Earnings Labs

PaySign, Inc. (PAYS)

Q3 2023 Earnings Call· Tue, Nov 7, 2023

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Transcript

Operator

Operator

Good afternoon. My name is Kevin, and I'll be your conference operator today. At this time, I'd like to welcome everyone to the PaySign, Inc. Third Quarter 2023 Earnings Conference Call. After the speaker’s remarks, there will be a question-and-answer session. [Operator Instructions] As a reminder, this conference call is being recorded, but comments on today's call regarding PaySign's financial results will be on a GAAP basis unless otherwise noted, PaySign's earnings release was disseminated to the SEC earlier today and can be found on the Investor Relations section of our website, paysign.com, which includes reconciliations of non-GAAP measures to GAAP reported amounts. Additionally, as set forth in more detail in our earnings release, I'd like to remind everyone that today's call will include forward-looking statements regarding PaySign's future performance. Actual performance could differ materially from those forward-looking statements. Information about the factors that could affect future performance as summarized at the end of PaySign's earnings release and in our recent SEC filings. Lastly, a replay of this call will be available until February 7, 2024. Please see PaySign's earnings release for details on how to access the replay. It's now my pleasure to turn the call over to Mr. Mark Newcomer, CEO. Please go ahead.

Mark Newcomer

Analyst

Thank you, Kevin, good afternoon, everyone, thank you for joining PaySign's third quarter 2023 earnings call. I'm Mark Newcomer, Chief Executive Officer, and I'm pleased to share our third quarter financial results with you. I will briefly discuss our performance and provide updates on our plasma and patient affordability verticals before handing over to our CFO, Jeff Baker. Additionally, Matt Turner, President of patient affordability, will be joining us for the question-and-answer session. We delivered solid top and bottom-line growth this quarter, with revenue up 17% from last year's third quarter to $12.4 million and net profit improving by 29%,with all business segments contributing to our growth. We continued to see healthy growth in our plasma donor compensation businesses as we added a total of 19 new centers in the quarter, of which 16 are fully mature. We did not experience any center closures during the third quarter, and we exited the quarter servicing 462 centers. The average monthly revenue per center increased 7.8% compared to Q3 of last year and 6.7% from Q2 2023 to approximately $8,100. It should be noted that this level of eclipse the $8,000 per center milestone last seen prior to the COVID-19 pandemic as our clients are focusing on increasing donations at the existing centers. We believe we will see this pattern continue into Q4 and beyond. As a result of a shift in client focus, we are adjusting our forecast of new center onboards in 2023 to 38 to 42 as many of the new center openings scheduled for Q4 have been pushed into next year. We continue to bring new value adds in the plasma collection industry, including new interactive reporting features and portals designed to streamline center and managerial processes, further strengthening our product offering with the goal of improving user…

Jeff Baker

Analyst

Thank you, Mark. Good afternoon, everyone. My comments today will be brief given all of the information Mark shared with you and all of the information in our press release and 10-Q, which will be filed before the market opens tomorrow. As Mark said, we had a solid quarter and reached a number of milestones across our business. In our plasma business, our average revenue per plasma center per month grew to $8,102 versus $7,512, a year-over-year increase of 7.8%. This metric has not been over $8,000 since before the COVID-19 pandemic began in the first quarter of 2020. More importantly, we've seen this trend continue through October. We exited the quarter with 462 plasma centers and now expect to exit the year with approximately 465 plasma centers as customers have shifted their strategy to collections versus new openings as their financing costs have significantly increased. In our pharma patient affordability business. We exited Q3 with 34 active patient affordability programs and currently have 39 active programs, having launched an additional five programs in October. For the third quarter, patient affordability revenue surpassed the $1 million mark increasing 142% versus the same period last year. Our strategy to diversify our business into other health care payment verticals is starting to come to fruition. As for the financial highlights of the third quarter of 2023 versus the same period last year. Total revenues of $12.4 million increased $1.8 million or 17%. Gross profit margin for the quarter was 51.1% versus 54.3% during the same period last year, due mainly to inflationary pressures and the lack of pharma prepaid revenue this year, which was a 2.4% drag. SG&A for the quarter increased 7% to $4.7 million, with total operating expenses increasing 12% to $5.7 million. We exited this quarter with 112 employees…

Operator

Operator

Thank you. We will now be conducting a question-and-answer session. [Operator Instructions] Our first question is coming from Gary Prestopino from Barrington Research. Your line is now live.

Gary Prestopino

Analyst

That's -- I'm hearing a lot of static factors. Somebody move on paper Hello?

Operator

Operator

Gary, your line is now live.

Gary Prestopino

Analyst

Okay. Hey, guys. I kind of jumped on the call just a little bit late, so and I caught some of the narrative around the centers, you added 19 plasma centers this quarter. Is that correct?

Mark Newcomer

Analyst

That is right.

Gary Prestopino

Analyst

Okay. And then you're only adding how many in Q4?

Mark Newcomer

Analyst

It is like five-ish, Gary, what happened, we had one customer [indiscernible]] because it was too risky from them from a safety perspective and then we've added, we are adding others. What we seen is a lot of our pretty much across the board, all the plasma guys have stopped opening new centers because the cost of financing new centers has gone significantly up for them. So what they done is, we focused and instead of opening new centers to get to the number of leaders that they need they are increasing their payouts to continue to track pastrogen.

Gary Prestopino

Analyst

Okay. So the one about that one, you won a large contract and you hadn't really been putting any new centers on the books. And you said that that was going to maybe be a 2024 event. Is that Phil applicable?

Mark Newcomer

Analyst

Yeah Gary. It's marked. That is still out there however, we've been informed that they have the lays with the organizations on some technology points that is probably going to be delayed anywhere between six or 12 months. So for us, it's not something, I think, we should keep digging into the mixer, we should probably pull that out.

Gary Prestopino

Analyst

Okay. So -- and again, I don't know there's a lot of static on the line. So I'm kind of trying to hear these answers, but is that -- as we go into 2024 then, is it safe to assume that because these players have kind of pulled back on their expansion, that your response to that, you wouldn't have to be investing more money into growth to service these new centers, is that a correct assumption?

Mark Newcomer

Analyst

Well, it's not the money. What you have seen is the pullback in the number of new openings that are out there. So in -- this year 2023 there are about, I've already been told through the end of the third quarter about 80 new openings, we'll see where everything lands. I mean, we still maintain our market share. We can't control what the industry is doing, we can only control what we are doing. In 2024, industry stays where they are. Financial cost stays where they are. Our guess is that the world will probably see the we will slowed down in the number of new openings, but like I said earlier, that's been offset, because they are kind-ish instead of kind of reduced in the payout like, that was the strategy after COVID, reduce the payout and more people would come back, we are actually seeing them increase the payout back at the COVID levels. People are coming back, because they try to supplementtheir income and do other things. And you saw that our average revenuepercentage per month went up. So it just really should in the a strategy, that we should maintain a market share about 40% this year, next year and going forwardas long as, unless we win a big contract, well there is some out there. And we will look at it depending on the pricing.

Gary Prestopino

Analyst

Okay. Thank you.

Operator

Operator

Thank you. [Operator Instructions] We reached the end of our question-and-answer session. I'd like to turn the floor back over for any further or closing comments.

Mark Newcomer

Analyst

Thank you, gentlemen and I want to thank everybody for joining us today. We'll look forward to seeing you on the next quarterly call. Take care.

Operator

Operator

Thank you. That does conclude today's teleconference and webcast. You may disconnect your line at this time. And have a wonderful day. We thank you for your participation today.