to turn it back over to Ted for the market outlook and strategic priorities for the coming months.