Sean O'Connor
Analyst · Punch & Associates Investment
Well, when you say we got better operating leverage, my response to that would be finally. So we always seem to be investing so much in trying to make our infrastructure more efficient, more scalable. But in the short-term, it's just a net add in costs. And you sort of hope that, at some point, you start to see those benefits of scalability and that operational leverage sort of come to the fore. So it's been a long time in coming. And hopefully, we're now getting to the point where we will see our aggregate, sort of, unallocated cost base sort of level out. And if we can continue to keep the volumes and the revenues going up, I mean, we should have very significant operating leverage going forward. It's hard to do, because not only are you trying to digitize your business and leverage technology better, but there's always a continual push on costs from the regulators and the environment, right? The regulators are always imposing more and more costs on us, more and more processes. Some of that's good. Some of that maybe is more than is required, but you have to continuously, sort of, work with that environment. And then as we're all digitizing, so you have to deal with things like cybersecurity and all the costs that are related to that. And those costs are going up faster than even the high inflation we're seeing at the moment. So there's -- even though we're starting to flatten out at some point, there are some real pushes to costs here that we've managed to work with, and there's going to be a challenge going forward. But we definitely feel we should be tapping out. We've made some major investments over the last 10-years. I think we're starting to see a little bit of the payoff for that. So hopefully, that will continue. Obviously, it always looks better when you have interest coming in and a positive environment, because your revenues grew, kind of, faster than your cost at that point. And always remember that without interest, we have zero cost against that, right? There's no operational costs, no systems cost. So the operational leverage on interest is 100%, right? So that also skews the numbers a little bit. So I sort of rambled on it. Did I answer your question, Paul?