Arne M. Sorenson
Analyst · UBS
Good morning, everyone. Welcome to our second quarter 2015 earnings conference call. Joining me today are Carl Berquist, Executive Vice President and Chief Financial Officer; Laura Paugh, Senior Vice President, Investor Relations; and Betsy Dahm, Senior Director, Investor Relations. For those of you who joined our call early, we hope you enjoyed the music, courtesy of our new global marketing partnership with Universal Music Group. UMG is the world's leader in music with a portfolio of top labels including Capitol Music Group, Def Jam Recordings and Island Records among others. This partnership will enable us to better engage next generation experience seekers with Marriott Rewards member-only access to UMG events and concerts. British singer and songwriter, Ellie Goulding, helped launch this partnership last month with a live performance at the St. Pancras Renaissance London Hotel. Stay tuned for more exciting events coming up around the world. Speaking of entertainment, as of the second quarter, we were the first hotel company to offer Netflix programming in our guest rooms. Our collaboration with Netflix reflects changing consumer preferences in how guests want to access and watch content while they travel. We expect to offer Netflix in more than 100 properties by the end of 2015. Our Moxy brand is hitting the road and will be showcasing its model guestroom around the country. Built for transport in a shipping container, the Moxy guestroom mark-up made its debut at Alice in LA earlier this year. Now not only will it be on display but it will also be the setting for a new YouTube eight-part series. Created by Marriott's content studio, the series will be hosted by comedian, Taryn Southern, creator and star of Taryn TV. She'll interview and gossip with guest celebrities revealing their travel habits and quirky experiences on the road. So watch for this coming up on YouTube. Before going further, let me remind everyone that many of our comments today are not historical facts and are considered forward-looking statements under federal securities laws. These statements are subject to numerous risks and uncertainties as described in our SEC filings which could cause future results to differ materially from those expressed in or implied by our comments. Forward-looking statements in the press release that we issued last night along with our comments today are effective only today, July 30, 2015, and will not be updated as actual events unfold. You can find a reconciliation of non-GAAP financial measures referred to in our remarks on our Web-site at www.marriott.com/investor. Before we get into our second quarter results, I'd like to take a few minutes to talk about two industry questions. First, there's been a lot of discussion about the strength of demand and the pace of RevPAR growth. Undoubtedly a slower pace of RevPAR growth is likely to occur at some point in North America as economic growth matures. Trees don't grow to the sky. In fact, you may recall, at our Analyst Meeting last year that we started our four year RevPAR growth rate scenarios with a 4% handle. While this slower pace is likely at some point, we think it is premature to call it today. Based on our data, we believe North American industry RevPAR growth will be solid for the foreseeable future, impacted quarter to quarter by calendar shifts and unusual events. Our RevPAR results support this view. Our system-wide North American RevPAR rose 5.1% in April, 4.7% in May and 6.4% in June. Early in the quarter, our results were constrained by civil unrest in Baltimore and flooding in Texas. Recent group bookings are very strong. North American Full-Service Group business booked in the second quarter for all future periods rose over 8% year-over-year. In fact, meeting planners are worried about securing availability more than negotiating hard on rate. You've heard a lot about the tough third quarter comparisons. Last year, our third quarter North American Full-Service Group RevPAR was very strong benefiting from the favorable holiday pattern. As we started 2015, our group pace for this year's third quarter was down 2% reflecting those tough comparisons. Since then with strong short-term bookings, our third quarter pace has improved to plus 3%. Given this improving group business and our continued strong transient demand, we expect North America system-wide RevPAR will increase 4% to 6% for the third quarter. Our fourth quarter should be even better. Group revenue pace for our full-service hotels for the fourth quarter is up 9% today. Given the tight supply of meeting space at many hotels, we would expect fewer last-minute group bookings and therefore we expect our actual group revenue growth rate will be closer to 7% when the quarter is over. With this strength, we are expecting fourth quarter North American system-wide RevPAR to increase 5% to 7%, probably biased a bit to the upper end of the range. Net-net, our RevPAR expectations for 2015 are fundamentally unchanged from a quarter ago. We expect 2016 will be solid as well. Already roughly 55% of our expected group business is on the books and group revenue pace is up about 7% having improved 3 percentage points in the last 12 months. It's a bit early for us to outline our RevPAR expectations for 2016 but STR is forecasting U.S. industry RevPAR to increase roughly 6%. Supply is another common question about our industry. In the U.S., the modest pace of economic growth combined with lender caution has constrained lodging supply growth for the past five years. While construction starts are picking up, STR doesn't expect U.S. supply will reach even the historical average growth rate until 2017. But there is more to the story. Today new supply is largely in the limited service category and focused in secondary and tertiary markets. In fact, in STR's under-construction, final planning or planning U.S. pipeline in the U.S. over 55% of the new rooms are outside the top 25 markets, and many of these markets haven't seen significant supply growth in a very long time. Development and ownership of new hotels is very diverse. Lodging Econometrics reports that over 900 unique owners are building hotels in the USA today, with merely 85% of them controlling just a single project. Financing is easier and averaging 70% to 75% loan-to-value, yet developers remain very selective about the rooms they choose. Lodging Econometrics also reports that Marriott International brands account for a quarter of the U.S. under-construction pipeline, well ahead of our 11% existing room share. This preference for strong brands is also revealed in recent conversion activity. While we typically expect to see a greater number of conversions in an economic downturn, high levels of U.S. conversions have persisted even as the economy recovered. Marriott has benefited from this flight to quality. The successful launch of the Autograph brand followed more recently by industry copycat brands reflects this reality. By the way, at quarter end we had 86 Autographs open worldwide with another 42 projects in our development pipeline, making it one of the fastest hotel brand launches ever. Looking ahead we believe conversions to our system are likely to step up as our new Delta brand will focus on the conversion market. In just two months we have already received inquiries regarding the possible conversion of more than 50 hotels in the U.S. and Canada. Including Delta, we expect to open roughly 55,000 rooms in 2015, reflecting roughly 8% gross room additions. We believe our growing share of hotels is largely due to our strong brands and revenue platforms. In fact, guests booked roughly $12 billion of gross room reservations on Marriott.com globally in the last 12 months, with roughly $2 billion on Marriott Mobile alone. With nearly 52 million members, Marriott Rewards puts us closer to our guests, rewards their loyalty and allows us to better understand their needs. We are pleased with our record 250,000 room pipeline but it's not just room volume that sets us apart from the competition. With our strong RevPAR index, concentration in higher room rate markets and brands as well as profitable and consistent long-term contracts, our rooms generate better terms and greater value than implied by the room numbers alone. Our effective royalty rate for our North American franchised hotels in the second quarter was 5.4% of gross room sales. While royalty rate increases only apply to new signings, relicenses or renewals if we apply our current published stabilized royalty rates to the same top line, our effective franchise royalty rate would total 5.8%. Even our newest brands are delivering attractive royalty rates. At contract stabilization, our more than 60 AC and Moxy hotels in the domestic pipeline should yield franchise royalties at 5.5% of room revenue. On a year-to-date basis, we've signed roughly 40,000 managed and franchised rooms worldwide, including the acquisition of nearly 10,000 Delta rooms. With strong long-term contracts, we expect these new managed and franchised rooms worldwide will deliver over $85 million of annual stabilized fee revenue. There are many ways to grow hotel business. In the absence of a strong brand, one could drive rooms growth with significant capital contributions or fee concessions to owners. One could also employ short-term agreements, offer easy termination provisions and accept poor quality conversion candidates. These approaches drive unit growth but not much value. Unfortunately, anecdotally we are hearing that competitors most under pressure to drive unit growth are offering such deal concessions. We don't intend to take that path. With our strong brands and a meaningful pipeline, over the next few years we expect an increasing pace of unit openings at attractive economics. Solid RevPAR growth and increasing unit growth should continue to fuel improving returns on invested capital, growing cash flow and steady and significant returns to shareholders through dividends and share repurchases. From 2012 to 2014, we returned over $4 billion to shareholders. We now expect to return over $2 billion to shareholders in repurchases and dividends in 2015 alone. We are bullish about our future. Now I'd like to turn things over to Carl to talk more about our outstanding second quarter results. Carl?