Randal J. Freitag
Analyst · Wells Fargo Securities
Thank you, Dennis. Last night, we reported income from operations of $310 million or $1.10 per share for the fourth quarter, up 21% from 2011. The quarter's earnings serve as a high-quality ending to 2012, which saw full-year EPS of $4.47, up 13% from the previous year. Return on equity of 11.2% for the fourth quarter and 12% for the full year were both up from the comparable periods of 2011, continuing a pattern of steady improvement, while book value per share excluding AOCI was up 15% for the year. We also saw strong top line performance as operating revenue increased 8.5% for the quarter and 4.9% for the full year, as growth across the businesses offset the drag on investment income caused by low interest rates. Normalized expense growth came in at 4% to 5%. Reported growth of 14.5% in expenses was due to a number of items, including: investments made across the company focused in the Group and Retirement businesses; strong production at the end of the year that drove increases in some non-deferrable expenses; an additional $6 million accrual for the restructuring launched in the third quarter, that I discussed on last quarter's call; and the reimbursement on a previously-settled legal case that lowered 2011 expenses by $11 million. The quarter's results included a few items that on a net basis benefited consolidated earnings by $8 million or $0.03 per share, which I'll cover in the respective sections. Also note that net income of $320 million for the quarter and $1.3 billion for the full year both exceeded operating income. I believe that speaks to the overall quality of our earnings and our balance sheet. All in, it was a great year from a top and bottom line standpoint that positions us nicely as we move into 2013. Before I turn to discussing business results, let me discuss an adjustment to our prior-period results that we undertook in the quarter. Review of our tax accounting, primarily how we were accounting for affordable housing tax credits, led us to lower 2010 and 2011 earnings by approximately $3 million per quarter while increasing 2012 earnings by $20 million, while equity at the beginning of 2010 was reduced by $113 million. Going forward, I expect the quarterly impact to be about negative $3 million, which is fully reflected in our fourth quarter results. Our stat supp provides detail on the few line items that were impacted and the Form 10-K will provide some additional information. Turning to segment results and starting with Annuities. Reported earnings for the quarter were $162 million or $154 million normalized. Revenues increased nearly 11% from the fourth quarter of 2011, primarily on higher fees driven by a 12% increase in average account values. Interest spreads continued to perform nicely in the Annuity business. As a reminder, we expect little economic spread compression in the Annuity business as we continue to be in a position to manage in-force Annuity spreads. Returns in the Annuity business continue to be very strong with ROE coming in at 21.2% for the quarter and 19.5% for the year. The hedge program had excellent performance in both the quarter and for the year as the hedge liability tracked very closely with the hedge assets for both periods. Hedge assets exceeded the hedge target by $760 million at the end of the year. In Retirement Plan Services, we reported earnings of $28 million or $32 million on a normalized basis. Revenue growth of 5% was held back by lower investment income. However, average account values were up 12% driven by a combination of market appreciation, strong deposits and net flows. Interest spreads came down 7 basis points from the third quarter, at the high end of our guidance. Spreads can be influenced by the timing and magnitude of cash flows, but in general with interest rates at their current level, we expect spreads to decline by 20 to 25 basis points on an annual basis in the Retirement business. Normalized ROA in Retirement of 29 basis points has been negatively impacted by the interest-rate environment. As we look forward, while we may see some modest erosion in this measure, I would expect that the rate of decline should slow, as strong net flows continue to fuel account value growth. Ultimately I see the Retirement business returning 25 to 30 basis points from a ROA standpoint. Turning to our Life Insurance segment. Earnings of $147 million or $138 million normalized remained relatively stable compared to prior quarters after giving effect for notable items. Our earnings drivers performed as expected during the quarter, with average account balances up 6% and Life Insurance in-force up 2% quarter-over-quarter. Interest spreads continue to perform in the Life business coming in at 203 basis points for the quarter. Looking forward, I continue to see 10 to 15 basis points of annual spread compression in Life Insurance. Group Protection earned $13 million for the fourth quarter -- below our expectations. There's a way of understanding what you should expect in the Group business. I think it's best to focus on everything that went on in 2012. For 2012, we earned $72 million with the year impacted by 3 main themes. Life mortality, which negatively impacted 2012 by approximately $7 million. After analyzing the year's mortality experience, which during the fourth quarter was very strong, we do expect 2013 to return to historical levels. Elevated loss ratios in the Disability business that impacted 2012 by approximately $20 million. The increase in loss ratio has been driven by an increase in severity focused in our higher salary bands. We've been tracking this issue for a time and have started to reflect it in pricing in the last half of the year. But while we should see Disability results improve as we move forward, I believe that it will be 12 to 24 months before we fully put this issue behind us. And lastly, continuing investments in distribution and technology that will continue in 2013. As we see things today, and when we wrap all of these items together, we expect to see a recovery in earnings to the $80 million to $90 million range in 2013 for the Group business. Before moving to Q&A, let me do an overview of 2012 and what I see as we move forward. 2012 was a year of active capital management focused on improving performance. Highlights include $1 billion of capital upstream to the holding company, which allowed us to deploy over $500 million in 2012, largely in share buybacks, while still holding $700 million of cash at the holding company at the end of 2012. Looking forward, we enter 2013 expecting to upstream $800 million to the holding company, which should allow us to deploy $400 million with the majority going into share buybacks. Life company capital of $7.6 billion and an RBC ratio of approximately 490% both came right in line with expectations. RBC came down approximately 15 percentage points this year as we manage down our excess RBC position. A 50% increase in our shareholder dividend of $0.48 per share on an annual basis, early pricing actions in the Life Insurance business that both helped returns and freed up capital to deploy elsewhere, disciplined pricing actions in the Annuity business as we reported our third straight year of ROEs in excess of 19% in this business, a third-quarter assumption unlocking process that saw us adjust both policyholder behavior and our long-term earned rate assumption but essentially no financial impact, a fourth quarter goodwill review that validated our current balances and actions including a restructuring that took approximately $30 million out of annual expense, crediting rate cuts, prudent actions in the investment portfolio and strong share repurchases that when looked at in total allowed us to mitigate much of the negative impact caused by the interest rate environment in 2012. Taken all together, it is safe to say that 2012 was a year of excellent financial performance that exceeded the investment community's expectations for the year, but was consistent with our view on the strength of our franchise. With that, let me turn the call over to the operator for questions.