Glenn Williams
Analyst · SunTrust. Your line is open
Yes, it was an important product for us at the time that we – again, we’ve been in partnership with a sister company, so at that time, we didn't have a lot of insight into the – how meaningful the profitability was to the company at that moment. But two areas where it was critically important was for our sales force and for our clientele. It was a significant income opportunity for our salesforce, which just makes them more successful, you know, increases retention, excitement; it’s a better recruiting story and has a lot of positives to our overall business to have a significant third line of business. And again, that business has a completely different cycle from the insurance business or the investment business. So, it has a complementary nature from that focus. But as I said in my prepared remarks, you know, one of the interesting things is, you know, we believe what we do today is critically important to the financial future of clients, but most clients don't stay awake at night worrying about buying life insurance or even investing for retirement, but a debt load is something that will cause sleeplessness for sure. And so, it is a very hot topic with clients and something that – there are a limited number of ways to address it and it's a very interesting discussion, and also we can help them consolidate and accelerate their debts not – you know, not just extend them and postpone them, okay, that’s the more traditional ways, but have them consolidate and accelerate payment, then that actually can free up money for them to pursue their other needs. There are very few product additions we could think of that don't take money off the table or out the consumers’ wallet whereas consolidating and accelerating debt. And so, is not only complementary to our business, it actually could provide a tailwind. And so, that’s the memory that we have, you know, which is very good of this product in the past. It’s a very different environment today, and that's the reason. As I said, the first thing we got to do is pilot this and see if in today’s economic environment and also in today’s regulatory environment where it’s more difficult to get folks license to do this than it was a decade ago and so forth. We want to, you know, improve the concept, but it certainly has a lot of significant attributes that we want to go out and test, improve and we think it can certainly be complementary and even beneficial to our existing business.