Nicholas T. Pinchuk - Snap-on, Inc.
Management
I don't think so. I mean, first of all, it's one quarter; that's one thing. And that can be moved up and down. But the diagnostics and information business – the sale of diagnostics and our information products into independent repair shops, which is the space we're talking about, was up fairly strongly in the quarter. I think we said high single digits. So – mid-single digits. So that was a little bit better than RS&I. And then second thing is, I would offer that – I was just on these Rock N' Roll – I was on one of these techno vans recently. And the van driver told me, he said, we're not associated – we're not worried about competition, our biggest competition is the difficulty in getting to a technician and explaining to him the product, getting him to appreciate the value of our business. He didn't cite any competitors at all. In fact, I never see – I was just with 1,200 customers over the weekend and that – 10 days ago, and they were talking about this product and basically they talked about the idea that it was better than anything else we had – better than anything else we had brought out. Secondly – I mean, thirdly, I would suppose that when you – when we survey independent technicians, when we ask them what's your preferred form of diagnostic, it's still overwhelmingly Snap-on. I think the numbers, the latest numbers we have are 60 for Snap-on, 11 for number two. So you see all those. Now, if you come back to RS&I, I suppose your question was RS&I; I personally think, we were encouraged by the RS&I growth because of the equipment business, which tends to get dinged because of Eastern Europe. So ironically, equipment business was – grew, I think Aldo said, low single-digits. So it's somewhat of a drag from a volume point of view, but from a margin point of view, because in my remarks, I talked about that new aligner, the V2400, hey, that's a great product and it's selling very well and it's a great margin generator for us. So what you saw from an equipment business actually was a little bit of drag on RS&I revenues, but a boost on RS&I margins, because of the aligner business, because it helps you understand RS&I a little bit more. But we don't see, actually we don't see, at least in my interactions from the market. So logically or at least in talking to market we don't see much pressure and then empirically, we don't see it in our numbers as pressure either.