Charlie Bacon
Analyst · ROTH Capital.
So, yes, absolutely. So number one, we put more feet on the street over the past number of years. And that's allowed us to go into buildings, we didn't have a presence and with new customers that were really targeted on account management, looking for those ODR relationships where it's not just one building, but multiple buildings. So that's going really, really well. Number two, a station of what I call the wallet share. So we have over 1,200, owner-direct relationships. And what we're looking to do is, what else we can do for them. So we have our traditional core service offerings. But now we're talking sort of look, there's opportunity for us to actually act as what we call NEP prime, where if there's essentially utility upgrade, you really don't need a general contractor, we can do that for you because it's minor in the nature of kind of steel or drywall, where we're more focused on mechanical, electrical, plumbing and building automation. And they love that. So we're having great success at sharing those concepts with owners and their buying in. Finally, we're also expanding products and services that we can offer the customer. So we are working aggressively on our digital transformation. We talked about this in the past, predictive analytics, digital asset management. There's a lot of different things we can provide. And I'll take one step further. We recently had a management off site. And we brainstormed. We have all these relationships. What else can we sell them? So we started talking about different things that we do today in our business extremely well. And I have put this out there something like safety. We are experts at safety in so many regards. So we're the leaders in the industry, why can't we export some of those services to a building owner that needs additional safety coverage. There's also things like program management that we started in Nashville last year, that's gone extremely well with our healthcare customers, can we start offering those program management services to other types of market sectors. So there's a host of things we're doing to expand what I call wallet share. But we're working on the street, grabbing more market share, selling a different additional products and services. So all of that's going to continue to add up to the rapid growth of the ODR segment.