Good morning. My name is Valerie and I will be your conference operator today. At this time, I would like to welcome everyone to the Mercury General Third Quarter Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. [Operator Instructions]This conference call may contain comments and forward-looking statements based on current plans, expectations, events and financial and industry trends, which may affect Mercury General's future operating results and financial positions. Such statements involve risks and uncertainties which cannot be predicted or quantified, and which may cause future activities and results of operations to differ materially from those discussed here today.I would now like to turn the call over to Mr. Gabriel Tirador. Sir, please go ahead.

Thank you very much. I would like to welcome everyone to Mercury's third quarter conference call. I'm Gabe Tirador, President and CEO. In the room with me is Mr. George Joseph, Chairman; Ted Stalick, Senior Vice President and CFO; Jeff Schroeder, Vice President and Chief Product Officer; and Chris Graves, Vice President and Chief Investment Officer.Before we take questions, we will make a few comments regarding the quarter. Our third quarter operating earnings were $0.78 per share compared to $1.11 per share in the third quarter of 2018. The deterioration in operating earnings was primarily due to an increase in the combined ratio. The combined ratio was 98.6% in the third quarter of 2019 compared to 95.6% in the third quarter of 2018. The deterioration in the combined ratio in the quarter was primarily from worst results in our private passenger auto business outside of California and our California commercial auto business, which together added 2.8 points to the companywide combined ratio in the third quarter of 2019 compared to the third quarter of 2018.For states outside of California, we posted a private passenger auto combined ratio of 101% in the third quarter of 2019 compared to 82% in the third quarter of 2018. Those results include approximately $2 million of favorable prior year reserve development on $86 million of earned premium compared to $12 million of favorable prior year reserve development on $88 million of earned premium in the third quarter of 2018.Our California commercial auto business posted a combined ratio of approximately 120% in the third quarter of 2019, compared to 90% in the third quarter of 2018. Those results include approximately $6 million of unfavorable prior year reserve development on $34 million of earned premium compared to $1 million of unfavorable prior year reserve development on $29…

Thank you. [Operator Instructions] Our first question comes from Greg Peters of Raymond James. Your line is open.

Good morning. Thanks for taking the questions. I want to go to a couple of areas. First of all, on -- you talked about your catastrophe program for wildfires, and you talked about the one reinstatement. Have you affected that one reinstatement yet or is it still outstanding?

Still outstanding, we have not.

Okay. And then going to the auto results in California, with the two rate increases; one, the Cal auto and the other in Mercury Insurance, I'm surprised that you're still seeing erosion. I would have expected the combined ratio would have started to prove and I picked up your comments around frequency and severity. Have you filed for another round of rate increases yet for those two businesses considering what's going on with frequency and severity? And more importantly, I know we've talked about your longer-term combined ratio targets, and I'm just curious based on these trends it doesn't look like it's a reasonable target at least in the near term. So, a couple of questions in there or maybe you can answer those.

Yes. No. Thanks, Greg. Our quarterly results can be volatile. So, we don't make great decisions just based on just one quarter worth of data. Our year-to-date -- if you take a look at our private passenger auto in California, our year-to-date accident year combined ratio is about 96%, and we do have some more rate to earn in. We evaluate our rate need every quarter. I will say this, I think, it's likely that we're going to file for some rate in Cal auto by year end. So, that's what we're looking at right now.

Okay. And then the outside California piece, it seems like that's been running at an elevated combined ratio for a while now. And I know you've been working hard to address the profitability challenges there. Where do you think you are in the process? Are you closer to getting it fixed, farther away from getting it fixed? Can you give us a sense of timeline on when the results might stop being a drag on your business?

Well, I mean, I think, if you take a look at our 2018 calendar year results outside of California, I think we posted in 93%, 94%. If you take a look at our 2018 accident year for outside of California as of today, we're running like close to a 97%, 96% and change combined ratio. So, ‘18 results were actually pretty decent outside of California. This year, they deteriorated a little bit, and Florida has been one of the reasons and we're trying to address Florida. So, there is still obviously -- we're running at about 101% combined ratio outside of California. We want to get that lower. When you take a look at all our lines of business outside of California, I think we earn in about 99% combined ratio for the quarter, definitely still some work to do. We have some various plans, class plans that we're kind of implementing. Jeff, do you want to comment on anything we’re doing with respect to that in some of these states?

Yes. In a number of these states, we do have rate earning in or rate moving in the coming months here, certainly, on the personal auto side. And on the commercial side, outside of California, we've got rate earning in, in the high-single-digit range in each of the major products outside of California.

We're also making some segmentation improvements. I think, we have -- we were scheduled to make a change in Florida in September, but that's been delayed because we haven't received approval yet, but we're hopeful to get that in, in Florida in some time, I believe in November.

November or December.

November or December, okay.

Excellent. Thank you very much for that color. I guess, the final question, the investment income results. The yield on a year-to-date basis is in line. It did pop up to 3.5% in the third quarter last year. And so, I'm just curious what's causing the movement on a year-over-year basis for the quarter? And maybe you can -- obviously, there is downward pressure on yields, now, maybe you can just give us an updated perspective on that. That's my last question.

Yes, sure. Well, right, you mentioned rates and that's obviously a big part of it. We've been through throughout this year, once the yield curve flattened, and I talked about this last quarter too. We started reducing our duration, allowing more cash build. Money market rates are actually very competitive versus some of the offerings I'm seeing out there on bonds due one to three years. We’ve also been making this year a much bigger shift towards taxables from tax exempt, since the tax yield on taxables is more attractive, but you're still not getting that much.So, I’m somewhat optimistic now. We're seeing some cracks in interest rates. There's been some weakness here recently. There is certainly room for spreads to widen. So, I'm currently, actually, in the process of repositioning some of our positions, and if the current rate trend picks up a little bit, we’ll be in a good position to take advantage and get a little more yield. There’s lots of new offerings coming out for things that have yield, but trap you into a long duration situation, which I think would be a mistake. So, I'm trying to avoid that and just be patient and smart.

Excellent. Thanks for the color.

Sure.

Thank you. Our next question comes from Chris Campbell of KBW. Your line is open.

Yes. Hi. Good morning, everyone. Hope you guys are doing well.

Thanks, Chris.

I guess, first question, I'll just kind of follow up on the core loss ratio question. I think, Gabe, in your script when you opened up, you said about 280 bps of the year-over-year deterioration was private passenger auto outside of California and then California commercial auto. So, there is -- the core loss ratio was about 490 bps worse year-over-year. So, where is the other 110 bps of deterioration coming from?

You're talking about year-over-year?

Year-over-year, yes. That's correct.

Yes. I mean, California PPA, as I mentioned in my prepared remarks, deteriorated slightly as well, year-over-year. But, most of it is coming from what I mentioned earlier with respect to outside of California and commercial auto was 2.8 points. The combined ratio year-over-year was -- what was it last quarter, Ted?

For what?

For 2018 compared to 2019. So, difference between the two is 98.6% versus 95.6%. So, that's about 3 points. So, 2.8 points of that is the business outside of California in commercial auto and then you've got the rest of it, which is 0.2-point that's coming from our California private passenger auto. I think, I said that it was 97.6% compared to 97.4%, there is 0.2 point, we've got the 2.8 points, and there is the 3 points.

Okay, got it. Okay. Yes, because I was like backing out the cat losses and then the reserve development to year-over-year. So, if I do that, I have a 69.3% core loss ratio for you all in the third quarter of 2018 and then I've got 72 -- I'm sorry, 74.2% this quarter. So, that delta is...

Okay, I see. When I was -- I was talking about calendar year results when I was comparing the difference, what businesses were driving that? What was change year-over-year that was driving the calendar year results deterioration, and that's what it is. It's the business outside of California, which by the way, in the third quarter of 2018, outside of California had a really, really good quarter. Right? So, it had a 82% combined ratio compared to a 101% this quarter. So, I was comparing to calendar year results, what we actually recorded was 2.8 points from a calendar year perspective, Chris.

Okay, got it. And then, so I guess, what is the game plan to fix like outside of California? I mean, where -- what exactly -- where exactly are you seeing the problems, like which states, which lines of businesses and coverages? And then, kind of is it a rate -- I mean, is it a rate game or you just file rates and wait for those to earn in? And then, like how soon should we be able to see the benefits of all your work outside of California.

Well, as I mentioned earlier, I think, in 2018, and we take a look at it even as of today, outside of California, we were at a 98%, 97% combined ratio. It's deteriorated. And a lot of that deterioration has come from Florida and Georgia. I think, I mentioned that in our previous call. And we're taking steps. Jeff talked about rate earning in. We have rate increases that are earning in. In addition to that, we are improving -- trying to improve our segmentation. So, we were where we needed to be in 2018, are very close to it; 2019, we deteriorated a little bit. We're taking some rate to address it and we're also trying to improve our segmentation.

Okay. Got it. That's very helpful. And I think you had mentioned a couple of like frequency and severity numbers in the intro script. So, were you saying that, just to confirm these numbers, quarter-over-quarter frequency and severity were in California auto -- or in California private passenger auto, each of those were up 4%, correct?

No. Yes, I disclosed a couple of frequency and severity. One of them I disclosed year-over-year. Year-over-year, the frequency was relatively flat. Severity was up about -- severity was up about 7% year-over-year. When you take a look at it compared to this -- what we recorded in the second quarter of ‘19 compared to the third quarter. That's the 4% each.

Okay. So, got it, got it. Yes, I thought [indecipherable]. Just trying to confirm that.

Yes. The year-over-year number was basically flat frequency, 7% increase in overall severity, and BI severity recording really about 10% and BI severity is what we recorded in the quarter and in year-to-date for California PPA.

Got it. And do you have like similar figures for the commercial auto book?

I'm sorry. Say that again, Greg -- Chris?

Yes. Do you have a similar frequency and severity trends for the commercial auto book in California as well.

I don't have it handy, but they're probably comparable in commercial auto. The tort environment here has been very challenging. I think, you've heard it from some other competitors as well, a very aggressive plaintiffs bar and what appears to me as more liberal juries is driving up the severity. And in commercial auto, it's more challenging because the limits are higher. The typical bodily injury limit for a commercial auto is $1 million. So, it makes decisions on settlement offers more difficult when you have that kind of limit.

Okay, got it. And then, just one last one. What accident years are you seeing the favorable development emerge from?

Well, we didn't have -- yes, we reported, I think, $1 million of favorable. So there's a few things that are kind of going both ways on that. As Gabe mentioned, we had a little bit of adverse in commercial auto. That was offset by some favorable and some of our other lines of business. But, I think we're seeing that the last couple accident years are pretty stable as far as the ultimate picks.

Okay, great. Well, thanks for all the answers. Best of luck in the fourth quarter.

Thank you, Chris.

Thank you, Chris.

Thank you. Our next question comes from Jay Cohen of Bank of America Merrill Lynch. Your line is open.

Yes. Thank you. As Chris pointed out, the accident year loss ratio in the third quarter, well, as my model, it looks like it jumped up quite a bit from the first half of the year, and maybe it's some seasonality. But, was there any kind of current year catch-up in the third quarter where you reassess the first half loss ratio?

There is really not anything that was material, Jay.

Okay. So that's...

And I think, as Gabe mentioned, our third quarter California personal auto frequency was 4% higher than the second quarter and severity was 8% -- or also 4% percent higher than the second quarter. So, you have basically 8% higher in total than Q2 when you're looking at Q3.

And, is that partly seasonality? Does that happen every year, was just a little bit unusual?

Yes. Second quarter tends to be our best quarter. I will say that second quarter tends to be our best quarter. But this was a little surprising, I would say, when you have a 4% sequential increase in frequency and severity. That was a little surprising to us.

Okay.

But, I mentioned earlier, Jay, quarterly results could be -- they can be volatile.

Right. Never read too much into one quarter, certainly.

Yes.

Okay. Thanks, guys.

Thanks, Jay.

[Operator Instructions] Our next question comes from Corey Wrenn of Pecaut. Your line is open.

Good morning. Yes. I had a question just in general about the severity trends. I noticed that when Travelers reported, they talked about severity issues. You guys have seen these cycles before. I was just wondering how you would compare this cycle to previous cycles where we've had severity increases like we're seeing right now. Thank you.

Compared to previous cycles, I don't -- I've been doing this for some time. And from my perspective, I think, from a just a tort environment, it's probably going -- it's the most challenging that I've seen, personally. Perhaps there is a more challenging, but I view it as a very aggressive. I see very aggressive plaintiffs bar, as I mentioned earlier, trying to drive up the cost complaints, the settlements. So, I kind of view this current environment as a high severity BI environment. And I think in Fastrack, if I'm not mistaken in California, I think for the second -- Fastrack, they're delayed quarter. And I believe with BI severity, quarter-over-quarter was up like 10%, something like that...

Double-digit.

It was double-digit. So, Fastrack quarter-over-quarter in the second quarter for California was up about 10%. Now, that's just one quarter, you can't read a lot into it. We'll see what happens in the third quarter. Year-over-year, I think, it's up 5%, 6%. Whether or not these trends stabilize, we'll have to wait and see. We're trying to get ahead of it. As Ted mentioned, we really did not have much development really -- actually, we had positive development I believe in California and private passenger auto in the quarter. We had a little bit of positive development from prior year. So, we're trying to stay ahead of it. We take some severity trends that -- obviously, the most recent accident year is the most difficult to pick, right, because it's not very -- it's very green. So, we picked a pretty high severity pick of 10% where bodily injury increased costs in California higher than it would be indicated by Fastrack, but something that we just want to -- we want to make sure we stay ahead of.

Thank you. That’s -- yes that's -- I haven't seen this in a long time either, or anything like this, I guess. Thanks.

Thank you.

Thank you. I'm showing no further questions at this time.

Okay. I'd like to thank everyone for joining us this quarter. We'll talk to you next quarter.

Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.