Carl T. Berquist
Analyst · JMP Securities
Thanks, Melissa. Well, good morning, everyone. Welcome to our third quarter 2011 earnings conference call. Joining me today are Arne Sorenson, our President and Chief Operating Officer; Laura Paugh, Senior Vice President, Investor Relations; and Betsy Dahm, Senior Director, Investor Relations. As always, before we get into the discussion of our results, let me first remind everyone that many of our comments today are not historical facts and are considered forward-looking statements under federal securities laws. These statements are subject to numerous risks and uncertainties as described in our SEC filings, which could cause future results to differ materially from those expressed in or implied by our comments. Forward-looking statements in the press release that we issued last night, along with our comments today, are effective only today, October 6, 2011, and will not be updated as actual events unfold. You can find a reconciliation of non-GAAP financial measures referred to in our remarks on our website at www.marriott.com/investor. Well, in the third quarter, we reported adjusted diluted earnings per share of $0.29, a 32% increase from our prior year. On an adjusted basis, we were at the upper end of our $0.25 to $0.29 July guidance. Our adjusted operating income was also at the upper end of our guidance, excluding spinoff transaction costs. Timeshare sales and services net was about $0.01 lower than expected, largely due to reportability. On the plus side, stronger-than-expected REVPAR increased results in our leased hotels, particularly in London and Tokyo, which gave us about $0.01 upside. We also picked up about $0.01 each from termination fees, tax rate and share count. North American transient demand remained very strong in the third quarter. System-wide North American REVPAR rose 7%, at the high end of our expectation with most markets showing significant REVPAR improvement, including double-digit REVPAR growth in San Francisco, Los Angeles and Miami. In the greater Washington D.C. market, system-wide REVPAR declined 2%. Demand continues to be constrained by the shortened congressional calendar, ongoing budget battles, weak government group demand and, in this quarter, Hurricane Irene. Fortunately, better group bookings in D.C. and an increase in the government per diem should help the fourth quarter. North American system-wide Courtyard REVPAR rose 8% in the quarter. We are seeing meaningful impact from the Courtyard Refreshing Business lobby renovations. Over 370 hotels have been renovated today with another 77 properties planned for 2012. We expect to have substantially all our Courtyard properties offering the new product by year-end 2013. Ritz-Carlton had a terrific third quarter. North American Ritz-Carlton REVPAR rose nearly 14%. Sales of club level and suites are up, and worldwide luxury incentive fees almost doubled in the quarter. We launched Ritz-Carlton Rewards last year, and we've already signed up more than 150,000 members. Today, Ritz-Carlton's worldwide hotel development pipeline stands at nearly 6,000 rooms, largely in international markets. These rooms represent a more than 40% increase on the existing Ritz-Carlton International room base. Company-operated REVPAR for the domestic Marriott brand increased 4% in the quarter with group business up 2%. Catering sales also rose 2% in the quarter. Group business was impacted by weak government group demand in D.C. and the slow return of association group business. Our sales executives continue to do a great job. For 2012, total revenue bookings for the Marriott brand are running up 7% year-over-year compared to only 3% pace in February. Bookings made in the third quarter for 2 years out, in this case, 2013, are up 31% year-over-year. One of the key benefits of our new sales organization in the U.S. is the pitching and catching of meeting prospects between regions. This is possible because we now have the systems, the training and the incentives for sales executives to sell our system rather than a single hotel. For group business booked in the first 3 quarters of 2011, nearly 900,000 room nights were obtained by sales executives selling business going to hotels outside their regions, which represented roughly 7% of all group revenue booked. We believe this is largely incremental business and is significantly ahead of our expectations. The new sales organization is also doing well when we examine more intangible measures. Our customer response time, sales quality and follow-up performance are closely monitored and continue to improve. In fact, Marriott sales office response time is industry-leading in the third quarter according to a third-party survey. Our customers are delighted. In mid-August, we surveyed 4,500 industry group meeting planners. 2/3 said that no other lodging company is easier to do business with than Marriott, and 80% said they are more likely to do business with Marriott brands in 2012 than in 2011. Our U.S. sales organization is calling on 7x more U.S. accounts than in the past. With our unique organization structure, we are well positioned to capture more than our fair share of business from key international markets such as China, India and Europe. While we continue to tweak the organization, we are gratified by these excellent results. We just signed a global distribution agreement with bookings.com, the largest online travel agency in Europe, which is expanding its presence within the U.S. market. In contrast to the merchant model, the booking.com commissionable model arranges for a benefiting hotel to pay a commission after the stay. While OTAs will continue to represent a very small portion of our overall business, we expect this agreement will improve our efficiency and revenue over time. Incidentally, we are also negotiating our Expedia contract, which is scheduled for a renewal later this year. Performance outside North America was impressive. Comparable system-wide REVPAR was strong throughout Asia, rising 9% on a constant dollar basis and 17% reflecting actual exchange rates. Comparable REVPAR in Europe increased 6% on a constant dollar basis and 18%, including currency, with particular strength in London and Paris. The Middle East remains a challenging market, but REVPAR in the Caribbean and Latin America increased 12%. Finally, REVPAR in Japan is bouncing back ahead of expectations. Local Japanese demand is strengthening, and Japanese travel to Korea has resumed. House profit margin in the third quarter for domestic company-operated properties increased 130 basis points, reflecting higher occupancy, improved room rates and good cost controls. House profit margins for international hotels increased 40 basis points, constrained by weak REVPAR in the Middle East. Worldwide base and franchise fee revenue rose 12% in the third quarter, and incentive fees were up 38% in the seasonally slow period. Incentive fees were particularly strong in Barcelona, Amsterdam and Hong Kong. Our owned and leased profits increased dramatically year-over-year in part due to $8 million in higher termination fees, $13 million improvement in branding fees from our credit card and residential sales and $7 million from stronger results at our leased hotels, particularly in Anaheim and London. For our Timeshare business, third quarter contract sales were ahead of expectations due to stronger sales at a joint venture project, while North America vacation ownership sales were right in line. Timeshare sales and services net was lower than we expected, largely due to lower revenue reportability, some ADA compliance costs and costs associated with Hurricane Irene in the Bahamas. Adjusted general and administrative expenses rose 14% year-over-year in the third quarter, reflecting $8 million of expenses associated with the spinoff transaction, higher costs associated with our international expansion and higher incentive compensation. Workout costs were a bit lower than expected largely due to timing. Adjusting out the $8 million of expenses associated with the spinoff, G&A came in at $162 million, a bit better than the $165 million to $170 million guidance. Turning to our outlook for the fourth quarter, our international REVPAR growth is likely to slow from the third quarter pace. Many of our newer comparable hotels in Asia have benefited from ramp-up in recent quarters, and the fourth quarter will reflect tougher comps. REVPAR in Europe will likely moderate in the fourth quarter due to the timing of this year's fairs in Germany, as well as tougher comparables. REVPAR in London is expected to remain strong, but we anticipate weak performance in the British provinces as a result of government austerity efforts. So for the fourth quarter, we are assuming international system-wide REVPAR growth to increase 3% to 5% on a constant dollar basis or 5% to 7% excluding the Middle East and Japan. In North America, we expect system-wide REVPAR growth of 6% to 8%. Across North America, we see little evidence of economic slowdown in our lodging business. Group cancellations and attrition levels are running at normal levels. In fact, group attendance is running a bit higher than meeting planner expectations at many hotels. For our Timeshare business, our guidance assumes the business will spin off from Marriott at year-end 2011. On this basis, we expect fourth quarter contract sales to total $200 million to $210 million and Timeshare sales and services net to total $68 million to $73 million. Similarly, we would expect Timeshare segment results would total $45 million to $50 million, reflecting continued reductions in interest income as outstanding mortgage balances continue to decline. This places full year 2011 adjusted Timeshare segment results at $131 million to $136 million. These full year segment results are roughly $10 million below our prior guidance, largely due to deferred revenue reportability and the timing impact of the banking and borrowing option under our points-based program. As we mentioned last quarter, more owners are choosing to bank their points for a more expansive vacation in 2012. On this basis, for the fourth quarter, we expect earnings per share to total $0.45 to $0.50 per share, a 15% to 28% increase over the prior year adjusted EPS. For the full year 2011, we expect adjusted EPS will increase 19% to 23% to $1.37 to $1.42. We anticipate adjusted EBITDA will climb 7% to 8% compared to last year's adjusted amount. Our guidance assumes the spinoff will not occur until year-end 2011 and, again, includes the $13 million pretax we’ve spent on year-to-date spinoff costs but excludes future spinoff costs. On a cash basis, we estimate the total cash transaction costs related to the spin at $40 million to $50 million for the full year 2011. We have already expensed about $13 million of this through the income statement year-to-date. Not all of the $40 million to $50 million will be expensed in 2011 as some will be capitalized. While our guidance assumes Timeshare will remain with Marriott through the fourth quarter, it is actually more likely the business will spin off prior to year-end 2011. An updated Form 10 was filed last week. Commitments on the new revolver have been obtained, and the agreement is on track to be executed this month. S&P has rated MVW Credit at BB-. In coming days, we expect to receive an IRS private letter ruling confirming that the distribution of MVW shares will be tax-free to Marriott and its shareholders. MVW's new receivables warehouse facility has closed and funded. The MVW team will hold their first Analyst Meeting at the New York Marriott Marquis on October 28, 2011. Invitations will go out soon. Management looks forward to meeting with you and discussing their prospects, including their outlook for 2012. They expect to conduct a roadshow with Deutsche Bank in November, and we still need to finish some intercompany agreements, complete the Form 10 and receive final board approval. We expect to complete this necessary work and present the transaction to our board by the end of October, distributing shares to shareholders around the end of November. With this transaction, Marriott expects to receive approximately $325 million to $350 million in cash tax benefits through 2015, including $70 million to $80 million in cash tax benefits in 2011 and $120 million to $130 million in 2012. Through the third quarter, we've already realized roughly $55 million in cash tax benefits. To be clear, this transaction does not materially change our book tax rate. These are only cash tax benefits equivalent to about $1 per share in value. While we aren't completing our typical note securitization this year, we've already received most of the $110 million we expect under the MVW warehouse facility. Combined with the roughly $40 million in proceeds from the sale of the preferred stock of MVW's U.S. holding company, Marriott International should receive approximately $150 million in a cash distribution in the fourth quarter prior to completion of the transaction. This will have no impact on Marriott's earnings. With regard to earnings, we estimate the Timeshare business, net of the transaction costs, will contribute roughly $0.10 to $0.11 to our estimated full year 2011 EPS. The calculation is on Page A-18 in the earnings release we put out last night. Once the spinoff is complete, Marriott International will not account for the Timeshare business as a discontinued operations. We expect to provide detailed and more precise pro forma income statements for the new Marriott for 2010 and 2011 shortly after the spinoff. By the way, we expect Marriott Vacations Worldwide will file their own 10-Q for the third quarter as a standalone company once the spin is complete. For 2011, we assume $500 million to $600 million in Marriott investment spending, including $50 million to $100 million in maintenance spending. Year-to-date, we repurchased over 36 million shares for over $1.2 billion through the end of the quarter, and given our current debt levels, we expect to slow our repurchase pace in the fourth quarter. Now to provide more details about Marriott International's 2012 outlook, I'd like to turn things over to Arne Sorenson. Arne?