Nicholas T. Pinchuk - Snap-on, Inc.
Management
And that was – the 9.9% was, I would say, artificially depressed by the fact that we had the credit company in transition, somewhat, not huge, but that's a factor there a little bit. And so, you can say, all right, it impacted some, but maybe not much, but okay, we had that transition going on in Tools Group and so on, maybe arithmetically it didn't affect. But down there, we had some turbulence. And so then the big difference there now is we're starting at 17.5%, all right. So I mean, I wouldn't expect it to be worse than that duration. The other factor I'd offer is this, is I believe – two factors. One is, I believe we are stronger in our market positions, therefore even more resistant, number one. Number two – number three, and this is harder to predict. Last time, our customer base, which was principally the – 70% of the customer base, the automotive repair technician, I spent a lot of time talking about the fact that they were cash rich and confidence poor, they were getting up every day and reading bad news for breakfast. It was the worst recession of our lifetime. People were talking about putting dollars in mattresses. Well, I'm not sure – and so therefore they didn't buy big ticket items even though they had a lot of cash. That would happen again, but I'm not sure it'd be the same extent. I don't know. That's a judgment call of course. And one more experience at RCI than we were. And the other thing is, we're just better at RCI, and so we probably step that up. If you can't, you only have 24 hours in a day, so if you can't – if you think the prospects for growth are less, you turn more toward improvement.